ICBA/TCM Bank

Role Description The Senior Executive Vice President, Services Network CEO provides executive leadership for ICBA Services Network’s portfolio of for-profit subsidiaries, setting strategy and driving sustainable revenue growth. This role is accountable for overall performance across the Network, including profitability, operational effectiveness, and the identification and execution of new growth opportunities through investments, acquisitions, partnerships, and solution strategy. This role is responsible for direct supervision of the Network CEOs. Working closely with ICBA executive leadership, Board of Directors and subsidiary business leaders, the CEO aligns priorities, accelerates innovation, and ensures the Network delivers meaningful value to community banks now and in the future. ICBA has engaged an external executive search firm to assist with the recruitment of this role; all candidate inquiries and submissions will be managed through that partnership. Duties & Responsibilities - Develop and execute a multi-year strategic plan that advances the Network’s mission, accelerates revenue, and positions ICBA’s subsidiaries for long-term competitiveness and relevance in the community banking ecosystem. - Identify, evaluate, and lead growth opportunities — including investments, acquisitions, and strategic partnerships — from opportunity sourcing through integration and performance realization. - Align Network priorities with ICBA’s enterprise objectives, ensuring subsidiaries operate as a cohesive portfolio rather than independent silos. - Own enterprise-level P&L across all subsidiary business lines, with full accountability for forecasting, performance management, and delivering against profitability targets. - Evaluate and continuously improve operational systems, processes, and infrastructure to position the Network to meet and exceed financial and business objectives. - Establish performance frameworks and accountability structures that drive results at both the subsidiary and enterprise level. - Provide strategic direction, coaching, and oversight to subsidiary business leaders; evaluate executive performance in alignment with Network and individual objectives. - Build a high-performing leadership culture grounded in accountability, collaboration, and innovation. - Model and reinforce ICBA’s values across the Network, ensuring cultural alignment across diverse business entities. - Cultivate and sustain productive relationships with corporate partners, marketing partners, fintechs, and vendors to advance product development and business growth. - Represent the Network with ICBA’s Board and senior stakeholders, presenting strategy, results, and key risks with clarity and confidence. - Serve as an ambassador for community banking, deepening the Network’s credibility and influence in the broader financial services marketplace. Qualifications - Bachelor’s degree in business, finance, or a related field required; Master’s degree strongly preferred. - 15+ years of senior leadership experience, with demonstrated success directing multi-entity or multi-division operations in banking, financial services, fintech, or a related environment. - Proven enterprise P&L ownership across multiple business lines, including forecasting, performance management, and growth accountability. - Deep knowledge of the community banking and fintech landscape, including the competitive, regulatory, and strategic forces shaping community bank growth and profitability. - Track record of go-to-market and commercialization success is a plus, including product positioning, pricing strategy, channel partnerships, and revenue acceleration. - Demonstrated experience leading M&A activity from opportunity identification and due diligence through valuation, negotiation, and integration is a plus. - Experience building and managing fintech, vendor, and strategic partner relationships with a focus on scalable, performance-driven outcomes. - Proven ability to lead, inspire, and evaluate a team of senior executives across diverse business functions. - Exceptional communicator and collaborator — able to navigate complex organizational dynamics, build trust across stakeholder groups, and influence without authority. - Visionary, operationally disciplined, and mission-driven, with the agility to thrive in a complex, fast-moving environment. Compensation and Benefits - ICBA offers competitive compensation and benefits and is conveniently located in the nation’s capital. - Compensation for this role is commensurate with experience, qualifications, market data, and internal equity. Equal Employment Opportunity ICBA is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. ICBA does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law. Company Description - The Independent Community Bankers of America (ICBA)’s guiding mission is to create and promote environments where community banks flourish. - Dedicated advocates providing community bankers, policymakers and the public with authoritative insights and resources to support and strengthen community banking. - Knowledgeable, applying their expertise to offer personalized service that addresses the distinct challenges and opportunities facing community banks. - Community-centered, driving meaningful change that strengthens community banks and the communities they serve. We turn commitment into action and deliver real results. - ICBA’s workplace culture is built on our core values: - Caring - We support and prioritize your well-being and professional growth. - Connected - We foster strong relationships that create meaningful impact. - Collaboration - We are team-oriented and results driven where diverse perspectives are valued, and innovative ideas are encouraged to achieve our common goals. Join ICBA and further your career while making a lasting impact! #LI-Remote

