Leap Group

Role Description The Senior/ Lead UX Designer is a strategic, research-driven design leader who creates intuitive, user-centered digital experiences across web and mobile platforms. This role goes far beyond creating polished interfaces. You'll build a deep understanding of our users through research, translate insights into thoughtful product experiences, and partner across disciplines to ensure every design decision is grounded in real customer needs. You'll help shape product strategy by identifying opportunities, validating ideas through research and testing, and continuously improving experiences based on user feedback and data. The ideal candidate combines strong UX research skills with exceptional interaction design, systems thinking, and the ability to communicate design decisions clearly to both technical and non-technical stakeholders. In this role, you can expect to: - Lead with User Understanding - Own the discovery process by planning and conducting user interviews, usability tests, surveys, and contextual research to build a deep, evolving understanding of our users and their needs. - Synthesize research findings into personas, journey maps, and actionable insights that inform product and business decisions. - Identify unmet needs, friction points, and moments of delight across the customer journey, translating those findings into meaningful design opportunities. - Champion the voice of the user in roadmap planning and prioritization discussions, supporting recommendations with evidence rather than opinion. - Design and Deliver - Design and deliver engaging, user-centered experiences that measurably improve customer satisfaction. - Develop user flows, wireframes, prototypes, and detailed design specifications that carry research insights from discovery through implementation. - Validate design decisions through iterative testing, treating every release as an opportunity to learn, refine, and improve. - Ensure consistency by contributing to and maintaining design systems across digital products and platforms. - Collaborate and Lead - Partner with cross-functional teams, including Product, Engineering, and Marketing, to develop visual and interaction design solutions grounded in user research and insight. - Mentor fellow designers and help elevate user-centered design practices across the team. - Present and advocate for design decisions and user needs to stakeholders at all levels, clearly connecting user insights to business outcomes. Qualifications - 8+ years of professional experience in user experience design. - Demonstrated expertise in user research. - Advanced proficiency in Figma, supported by a portfolio showcasing end-to-end UX case studies across web, mobile, and application interfaces. - Strong experience creating user flows, wireframes, prototypes, and detailed design specifications. - Experience planning, conducting, or directing user research and usability testing. - Strong understanding of scalable design systems, preferably within large-scale organizations. - Experience incorporating AI tools into UX research, ideation, or design workflows. - Ability to translate user research into product strategy and practical design solutions. - Excellent communication and presentation skills. - Experience collaborating closely with Product Managers, Engineers, and Marketing teams throughout the product development lifecycle. - Understanding of accessibility standards and inclusive design principles. - Comfortable working in ambiguous problem spaces. What We Value? - Curiosity about people. - Evidence over ego. - Craft with purpose.

