Installation Made Easy, Inc.

• Define and execute the company’s long-term technology strategy, ensuring alignment with business objectives and growth plans • Provide executive leadership over software development, architecture, infrastructure, and data initiatives • Lead and mentor a distributed team of engineering leaders, developers, and third-party partners • Establish and enforce best practices for software development, system architecture, security, and scalability • Partner with business stakeholders to translate strategic initiatives into technology solutions and roadmaps • Oversee system modernization efforts, including cloud strategy, platform optimization, and technical debt reduction • Ensure high availability, performance, and security of all technology systems and applications • Evaluate and implement emerging technologies to maintain competitive advantage • Develop and manage technology budgets, vendor relationships, and resource allocation • Drive data strategy, analytics capabilities, and business intelligence alignment across the organization • Establish KPIs and metrics to measure technology performance and business impact • Foster a culture of innovation, accountability, and continuous improvement within a remote environment • Ensure compliance with data privacy, regulatory, and cybersecurity standards • Collaborate with cross-functional teams including Product, Operations, Finance, and Business Development • Support partnership initiatives from a technical due diligence perspective, as applicable • Perform other duties as required.

• Develop standardized executive-ready reporting templates for retailer meetings, including promotional performance, provider performance, and funnel conversion reporting. • Build and maintain promotional lift analysis frameworks to measure pre-, during-, and post-promotion performance across categories and initiatives. • Establish post-implementation tracking methodologies for program changes and operational initiatives, including KPI definition, measurement, and outcome analysis. • Stress test business cases prior to retailer and executive presentations to align assumptions, validate expectations, and reduce surprises in stakeholder discussions. • Analyze program and funnel performance to identify trends, conversion drivers, and operational opportunities. • Partner with leadership to support strategic storytelling by identifying supporting data, building analytical narratives, and translating insights into executive-ready presentations and decks. • Deliver ad hoc analysis, forecasting, projections, performance reporting, and one-off strategic requests with speed and accuracy. • Develop scalable cross-retailer insights frameworks that identify what is working, why it is working, and how those learnings can be leveraged across the business. • Transform operational and performance data into actionable business recommendations for internal leadership and external retail partners. • Collaborate cross-functionally with business intelligence, operations, retail, and leadership teams to align on reporting and strategic initiatives. • Continuously identify opportunities to improve reporting efficiency, analytical frameworks, and business processes. • Perform other duties as assigned

• Plan, execute, and close projects in alignment with PMO standards, ensuring timely delivery and adherence to scope and budget. • Develop and maintain detailed project plans, schedules, and status reports. • Facilitate project meetings, document outcomes, and track progress against key milestones. • Identify risks, issues, and dependencies; escalate and resolve roadblocks quickly. • Partner cross-functionally with business, technical, and operational teams to align priorities and drive execution. • Ensure leadership visibility into project status, updates, and outcomes. • Contribute to continuous improvement of PMO processes, templates, and best practices. • Manage multiple concurrent projects while maintaining focus on results and quality. • Perform other duties as required.

• Responsible for daily review of Retail Partner accounting transactions between operating system and retail partner accounting system. Responsible for drafting correcting entries for accounting to ensure all jobs are accounted for correctly and the affiliate is paid the correct amount. • Review daily exception issues such as new promos for accounting corrections. • Review and process daily API exceptions to Retail Partners. • Troubleshooting exceptions that are outside of the normal process flow of our operating system. • Daily reconciliations of transactions per operating system to transactions that are transmitted to Affiliate Contractors and Retail Partners; • Research of reconciling items to determine root cause and submission of development tickets to fix root issue in our operating system; • Testing of accounting and payment related system development enhancements. • Perform other duties as assigned

Position Title: Staff Accountant Location: Remote Department: Accounting Pay Range: $60,000-$65,000 Reports To: Director – Central Processing   Installation Made Easy (“IME”) provides software and process management that enables retailers, manufacturers, and contractors (providers) to offer installed home improvements to homeowners in a convenient, consistent, and affordable manner. IME senior management has over 100 years of retail management and home improvement industry experience. The Staff Accountant will assist the Director – Central Processing with processing exception transactions that are outside of the normal flow within our operating system and determining the downstream impacts of those exceptions to accounting and to information sent to partners via APIs. The role will also include reconciling our operating system to various platforms, both internal and external, and testing new software enhancements prior to their release. The ideal candidate will be deadline driven and can work independently. The candidate should take ownership in their responsibilities and initiative to understand the who, what, why and how of processes from beginning to end. The Staff Accountant will work closely with many departments within the company, including Project Management, Software Development, Call Center, Customer Solutions, and Accounting.   Essential Functions: - Responsible for daily review of Retail Partner accounting transactions between operating system and retail partner accounting system. Responsible for drafting correcting entries for accounting to ensure all jobs are accounted for correctly and the affiliate is paid the correct amount. - Review daily exception issues such as new promos for accounting corrections. - Review and process daily API exceptions to Retail Partners. - Troubleshooting exceptions that are outside of the normal process flow of our operating system. - Daily reconciliations of transactions per operating system to transactions that are transmitted to Affiliate Contractors and Retail Partners; - Research of reconciling items to determine root cause and submission of development tickets to fix root issue in our operating system; - Testing of accounting and payment related system development enhancements. - Perform other duties as assigned

