Great Expressions Dental Centers

Title: Part Time Patient Coordinator Location: Gainesville United States Job Description: As a Part Time Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing patient records, and handling general administrative tasks. You will play a vital role in ensuring the smooth operation of the dental practice and maintaining a positive patient experience. Part Time Schedule: Monday & Wednesday 10AM- 2PM Responsibilities: - Provide a warm and friendly welcome to patients as they arrive at the dental practice. - Ensure a comfortable and inviting waiting area for patients. - Maintain a professional and courteous demeanor when interacting with patients. - Schedule appointments for patients, considering their preferences and the availability of dental staff. - Confirm and remind patients about upcoming appointments via phone or other communication channels. - Coordinate with dental staff to manage the appointment calendar efficiently. - Collect and update patient information accurately, including personal details and medical history. - Create and maintain patient records in the dental practice management system. - Ensure patient records are kept confidential and comply with privacy regulations. - Verify and update patient insurance information. - Calculate and collect co-pays, deductibles, and other payments from patients. - Process insurance claims and coordinate with insurance providers for billing inquiries or issues. - Respond to patient inquiries via phone, email, or in person, providing information about dental services, appointment availability, and general practice policies. - Provide clear instructions to patients regarding pre-appointment preparations, forms, and paperwork. - Maintain the cleanliness and organization of the reception area.Coordinate with dental staff to ensure a smooth patient flow and optimize scheduling efficiency. - Communicate effectively with dental hygienists, assistants, and dentists regarding patient arrivals, emergencies, or changes in scheduling. Requirements: - 1-3 years of proven experience as a receptionist or in a customer service role in a dental setting. - High school diploma or equivalent; additional education or certification in healthcare administration or related field is a plus. - Excellent interpersonal and communication skills to interact with patients, colleagues, and third-party stakeholders. - Proficient in using dental practice management software and general office applications (e.g., MS Office, email, appointment scheduling systems). - Strong organizational and multitasking abilities to handle multiple priorities in a fast-paced environment. - Attention to detail and accuracy in maintaining patient records and managing financial transactions. - Knowledge of dental terminology, procedures, and insurance processes is desirable. GEDC is committed to diversity and inclusion and is proud to be an equal opportunity employer. All qualified applicants are welcomed and encouraged to apply.

Title: Compliance & Audit Specialist Location: Telegraph Rd, Southfield, MI 48034, USA United States Work Type: Hybrid Job ID: 6840 Job Description: What you'll do… This position will be responsible for conducting routine office compliance reviews and effectively communicating compliance findings with the team. The Compliance & Audit Specialist will assist in reviewing, researching, and updating GEDC's Compliance Program and review, analyze and follow up with offices regarding monthly MESA lab spore testing compliance. This role will also collaborate with the Compliance Officer on compliance training topics and communicate those topics to GEDC employees. This position requires a strong focus on compliance auditing, working closely with regional leadership and office teams to review compliance criteria, identify deficiencies, and ensure corrective actions are completed in a timely manner. The role will also maintain vendor relationships related to compliance programs and leverage a variety of software platforms to track, monitor, and report on compliance activities. This position is located at our corporate office in Southfield, MI and has a hybrid schedule of Monday, Tuesday and Thursday in office and Wednesday/Friday remote. What you'll bring to the team… Assist in continually reviewing, researching, and updating Great Expressions Dental Center's Compliance Program based on local, state, and federal governing agencies. Conduct routine PACT tours and office compliance reviews, ensuring adherence to local, state, and federal regulations, including infection control standards, waste management protocols, required postings, and other regulatory requirements. Effectively communicate office compliance review findings to the office team, Clinical Partner, Chief Clinical Officer, Chief Operations Officer, Vice President of Operations, and Area Operations Manager. Provide a clear understanding of compliance deficiencies and provide detailed instructions to correct non-compliant areas in a timely fashion. Effectively follow up with offices on non-compliant items to ensure all areas are brought into compliance and corrective actions are completed. Review, analyze, and follow up with offices regarding monthly MESA Lab spore testing compliance percentages, ensuring weekly spore testing is conducted and