Jensen Hughes

• Own day-to-day IT infrastructure operations across on-prem and cloud environments • Ensure high availability, performance, resiliency, and recoverability of critical systems • Lead incident response, root cause analysis, and continuous operational improvement • Oversee Windows Server, Active Directory, Microsoft 365, and identity infrastructure • Ensure secure configurations, access controls, and identity governance • Manage Azure Environments, including GCC and GCC High • Oversee server virtualization platforms supporting enterprise workloads • Ensure reliable operation of both Linux and Windows server environments • Partner with Information Security to implement secure architectures and compliance controls • Oversee Cisco-based enterprise network infrastructure • Ensure network reliability, performance, and capacity planning • Drive coordination for upgrades, maintenance, and vendor support • Lead infrastructure upgrades, patching, and technology lifecycle management • Reduce technical debt and improve system resilience and operational efficiency • Lead and develop the IT infrastructure and operations team • Drive accountability, execution, and operational excellence • Coach team members and foster a culture of reliability and ownership

• Partner with the Talent Acquisition team and hiring managers to understand open positions, company branding, and the recruiting strategy needed to attract the right candidates. • Manage the full recruitment lifecycle, including sourcing, screening, interviewing, extending offers, and salary negotiations. • Utilize Greenhouse, LinkedIn, and other tools to proactively engage passive candidates, particularly for technical roles. • Serve as a consultative resource and staffing advisor to hiring managers, providing regular updates and insights through weekly or monthly status reports. • Promote and optimize the Employee Referral Program to drive high-quality talent acquisition. • Actively participate in university recruiting efforts, including attending career fairs.

• Support customers from onboarding through renewal in coordination with Digital, SMEs, and Business Development • Guide customers through setup, configuration, training, and early adoption • Provide structured engagement beyond the account manager or technical lead, including regular outreach, focus groups, virtual trainings, and webinars • Provide direct product support for key clients and escalated support as needed • Manage customer setup and configuration within ProtectAdvisr • Assist with data analysis, execution, and troubleshooting in collaboration with the Digital team • Learn how customers use ProtectAdvisr and identify opportunities for improvement • Gather and synthesize feedback into clear insights for the product team • Support the design, testing, and rollout of new features and product releases • Work closely with Digital, Operations, Business Development, and Marketing teams • Serve as a ProtectAdvisr Champion as the tool expands internally and globally • Help train and support internal staff and partners on product functionality and updates • Support product demos and early customer conversations • Provide real-world usage perspective to help position the product effectively • Contribute to defining and improving customer success processes as the product portfolio scales

Role Description An exciting opportunity has arisen for a Senior Fire Investigator to join our highly qualified team, based in Ireland. This role will involve: - Attending incident scenes, documenting and collecting evidence, interviewing witnesses - Acting as investigator in the investigation of the origin, cause and development of more complex cases - Liaising with experts representing other interested parties - Producing consistently high quality, detailed and accurate technical reports - Providing expert witness evidence, where required - Utilising Jensen Hughes’ case management system to record all case-related activity, in line with SLA requirements - Attending joint examinations, utilising the skills of specialists where necessary - Maintaining technical knowledge and skills through continuous professional development, by attending training courses, undertaking research and reference to scientific papers and developments in the field of fire and explosion investigation - Attending marketing events, as required - Producing and presenting articles/presentations for training or marketing purposes - Representing Jensen Hughes at meetings/conferences as an ambassador for the company Qualifications - Relevant experience and/or qualifications in the field of fire investigation, fire engineering, forensic science or other relevant discipline - Membership to a professional body would be advantageous but is not essential - Strong analytical skills and the ability to apply scientific and systematic approaches to the forensic examination of incident scenes - Strong communication skills, with the ability to present accurate information in a clear and unambiguous manner, both verbally and in writing - Attention to detail, a flexible approach, and the ability to form effective working relationships with colleagues and clients - Ability to work independently with minimal supervision - Current driving licence and ideally, be a car owner Requirements - Frequent, often short notice, travel to scenes across Ireland and the UK - Some overseas travel may also be required Benefits - Competitive salary - Performance-related bonus - Other benefits