• Drive revenue growth in assigned territory • Ensure compliance with all program requirements • Focus on recruiting and retaining qualified Providers • Develop and maintain strong relationships with Providers • Monitor Provider coverage/capacity and identify any coverage needs • Source and recruit providers with expertise in home improvement areas • Manage the recruiting needs and transition approved providers to the Compliance team • Support Compliance Specialists in vetting providers • Manage Provider performance through training and coaching • Review performance metrics to identify opportunities and develop actionable plans • Conduct Monthly Business Reviews with Providers • Coordinate store visits to foster relationships • Identify and share Best Practices in various areas • Communicate and execute new initiatives and programs • Assist in the resolution of service issues • Perform other duties as required.

Position Title: Regional Manager - Canada Department: FieldOperations Location:  Remote, Canada Territory: Ottawa/Quebec Reports To: Senior Director of Operations Installation Made Easy (“IME”) provides software and process management that enable retailers and contractors to offer installed home improvements to homeowners in a convenient, consistent, and affordable manner. IME senior management has over 100 years of retail management and home improvement industry experience. The Regional Manager’s primary responsibility is to drive revenue growth in their assigned territory. Additionally, the Regional Manager is responsible for ensuring compliance with all program requirements. The Regional Manager should accomplish this by focusing on recruiting and retaining qualified Providers and developing and maintaining strong relationships with those Providers. This position is highly visible within the company and will have frequent contact with Senior Management, including the V.P. of Operations and CEO. Additionally, the Regional Manager will be required to partner with other departments such as Compliance, Licensing, Central Processing, Call Center and Customer Solutions. An ideal candidate for this role will be able to drive performance within their assigned territory in terms of budget and other key metrics, such as customer satisfaction scores, cycle times, close percentage and service issue rate. The candidate must be able to work independently in a remote environment. Essential Functions: - Monitor Provider coverage/capacity in assigned territory, identify any coverage needs - Source and recruit providers with expertise in various home improvement areas and identify those who can meet compliance requirements and fit the overall strategy - Manage the recruiting needs and transition approved providers to the Compliance team for onboarding and activation - Support Compliance Specialists in vetting providers through the application and activation process. - Manage Provider performance by training, coaching, influencing, and holding Contractors of varying size and sophistication accountable to IME processes and standards. - Review business metrics and reports to identify performance opportunities, partner with Manager, National Accounts as necessary to develop executable action plans and implement those plans. - Conduct Monthly Business Reviews with Providers, discussing best practices and opportunities for improvement. - Coordinate store visits to meet with lead generators and store management and to cultivate relationships. - Identify, document and share Best Practices in Lead Generation, Sales, Installation and Service. - Determine ways to refine processes to automate and/or make them more efficient, both internally and for our external partners. - Communicate and execute new initiatives, programs, and policies in the field.  - Assist in the resolution of service issues. - Perform other duties as required.

• Lead and manage a small creative team, including a Graphic Designer and Visual Content Creator • Own graphic design and production for marketing emails, websites, and program materials • Create, update, and maintain internal and external marketing materials upon request • Develop mockups, signage, brochures, flyers, and in-store materials to support retailer programs • Prepare digital and print-ready files to ensure consistent, high-quality execution • Source, license, and manage stock photography; maintain an organized photo library • Manage internal business card requests and fulfillment • Revise and refine creative assets through a collaborative feedback process • Provide ongoing support and maintenance for existing marketing programs, including: • Updating retailer websites and pages using Umbraco CMS • Maintaining and updating program emails within Salesforce Marketing Cloud (ExactTarget) • Support the setup and launch of new programs, including: • Building new retailer websites and landing pages in Umbraco • Developing program email matrices, email keys, and campaign content • Assist with additional marketing initiatives, such as: • Updating menu links in MIC • Sending affiliate notifications and promotional communications • Executing customer-facing marketing and promotional email campaigns • Pull, analyze, and report website and campaign performance using Google Analytics • Create and maintain organized libraries of program assets, screenshots, and documentation • Consult with cross-functional teams, clients, and stakeholders to align marketing execution with business objectives • Maintain professionalism and composure while managing feedback and competing priorities • Perform other duties as assigned

