Ibility LLC

Lead program management efforts, ensuring alignment with governance standards, facilitating Agile ceremonies, and translating complex data into decision-ready reports while proactively managing risks and quality strategies for large-scale...

• Develop healthcare-related promotional and educational materials including fact sheets, flyers, toolkits, and campaign content for both internal agency and external audiences. • Draft audience-centered messaging in partnership with clinical and subject matter experts to ensure accuracy, cultural responsiveness, and alignment with plain-language and health literacy guidelines. • Create digital assets including graphics, infographics, and data visualizations for use in program reports, dashboards, presentations, and stakeholder communications. • Design and maintain a production schedule for all communications materials; track deliverable timelines and coordinate internal reviews against the content calendar. • Ensure all materials adhere to federal agency branding standards and Section 508 accessibility requirements; produce final deliverable files in both editable and PDF formats. • Support the development and maintenance of a Strategic Communications and Engagement Plan and Content Calendar across multiple program workstreams. • Coordinate communications across program offices to ensure consistent messaging on objectives, progress, and outcomes. • Assist with preparation of executive briefing packages and monthly leadership progress reports for senior government stakeholders. • Maintain version control over communication artifacts, branding asset libraries, and compliance documentation in accordance with federal information security and data handling requirements. • Handle sensitive program information with discretion and in compliance with applicable federal agency data governance requirements.

• Plan, analyze, and evaluate the effectiveness of operating programs using qualitative and quantitative analytical methods. • Use source data to evaluate program and business process effectiveness, identifying trends, gaps, and opportunities for improvement. • Manipulate and present program data to communicate program status to stakeholders and leadership. • Apply clinical informatics knowledge to assess program operations and recommend improvements aligned with VA healthcare objectives. • Develop and maintain program performance metrics, dashboards, and reporting products. • Support business process improvement initiatives by analyzing current-state workflows and contributing to future-state design. • Prepare and deliver written reports, briefings, and presentations communicating analysis findings and program recommendations. • Coordinate with program team members, subject matter experts, and government clients to gather and validate data. • Assist in the development of standard operating procedures (SOPs) and program documentation. • Participate in working groups, team meetings, and program reviews as assigned.

• Review risk management data to identify discrete risk areas and assess overall program and project risk across cost, schedule, and performance dimensions. • Coordinate with program team members to gather, validate, and analyze risk data and supporting documentation. • Develop and maintain risk registers, risk matrices, and risk tracking tools for program and project-level use. • Identify emerging risk areas and escalate significant risks with recommended mitigation strategies to program leadership. • Create narrative, graphic, and oral status reports communicating risk identification, assessment, and mitigation status to internal and government client audiences. • Support development and implementation of risk mitigation and contingency plans in coordination with program managers and stakeholders. • Conduct qualitative and/or quantitative risk assessments using established risk management frameworks and methodologies. • Monitor and track the status of identified risks and mitigation actions across the program lifecycle. • Contribute to lessons-learned activities and continuous improvement of risk management processes. • Prepare and deliver risk briefings, formal reports, and presentations for government clients and senior program leadership.

• Lead the planning, analysis, and evaluation of operating programs using advanced qualitative and quantitative analytical methods. • Use source data to evaluate program and business process effectiveness, delivering insights that inform leadership decisions. • Effectively manipulate and present complex program data to communicate status, trends, risks, and opportunities to stakeholders and executive leadership. • Apply clinical informatics expertise to assess program operations and develop recommendations for improvement aligned with VA healthcare strategy. • Identify, document, and mitigate program risks, developing risk registers and contingency plans in coordination with program leadership. • Lead or contribute to business process improvement initiatives, including current-state analysis, future-state design, and implementation support. • Demonstrate understanding and application of SAFe Lean-Agile principles and practices to drive value delivery and sustain organizational change. • Support and empower high-performing Agile teams by contributing to PI planning, sprint reviews, retrospectives, and continuous improvement cycles. • Develop and maintain program performance metrics, dashboards, and reporting products for internal and government client audiences. • Mentor mid-level analysts and contribute to quality review of analytical products across the program team.