• Operate vulnerability management tools • Run and manage regular vulnerability scans across infrastructure, endpoints, and applications • Analyze and prioritize vulnerabilities using CVSS and business context • Maintain a consistent vulnerability management cadence (weekly/monthly cycles) • Drive reduction of critical and high-risk vulnerabilities • Partner with IT, Cloud, and Enterprise Applications teams to drive remediation • Maintain dashboards and reports for vulnerability status • Support vulnerability-related compliance activities (CMMC, NIST)

• Conduct PRA analyses, calculations, and risk-informed engineering evaluations • Collaborate with colleagues and clients to deliver practical, innovative solutions • Communicate technical findings clearly to both technical and non-technical stakeholders • Mentor and support early-career engineers through knowledge-sharing and guidance • Advise and interpret new and advanced nuclear regulations, methods, and approaches to support industry (e.g., NEI) and advanced nuclear vendor needs • Contribute to business growth by building relationships and identifying opportunities

• Design, develop, and maintain full‑stack web applications using modern frameworks and cloud services • Build responsive and maintainable front‑end interfaces using React and/or Angular • Develop secure, scalable back‑end services using .NET • Work with PostgreSQL and SQL Server for data modeling, querying, and performance tuning • Develop and deploy applications using Docker/containerized environments • Leverage AWS cloud services for hosting, automation, monitoring, and scalability • Participate in code reviews, architectural discussions, and Agile ceremonies • Troubleshoot and resolve issues across application, infrastructure, and data layers • Contribute to improving engineering standards, tooling, and documentation • Collaborate closely with product managers, QA, DevOps, and other engineers

• Apply statistical techniques (regression, distribution analysis, hypothesis testing) to derive insights from data and create advanced algorithms and statistical models such simulation, scenario analysis, and clustering • Explain complex models (e.g., RandomForest, XGBoost, Prophet, SARIMA) in an accessible way to stakeholders • Visualize and present data using tools such as Power BI, ggplot, and matplotlib • Explore internal datasets to extract meaningful business insights and communicate results effectively and write efficient, reusable code for data improvement, manipulation, and analysis • Manage project codebase using Git or equivalent version control systems • Design scalable dashboards and analytical tools for central use • Build strong collaborative relationships with stakeholders across departments to drive data-informed decision-making while also helping in the identification of opportunities for leveraging data to generate business insights • Enable quick prototype creation for analytical solutions and develop predictive models and machine learning algorithms to analyze large datasets and identify trends • Communicate analytical findings in clear, actionable terms for non-technical audiences • Mine and analyze data to improve forecasting accuracy, optimize marketing techniques, and informed business strategies, developing and managing tools and processes for monitoring model performance and data accuracy • Work cross-functionally to implement and evaluate model outcomes

• Translate security policies and frameworks into practical implementation plans across IT, EA, and Cloud teams • Drive execution of key initiatives: • Vulnerability management • Patch compliance • Endpoint security • Identity & access management • Establish and enforce security standards across systems and platforms • Lead implementation of global compliance frameworks: • CMMC • NIST 800-171 / NIST CSF • Regional regulatory requirements (e.g., GDPR, UK/EU compliance) • Translate controls into operational processes and technical enforcement • Ensure audit readiness, evidence collection, and control validation + Maintain consistency of compliance practices across global teams • Own vulnerability management program • Define remediation SLAs and track execution • Partner with IT, Cloud, and Application teams to drive remediation • Act as the bridge between InfoSec, IT, EA, Cloud, and regional teams • Manage and coach a team of 2 InfoSec professionals

