LeanScale

Position Overview LeanScale is a leading consulting firm powering high-growth, B2B Technology startups (e.g. Mistral AI, Chainguard, Clio, and many more). We're looking to build the McKinsey-for-startups and take pride in bringing in A+ talent. Startups need to rapidly gain distribution before the tech incumbents (bigger tech companies) build their technology. It's a race. And Go-to-Market Operations is a key part in being able to set the proper foundation and grow quickly. We help leading Go-to-Market organizations build their growth models, and implement the right GTM Operations infrastructure to execute on their plans. As a GTM Architect, you will be the main point-of-contact on client engagements as you collaborate with cross-functional teams (both internally and externally) to deliver best-in-class GTM planning, processes, technology, & reporting. The ideal candidate will possess a unique blend of soft skills, technical skills, and leadership abilities to drive GTM Operations success both within our organization and with our clients. If you're interested in operating your own business one day, or being a GTM executive at any fast-growing company, you will learn all the skills and tools necessary to perform at the highest level. We also have a path-to-partnership for everyone at the company, where you can be included in profit sharing and our equity pool through LeanScale Ventures. Responsibilities • Client Engagement: Take ownership of client relationships and serve as a trusted advisor, collaborating with clients to understand their unique challenges, business goals, and go-to-market objectives. • Go-to-Market Optimization Strategy: Architect the development of go-to-market optimization strategies tailored to each client's specific needs, leveraging your expertise in go-to-market operations, process design, and data analytics. You'll be paired with Engineering to help execute on highly technical work. • Project Management: Plan, execute, and manage Go-to-Market Operations consulting projects, ensuring that they are delivered on time, within budget, and meet or exceed client expectations. • Team Collaboration: Collaborate closely with cross-functional teams, including sales, marketing, operations, and data analytics, to ensure alignment and seamless execution of GTM Operations projects. • Stakeholder Management: Effectively communicate with clients and internal stakeholders, ensuring a clear understanding of project objectives, milestones, and progress throughout the engagement lifecycle. • Performance Tracking: Define and track key performance indicators (KPIs) to measure the effectiveness of GTM strategic initiatives and provide regular reports to clients and senior management. • Continuous Improvement: Stay updated on AI industry trends, best practices, and emerging technologies related to Go-to-Market Operations. Proactively identify opportunities that will enhance LeanScale's service offerings and push the boundaries of the GTM Operations function. Requirements Soft Skills: • Strong verbal & written communicator • Tenacious problem solver (bias towards action) • Meticulous in preparation • Excellent relationship builder • Curious, quick learner (and stays ahead on new technologies) • Adaptable to constant change • Founder-mindset • LeanScale Values (Integrity, Humility, Taking Action, Challenging Yourself and Others) Hard Skills: • 2+ years of experience in a dedicated Go-to-Market, Revenue Operations, Marketing Operations, or Sales Operations role • Previous experience as a CRM power user or admin (i.e. familiarity with admin capabilities of Salesforce and/or HubSpot) • Experience implementing/managing CRM integration tools (CPQ, Enablement Tool, Lead Routing Tool, Sales Engagement Tool, CRM data enrichment tool, etc.) • Experience analyzing GTM performance data and presenting insights to exec leadership • Experience leading multiple GTM Ops strategic projects (growth plan/model, territory planning, commissions planning, ICP/TAM analysis, lead scoring, etc.) • Google Sheets / Excel power user Preferences: • Experience working for one or more high growth B2B startups • Experience generating detailed technical specifications and testing plans for complex technical GTM Ops projects • General understanding of how AI is changing the traditional GTM Operations technology landscape Location: North America – Remote

Position Overview LeanScale is a leading consulting firm powering high-growth, B2B Technology startups (e.g. Mistral AI, Chainguard, Clio, and many more). We’re looking to build the McKinsey-for-startups and take pride in bringing in A+ talent. Startups need to rapidly gain distribution before the tech incumbents (bigger tech companies) build their technology. It’s a race. And Go-to-Market Operations is a key part in being able to set the proper foundation and grow quickly. We help leading Go-to-Market organizations build their growth models, and implement the right GTM Operations infrastructure to execute on their plans. As a GTM Engineer, you will be the main GTM systems implementation expert on client engagements as you collaborate with cross-functional teams (both internally and externally) to deliver best-in-class GTM processes, technology, & reporting. The ideal candidate will possess a unique blend of soft skills, technical skills, and a self-starter mentality to drive GTM Operations success both within our organization and with our clients. At LeanScale, we feel confident that you will be given a truly unique opportunity to accelerate your career in GTM Operations by working with many companies at once and collaborating with a large team of operations experts. We also have a path-to-partnership for everyone at the company, where you can be included in profit sharing and our equity pool. Responsibilities - Systems Architecture Design & Implementation: Holistic design and implementation of the best systems for startups at each stage of growth. - AI-native Builder: Stay on the cutting edge of AI development, and incorporate it internally along with our customers at each stage of Marketing, Sales, CS, and Partnerships. - CRM Configuration: Customize CRMs (usually Salesforce/Hubspot) by configuring objects, fields, page layouts, workflow rules, validation rules, and other platform features to support various business processes. - User Management: Create and manage user profiles, roles, permissions, and access settings to ensure data security and appropriate access levels. - Data Management: Import, export, and maintain data within CRMs (usually Salesforce/Hubspot), ensuring data integrity and cleanliness through regular data audits and cleansing activities. - Reporting and Dashboards: Create and manage reports and dashboards to provide insights into sales, marketing, and service performance, enabling data-driven decision-making. - Process Automation: Build and maintain automated processes using workflow rules, process builder, and approval processes to streamline business operations and improve efficiency. - Third-Party Integrations: Integrate Salesforce/Hubspot with external applications and tools to enhance productivity and data synchronization. - Platform Upgrades: Stay updated on Salesforce/Hubspot releases and new features, planning and executing platform upgrades and enhancements as needed. - System Maintenance: Monitor system performance, troubleshoot issues, and coordinate with the IT team to address and resolve technical challenges. - Security and Compliance: Implement security best practices and ensure compliance with data privacy regulations and internal policies. Requirements Soft Skills: - Excellent communication skills to provide training, support, and interact with stakeholders at all levels. - Tenacious problem solver and a bias towards action. - Strong analytical skills to identify and resolve system issues and improve processes. - Meticulous in preparation & documentation - Curious, quick learner (and stays ahead on new technologies) - Adaptable to constant change - Ability to work collaboratively with cross-functional teams to understand business requirements and translate them into technical solutions. - Self-starter (does not wait to be told what to do and is comfortable operating in ambiguity) - LeanScale Values (Integrity, Humility, Taking Action, Challenging Yourself and Others) Hard Skills: - Salesforce/Hubspot Experience: A minimum of 2 years of hands-on experience as a CRM System Administrator, working with Salesforce Lightning or Hubspot. - Certification: Salesforce/Hubspot Administrator Certification is required. - Technical Skills: Proficiency in Salesforce/Hubspot configuration, data management, and process automation. Knowledge of Apex and Visualforce is a plus. - Experience implementing/managing at least one CRM integration tool (CPQ, Enablement Tool, Sales Engagement Tool, CRM data enrichment tool, etc.) - Experience analyzing GTM performance data and presenting insights to exec leadership - Google Sheets / Excel power user