compliance percentages reflect 90% or higher. Monitor and support compliance initiatives related to dental unit water line monitoring, infection control oversight, and other clinical compliance protocols. Assist in tracking and monitoring compliance requirements including expiring credentials (e.g., sedation permits), prescription standards, and sedation usage exceptions. Support regulatory reporting requirements including Solmetex amalgam separator reporting and waste compliance documentation. Assist leadership during insurance company onsite reviews or external audits, helping gather documentation, communicate findings, and support compliance responses. Maintain strong working relationships with compliance vendors and partners while utilizing multiple software systems and reporting tools to track compliance metrics and generate reports. Provide training on compliance topics to office teams and all levels of management, effectively answering questions and providing ongoing support. Successfully affiliate new offices with regard to Great Expression's Compliance Program, ensuring all compliance items are implemented and training is completed. Medical or dental coding experience preferred. Other tasks as requested by the direct Manager. What we require you have… Proven track record of developing highly productive working relationships. Strong computer skills including Microsoft Office and various compliance tracking and reporting systems. Superior customer service skills and a successful record of relationship management. Strong presentation skills to speak and teach groups of peers. Excellent written and interpersonal communication and relationship development skills. Ability to work independently and professionally in a fast-paced environment. Ability to learn quickly and adapt rapidly to change. Ability to handle highly sensitive and confidential information in a manner that inspires confidence and trust. Successful record of managing multiple tasks requiring a high level of detail orientation, organization, time management, and follow-up. Ability to travel up to 10-15% as needed. Education & Experience… 2-3 years of experience in a professional office environment. Dental clinical or dental compliance experience preferred. Experience supporting audit processes, compliance monitoring, or regulatory programs is strongly preferred. About GEDC… Since 1982, Great Expressions has been at the forefront of dental innovation, setting the standard for exceptional care and unforgettable patient experiences. Now, we're entering a new era of transformation, and we want you to be a part of it. Our recently appointed leadership team brings over a century of collective dental expertise and is backed by dynamic investment support to pave the way for groundbreaking changes. We're channeling our resources and energy into revolutionizing our technology platform, expanding service offerings, and creating a personalized patient experience that goes beyond the expected. At Great Expressions, we're not just transforming dentistry; we're investing in the growth and development of our team. Join us and be a part of a career that blends innovation and professionalism, where your contribution shapes the future of dental excellence.

Title: Marketing Specialist Location: Southfield United States Job Description: What you'll do… Great Expressions Dental Centers is seeking a motivated, detail-oriented, and digitally savvy Marketing Specialist to join our growing marketing team. This role is ideal for a marketing professional who enjoys balancing digital marketing execution, project management, local office support, and marketing operations within a fast-paced, multi-location organization. The Marketing Specialist will support the execution of marketing initiatives across GEDC's network of dental offices, helping drive patient engagement, brand consistency, and local marketing success. This role will work closely with practice managers, operations teams, vendors, agency partners, and internal stakeholders to support both strategic initiatives and day-to-day marketing needs. This position is designed as an intermediate-level role that bridges hands-on coordination responsibilities with more advanced digital marketing, campaign management, and operational support functions. This position is located at our corporate office in Southfield, MI and has a hybrid schedule of Monday, Tuesday and Thursday in office and Wednesday/Friday remote. What you'll bring to the team… Digital Marketing & Campaign Support Assist in the execution of digital marketing initiatives across email, SMS, social media, SEO, paid search, and local marketing channels Support deployment and tracking of marketing campaigns through platforms such as HubSpot and other marketing tools Help monitor campaign performance and identify opportunities for optimization and growth Assist with reputation management efforts, local SEO initiatives, and patient engagement strategies Local Marketing & Office Support Support development and execution of local marketing initiatives tailored to individual office and regional needs Collaborate with practice managers and regional leadership to understand marketing goals and provide marketing support Coordinate marketing requests and materials for offices across the GEDC footprint