Role Description The Project Manager is a highly organized and proactive operational leader who helps drive the successful delivery of integrated client work across cross-functional teams. This person brings a balance of structure, adaptability, and communication skills, keeping projects moving efficiently while creating clarity and alignment for both internal teams and clients. In this role, you’ll lead day-to-day project execution across multiple initiatives, partnering closely with creative, strategy, media, production, account, and development teams to ensure work is delivered on time, on budget, and at a high standard. You’re solutions-oriented, detail-focused, and energized by bringing order to fast-moving environments with shifting priorities and competing deadlines. The ideal candidate brings strong project management fundamentals, excellent communication skills, and experience managing integrated marketing or advertising projects across digital, social, production, web, and traditional channels. This role may be structured as a part-time or contract opportunity depending on business needs and candidate experience. - Lead day-to-day management of integrated client projects across multiple teams and disciplines. - Build and maintain project timelines, schedules, documentation, and workflows to support efficient delivery. - Partner with creative, strategy, media, account, production, and development teams to keep work moving smoothly from kickoff through final delivery. - Facilitate kickoff meetings, status meetings, milestone reviews, and project recaps to maintain alignment and accountability. - Monitor project timelines, budgets, scopes, and deliverables while proactively identifying risks, blockers, or changes in priorities. - Communicate project status, next steps, dependencies, and expectations clearly with both internal teams and clients. - Support project scoping, intake, estimation, and resource planning efforts for new and existing client work. - Help ensure deliverables meet quality standards and client expectations before launch or final delivery. - Maintain organized and accurate project documentation, including timelines, approvals, financial tracking, and status reporting. - Contribute to operational improvements by identifying opportunities for more efficient workflows, communication, and project processes. - Collaborate effectively across teams while helping create a positive, accountable, and solutions-focused working environment. Qualifications - 3+ years of project management experience in an agency, marketing, digital, creative, or related environment required. - Experience managing multiple concurrent projects with competing priorities and deadlines. - Strong client communication and stakeholder management skills. - Experience coordinating cross-functional teams across creative, media, strategy, production, and/or development disciplines. - Experience using project management platforms such as Workfront, Asana, Monday.com, Jira, or similar tools. - Strong organizational skills and attention to detail. - Ability to proactively identify risks, solve problems, and keep projects moving forward. - Strong written, verbal, and interpersonal communication skills. - Ability to thrive in a fast-paced, collaborative environment while managing shifting priorities. - Experience within an advertising, marketing, or integrated agency environment preferred. - Project management certification or completed coursework is preferred, but not required. - High level of accountability, follow-through, and ownership over project outcomes. Important Note If you think you have what it takes to be great in this role but don't necessarily meet all of these qualifications, please still apply! While we work hard to eliminate unnecessary requirements from our job ads, our teams and needs are constantly evolving, and we'd always love the opportunity to connect and see what might be a fit.

Role Description The Content Creator (Video & Motion) is a nimble, idea-driven creative who brings content to life from concept through final execution. This role is built for someone who can shoot, edit, and animate while thinking strategically about how content performs across platforms and audiences. You’re energized by finding smart, efficient ways to create impactful work without sacrificing quality. You have a strong pulse on social platforms, emerging trends, and evolving audience behaviors, with an understanding of how to create content that feels relevant, engaging, and platform-native. The ideal candidate brings strong storytelling instincts, motion and editing capabilities, and experience creating content across social, digital, branded, and campaign-driven environments. In this role, you can expect to: - Produce high-quality video, photo, and motion content from concept through final delivery across digital and social platforms. - Shoot and edit video content while supporting color correction, motion graphics, animation, and post-production workflows. - Contribute to ideation and content development, bringing thoughtful, platform-relevant ideas to campaigns, content systems, and brand storytelling. - Develop platform-native content tailored to audiences across Instagram, TikTok, YouTube, and emerging digital channels. - Find smart, efficient ways to bring ideas to life while balancing timelines, budgets, evolving priorities, and creative quality. - Collaborate closely with creative, strategy, account, and production teams to develop content aligned with brand and business objectives. - Manage multiple projects simultaneously while maintaining strong attention to detail, organization, and follow-through. - Stay informed on emerging trends, creator content, platform behaviors, and evolving production techniques to help keep work relevant and engaging. - Approach feedback collaboratively and iterate quickly in a fast-moving, team-oriented environment. Qualifications - 3+ years of experience in content creation, video production, or a related field (agency experience preferred). - Strong proficiency in video shooting using DSLR, mirrorless, or cinema camera systems. - Strong understanding of lighting setups, composition, and production fundamentals. - Advanced editing skills in Adobe Premiere Pro or similar editing software. - Working knowledge of After Effects for motion graphics and animation. - Proficiency in Adobe Creative Suite, including Photoshop and Illustrator. - Experience with color correction and finishing workflows. - Ability to create content across multiple formats, including short-form, social, digital, and branded content. - Strong understanding of social media platforms and how content performs across each channel. - Ability to work quickly and efficiently while maintaining creative quality and attention to detail. - Strong organizational, time management, and communication skills. - Self-motivated with a proactive, collaborative, and problem-solving mindset. - Passion for storytelling, content creation, and emerging trends in media, culture, and technology. Requirements - Please include a portfolio link or PDF portfolio with your application. Applications submitted without portfolio materials will not be considered. - Important note: if you think you have what it takes to be great in this role but don't necessarily meet all of these qualifications, please still apply!

