Latitude Inc

• Provide day-to-day administrative support including calendar management, scheduling meetings, and coordinating travel arrangements • Prepare, format, and edit reports, presentations, correspondence, and other business documents • Utilize Adobe Creative Suite (e.g., InDesign, Illustrator, Photoshop) or similar tools to create and enhance marketing materials, internal communications, and presentations • Maintain and organize digital files, records, and documentation systems • Assist with the creation of visual content for proposals, reports, newsletters, and social media as needed • Support data entry, tracking, and reporting using Microsoft Office applications (Word, Excel, PowerPoint, Outlook) • Coordinate logistics for meetings, events, and team activities • Serve as a point of contact for internal and external stakeholders, ensuring professional communication • Review documents for accuracy, consistency, and branding standards • Perform general office duties such as ordering supplies, managing correspondence, and supporting team projects

• Provide day-to-day administrative support including calendar management, scheduling meetings, and coordinating travel arrangements • Prepare, format, and edit reports, presentations, correspondence, and other business documents • Utilize Adobe Creative Suite (e.g., InDesign, Illustrator, Photoshop) or similar tools to create and enhance marketing materials, internal communications, and presentations • Maintain and organize digital files, records, and documentation systems • Assist with the creation of visual content for proposals, reports, newsletters, and social media as needed • Support data entry, tracking, and reporting using Microsoft Office applications (Word, Excel, PowerPoint, Outlook) • Coordinate logistics for meetings, events, and team activities • Serve as a point of contact for internal and external stakeholders, ensuring professional communication • Review documents for accuracy, consistency, and branding standards • Perform general office duties such as ordering supplies, managing correspondence, and supporting team projects

• Design, install, terminate, and test copper (CAT5e/CAT6/CAT6A) and fiber optic (single-mode and multi-mode) cabling systems • Perform cable routing, labeling, and documentation in accordance with Army and DoD standards • Conduct testing and certification of cabling infrastructure using tools such as OTDR, power meters, and cable analyzers • Troubleshoot and resolve connectivity issues across LAN/WAN infrastructure • Interpret technical drawings, network diagrams, and blueprints to support installation and upgrades • Support network infrastructure upgrades, expansions, and relocations across Army facilities • Maintain accurate documentation including as-built drawings, test results, and cable records • Ensure compliance with applicable standards (TIA/EIA, BICSI, NEC, and DoD Unified Facilities Criteria) • Coordinate with network engineers, system administrators, and project managers to support mission requirements • Perform preventative maintenance and inspections on cabling systems • Adhere to all safety, security, and access control protocols when working in secure or classified environment

• Design, install, terminate, and test copper (CAT5e/CAT6/CAT6A) and fiber optic (single-mode and multi-mode) cabling systems • Perform cable routing, labeling, and documentation in accordance with Army and DoD standards • Conduct testing and certification of cabling infrastructure using tools such as OTDR, power meters, and cable analyzers • Troubleshoot and resolve connectivity issues across LAN/WAN infrastructure • Interpret technical drawings, network diagrams, and blueprints to support installation and upgrades • Support network infrastructure upgrades, expansions, and relocations across Army facilities • Maintain accurate documentation including as-built drawings, test results, and cable records • Ensure compliance with applicable standards (TIA/EIA, BICSI, NEC, and DoD Unified Facilities Criteria) • Coordinate with network engineers, system administrators, and project managers to support mission requirements • Perform preventative maintenance and inspections on cabling systems • Adhere to all safety, security, and access control protocols when working in secure or classified environment

About the Role The Systems Engineer plays a critical role in delivering high-quality, client-facing IT projects across a wide range of environments. This position is responsible for designing, implementing, and supporting infrastructure solutions spanning on-premise systems and modern cloud platforms. This is a highly dynamic, project-focused role suited for a technically versatile professional who thrives in fast-paced environments. The ideal candidate is detail-oriented, customer-focused, and capable of managing complex implementations while maintaining a high standard of service delivery. Key Responsibilities Project Delivery & Implementation - Lead and execute a wide variety of IT infrastructure projects from planning through completion, ensuring timelines and technical requirements are met - Implement solutions across networking, server infrastructure, storage systems, and cloud platforms - Manage and support initiatives such as server migrations, office relocations, network upgrades, virtualization deployments, and cloud transitions (e.g., Microsoft 365, Azure, AWS) - Install, configure, and optimize network hardware including firewalls, switches, and wireless systems - Collaborate with vendors and third-party providers to coordinate system upgrades, deployments, and integrations - Develop detailed technical documentation, including network diagrams, configurations, and standard operating procedures - Ensure all deliverables meet quality standards, security requirements, and best practices Client Engagement & Technical Leadership - Act as the primary technical lead during client onboarding, project execution, and offboarding processes - Build and maintain strong client relationships through clear communication, responsiveness, and technical expertise - Translate complex technical concepts into clear, actionable insights for non-technical stakeholders - Ensure a high-touch, “white-glove” client experience throughout all project phases - Partner with Project Managers to align technical delivery with client expectations and business objectives Advanced Technical Support & Mentorship - Serve as an escalation point for complex technical challenges encountered during projects - Participate in troubleshooting critical incidents, outages, or security concerns alongside senior technical teams - Review and validate work completed by junior engineers to ensure accuracy and quality - Provide mentorship, guidance, and knowledge-sharing to junior team members to support their professional development Collaboration & Continuous Improvement - Work cross-functionally with engineering, operations, and security teams to deliver integrated solutions - Contribute to internal process improvements, technical standards, and best practices - Participate in strategy discussions and technical planning sessions to support ongoing service enhancement - Stay current with emerging technologies and industry trends to continuously improve service offerings Required Qualifications - Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience) - 5–8+ years of hands-on experience in systems engineering, infrastructure, or project-based IT roles - Strong background in IT infrastructure, including networking, servers, storage, and virtualization - Experience working in client-facing environments, preferably within a managed services or consulting setting - Proven ability to manage multiple projects simultaneously in a fast-paced environment - Excellent problem-solving, organizational, and communication skills Technical Expertise - Strong knowledge of cloud platforms such as Microsoft Azure, AWS, and Microsoft 365 - Experience administering Windows and/or Linux environments, including Active Directory and related services - Proficiency in configuring and troubleshooting network infrastructure (routers, switches, firewalls, wireless systems) - Familiarity with virtualization technologies and hybrid cloud environments - Ability to analyze system performance and implement improvements based on operational data $75,000 - $85,000 a year #LAT