Company Overview Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering – a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields – from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more. Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient. At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization. Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together. Job Overview We are hiring a Senior Manager – Information Security & Global Compliance to drive the organization’s security posture by translating security policies, global compliance requirements, and risk frameworks into actionable execution across IT, Enterprise Applications, Cloud, and Digital teams. This is a hands-on leadership role that combines technical depth, cross-functional influence, and execution discipline. You will lead security initiatives including vulnerability management, endpoint security, identity governance, and global compliance (CMMC, NIST, regional requirements), ensuring security and compliance are embedded into daily operations—not treated as separate functions. Responsibilities: Security strategy & execution: - Translate security policies and frameworks into practical implementation plans across IT, EA, and Cloud teams - Drive execution of key initiatives: - Vulnerability management - Patch compliance - Endpoint security Identity & access management - Establish and enforce security standards across systems and platforms Global compliance & governance: - Lead implementation of global compliance frameworks: - CMMC - NIST 800-171 / NIST CSF - Regional regulatory requirements (e.g., GDPR, UK/EU compliance) - Translate controls into operational processes and technical enforcement - Ensure audit readiness, evidence collection, and control validation + Maintain consistency of compliance practices across global teams Vulnerability & risk management: - Own vulnerability management program - Define remediation SLAs and track execution - Partner with IT, Cloud, and Application teams to drive remediation - Provide clear reporting on risk posture and trends Cross-functional leadership: - Act as the bridge between InfoSec, IT, EA, Cloud, and regional teams - Drive accountability without direct authority - Embed security into system design, delivery, and operations Identity & endpoint security: - Oversee identity governance and access control models (least privilege, RBAC) - Ensure endpoint security and system hardening standards are implemented - Partner with IT to enforce secure configurations Security & compliance reporting: - Define and track key metrics - Vulnerability remediation timelines - Patch compliance rates - Control effectiveness - Deliver executive-level reporting on global security posture - Highlight risks, gaps, and remediation progress - Track and report key security metrics Vendor security: - Evaluate vendor security and compliance posture - Ensure security requirements are included in onboarding and renewals - Partner with procurement and IT to manage third-party risk Team leadership: - Manage and coach a team of 2 InfoSec professionals - Set priorities and ensure execution of security and compliance initiatives - Drive accountability, growth, and performance within the team Requirements (must have): - 12+ years of experience in Information Security - Strong hands-on experience in: - Vulnerability management in Rapid7 - Endpoint security and patching - Identity and access management - Proven experience implementing: - CMMC - NIST 800-171 / NIST CSF - Experience driving execution across multiple teams and functions - Strong understanding of IT infrastructure, cloud environments, and enterprise systems - Experience managing small teams Preferred qualifications: - Experience in global organizations with multi-region compliance requirements - Familiarity with: - GDPR or regional data protection laws - GCC High / secure enclave environments - Experience supporting audits and regulatory assessments - Certifications: - CISSP - CISM - Security+ Key outcomes: - Measurable improvement in vulnerability remediation timelines - Improve overall security posture through Policy and Procedures - Strong, audit-ready compliance posture (CMMC, NIST, global frameworks) - Clear and consistent executive reporting - Improved collaboration across IT, Application, Cloud, and Security teams - Effective development and performance of direct reports Please note that the salary range provided is a good faith estimate for the position at the time of posting and not a guarantee of compensation. Final compensation may vary based on factors, including but not limited to, responsibilities of the job, education, experience, knowledge, skills, and abilities, geographic location, internal equity, alignment with market data. Jensen Hughes offers a competitive total rewards package, which includes a retirement plan, healthcare coverage, and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position and location. National Pay Range $160,000—$180,000 USD Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. At Jensen Hughes, we embrace innovation and understand that people are increasingly using artificial intelligence (AI) tools like ChatGPT and other generative platforms to learn, prepare and communicate. We have provided some guidelines regarding the responsible use of AI in the recruitment process. Please click here to review. The security of your personal data is important to us. Jensen Hughes has implemented reasonable physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. We protect your personal data against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals may access your personal data for the purpose for which it was collected, and these individuals receive training about the importance of protecting personal data. Jensen Hughes is committed to compliance with all relevant data privacy laws in all areas where we do business, including, but not limited to, the GDPR and the CCPA. Additionally, our service providers are contractually bound to maintain the confidentiality of personal data and may not use the information for any unauthorized purpose. *Policy on use of 3rd party recruiting agency for direct placements Jensen Hughes will occasionally augment a recruiting search through agencies for certain positions when business conditions warrant. Jensen Hughes will not accept resumes, inquiries or proposals from recruiting agencies as an acceptable method to consider a candidate. 3rd party recruiting agencies must sign a standard Jensen Hughes agreement after being evaluated and accepted by a Human Resources or Talent Acquisition manager, or member of the talent acquisition team. Hiring managers and employees of Jensen Hughes are not authorized to accept resumes, engage in fee-based searches through recruiting firms or sign a search agreement. Please note this policy does not apply to “staffing firms” or firms that are involved with hiring temporary staff. Any recruiting agency interested in being considered may contact our recruiting team at jensenhughesrecruiting.com.