Position Title: Marketing Manager Department: Merchandising Location: 100% Remote Reports To: Vice President of Merchandising   Installation Made Easy (“IME”) provides software and process management that enable retailers, manufacturers, and contractors to offer installed home improvements to homeowners in a convenient, consistent, and affordable manner. IME’s senior leadership team brings more than 100 years of combined experience in retail management and the home improvement industry.   The Marketing Manager plays a highly visible and impactful role within IME, owning the execution and optimization of digital marketing programs, creative production, website and email management, and performance analytics. This role blends hands-on creative execution with strategic program oversight and people leadership.   The Marketing Manager collaborates closely with internal teams and senior leadership and has the opportunity to influence business outcomes quickly. This role is ideal for a confident, detail-oriented marketing leader who thrives in a fast-paced, high-responsibility, remote environment and can balance creativity with operational rigor.   Essential Functions: - Lead and manage a small creative team, including a Graphic Designer and Visual Content Creator - Own graphic design and production for marketing emails, websites, and program materials - Create, update, and maintain internal and external marketing materials upon request - Develop mockups, signage, brochures, flyers, and in-store materials to support retailer programs - Prepare digital and print-ready files to ensure consistent, high-quality execution - Source, license, and manage stock photography; maintain an organized photo library - Manage internal business card requests and fulfillment - Revise and refine creative assets through a collaborative feedback process - Provide ongoing support and maintenance for existing marketing programs, including: - Updating retailer websites and pages using Umbraco CMS - Maintaining and updating program emails within Salesforce Marketing Cloud (ExactTarget) - Support the setup and launch of new programs, including: - Building new retailer websites and landing pages in Umbraco - Developing program email matrices, email keys, and campaign content - Assist with additional marketing initiatives, such as: - Updating menu links in MIC - Sending affiliate notifications and promotional communications - Executing customer-facing marketing and promotional email campaigns - Pull, analyze, and report website and campaign performance using Google Analytics - Create and maintain organized libraries of program assets, screenshots, and documentation - Consult with cross-functional teams, clients, and stakeholders to align marketing execution with business objectives - Maintain professionalism and composure while managing feedback and competing priorities - Perform other duties as assigned

Position Title:               Merchant Department:                 Merchandising Location:                       Remote Reports To:                   Vice President of Merchandising   Installation Made Easy (“IME”) provides software and process management that enable retailers and contractors to offer installed home improvements to homeowners in a convenient, consistent, and affordable manner. IME senior management has over 100 years of retail management and home improvement industry experience. The Merchant’s primary responsibility is to drive growth in their assigned MEP (mechanical, electrical, plumbing) product categories to increase sales, enhance competitiveness, and improve customer satisfaction across partner networks. Additionally, the Merchant serves as the subject matter expert for their assigned categories, with a strong emphasis on performance from day one. To achieve these goals, the Merchant will analyze market trends, customer behavior, and competitor performance to inform category strategy. They will conduct regular business reviews to assess performance, identify opportunities, and implement improvements. A key responsibility includes forming a comprehensive promotional strategy sponsored by IME, retailers, manufacturers, and service providers to gain market share. This position is highly visible within the company and will have frequent interaction with senior leadership. The Merchant will also collaborate with various departments such as Compliance, Licensing, Central Processing, Business Development, and Customer Solutions. An ideal candidate will be results-driven, focused on service initiatives, and capable of optimizing category performance while aligning strategies in a unique operating structure without direct internal employees. This candidate will act as the key link between the company and its partners while serving as a subject matter expert and interfacing with multiple internal departments. Essential Functions: - Own and manage strategic direction for assigned product categories to drive sales growth, competitiveness, and customer satisfaction across partner networks. - Be a subject matter expert for assigned categories with a large emphasis on performance. - Analyze market trends, customer behavior, and competitor performance to inform category strategy. - Form a comprehensive promotional strategy, sponsored by IME, Retailers, Manufacturers and providers to drive market share. - Execute regular business reviews to assess performance, identify opportunities, and implement category improvements. - Act as the primary point of contact for manufacturers and large-scale enterprise partners, driving alignment and execution on strategic initiatives. - Maintain strong vendor and manufacturer relationships, managing day-to-day engagement while negotiating long-term strategies and agreements. - Provide strategic feedback on partner and category performance to align efforts and ensure mutual success. - Ensure accurate and consistent category information across all partner-facing and consumer-facing platforms. - Work with marketing teams to influence promotional strategy, visual merchandising, and creative campaigns. - Contribute to supplier evaluations, compliance tracking, and continuous improvement initiatives across the business. - Stay active in the industry through trade shows, factory visits, and customer-facing events to maintain category expertise and identify new business opportunities. - Perform other duties as required