Role Description The VP of Fraud Prevention is responsible for managing the Bank’s credit card fraud prevention efforts, ensuring the Bank’s fraud prevention program is effective and current, proactively having appropriate tools in place to monitor and detect fraud trends, and actively developing the staff on the Fraud Team. The individual actively manages the process of setting fraud prevention measures, conducts investigations, determines appropriate monitoring parameters to reduce false positives, reduce fraud-related expenses, and produces policies and procedures for the Fraud Department. The VP of Fraud Prevention manages the Fraud Prevention Department, oversees the daily workflow, and provides departmental direction. This role is also responsible for communications of fraud trends throughout the organization to further protect the Bank from fraud losses. This role is held by a subject matter expert as it relates to bank risk exposure, transparency of departmental vulnerabilities and resolution of project-related requirements. The position can be remote or based in Tampa, Florida, and reports directly to the Senior Vice President of Operations. The successful candidate possesses: - Detailed knowledge of banking processes and appropriate internal controls as they relate to Fraud Prevention. - Expert knowledge of applicable regulatory requirements. - Good judgment and decision-making skills. - The ability to effectively analyze fraud trends utilizing a variety of software tools. Qualifications - 13+ years of experience in credit card fraud required. - 8+ years of experience managing others, directing workflows, administering performance evaluations, coaching, and counseling employees, and leading a team or a department. - Bachelor’s degree in finance, accounting, management information systems or a related field preferred, or the equivalent in years of industry experience without a degree. - Proficiency in Microsoft Office Suite, with advanced Excel skills (i.e., pivot tables). - Knowledge of core and ancillary banking systems; familiarity with FIS credit card systems a plus. - 5+ years of experience with fraud mitigation systems. - Thorough knowledge and understanding of fraud prevention concepts, practices, and procedures. - Highly organized; excellent follow-through and ability to manage multiple projects and deadlines. - Experience and ability to challenge the status quo and lead as a change agent. - Highly self-motivated, independent thinker and articulate. - Collaborative and solution-oriented. - Fraud technology solution implementations, including new and emerging technology knowledge. - Strong analytical skills, with the ability to recognize and analyze emerging trends. - Articulate and effective communicator both orally and in writing. - Strong interpersonal skills for interfacing with all levels of management. Requirements - Assists the Fraud Prevention Supervisor/Manager/AVP with the management and development of Fraud Prevention staff. - Manage and develop Fraud Prevention Supervisor/Manager. - Management of critical Vendor relationships. - Maintains and applies expert understanding of fraud prevention and investigation techniques to accomplish the objectives of the function and overall business. - Work with management and staff across the organization to ensure understanding and implementation of new fraud risk policies and procedures. - Proactively identifies, analyzes, and interprets trends and patterns in complex data sets, and monitors and validates data integrity. - Develops and presents reports to Executive Management Team or Board of Directors as needed. - Subject matter expert in developing and managing effective and efficient fraud systems, tools, strategies, and rules to combat existing and emerging fraud in the credit card space, while balancing and optimizing revenue and cardholder experience. - Oversees successful implementation of strategies, analytics, reporting, development, and deployment of rules associated with fraud mitigation while ensuring high customer service levels and revenue enhancement. - Produces reports to assist executive management in resource allocation and budgeting. - Identifies and maintains breach of SLA/vendor contractual agreements including resolution of reimbursement obligations. - Recommends and implements appropriate and pragmatic solutions to fraud prevention and recovery efforts. - Develops and maintains effective communications to ensure strong understanding of fraud concerns and prevention efforts throughout the organization. - Provide expert advice to the business in terms of ensuring the fraud risk framework is effectively utilized within the business aligned to industry best-practice. - Proactively develops automated routines to help focus prevention and recovery efforts. - Responsible for vendor relationship, auditing and accountability for errors not limited to chargebacks services, fraud analytics and rule writing, portfolio and new acquisitions onboarding, Mastercard, Visa solutions, etc. - Participate in industry-related committees and forums to ensure awareness of the latest fraud trends, issues, and countermeasure options to assist in evaluating and recommending strategies, rules, operational policies, and guidelines. - Build relationships with business areas, and partner with them to develop and implement applicable qualitative and quantitative risk management tools and processes. - Ensure the business proactively utilizes process risk analysis techniques to identify fraud risks for products, processes & projects. - Perform supervisory functions, including but not limited to, making employment decisions regarding hiring, promoting, demoting, and terminating, conducting performance appraisals, and coaching and developing staff. - Perform other duties as assigned. Benefits - Competitive medical, dental and vision benefits. - 401(k) and Roth 401(k) retirement plans with company match. - Flexible spending accounts (medical and dependent care). - Company-paid parental leave. - Educational assistance. - Company-paid continuing education credits. - Paid employee assistance program. - 12 paid holidays, including (3) Paid Employee Appreciation days each year, (2) Celebrate You Days for your Birthday & Anniversary, and company events. - Multiple time-off options for vacation, volunteering, or caring for yourself or loved ones.