Periodically visit office locations to better understand operational and patient experience needs Marketing Operations & Project Management Manage multiple marketing projects simultaneously while maintaining strong attention to detail and deadlines Coordinate project timelines, deliverables, vendor communication, and campaign execution Assist with inventory management, print collateral coordination, and operational marketing needs Maintain marketing calendars, campaign tracking, databases, and workflow organization Content Creation & Brand Management Create content for marketing materials including flyers, brochures, email templates, and internal communications Work with creative vendors to guide design execution for all marketing materials Ensure all marketing materials align with GEDC brand standards and regulatory guidelines Assist with basic website updates and digital content management Collaboration & Communication Work cross-functionally with operations teams, vendors, agency partners, and internal stakeholders to support marketing initiatives Effectively communicate project updates, campaign performance, and marketing initiatives to leadership and office teams Stay informed on industry trends, digital marketing best practices, and emerging marketing technologies What we require you have… Bachelor's degree in Marketing, Communications, Business, or related field 3-5 years of marketing experience with exposure to digital marketing, campaign execution, and project management Experience supporting multiple locations, franchises, or healthcare organizations preferred Hands-on experience with digital marketing channels including email/SMS marketing, social media, local SEO, and paid advertising Experience using marketing platforms such as HubSpot, WordPress, Birdeye, or similar systems Proficiency with Microsoft Office Strong project management and organizational skills with the ability to manage multiple priorities simultaneously Excellent written, verbal, and interpersonal communication skills Strong attention to detail and ability to work independently in a fast-paced environment Self-starter with strong initiative, problem-solving skills, and adaptability Preferred Qualifications… Experience in healthcare, dental, DSO, or multi-location organizations Familiarity with patient acquisition and retention marketing strategies Experience coordinating with external vendors or agency partners Knowledge of reputation management platforms and multi-location marketing operations About GEDC… Since 1982, Great Expressions has been at the forefront of dental innovation, setting the standard for exceptional care and unforgettable patient experiences. Now, we're entering a new era of transformation, and we want you to be a part of it. Our recently appointed leadership team brings over a century of collective dental expertise and is backed by dynamic investment support to pave the way for groundbreaking changes. We're channeling our resources and energy into revolutionizing our technology platform, expanding service offerings, and creating a personalized patient experience that goes beyond the expected. At Great Expressions, we're not just transforming dentistry; we're investing in the growth and development of our team. Join us and be a part of a career that blends innovation and professionalism, where your contribution shapes the future of dental excellence. #IND7

Title: Claims Resolution Representative Location: Southfield United States Job Description: What you'll do… The Claims Resolution Representatives primary role is to resolve high volumes of aging insurance claims with payers and providers by calling insurance companies or by utilizing their websites when available. This person should be detail oriented and can communicate effectively with insurance companies. While it is important to work well with their team it is equally important that they are self-motivated. This position is located at our corporate office in Southfield, MI and has a hybrid schedule of Monday, Tuesday, Thursday in office and Wednesday/Friday remote. What you'll bring to the team… Ability and self-confidence to communicate effectively, and tactfully, to both large insurance company representatives and individual clients Resolving high volumes of aging insurance claims Other tasks as requested by direct Manager What we require you have… High school diploma or GED Bachelor's degree preferred Experience in insurance claims is a plus Analytical and problem solving skills with a passion for detail & accuracy Reliability and flexibility with time committed to the position Excellent organizational and time management skills 3+ years Dental Front Desk or Medical or Dental Claims Processing experience Prior experience with insurance or accounts receivable (denied claims) High volume, fast-paced office experience a plus Proficiency in Microsoft Outlook and Excel About GEDC… Since 1982, Great Expressions has been at the forefront of dental innovation, setting the standard for exceptional care and unforgettable patient experiences. Now, we're entering a new era of transformation, and we want you to be a part of it. Our recently appointed leadership team brings over a century of collective dental expertise and is backed by dynamic investment support to pave the way for groundbreaking changes. We're channeling our resources and energy into revolutionizing our technology platform, expanding service offerings, and creating a personalized patient experience that goes beyond the expected. At Great Expressions, we're not just transforming dentistry; we're investing in the growth and development of our team. Join us and be a part of a career that blends innovation and professionalism, where your contribution shapes the future of dental excellence. #IND7

