Hallmark - Healthcare Workforce Technology

• Understand the complete provider compensation solution • Understand the client requirements, identify the system dependencies to ensure the project critical decisions are taken ahead of time • Document the business, functional, technical requirements and ensure the project’s scope is accurately defined & mapped per discovery sessions • Coordinate with the necessary internal resources to successfully complete the scope of work on time and with Quality • Assist project manager where needed to gather documents, verify/analyze data, conduct discovery sessions, draft scoping document, configuration of the solution based on client scope, and assist with system validation • Work with the implementation team to understand and build compensation models specific to the client needs • Conduct elaborate knowledge transfer sessions to pass on the complete client business requirements with all necessary documents to the technical team • Manage customers with minimum supervision, deal with ambiguity, and maintain tight timelines/priorities in a highly professional manner • Capability to multitask and work in a fast-paced environment • Ability to handle high volume of work including managing multiple projects at the same time • Design the roll out approach including complete testing and training schedules and communicate with the client • Evaluate and implement ways to improve system performance • Assist clients during the transitioning and post Go-live stabilization period • Address production issues in a timely manner • Track project status to identify risks if any and mitigate them early to prevent any unnecessary changes or delay • Perform user acceptance testing of the client platform and evaluate the results to identify any defects and/or variances from functional, operational and performance requirements • Prepare user testing logs for final Go-Live client confirmation

• Improve the Employee SharePoint to be a robust employee resource • Assist in development of People Operations Process Documents • Work alongside lead recruiter to screen candidates • Coordinate employee engagement activities alongside People Partner • Work within the HRIS to create various reports based on employee metrics • Assist with collecting and analyzing employee survey data to ascertain trends • Perform research on new development, onboarding and engagement trends • Present HR concepts and ideas in written and verbal format • Conduct independent research on HR-related topics • Other duties as assigned by management

Lead UI Designer Department: Product Management Employment Type: Full Time Location: Remote Reporting To: Bhaskar Bhide Compensation: $130,000 - $170,000 / year Description At Hallmark Health Care Solutions, what we do and how we do it go hand in hand. We bring a relentless focus to both our products and our people—grounded in curiosity, a bias for action, accountability and ownership, strong judgment, and a willingness to challenge the status quo in pursuit of better outcomes. Hallmark Health Care Solutions is led by passionate experts with an average of 20+ years’ experience in IT, nursing, process engineering, finance, and healthcare. We are committed to strengthening communities by producing technologies, support services, and thought leadership that tangibly improve patient care and community health outcomes. We are seeking a talented and passionate Lead UI Designer to join our innovative team. In this role, you will have the opportunity to shape the user experience of our products from the ground up. As a key member of our development team, you will collaborate closely with product managers, developers, and stakeholders to create intuitive and engaging user interfaces. Your expertise in user research will guide our design decisions, helping us understand and meet the needs of our users effectively. You will conduct usability tests, gather user feedback, and analyze data to inform your design process. This position not only requires a keen eye for detail but also a strong understanding of user-centered design principles. You will be responsible for creating user journeys, personas, and wireframes that exemplify our commitment to quality and user satisfaction. If you are a creative thinker with a passion for enhancing the user experience and are looking for an opportunity to make a meaningful impact in a fast-paced, dynamic environment, we would like to talk with you. What You’ll Do - Conduct user research and usability testing to gather feedback and insights - Create wireframes, prototypes and high-fidelity mockups that align with user needs and business goals - Collaborate with cross-functional teams, including product management and engineering, to ensure design feasibility and implementation - Develop and maintain user personas and journey maps to inform design strategies - Analyze user data and feedback to iterate on existing designs and enhance user satisfaction - Stay updated on industry trends, best practices, and emerging technologies in UX design and research - Present design concepts and findings to stakeholders and incorporate feedback into the design process - Leverage AI effectively for faster turnaround and iterative design methodology What We’re Looking For Required qualifications: - Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD, or similar software - Experience with using AI to build interactive prototypes is a big plus - 10+ years of experience as a UI designer with a portfolio demonstrating your design process and outcomes - Experience researching SaaS products with complex workflows and catering to multiple personas - Breadth of knowledge about UX research, from methods to storytelling and expertise in quantitative and qualitative approaches - Understanding of user-centered design principles and methodologies - Mobile first thinking with interoperable designs between mobile and web - Experience with building interactive UI for Analytics with large multi-dimensional data sets - Healthcare, Workforce management experience is preferred - Ability to work collaboratively in a team environment and handle multiple projects simultaneously - A collaborative team player, experienced with working with cross-functional teams and matrix reporting structure The Perks - Medical, Dental, and Vision Insurance with Employee Premiums Covered by HHCS at 100% and Company Cost Share for any Dependents Enrolled - $3000 Annual Company Contributions to HSAs for all Employees Enrolled in the HSA Eligible Health Plan - Unlimited Paid Time Off - Pre-Tax and Roth 401(K) Retirement Options - On-Site Gym, Free Parking, and Provided Lunches 3 Times per Week in the Dallas Office! Hallmark Health Care Solutions, Inc is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. HHCS reserves the right to amend the job description, duties or qualifications based on company needs. By applying to Hallmark Health Care Solutions, your application and all supplemental information is subject to our Privacy Policy. When clicking “Apply”, you will be redirected to our Applicant Tracking System, Pinpoint.