Role Description ICBA Payments is revolutionizing its business model and product set, transitioning from an administrator of referral programs to a Group Service Provider/reseller of all things payments for community banks. As Vice President, Business Development, you’ll be part of a team of self-motivated, high-achieving sales professionals helping community banks grow their card programs, launch new products, improve profitability, and deliver exceptional account-holder experiences. Along the way, you will educate community banks on the importance of modernizing their payments platforms while providing a solutions-oriented approach that helps banks grow their business and connect with the value of the enhanced ICBA Payments services. - Create business development plans for ICBA Payments’ current and prospective clients, based on defined business strategies. - Sell products and services, develop new account relationships, and maintain a network of sales prospects. - Prepare and present proposals to current and prospective clients utilizing ICBA Payments’ resources and tools. - Aid in the development of tools, resources, and presentations to support organizational business development efforts. - Close deals that meet customer expectations and align with ICBA Payments’ ability to deliver, while meeting sales goals and objectives. - Update and present reporting on progress towards sales goals to the executive leadership team. - Collaborate with Product and Marketing on new product and services, and GTM strategies for various segments of current and prospective clients. - Identify product and service gaps based on client feedback and share information with Product and Marketing teams to continually refine the product set. - Support launch efforts for new products and services by providing education, outreach, and demonstrations to existing and prospective clients. - Represent ICBA Payments at various ICBA, industry, and state association events. Engage with ICBA Payments endorsed states as appropriate for sales efforts. - Establish and maintain strong relationships with ICBA leadership bankers. - Maintain contacts in the industry, promoting services and products, exchanging information, and keeping abreast of the issues, trends, and developments of the financial services industry. - Carry out such other duties as may be assigned or requested. Qualifications - Bachelor’s degree or equivalent experience required. - Minimum of 8 years of card, banking, or fintech industry experience, all in business development or related capacity. - Strong working knowledge of the US payments system. - Strong decision making and problem-solving skills. - Demonstrated success in achieving sales goals and exceeding quotas. - Excellent written and communication skills with a focus on relationship building. - Demonstrated ability to establish and maintain strong relationships with all levels of management, other ICBA entities, clients, and the banking community at large. - Must be willing to travel up to 70% of the time. Benefits - ICBA offers competitive compensation and benefits and is conveniently located in the nation’s capital. - The target annual salary range for this role is currently $110,000 to $150,000 based on a regular, full-time schedule. - The amount of compensation offered will be determined by several factors, including but not limited to experience, qualifications, market data and internal equity. Company Description The Independent Community Bankers of America (ICBA)’s guiding mission is to create and promote environments where community banks flourish. We are: - Dedicated advocates providing community bankers, policymakers and the public with authoritative insights and resources to support and strengthen community banking. - Knowledgeable, applying their expertise to offer personalized service that addresses the distinct challenges and opportunities facing community banks. - Community-centered, driving meaningful change that strengthens community banks and the communities they serve. We turn commitment into action and deliver real results. ICBA’s workplace culture is built on our core values: - Caring - We support and prioritize your well-being and professional growth. - Connected - We foster strong relationships that create meaningful impact. - Collaboration - We are team-oriented and results driven where diverse perspectives are valued, and innovative ideas are encouraged to achieve our common goals. Equal Employment Opportunity: ICBA is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. ICBA does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law. Join ICBA and further your career while making a lasting impact! #LI-Remote