Orthodontics Patient Coordinator Location: Sterling Heights, MI, USA On-site Part Time Job Description: As a Part Time Orthodontics Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing patient records, and handling general administrative tasks. You will play a vital role in ensuring the smooth operation of the dental practice and maintaining a positive patient experience. Part Time Schedule : Royates weekly Monday & Wednesday. The next week it is Tuesday and Thursday. 7:15am-5pm Responsibilities: - Provide a warm and friendly welcome to patients as they arrive at the dental practice. - Ensure a comfortable and inviting waiting area for patients. - Maintain a professional and courteous demeanor when interacting with patients. - Schedule appointments for patients, considering their preferences and the availability of dental staff. - Confirm and remind patients about upcoming appointments via phone or other communication channels. - Coordinate with dental staff to manage the appointment calendar efficiently. - Collect and update patient information accurately, including personal details and medical history. - Create and maintain patient records in the dental practice management system. - Ensure patient records are kept confidential and comply with privacy regulations. - Verify and update patient insurance information. - Calculate and collect co-pays, deductibles, and other payments from patients. - Process insurance claims and coordinate with insurance providers for billing inquiries or issues. - Respond to patient inquiries via phone, email, or in person, providing information about dental services, appointment availability, and general practice policies. - Provide clear instructions to patients regarding pre-appointment preparations, forms, and paperwork. - Maintain the cleanliness and organization of the reception area.Coordinate with dental staff to ensure a smooth patient flow and optimize scheduling efficiency. - Communicate effectively with dental hygienists, assistants, and dentists regarding patient arrivals, emergencies, or changes in scheduling. Requirements: - 1-3 years of Proven experience as a receptionist or in a customer service role, preferably in a dental or healthcare setting. - High school diploma or equivalent; additional education or certification in healthcare administration or related field is a plus. - Proficient in using dental practice management software and general office applications (e.g., MS Office, email, appointment scheduling systems). - Strong organizational and multitasking abilities to handle multiple priorities in a fast-paced environment. - Attention to detail and accuracy in maintaining patient records and managing financial transactions. - Knowledge of dental terminology, procedures, and insurance processes is desirable. #IND6 GEDC is committed to diversity and inclusion and is proud to be an equal opportunity employer. All qualified applicants are welcomed and encouraged to apply.

Title: Hygiene Assistant - Part Time Location: Toledo, OH, United States Part Time Job Description: We are seeking a dedicated and motivated Dental Hygiene Assistant to join our dental practice. As a Dental Hygiene Assistant, you will work closely with the dental hygienist to provide exceptional patient care and ensure a smooth and efficient dental hygiene process. Your responsibilities will include preparing treatment rooms, assisting with dental procedures, maintaining sterilization protocols, and educating patients on oral hygiene practices. This is a part-time position, working Monday through Wednesday from 8:00 AM to 5:00 PM. Responsibilities: Prepare treatment rooms for dental procedures, ensuring cleanliness and organization Assist the dental hygienist during oral exams, teeth cleanings, and other dental procedure Take and develop dental x-rays as directed by the dental hygienist or dentist Maintain and sterilize dental instruments, equipment, and treatment areas Educate patients on proper oral hygiene techniques and provide post-treatment instructions Manage patient records and update dental charts accurately Schedule and confirm patient appointments, while ensuring a seamless patient experience Perform basic administrative tasks, such as answering phones and managing patient paperwork Requirements: High school diploma or equivalent; additional certification as a Dental Assistant is a plus X-ray certification may be required based on state requirements Proven experience as a Dental Hygiene Assistant or Dental Assistant is preferred Knowledge of dental instruments and procedures Excellent organizational and multitasking skills Strong interpersonal and communication abilities Ability to work well within a team and collaborate effectively with dental professionals Exceptional attention to detail and commitment to maintaining a sterile environment If you are passionate about dental care and have a strong desire to contribute to a patient's oral health journey, we invite you to apply for this Dental Hygiene Assistant position. Join our team and help us create beautiful smiles and provide exceptional dental care. To apply, please submit your resume and a cover letter detailing your relevant experience and why you are interested in this role. #IND5 Job Details Job Family Hygiene Assistant Job Function Clinical Services - Clinical Assistants Pay Type Hourly Travel Required No Hiring Min Rate 18 USD Hiring Max Rate 20 USD