Role Description The Senior Art Director is a strategic and concept-driven creative leader with a strong foundation in design craft, visual storytelling, and integrated campaign development. This person brings a balance of big-picture thinking and attention to detail, creating ideas that translate seamlessly across platforms, channels, and brand experiences. In this role, you’ll lead the development of compelling visual concepts and creative executions while collaborating closely with cross-functional teams to bring ideas to life. You’re resourceful, solutions-oriented, and energized by finding smart, effective ways to create impactful work regardless of constraints or timelines. The ideal candidate brings strong conceptual thinking, elevated design craft, and experience developing integrated campaigns across digital, social, experiential, and traditional channels. - Partner with the Associate Creative Director to develop and execute strategic and creative solutions across client relationships and projects. - Concept and design integrated campaigns across digital, social, print, experiential, and traditional channels. - Establish art direction, visual style, and tone across communications and brand systems. - Collaborate with writers, strategists, account teams, developers, and production partners to bring ideas to life. - Develop thoughtful, polished, and strategically grounded creative executions across platforms. - Manage multiple projects and priorities while maintaining a high standard of creative quality. - Contribute to agency growth through participation in pitch work and new business development. - Assist in mentoring and collaborating with junior creatives and cross-functional teammates. - Stay curious and informed about emerging trends, technologies, culture, and innovation in advertising and design. Qualifications - 5+ years of agency or advertising experience required. - Experience working with national B2B and/or B2C brands. - Bachelor’s or Master’s degree in Graphic Design, Interactive Design, Fine Arts, Advertising, or related discipline preferred. - Strong conceptual thinking and campaign ideation skills. - Outstanding portfolio demonstrating strong conceptual work and design craft across multiple mediums. - Exceptional typography, layout, visual storytelling, and art direction skills. - Strong understanding of marketing objectives and how creative supports business goals. - Ability to understand and translate client business objectives into compelling creative solutions. - Excellent communication, presentation, and collaboration skills. - Ability to thrive in a fast-paced, collaborative environment while delivering high-quality work on time. - Strong understanding of digital platforms, web capabilities, usability, and information architecture. - High level of proficiency in Adobe Creative Suite. - Passion for advertising, design, culture, and visual communication. - Curiosity for emerging trends and evolving technologies. - Strong attention to detail, organization, accountability, and follow-through. Requirements - Please include a portfolio link or PDF portfolio with your application. Applications submitted without portfolio materials will not be considered. - Important note: if you think you have what it takes to be great in this role but don't necessarily meet all of these qualifications, please still apply!

💎 Who is the Media Operations Manager? This role balances hands-on media operations work with end-to-end media management and planning for campaigns across display, social, programmatic, search, video, and OOH. You’ll help keep our campaigns running smoothly - coordinating trafficking, pacing, QA, vendor communication, and reconciliation - while managing timelines, budgets, and deliverables across a diverse portfolio. If you’re highly organized, detail-driven, and eager to work closely with media, creative, analytics, and finance teams to make great work happen, this might be the perfect opportunity for you. In this role, you’ll be expected to: - Manage planning, resourcing, budgets, and delivery for media-focused projects from kickoff to completion. - Coordinate trafficking, campaign setup, pacing, and post-launch checks in collaboration with internal teams and external vendors. - Partner with media planners, buyers, and strategists to align campaign timelines, budgets, and assets to client expectations and capacity. - Ensure timely delivery of assets that meet technical specs, resolving discrepancies or issues as they arise. - Maintain project documentation, including scopes, timelines, budgets, and asset specifications. - Facilitate cross-functional communication and collaboration, including weekly status updates and campaign trackers. - Support media reconciliation, billing, and vendor invoice processes. - Identify opportunities to improve workflows, documentation, and operational efficiency. 📚 What do You Need? At a minimum, candidates must have the following education and experience: - 4+ years in media management and/or media operations within an agency or marketing environment. - Familiarity with ad trafficking tools and project management platforms (preferably Adobe Workfront). - Understanding of media ecosystems, including display, social, programmatic, video, and OOH. - Understanding of performance marketing, inclusive of search. - Experience managing budgets, timelines, and cross-functional communication. - Bachelor’s degree in Marketing, Communications, Advertising, or related field (or equivalent experience). Additionally, you are: - Highly organized, proactive, and able to manage competing priorities. - Open, willing, and eager to collaborate in a team environment, skilled at managing teams and creating win-win solutions when challenges arise. - Highly skilled in verbal and written communication, with the ability to influence without direct authority. - A problem-solver who stays calm under pressure and adapts to changing needs. - Detail-oriented, with strong quality assurance instincts. - Skilled at balancing strategic thinking with tactical execution.