Role Description The Director, Billing Operations will lead critical back-office operations related to billing and settlement, processor and Card Network partners. The Director will collaborate with internal and external billing, accounting, finance, processor and Card Network partners to ensure accurate, efficient execution of fee, billing and invoicing processes. - Create and execute weekly, monthly, quarterly and annual controls to ensure accurate billing for banks and ICBA Payments. - Independently identify internal and external system configurations and/or process changes to improve accuracy or reduce fees. - Suggest improvements to exception reporting tied to billing and invoicing processes. - Analyze complex billing issues to determine root causes and suggest necessary changes. - Serve as a Subject Matter Expert (SME) for how banks are billed and receive income or fees. - Provide reporting, invoicing, and tracking in support of cross-processor and pass-through billing. - Work with external partners and internal Accounting and Finance teams to reconcile General Ledger accounts. - Collaborate with Licensing to ensure appropriate allocation of Card Network fees. - Work with Product and other team members on billing and reporting of ICBA Payments fees. - Document and share knowledge around Card Network, processor settlement, billing, and invoicing. - Ensure documentation is in place for end-to-end billing and invoicing processes. - Ensure documentation serves as an SME for program-level financial reporting. - Investigate and resolve exceptions, discrepancies, and billing errors. - Assist in managing the accuracy of data from internal and external sources used in compiling key data outputs. - Perform other duties as assigned. Qualifications - BS/BA degree and a minimum of 5 years of experience in Card Network billing or Processing billing/settlement reconciliation required. - Previous experience supporting card debit and/or credit programs required. - Strong analytical and problem-solving skills. - Excellent attention to detail. - Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) with emphasis on data manipulation in Excel. - Excellent organizational skills. - Strong written and verbal communication skills. - Strong customer service orientation. - Ability to work independently in accordance with general plans, policies, and procedures. Requirements - The target annual salary range for this role is currently $95,000 to $125,000 based on a regular, full-time schedule. - Total compensation includes a comprehensive healthcare benefits package (medical, dental, and vision), 401k plan company match contribution, and an annual performance bonus. Equal Employment Opportunity ICBA is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. ICBA does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law. Company Description The Independent Community Bankers of America® (ICBA) is the nation's voice for community banks. We are committed to creating and promoting an environment where community banks flourish. ICBA Payments is a wholly owned subsidiary of ICBA, alongside TCM Bank, and plays a critical role in enabling community banks to provide competitive payment solutions. Join ICBA Payments and further your career while making a lasting impact!

Role Description The VP of Fraud Prevention is responsible for managing the Bank’s credit card fraud prevention efforts, ensuring the Bank’s fraud prevention program is effective and current. This includes: - Proactively having appropriate tools in place to monitor and detect fraud trends. - Actively developing the staff on the Fraud Team. - Managing the process of setting fraud prevention measures. - Conducting investigations and determining appropriate monitoring parameters to reduce false positives and fraud-related expenses. - Producing policies and procedures for the Fraud Department. - Overseeing the daily workflow and providing departmental direction. - Communicating fraud trends throughout the organization. - Managing critical vendor relationships. - Developing and maintaining effective communications regarding fraud concerns and prevention efforts. Qualifications - 13+ years of experience in credit card fraud required. - 8+ years of experience managing others and directing workflows. - Bachelor’s degree in finance, accounting, management information systems or a related field preferred. - Proficiency in Microsoft Office Suite, with advanced Excel skills (i.e., pivot tables). - Knowledge of core and ancillary banking systems; familiarity with FIS credit card systems a plus. - 5+ years of experience with fraud mitigation systems. - Thorough knowledge and understanding of fraud prevention concepts, practices, and procedures. - Highly organized with excellent follow-through and ability to manage multiple projects and deadlines. - Experience and ability to challenge the status quo and lead as a change agent. - Strong analytical skills, with the ability to recognize and analyze emerging trends. - Articulate and effective communicator both orally and in writing. - Strong interpersonal skills for interfacing with all levels of management. Requirements - Expert knowledge of applicable regulatory requirements. - Good judgment and decision-making skills. - Ability to effectively analyze fraud trends utilizing a variety of software tools. - Proactively develops automated routines to help focus prevention and recovery efforts. - Responsible for vendor relationship, auditing, and accountability for errors. - Participate in industry-related committees and forums. - Build relationships with business areas to develop and implement risk management tools. - Perform supervisory functions including hiring, promoting, demoting, and terminating staff. Benefits - Competitive medical, dental, and vision benefits. - 401(k) and Roth 401(k) retirement plans with company match. - Flexible spending accounts (medical and dependent care). - Company-paid parental leave. - Educational assistance. - Company-paid continuing education credits. - Paid employee assistance program. - 12 paid holidays, including (3) Paid Employee Appreciation days and (2) Celebrate You Days for your Birthday & Anniversary. - Multiple time-off options for vacation, volunteering, or caring for yourself or loved ones.