• Analyze user performance needs and translate findings into actionable, testable IT system requirements documents • Develop comprehensive test scripts to ensure thorough assessment of system performance against each defined requirement • Execute or support execution of performance testing across all development and testing phases (unit, integration, system, UAT, regression) • Evaluate performance reports and testing results, documenting findings in formal test reports with clear traceability to requirements • Trace test results to requirements and present findings in clear oral and written reports to technical and non-technical stakeholders • Identify performance deficiencies, document defect reports, and coordinate with development teams to resolve issues • Develop and maintain requirements traceability matrices (RTMs) to ensure full coverage of system requirements throughout testing lifecycles • Participate in requirements reviews, test readiness reviews, and post-testing retrospectives. • Support development and maintenance of performance measurement frameworks aligned with program KPIs and success criteria • Prepare and deliver status briefings, technical reports, and presentations communicating testing progress and outcomes

• The Informatics Policy Analyst applies process modeling, policy analysis, and organizational evaluation techniques to support healthcare information management decision-making, policy formulation, and program effectiveness. • This role collects and analyzes existing policies, identifies gaps and barriers to standardization, and develops frameworks for program evaluation and implementation. • The analyst supports management in operating more efficiently and effectively through the application of organizational studies, workflow design, and policy research in a federal health IT contracting environment. • Formulate and apply process modeling methods and analytical frameworks to discover emergent effects and interpret complex health informatics policy environments. • Collect, compile, and analyze existing federal, agency, and program-level policies to support the development of business requirements, services, or technology solutions. • Conduct gap analyses of existing policies to identify unaddressed operational needs or barriers to standardization across health IT programs. • Develop workstreams, frameworks, and evaluation tools for program review, policy implementation, and operational improvement initiatives. • Conduct organizational studies and evaluations to assess program effectiveness, identify inefficiencies, and recommend improvements. • Design systems and procedures to streamline operations and improve compliance with applicable policies and standards. • Conduct work simplification and measurement studies to assess performance and operational efficiency. • Prepare comprehensive operations and procedures manuals to assist management in operating more efficiently and effectively. • Develop narrative, graphic, and oral status reports communicating policy analysis findings and program recommendations. • Collaborate with program leadership, subject matter experts, and government clients to develop and refine policy positions and implementation plans.

• Consult on complex ISD studies and projects, providing extensive subject matter expertise, strategic guidance, and mentoring to instructional design teams. • Perform systematic instructional systems design processes for the assessment and development of training solutions designed for formal delivery. • Manage a team of Instructional Designers to develop effective curriculum and training products, promoting a healthy team culture aligned with organizational strategy and goals. • Implement curriculum and training design processes to ensure that new and existing products provide intended user experiences and measurable learning outcomes. • Refine and uphold curriculum and training standards in accordance with established design principles and learning development best practices. • Support field staff in capturing ongoing stakeholder feedback to drive continuous improvement of curriculum and training, ensuring alignment with evolving best practices and program requirements. • Evaluate and select appropriate instructional strategies, delivery modalities (e.g., ILT, eLearning, virtual, blended), and assessment methods. • Develop and review project-level training needs assessments, gap analyses, evaluation frameworks, and curriculum maps. • Serve as a quality reviewer for all ISD deliverables, ensuring alignment with contract requirements, Section 508 accessibility standards, and adult learning theory. • Communicate complex instructional design concepts to diverse stakeholders including program leadership, client representatives, and technical teams.

• Develop a business architecture strategy based on situational awareness of various healthcare business scenarios and organizational motivations. • Apply a structured business architecture approach and methodology for capturing key enterprise views, including strategy, capability, value stream, and organizational perspectives. • Capture tactical and strategic enterprise goals that provide traceability through the organization and map to metrics that enable ongoing governance. • Define strategic, core, and support processes that transcend functional and organizational boundaries. • Identify external entities such as customers, suppliers, and external systems that interact with the business, and describe associated people, resources, and controls. • Capture relationships among roles, capabilities, and business units, including decomposition of business units into subunits and documentation of internal or external management structures. • Develop and maintain business architecture artifacts, including capability models, process flows, business context diagrams, and value-stream maps. • Collaborate with IT architects, program managers, and stakeholders to ensure alignment between business strategy and technology initiatives. • Support enterprise governance activities by providing architecture analysis, recommendations, and documentation in support of decision-making. • Communicate complex architectural concepts clearly to diverse stakeholders across technical and non-technical audiences.

• Conduct requirements elicitation sessions with clinical and operational stakeholders to gather, document, and validate functional and non-functional system requirements. • Perform requirements analysis, including traceability from stakeholder needs through system specifications to acceptance criteria. • Develop detailed requirements documentation, user stories, use cases, and process models for clinical informatics applications. • Conduct information modeling activities including data flow diagrams, entity-relationship models, and conceptual data schemas. • Facilitate and participate in user acceptance testing (UAT), developing test scripts, tracking defects, and documenting test results. • Develop and maintain artifact documentation for systems capturing or standardizing health information, clinical data, or life sciences data. • Serve as liaison between clinical subject matter experts and technical development teams to ensure requirements are accurately interpreted and implemented. • Support continuous improvement of clinical informatics systems by evaluating existing processes and identifying gaps or inefficiencies. • Assist in the development of training materials, standard operating procedures, and user guides for health IT systems. • Participate in project status reviews, stakeholder meetings, and deliverable reviews as required by the program.