Title: Director of Talent Acquisition Location: New Tampa, Tampa, FL, USA• 29777 Telegraph Rd, Southfield, MI 48034, USA Job Description: What you’ll do… The Director of Recruitment, in coordination with the Senior Vice President of Provider Relations and SVP of HR Operations, provides support and expertise in the execution of the strategy of the overall Recruitment function. This role shares responsibility for driving a cohesive and high-performing recruitment function aligned with the company’s growth objectives. The Director is responsible for supporting and executing the strategic direction of system-wide recruitment initiatives, ensuring the organization attracts and retains top talent to support continued expansion. This position directly oversees non-clinical recruiting team members while partnering closely with clinical recruiting resources to advance talent acquisition strategies and achieve measurable results. This position is located at our corporate office in Southfield, MI and has a hybrid schedule of Monday, Tuesday and Thursday in office and Wednesday/Friday remote. However, candidates may reside in Florida and be located within approximately 30 miles of a GEDC practice. Duties and Responsibilities… - Assist and advise senior leadership and HR leaders on all significant staffing, sourcing, and recruiting initiatives (end to end recruiting). - Through analysis, provides status on recruiting objectives, workflow targets and recommended plans to meet or exceed outcomes. - Oversee external advertising, job posting budget, applicant tracking system, employee referral programs, and any selection programs (conferences, hosted events etc.) - Develop and monitor annual Recruiting spending and budget - Manages and leads the non-clinical Recruiting Team - Select, appoint, and manage third party vendors; develop vendor performance metrics and ensure adequate vendor performance while limiting company expenses - Manages H1B and immigration and any professional services - Influence organizational excellence through championing and implementing effective sourcing and selection processes - Serves as an internal consultant and connector for leadership and fosters the Company’s internal referral program. - Serves as a visible and vocal advocate for the company’s culture and mission, representing the organization with consistency and credibility both internally and externally. - 10%-15% travel may be required What we require you have… - Intermediate to advanced knowledge of Microsoft Office Suite; Word, Outlook, PowerPoint, Visio and reporting capabilities - Applicant Tracking Software experience - Data analysis skills / Database management skills - Workflow design skills - Ability to build strong relationships throughout the organization - Demonstrate strong written and oral communication skills - Exhibit project management and organizational skills - Make recommendations and influence decision makers - Possesses excellent business acumen - Ability to function in a fast paced environment, under short time constraints, and within established deadlines - Maintain vendor contracts and relationships. - Strong negotiation skills - Working knowledge of employment law, government regulations, professional standards and practices related to EEO/AAP; legalities and ethics of recruiting - Work experience in developing and managing relationships with recruitment agencies Education & Experience… - Bachelor’s degree in Human Resources, Employee Relations or other educational equivalency - 7-10 years’ experience in leadership and - Multi-site facility experience or knowledge of management of a network of facilities in a retail like environment a major plus but not required - Healthcare or dental industry a plus but not required - 5-7 years supervisory experience of leading teams - 5-7 years’ experience overall responsibility for project planning & budgeting - Active participation in professional organizations a plus About GEDC… Since 1982, Great Expressions has been at the forefront of dental innovation, setting the standard for exceptional care and unforgettable patient experiences. Now, we're entering a new era of transformation, and we want you to be a part of it. Our recently appointed leadership team brings over a century of collective dental expertise and is backed by dynamic investment support to pave the way for groundbreaking changes. We're channeling our resources and energy into revolutionizing our technology platform, expanding service offerings, and creating a personalized patient experience that goes beyond the expected. At Great Expressions, we're not just transforming dentistry; we're investing in the growth and development of our team. Join us and be a part of a career that blends innovation and professionalism, where your contribution shapes the future of dental excellence. GEDC is committed to diversity and inclusion and is proud to be an equal opportunity employer. All qualified applicants are welcomed and encouraged to apply. Job Details Job Family Talent Management Job Function Human Resources Pay Type Salary