TCM Bank is in Tampa, FL. This is a remote opportunity. If living outside of the area, travel expectations would be at least 4 times (overnight travel) per year. Qualified candidates located in the states where we do business will be considered: AL, AZ, DC, FL, GA, IA, KY, MA, MD, MI, MO, NE, NC, OH, PA, SC, TX, & VA. SUMMARY: The Senior Underwriter is responsible for underwriting small business, corporate, municipal, and non-profit credit card applications, and credit line increase requests. The role will also support consumer application underwriting as needed. The senior underwriter performs the necessary credit analysis, due diligence, and regulatory review for all credit requests with accuracy in a high-volume production environment. DUTIES & RESPONSIBILITIES: - This position requires in-depth knowledge to read, analyze and interpret personal and corporate financial documents including the balance sheet, income statement, tax returns and cash flow statement. - Underwriter must have the ability to apply mathematical concepts to analyze and interpret final statements of commercial clients providing a more comprehensive picture of the company’s financial stability and their ability to repay debt. - Underwriter must be able to compare a company to the industry standard. - Underwriter must have the ability to effectively present information to the Bank’s Loan Committee and communicate with loan account officers. - Underwriter must demonstrate strong sense of logic and common-sense lending without increasing bank’s credit risk. - The position works closely with Management to establish and maintain an even workflow with constant processing turnaround times to meet service level agreements and goals. - This position provides backup for department leaders as needed. - Emphasis is placed on quality credit, lending practices, policy, and procedures, Federal and State Regulations and Client Relations. - Other duties as assigned. QUALIFICATIONS: - Bachelor’s degree in business, finance, or math and / or 3+ years’ experience in underwriting credit card, small business, consumer lending or related field. - In-depth knowledge of credit, small business underwriting and risk analysis. - Prior use of automated processing and data base platforms. - In-depth knowledge of Federal and State Lending Regulations. - Strong analytical and problem-solving skills. - Strong oral and written communication skills. - Ability to work with minimum supervision. - Excellent organizational and time management skills. - Must be able to work in a high-volume production environment. - Self-motivated team player with high level of initiative, accountability, and adaptability. TCM Bank, N.A. embraces the diversity of its applicants and employees and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by applicable law. The actual compensation offered to the candidate will be finalized at the offer and may be above or below the posted range due to skill level, experience, industry-specific knowledge, education/certifications, etc. The offer rate represents one component of TCM Bank's total compensation package. Employees will also receive several benefits as listed below. Other compensation for this position may include bonus eligibility in the TCM Bank Annual Bonus Plan. Benefits Offered: - Competitive medical, dental and vision benefits - 401(k) and Roth 401(k) retirement plans with company match - Flexible spending accounts (medical and dependent care) - Company-paid parental leave - Educational assistance - Company-paid continuing education credits - Paid employee assistance program - 12 paid holidays, including (3) Paid Employee Appreciation days each year, (2) Celebrate You Days for your Birthday & Anniversary, and company events. (More than your average company!) - Multiple time-off options for vacation, volunteering, or caring for yourself or loved ones. TCM Bank is in Tampa, FL. This is a remote opportunity. If living outside of the area, travel expectations would be at least 4 times (overnight travel) per year. Qualified candidates located in the states where we do business will be considered: AL, AZ, DC, FL, GA, IA, KY, MA, MD, MI, MO, NE, NC, OH, PA, SC, TX, & VA or will be willing to relocate (TCM does not provide relocation). No sponsorships available for this position. Principals Only. No Agencies Please.

