GrooveTech

• Active Monitoring: Monitor environments using observability tools such as Zabbix, Grafana, Dynatrace, Datadog or New Relic • Alert Management: Identify and respond to alerts promptly, ensuring incidents are routed correctly • Technical Analysis: Perform basic troubleshooting on Windows and Linux servers (remote access, logs, services, performance) • IT Governance: Record, categorize and track technical tickets in ITSM tools (e.g., Jira, GLPI, ServiceNow) • Incident Management Support: Assist the team with crisis management by joining incident bridges, conducting follow-ups and providing status updates • Continuous Improvement: Update technical documentation and contribute to improvements in operational procedures.

• Sustentar e desenvolver aplicações escaláveis e de alta performance de ponta a ponta (Full-Stack). • Construir e consumir APIs RESTful robustas e arquitetar integrações eficientes entre sistemas complexos. • Garantir a qualidade, segurança e performance do código, aplicando boas práticas de arquitetura e testes. • Atuar ativamente no escoamento e conclusão do backlog técnico em ritos ágeis junto à coordenação. • Modelar e documentar processos, fluxos e arquiteturas técnicas do ecossistema

• Develop, maintain, and evolve web interfaces, websites, and institutional portals, ensuring high performance and an excellent user experience; • Build scalable, maintainable solutions following front-end best practices; • Work from the technical backlog defined by leadership, ensuring quality, organization, and efficiency in deliveries; • Actively participate in squad agile ceremonies and dynamics, contributing to continuous improvements in the product and the process; • Collaborate with multidisciplinary teams, ensuring technical alignment and continuous evolution of the platform.

• Provide support and ensure the reliability of datacenter environments • Perform advanced troubleshooting on critical infrastructure • Monitor and ensure the availability of environments • Work with physical servers and administer operating systems • Support high-severity incidents and conduct root cause analysis • Collaborate with Infrastructure, Network, and Security teams • Identify improvements in performance, stability, and observability • Support technical documentation and operational procedures.

• Monitorar ambientes utilizando ferramentas de observabilidade como Zabbix, Grafana, Dynatrace, Datadog ou New Relic. • Identificar e responder a alertas de forma ágil, garantindo o correto direcionamento dos incidentes. • Realizar troubleshooting básico em servidores Windows e Linux (acesso remoto, logs, serviços, performance). • Registrar, categorizar e acompanhar chamados técnicos em ferramentas ITSM (ex: Jira, GLPI, ServiceNow). • Apoiar o time em gestão de crise: participação em pontes de incidente, follow-ups e status updates. • Atualizar documentação técnica e contribuir com melhorias nos procedimentos operacionais.

• Act as the technical observability lead for high-criticality environments. • Manage and evolve solutions such as Datadog, Zabbix, and Grafana. • Implement and optimize APM practices, UX monitoring, traces, metrics, and logs. • Use Azure Monitor and Azure Logs for troubleshooting and event correlation. • Design and implement alert integrations via PagerDuty. • Create and maintain playbooks and runbooks for incident response. • Support root cause analysis and define preventive actions together with infrastructure and application teams.

• Create and execute manual and automated test cases, ensuring full coverage (Backend and Frontend). • Apply the Test Pyramid and Shift-Left Testing practices to identify defects early. • Document and track bugs in Jira, validate fixes in retests and ensure quality in production. • Implement and maintain automation scripts within modern frameworks, using BDD to align technical and business scenarios. • Perform SQL queries for data validation and analyze logs for troubleshooting. • Participate in the QA Chapter, supporting the Tech Lead and proposing continuous improvements to processes.

• Desenvolver e evoluir aplicações backend em Java • Criar e manter APIs REST • Implementar regras de negócio e integrações entre sistemas • Trabalhar com bancos de dados relacionais e otimização de consultas SQL • Participar de code reviews e boas práticas de versionamento com Git • Atuar na correção de bugs e manutenção de sistemas legados • Colaborar com times multidisciplinares em ambiente ágil • Apoiar a evolução da arquitetura backend e qualidade do software • Desenvolver e manter testes automatizados • Contribuir para a estabilidade, segurança e escalabilidade das aplicações

• Design vision and strategy • Leadership through influence • Ecosystem design • Strategic facilitation • Mentorship and design culture • Strategic discovery

• Software development using Golang technologies • Team collaboration to deliver end-to-end solutions • Participation in consultative projects