Title: Cash Posting Supervisor Location: Southfield, MI, United States Job Description: What you’ll do… This position will be responsible for supervising the day to day operations of the Claims Processing Team. This position is responsible for accuracy of claims payment posting according to company policies in accordance within the established reporting cycles. The role will be responsible for maintaining Team moral, accountability & productivity. This position is located at our corporate office in Southfield, MI and has a hybrid schedule of Monday, Tuesday and Thursday in office and Wednesday/Friday remote. What you’ll bring to the team… - Motivate the Team to meet required goals & encourage personal growth within the Team and GEDC - Ensure accurate processing of all claims payments in a timely manner - Manage overtime within allotted budget - Supervision of cash posting staff, training, performance evaluation, and workload prioritization - Investigating discrepancies, handling unapplied payments, and resolving payment issues with payers or internal teams - Work with billing, claims resolution, and IT to resolve issues and ensure seamless cash flow processes - Other claims processing or administrative tasks as requested by direct Manager Knowledge, skills & abilities... - High level of detail orientation and organizational skills - Basic math and analytical abilities - Intermediate computer skills including Microsoft Excel and PowerPoint - Strong 10 key skills with data entry accuracy track record - Excellent written and interpersonal communication skills - Ability to work independently and professionally - Ability to manage multiple priorities and deadlines in a high-volume environment with tight timelines - Ability to maintain confidentiality of Team Member information - Ability to analyze workflows, identify bottlenecks, and implement improvements for efficiency and accuracy - Familiarity with Explanation of Benefits (EOBs), Electronic Remittance Advice (ERAs), and denials preferred Education & Experience... - High School Diploma or GED equivalent - Medical/Dental Claims Processing experience required - 2-3 supervisory experience - 5-7 years’ experience in claims processing preferred but not required About GEDC… Since 1982, Great Expressions has been at the forefront of dental innovation, setting the standard for exceptional care and unforgettable patient experiences. Now, we're entering a new era of transformation, and we want you to be a part of it. Our recently appointed leadership team brings over a century of collective dental expertise and is backed by dynamic investment support to pave the way for groundbreaking changes. We're channeling our resources and energy into revolutionizing our technology platform, expanding service offerings, and creating a personalized patient experience that goes beyond the expected. At Great Expressions, we're not just transforming dentistry; we're investing in the growth and development of our team. Join us and be a part of a career that blends innovation and professionalism, where your contribution shapes the future of dental excellence. #IND7 GEDC is committed to diversity and inclusion and is proud to be an equal opportunity employer. All qualified applicants are welcomed and encouraged to apply. Job Details Job Family Claims Processing Job Function Revenue Cycle Pay Type Salary

Claims Resolution Representative Location: Southfield United States Job Description: What you'll do… The Claims Resolution Representatives primary role is to resolve high volumes of aging insurance claims with payers and providers by calling insurance companies or by utilizing their websites when available. This person should be detail oriented and can communicate effectively with insurance companies. While it is important to work well with their team it is equally important that they are self-motivated. This position is located at our corporate office in Southfield, MI and has a hybrid schedule of Monday, Tuesday, Thursday in office and Wednesday/Friday remote. What you'll bring to the team… Ability and self-confidence to communicate effectively, and tactfully, to both large insurance company representatives and individual clients Resolving high volumes of aging insurance claims Other tasks as requested by direct Manager What we require you have… High school diploma or GED Bachelor's degree preferred Experience in insurance claims is a plus Analytical and problem solving skills with a passion for detail & accuracy Reliability and flexibility with time committed to the position Excellent organizational and time management skills 3+ years Dental Front Desk or Medical or Dental Claims Processing experience Prior experience with insurance or accounts receivable (denied claims) High volume, fast-paced office experience a plus Proficiency in Microsoft Outlook and Excel