The Manager, Regulatory Compliance will be responsible for supporting ICBA Education’s compliance training, products, and other resources. This individual will work closely with the Vice President of Online Training, Product, and Compliance to enrich and expand regulatory compliance-focused resources and education for ICBA member banks. This role involves sound understanding of federal compliance regulations, banking operations, and attention to detail. Monitoring and learning regulatory updates from banking agencies will be necessary. Strong written and verbal articulation of bank compliance requirements will be required. This individual must be creative, detail-oriented, and a motivated individual. This position is remote with preference given to candidates located in Sauk Centre, MN; Atlanta, GA; and the Washington, DC area. Duties & Responsibilities - Maintain and update the Compliance Working Paper product. - Manage the ICBA Compliance Vault updates and maintenance, including partnering with vendors to ensure key access and content to all ICBA members. - Assist the Director, Education Content and Compliance with writing and presenting the Quarterly Compliance Update Webinars. - Provide compliance product demos to interested parties. - Maintain and enhance the online Compliance Center. - Serve as regulatory compliance subject matter expert and fields education-related questions from members and internal ICBA staff as needed. - Research and develop new compliance tools and solutions for ICBA member banks. - Assist in the updating and creation of Online Courses related to regulatory compliance. - Assist in maintaining and updating the Compliance Institute and/or Annual Current Issues Conference materials. - Collaborate with internal staff, training experts, and community bankers on compliance needs and resources. - Serve as a resource for community banker compliance questions as needed. - Demonstrate skill in successful collaboration with community bankers. This may include working with ICBA Government Relations staff to reach out to community bankers for feedback. Qualifications - College degree preferred. Minimum of 10 years’ professional experience, with a minimum of 7 years’ professional experience in regulatory compliance and/or BSA/AML regulations required. - Community banking and/or relevant regulatory agency experience required. A professional designation in regulatory compliance is a plus. - Must have a sound understanding of community banking, banking acumen, and community banker-specific training needs. - Knowledge of compliance policies and developments in consumer finance products and services, including trends and risks is helpful. - Ability to forge productive working relationships with internal staff and education partners. - Strong communication skills are essential. Must be an adept writer, specifically with knowledge of regulatory compliance matters for reports and articles. The ability to dynamically communicate with community bankers in a timely manner is a must. - Superb time management, attention to detail, and organizational skills are critical to executing successful projects on time and within budget. Must be a self-starter to lead new projects and training initiatives. - Strong analytical skills are needed to solve problems that may arise during the development and management of new training solutions. - Excellent research skills are needed to review new industry trends, compliance-related issuances, and industry publications as well as answer compliance related questions. - Must be detail-oriented, organized, and responsive in communication with internal and external parties. - Strong Internet connection is required if working remotely. - Ability to travel as required. Travel may be up to 10%. Travel is generally limited to within the United States. Compensation and Benefits ICBA offers competitive compensation and benefits and is conveniently located in the nation’s capital. The target annual salary range for this role is currently $95,000 to $115,000 based on a regular, full-time schedule. The amount of compensation offered will be determined by several factors, including but not limited to experience, qualifications, market data and internal equity. Equal Employment Opportunity ICBA is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. ICBA does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law. The Independent Community Bankers of America (ICBA)’s guiding mission is to create and promote environments where community banks flourish. We are: • Dedicated advocates providing community bankers, policymakers and the public with authoritative insights and resources to support and strengthen community banking. • Knowledgeable, applying their expertise to offer personalized service that addresses the distinct challenges and opportunities facing community banks. • Community-centered, driving meaningful change that strengthens community banks and the communities they serve. We turn commitment into action and deliver real results. ICBA’s workplace culture is built on our core values: • Caring -We support and prioritize your well-being and professional growth. • Connected - We foster strong relationships that create meaningful impact. • Collaboration – We are team-oriented and results driven where diverse perspectives are valued, and innovative ideas are encouraged to achieve our common goals. Join ICBA and further your career while making a lasting impact! #LI-Remote

