Jumpstart Refugee Talent - Partner

Role Description Jumpstart is looking for a dynamic and passionate career advisor to inspire and support refugee jobseekers as they navigate the challenges of restarting or jumpstarting their careers in Canada. This role is all about building meaningful connections, providing personalized guidance, and walking alongside clients on their journey to meaningful employment. To excel in this role, you should be someone who thrives on meeting people, understanding their stories, and motivating them to take charge of their career path. You are an empathetic listener and an energetic advisor who can balance strategic guidance with hands-on support. Your passion for supporting others to overcome barriers will be key in building trust and empowering clients to achieve their professional goals. You will be working with hundreds of clients and supporting other Jumpstart team members, to ensure clients are well supported and positioned for success. If you are passionate about equipping talented individuals with the resources, skills and confidence to achieve their career aspirations, we invite you to join our mission-driven team! Responsibilities Include - Conduct comprehensive client needs assessments to identify clients’ unique barriers, strengths, needs, skills, and aspirations. - Provide practical tools, resources, and actionable advice to support clients to take proactive steps toward securing meaningful employment. - Build trust and foster collaboration to encourage clients to take ownership of their job search and career journey while offering strategic guidance and support. - Offer actionable and constructive feedback to assist clients refine their job search strategies and approaches effectively. - Support clients in identifying and participating in activities that enhance their career readiness and confidence. - Develop and nurture relationships with community organizations, networks, and other stakeholders to expand opportunities and resources for clients. - Support delivery of career readiness workshops to prospective and active clients. - Manage client and program data in our Salesforce CRM. Qualifications - Post-secondary education and at least 3 to 5 years proven track record in career coaching/counselling. - Strong knowledge of current labor market trends, job search strategies, and employment-related resources. - Strong interpersonal and communication skills, both verbal and written. - Ability to build trust and rapport with clients from diverse cultural backgrounds. - Proficient in using a CRM system and other virtual tools for remote work (e.g., Zoom, Microsoft Teams). - Experience working with refugees, newcomers, or other vulnerable populations. - Fluency in additional languages and lived experience in forced displacement are considered assets. Benefits - The opportunity to have an impact in a fast-growing organization serving vulnerable communities. - Be part of a diverse and inclusive team culture that fosters innovation and works across Canada. - Permanent position with a competitive compensation package, including starting salary range of $55,000-60,000, health benefits and 20 vacation days. - Flexible work environment including all virtual communication solutions provided (Zoom, Microsoft Office, Salesforce, etc.). - Ability to work remotely or from one of our shared office environments in Montreal, Toronto, Calgary, or Vancouver. How to Apply Submit your résumé and cover letter as a single PDF file. Applications will be reviewed on a rolling basis until the position is filled. Any applications without a cover letter will not be considered.

Role Description Under the supervision of the Manager, Labour Mobility, the Program Officer will support skilled refugee relocation and settlement through economic immigration pathways across Eastern Canada. The successful candidate will build and maintain positive relationships with community stakeholders to foster welcoming, inclusive communities and workplaces for refugees and newcomers. Key Responsibilities - Immigration & Candidate Relocation Support - Coordinate the review and submission of immigration forms and track immigration milestones and processes in collaboration with WUSC team and external partners. - Work collaboratively with overseas country staff to support beneficiaries information and training pre-departure that builds Canadian employment readiness. - Support the private sector with international recruitment processes, track employment offers, contribution fees, and associated administration. - Mobilizing Welcoming Communities / Settlement Stakeholder Engagement - Coordinate newcomer arrival plans with employer and other partners. - Help mobilize and liaise with economic development partners and settlement agencies to activate regional welcoming and retention strategies. - Develop tools, materials and resources to support the participation of community members in settlement support of refugee labour mobility beneficiaries. - Develop and deliver training to stakeholders as needed. - Advocate and support where gaps remain in settlement service access; monitoring the needs of current labour mobility beneficiaries. - Help maintain partnerships with employers, economic development partners, and community service providers that support positive settlement outcomes and trust in novel labour mobility pipelines. - Monitor remaining Private Sponsorship of Refugees Program sponsorship cases, including the social and financial requirements, and provide support to overcome barriers faced during sponsorship. - Provide touch points with remaining Economic Mobility Pathways Pilot (EMPP) beneficiaries, as needed. - Data Management & Monitoring, Evaluation, Reflection and Learning - Maintain and update electronic program records in compliance with funder and WUSC. - Support data collection activities to monitor and evaluate the pilot. - Respond to information requests and contribute to preparation of reports, as required. - Identify best practices across the program to document and share lessons learned on scaling refugee labour mobility. - Work Environment - Promote and maintain an organizational culture that advances gender equality, reduces power abuse and inequalities, and fosters trust, respect and safety. - Create a working environment that is free from sexual exploitation, abuse and harassment (SEAH). - Ensure high standards of prevention and response measures for SEAH are in place consistent with the WUSC's safeguarding policies and WUSC's Code of Conduct. Qualifications - A university degree in refugee studies, social sciences, global development, project management, business administration, or equivalent working experience. - A minimum of 1 year related professional experience, with significant experience in newcomer settlement; refugee sponsorship, and/or employer engagement. - Demonstrated knowledge and experience in the following areas: - Newcomer settlement & community integration or refugee sponsorship. - Newcomer employment and Canadian labour standards. - Canadian immigration system and processes. - Data management and coordination. - Building and strengthening partnerships with private and public sectors. - Effective interpersonal and influencing skills, including the ability to build relationships, network, communicate and build capacity in a cross-cultural context are essential. - Proven ability to produce quality work and collaborate with a variety of stakeholders under pressure or tight deadlines. - Strong computer skills including the use of Google Suite, and attention to detail. - Strong personal initiative, resourcefulness and capacity to work remotely both individually and as a team. - High degree of comfort working in changing and/or uncertain environments. - Excellent organizational and time management skills. - Ability to multitask, adapt and problem solve. - Demonstrated diplomacy and patience. - Valid driver's license or working towards obtaining one is a strong asset. - Excellent written and verbal communication skills in English. - Curious, enthusiastic and willing to innovate and adapt. Languages - Complete fluency in English is required. - Knowledge of Arabic and/or French is an asset. Recruitment Transparency & Compliance Statement Jumpstart Refugee Talent advertises Ontario-based employment opportunities in alignment with the Employment Standards Act (ESA) job posting requirements effective January 1, 2026. As a third-party sourcing organization, Jumpstart reviews publicly advertised postings to support compliance with applicable requirements, including: - Review of compensation disclosures. - Prohibition on “Canadian experience” requirements. - Disclosure of artificial intelligence use (where applicable). - Maintenance of posting records for compliance purposes. - Procedures to identify and address potentially fraudulent or misleading job postings. Jumpstart does not conduct hiring or make employment decisions. Employers remain responsible for final recruitment processes and employment determinations.