Title: Compliance & Audit Specialist Location: Southfield United States Job Description: What you'll do… This position will be responsible for conducting routine office compliance reviews and effectively communicating compliance findings with the team. The Compliance & Audit Specialist will assist in reviewing, researching, and updating GEDC's Compliance Program and review, analyze and follow up with offices regarding monthly MESA lab spore testing compliance. This role will also collaborate with the Compliance Officer on compliance training topics and communicate those topics to GEDC employees. This position requires a strong focus on compliance auditing, working closely with regional leadership and office teams to review compliance criteria, identify deficiencies, and ensure corrective actions are completed in a timely manner. The role will also maintain vendor relationships related to compliance programs and leverage a variety of software platforms to track, monitor, and report on compliance activities. This position is located at our corporate office in Southfield, MI and has a hybrid schedule of Monday, Tuesday and Thursday in office and Wednesday/Friday remote. What you'll bring to the team… Assist in continually reviewing, researching, and updating Great Expressions Dental Center's Compliance Program based on local, state, and federal governing agencies. Conduct routine PACT tours and office compliance reviews, ensuring adherence to local, state, and federal regulations, including infection control standards, waste management protocols, required postings, and other regulatory requirements. Effectively communicate office compliance review findings to the office team, Clinical Partner, Chief Clinical Officer, Chief Operations Officer, Vice President of Operations, and Area Operations Manager. Provide a clear understanding of compliance deficiencies and provide detailed instructions to correct non-compliant areas in a timely fashion. Effectively follow up with offices on non-compliant items to ensure all areas are brought into compliance and corrective actions are completed. Review, analyze, and follow up with offices regarding monthly MESA Lab spore testing compliance percentages, ensuring weekly spore testing is conducted and compliance percentages reflect 90% or higher. Monitor and support compliance initiatives related to dental unit water line monitoring, infection control oversight, and other clinical compliance protocols. Assist in tracking and monitoring compliance requirements including expiring credentials (e.g., sedation permits), prescription standards, and sedation usage exceptions. Support regulatory reporting requirements including Solmetex amalgam separator reporting and waste compliance documentation. Assist leadership during insurance company onsite reviews or external audits, helping gather documentation, communicate findings, and support compliance responses. Maintain strong working relationships with compliance vendors and partners while utilizing multiple software systems and reporting tools to track compliance metrics and generate reports. Provide training on compliance topics to office teams and all levels of management, effectively answering questions and providing ongoing support. Successfully affiliate new offices with regard to Great Expression's Compliance Program, ensuring all compliance items are implemented and training is completed. Other tasks as requested by the direct Manager. What we require you have… Proven track record of developing highly productive working relationships. Strong computer skills including Microsoft Office and various compliance tracking and reporting systems. Superior customer service skills and a successful record of relationship management. Strong presentation skills to speak and teach groups of peers. Excellent written and interpersonal communication and relationship development skills. Ability to work independently and professionally in a fast-paced environment. Ability to learn quickly and adapt rapidly to change. Ability to handle highly sensitive and confidential information in a manner that inspires confidence and trust. Successful record of managing multiple tasks requiring a high level of detail orientation, organization, time management, and follow-up. Ability to travel up to 10-15% as needed. Education & Experience… 2-3 years of experience in a professional office environment. Dental clinical or dental compliance experience preferred. Experience supporting audit processes, compliance monitoring, or regulatory programs is strongly preferred. About GEDC… Since 1982, Great Expressions has been at the forefront of dental innovation, setting the standard for exceptional care and unforgettable patient experiences. Now, we're entering a new era of transformation, and we want you to be a part of it. Our recently appointed leadership team brings over a century of collective dental expertise and is backed by dynamic investment support to pave the way for groundbreaking changes. We're channeling our resources and energy into revolutionizing our technology platform, expanding service offerings, and creating a personalized patient experience that goes beyond the expected. At Great Expressions, we're not just transforming dentistry; we're investing in the growth and development of our team. Join us and be a part of a career that blends innovation and professionalism, where your contribution shapes the future of dental excellence. #IND7