The Manager, Regulatory Compliance will be responsible for supporting ICBA Education’s compliance training, products, and other resources. This individual will work closely with the Vice President of Online Training, Product, and Compliance to enrich and expand regulatory compliance-focused resources and education for ICBA member banks. This role involves sound understanding of federal compliance regulations, banking operations, and attention to detail. Monitoring and learning regulatory updates from banking agencies will be necessary. Strong written and verbal articulation of bank compliance requirements will be required. This individual must be creative, detail-oriented, and a motivated individual. This position is remote with preference given to candidates located in Sauk Centre, MN; Atlanta, GA; and the Washington, DC area. Duties & Responsibilities - Maintain and update the Compliance Working Paper product. - Manage the ICBA Compliance Vault updates and maintenance, including partnering with vendors to ensure key access and content to all ICBA members. - Assist the Director, Education Content and Compliance with writing and presenting the Quarterly Compliance Update Webinars. - Provide compliance product demos to interested parties. - Maintain and enhance the online Compliance Center. - Serve as regulatory compliance subject matter expert and fields education-related questions from members and internal ICBA staff as needed. - Research and develop new compliance tools and solutions for ICBA member banks. - Assist in the updating and creation of Online Courses related to regulatory compliance. - Assist in maintaining and updating the Compliance Institute and/or Annual Current Issues Conference materials. - Collaborate with internal staff, training experts, and community bankers on compliance needs and resources. - Serve as a resource for community banker compliance questions as needed. - Demonstrate skill in successful collaboration with community bankers. This may include working with ICBA Government Relations staff to reach out to community bankers for feedback. Qualifications - College degree preferred. Minimum of 10 years’ professional experience, with a minimum of 7 years’ professional experience in regulatory compliance and/or BSA/AML regulations required. - Community banking and/or relevant regulatory agency experience required. A professional designation in regulatory compliance is a plus. - Must have a sound understanding of community banking, banking acumen, and community banker-specific training needs. - Knowledge of compliance policies and developments in consumer finance products and services, including trends and risks is helpful. - Ability to forge productive working relationships with internal staff and education partners. - Strong communication skills are essential. Must be an adept writer, specifically with knowledge of regulatory compliance matters for reports and articles. The ability to dynamically communicate with community bankers in a timely manner is a must. - Superb time management, attention to detail, and organizational skills are critical to executing successful projects on time and within budget. Must be a self-starter to lead new projects and training initiatives. - Strong analytical skills are needed to solve problems that may arise during the development and management of new training solutions. - Excellent research skills are needed to review new industry trends, compliance-related issuances, and industry publications as well as answer compliance related questions. - Must be detail-oriented, organized, and responsive in communication with internal and external parties. - Strong Internet connection is required if working remotely. - Ability to travel as required. Travel may be up to 10%. Travel is generally limited to within the United States. Compensation and Benefits ICBA offers competitive compensation and benefits and is conveniently located in the nation’s capital. The target annual salary range for this role is currently $95,000 to $115,000 based on a regular, full-time schedule. The amount of compensation offered will be determined by several factors, including but not limited to experience, qualifications, market data and internal equity. Equal Employment Opportunity ICBA is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. ICBA does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law. The Independent Community Bankers of America (ICBA)’s guiding mission is to create and promote environments where community banks flourish. We are: • Dedicated advocates providing community bankers, policymakers and the public with authoritative insights and resources to support and strengthen community banking. • Knowledgeable, applying their expertise to offer personalized service that addresses the distinct challenges and opportunities facing community banks. • Community-centered, driving meaningful change that strengthens community banks and the communities they serve. We turn commitment into action and deliver real results. ICBA’s workplace culture is built on our core values: • Caring -We support and prioritize your well-being and professional growth. • Connected - We foster strong relationships that create meaningful impact. • Collaboration – We are team-oriented and results driven where diverse perspectives are valued, and innovative ideas are encouraged to achieve our common goals. Join ICBA and further your career while making a lasting impact! #LI-Remote