• Lead end-to-end onboarding projects for new clients, ensuring timely and successful transitions into managed services • Assess client environments, including infrastructure, networks, and cloud systems, to identify risks, gaps, and optimization opportunities • Design and implement Microsoft 365 environments (Exchange Online, SharePoint, Teams, OneDrive) • Deploy and manage Microsoft Azure resources including virtual machines, networking, storage, and identity services • Migrate users, data, and workloads to Microsoft 365 and/or Azure platforms • Configure and support Azure Active Directory (Entra ID), including identity synchronization, conditional access, and security policies • Evaluate and implement network infrastructure including firewalls, switches, VPNs, and wireless solutions • Document onboarding processes, client environments, and configurations thoroughly • Collaborate with internal teams (Service Desk, NOC, Security) to ensure seamless handoff post-onboarding • Provide technical guidance and best practices to clients during onboarding engagements • Identify opportunities for service improvement, standardization, and automation

Position Overview: We are seeking a detail-oriented and customer-focused Onboarding Engineer to join our team. This role is responsible for leading the successful onboarding of new clients into our managed services environment. The ideal candidate comes from a Managed Service Provider (MSP) background and brings strong expertise in Microsoft 365, Microsoft Azure, and network engineering. You will play a critical role in ensuring a smooth transition for new clients by assessing, designing, and implementing secure, scalable IT environments. This position is primarily remote and features monthly travel for 3-5 days. #LAT Responsibilities: - Lead end-to-end onboarding projects for new clients, ensuring timely and successful transitions into managed services - Assess client environments, including infrastructure, networks, and cloud systems, to identify risks, gaps, and optimization opportunities - Design and implement Microsoft 365 environments (Exchange Online, SharePoint, Teams, OneDrive) - Deploy and manage Microsoft Azure resources including virtual machines, networking, storage, and identity services - Migrate users, data, and workloads to Microsoft 365 and/or Azure platforms - Configure and support Azure Active Directory (Entra ID), including identity synchronization, conditional access, and security policies - Evaluate and implement network infrastructure including firewalls, switches, VPNs, and wireless solutions - Document onboarding processes, client environments, and configurations thoroughly - Collaborate with internal teams (Service Desk, NOC, Security) to ensure seamless handoff post-onboarding - Provide technical guidance and best practices to clients during onboarding engagements - Identify opportunities for service improvement, standardization, and automation $70,000 - $130,000 a year

• Identify, develop, and capture new federal IT business opportunities • Build and maintain strong relationships with federal agency stakeholders, buyers, and influencers • Drive early engagement activities, including securing pre-RFP meetings and shaping acquisition strategies • Support and influence contract pursuits, including prime awards, task orders, and contract vehicle access • Collaborate internally to align sales strategies with the companies technical capabilities and offerings

• Responsible for own portfolio of clients • Maintain strong attorney and client relationships • Perform analysis to resolve and respond to attorney and client issues and queries on a timely basis • Perform collection calls on a daily basis • Maintain level of communication with attorneys and clients via telephone and email • Interact with Billing Department regarding client account status

• Develop and customize Oracle Financials applications, including Oracle General Ledger (GL), Oracle Accounts Payable (AP), Oracle Accounts Receivable (AR), Oracle Fixed Assets (FA), Oracle Cash Management, and other related modules. • Integrate Oracle Financials with other enterprise systems and third-party applications to ensure seamless data flow and process automation. • Create custom solutions and extensions using Oracle development tools, such as Oracle Application Framework (OAF), Oracle Forms, Oracle Reports, Oracle Workflow, and PL/SQL. • Assist in data migration efforts, ensuring accurate and secure data transfer between legacy systems and Oracle Financials. • Provide technical support for Oracle Financials applications, troubleshoot issues, and perform regular maintenance tasks like patches and upgrades. • Design and execute test cases to ensure the quality and reliability of developed solutions, including unit testing, integration testing, and user acceptance testing. • Create and maintain technical documentation, including design specifications, configuration guides, and development best practices. • Implement security measures and adhere to industry and organizational standards to safeguard financial data and maintain compliance. • Stay updated with Oracle Financials product updates, new features, and industry best practices to identify opportunities for process improvements and system enhancements.