💎 What can You Expect? This is an open call for contract professionals who may be able to support our team on a project, part-time, or full-time contract basis as needs arise. While each role is unique, our media team finds exciting ways to amplify client content. This means both strategizing and executing sophisticated media programs. A day in the life might include things like: - Providing oversight and media management for new paid search and paid media campaigns and aiding in the creation of paid media/search marketing initiatives – including Google Ads, Microsoft Ads, YouTube Ads, Display Ads, and Programmatic ads. - Offering senior level insights and recommendations during weekly team or client calls and monthly client reporting calls – including relevant metrics, goal tracking, revenue tracking, and KPIs. - Monitoring and evaluating paid search and paid media results and performance in line with best practices. - Managing the creation and deployment of keyword lists, audience targets, and first-party lists, and their deployments. - Balancing the demands of multiple clients and workflows, communicating, and engaging with internal teammates to streamline efficiency. - Leading on go-forward media strategies and executions, in situations, and as your expertise is needed. 📚 What do You Need? - 4+ years paid search management experience (agency experience preferred but not required). - Google Ads certification. - Excellent writing and communication skills. - Comfort and professionalism operating in a client-facing capacity when required. - Preferably a bachelor's degree in a related field (or comparable work experience). Important note: if you think you have what it takes to be a great in this role but don't necessarily meet all of these qualifications, please still apply! While we work hard to eliminate unnecessary requirements from our job ads, our teams and needs are constantly evolving, and we'd always love the opportunity to connect and see what might be a fit.

💎 What can You Expect? This is an open call for candidates who may be able to support us on a full-time, part-time, or contract basis as needs arise within our team. While each role is unique, our media team finds exciting ways to amplify client content. This means both strategizing and executing sophisticated media programs. A day in the life might include things like: - Providing oversight and media management for new paid search and paid media campaigns and aiding in the creation of paid media/search marketing initiatives – including Google Ads, Microsoft Ads, YouTube Ads, Display Ads, and Programmatic ads. - Offering senior level insights and recommendations during weekly team or client calls and monthly client reporting calls – including relevant metrics, goal tracking, revenue tracking, and KPIs. - Monitoring and evaluating paid search and paid media results and performance in line with best practices. - Managing the creation and deployment of keyword lists, audience targets, and first-party lists, and their deployments. - Balancing the demands of multiple clients and workflows, communicating, and engaging with internal teammates to streamline efficiency. - Leading on go-forward media strategies and executions, in situations, and as your expertise is needed. 📚 What do You Need? - 4+ years paid search management experience (agency experience preferred but not required). - Google Ads certification. - Excellent writing and communication skills. - Comfort and professionalism operating in a client-facing capacity when required. - Preferably a bachelor's degree in a related field (or comparable work experience). Important note: if you think you have what it takes to be a great in this role but don't necessarily meet all of these qualifications, please still apply! While we work hard to eliminate unnecessary requirements from our job ads, our teams and needs are constantly evolving, and we'd always love the opportunity to connect and see what might be a fit.