The Vice President, Relationship Manager is responsible for developing mutually beneficial membership relationships that help ICBA fulfil its mission. The VP, Relationship Manager, with guidance from the EVP Member Relations, develops membership acquisition strategies and member engagement strategies that efficiently drive bottom line results for the community bank and the association. The VP, Relationship Manager, is also responsible for building and maintaining strong customer relationships with all community banks in the Southeast territory while seeking to improve membership engagement through product and service usage. If you're considering this position, we’re looking for candidates located in the Southeast Region of the United States with preference given to candidates in the Atlanta, GA and Washington, DC areas. Duties & Responsibilities - Prospect, develop and close new member relationships. Articulate the ICBA value proposition to eligible community banks of all sizes. - Suggest appropriate product recommendations to existing members and prospective community member banks. - Communicate regularly to members and non-members regarding educational and networking opportunities provided by ICBA and its subsidiaries. - Build and manage a business development pipeline of prospective members and best customers. - Attend and represent ICBA at state and regional functions in designated territories as directed. - Stay abreast of current trends, ICBA advocacy initiatives/efforts and industry issues. Act on information as appropriate. - Document all member and non-member interaction - phone, email, letters, or in person contact in the ICBA CRM system. - Maximize use of technology to communicate and engage community banks in order to nurture and develop meaningful relationships. - Retain current ICBA members annually during the renewal billing period. Qualifications - Bachelor’s degree required. - 10+ years of business development experience and a proven track record of successful selling and closing deals and maintaining good working relationships is critical. - Working understanding of bank operations, financial statements and overall balance sheet is preferred. - Previous sales and relationship experience within a financial services or similar environment. - Excellent interpersonal and negotiating skills; strong relationship building skills, including the ability to go the extra mile for the customer and the desire to exceed expectations. - IT proficiency: CRM and all computer skills. - Ability to travel about 60-70 percent of the time. Compensation and Benefits ICBA offers competitive compensation and benefits and is conveniently located in the nation’s capital. The target annual salary range for this role is currently $100,000 to $150,000 based on a regular, full-time schedule. The amount of compensation offered will be determined by several factors, including but not limited to experience, qualifications, market data and internal equity. Equal Employment Opportunity ICBA is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. ICBA does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law. The Independent Community Bankers of America (ICBA)’s guiding mission is to create and promote environments where community banks flourish. We are: • Dedicated advocates providing community bankers, policymakers and the public with authoritative insights and resources to support and strengthen community banking. • Knowledgeable, applying their expertise to offer personalized service that addresses the distinct challenges and opportunities facing community banks. • Community-centered, driving meaningful change that strengthens community banks and the communities they serve. We turn commitment into action and deliver real results. ICBA’s workplace culture is built on our core values: • Caring -We support and prioritize your well-being and professional growth. • Connected - We foster strong relationships that create meaningful impact. • Collaboration – We are team-oriented and results driven where diverse perspectives are valued, and innovative ideas are encouraged to achieve our common goals. Join ICBA and further your career while making a lasting impact! #LI-Remote

Role Description The Junior Staff Accountant is responsible for assisting in accounting processes including: - Accounts Payable invoice and expense report processing - CD portfolio-related tasks - Preparing daily and monthly account general ledger reconciliations - Assisting with research requests - Performing other special projects as assigned Is cross-trained and provides backup for other tasks within the Accounting & Finance Department. Duties & Responsibilities - Assists with accounts payable tasks including vendor invoice coding and approvals, corporate card and expense reimbursement reports, payment processing, and vendor inquiries. - Prepares daily/monthly account reconciliations using vendor-sourced reporting. - Assists with CD portfolio management tasks including CD set up, rollovers and redemptions, interest payment validation/issuance, and rate listing site management. - Prepares weekly Agent Portal settlement file. - Assists other departments with inquiries and research requests as assigned. - Prepares additional monthly GL reconciliations as assigned. - Supports other financial activities as assigned. Qualifications - Bachelor’s degree in Accounting or a related field preferred. - Minimum of 1-2 years’ work experience in a financial accounting environment with general ledger experience. - Proficiency in Excel required. - Strong analytical and problem-solving skills. - Excellent attention to detail skills. - Excellent verbal and written communication skills. - Ability to multi-task in a fast-paced and dynamic environment. Benefits - Competitive medical, dental and vision benefits - 401(k) and Roth 401(k) retirement plans with company match - Flexible spending accounts (medical and dependent care) - Company-paid parental leave - Educational assistance - Company-paid continuing education credits - Paid employee assistance program - 12 paid holidays, including (3) Paid Employee Appreciation days each year, (2) Celebrate You Days for your Birthday & Anniversary, and company events. - Multiple time-off options for vacation, volunteering, or caring for yourself or loved ones.