Genesis Consulting Partners, LLC

Role Description Genesis Consulting is seeking a Medicaid Technical Requirements Analyst to support a large state Health and Human Services (HHS) agency responsible for administering public assistance programs, including healthcare coverage, nutrition assistance, and economic support services for millions of residents. This role will bridge policy, operations, and technology teams to define detailed notice requirements, system dependencies, trigger logic, data elements, integration points, and implementation specifications required to modernize eligibility and benefits notices. The analyst will play a critical role in translating business, policy, and operational requirements into build-ready technical requirements and design specifications for system integrators and development teams. - Analyze current-state notice generation processes, system triggers, eligibility actions, reason codes, data mappings, and delivery workflows. - Document notice-related business rules, system dependencies, integration requirements, data sources, and technical constraints. - Develop detailed notice-level requirements and design specifications, including trigger logic, dynamic content, variable fields, acceptance criteria, and traceability requirements. - Support validation and classification of notice inventories across Medicaid and public assistance programs. - Work closely with eligibility system teams, architects, developers, data analysts, and business stakeholders to identify technical dependencies and implementation considerations. - Define data elements, source systems, merge logic, reason code mappings, delivery rules, and notice generation requirements. - Develop requirements traceability matrices and implementation-ready documentation. - Support testing preparation, acceptance criteria development, and implementation planning activities. - Participate in requirements workshops, design reviews, stakeholder meetings, and governance forums. Qualifications - 5+ years of experience as a Business Analyst, Systems Analyst, Technical Analyst, or Requirements Analyst supporting Medicaid, eligibility, healthcare, or human services systems. - Experience documenting business requirements, functional requirements, technical specifications, and process workflows. - Strong understanding of eligibility systems, notice generation processes, business rules, data mapping, and system integrations. - Experience developing traceability matrices, acceptance criteria, and implementation-ready requirements packages. - Excellent analytical, documentation, and stakeholder communication skills. Requirements - Experience supporting Medicaid eligibility systems, integrated eligibility platforms, or public assistance modernization programs. - Knowledge of MyACCESS, FLORIDA, Medicaid Enterprise Systems, SNAP, TANF, or related HHS programs. - Experience supporting system implementation, testing, or modernization initiatives. Minimum Education - Bachelor’s Degree in Information Systems, Computer Science, Business Administration, Healthcare Informatics, Management Information Systems, Public Administration, or a related field. Equivalent experience supporting Medicaid eligibility or public assistance systems may be substituted.

Role Description Genesis Consulting is seeking a Human-Centered Design Consultant to support a large state Health and Human Services (HHS) agency responsible for administering public assistance programs, including healthcare coverage, nutrition assistance, and economic support services for millions of residents. This role will lead efforts to redesign eligibility and benefits notices using human-centered design, plain language, accessibility, and language access principles to improve client understanding, engagement, and compliance. The consultant will work closely with policy, operational, legal, and technical teams to establish enterprise notice design standards and create reusable frameworks that improve the effectiveness of client communications across Medicaid and public assistance programs. - Conduct human-centered design assessments of current notices, identifying usability, readability, accessibility, and client experience challenges. - Lead stakeholder workshops, design sessions, and user-centered reviews to understand client needs and communication barriers. - Develop enterprise notice design standards, content frameworks, reusable templates, and communication guidelines. - Establish plain-language standards, accessibility requirements, language access standards, and client-centered communication practices. - Redesign notice structures, layouts, content hierarchy, and messaging approaches to improve comprehension and actionability. - Collaborate with policy, legal, operations, and technical teams to ensure redesigned notices meet regulatory and operational requirements. - Create reusable content components, reason-language frameworks, and template conventions that support consistency across programs. - Incorporate accessibility best practices, including Section 508 compliance, multilingual communication considerations, and inclusive design principles. - Support development of notice-level design specifications and implementation guidance for development teams. - Contribute to implementation sequencing, governance reviews, and final design handoff documentation. Qualifications - 5+ years of experience in Human-Centered Design (HCD), User Experience (UX), Service Design, Content Design, or Customer Experience design. - Experience applying plain-language principles and accessibility standards to complex communications. - Strong facilitation skills with experience leading stakeholder workshops and collaborative design sessions. - Experience developing reusable design systems, templates, communication standards, or service design frameworks. - Ability to translate complex policy and operational requirements into intuitive, user-friendly communications. Preferred Qualifications - Experience supporting government, healthcare, Medicaid, public assistance, or social services programs. - Knowledge of Section 508 accessibility standards, language access requirements, and inclusive design practices. - Experience redesigning eligibility notices, public-facing communications, forms, or client correspondence. Minimum Education - Bachelor’s Degree in Human-Centered Design, User Experience Design, Service Design, Human Factors, Psychology, Communications, Public Health, Public Administration, Design, or a related field. - Advanced training or certifications in Human-Centered Design, UX, Accessibility, or Service Design preferred.

Role Description Genesis Consulting is seeking a Medicaid Policy & Program Analyst to support a state agency. This initiative is focused on transforming eligibility and benefits notices across Medicaid and public assistance programs to achieve federal compliance, improve client understanding, and support successful implementation of a modernized notice framework. The Medicaid Policy & Program Analyst will serve as the primary liaison between policy, operations, legal, and program stakeholders to ensure notices accurately reflect federal and state regulations, eligibility actions, appeal rights, documentation requirements, and client responsibilities. - Conduct detailed reviews of existing Medicaid and public assistance notices to identify policy, regulatory, operational, and compliance gaps. - Analyze federal and state Medicaid regulations, CMS requirements, eligibility policies, and DCF business rules impacting notice content and delivery. - Develop business and policy requirements for eligibility determinations, adverse actions, appeal rights, hearing processes, deadlines, and documentation requirements. - Support creation of the Notice Inventory Validation and Classification Matrix, including notice categorization, prioritization, risk assessment, and impact analysis. - Collaborate with legal, operations, and technical teams to ensure notice requirements are complete, accurate, and traceable. - Define notice-level content requirements, business rules, reason code explanations, and program-specific language. - Participate in stakeholder workshops, requirements sessions, governance meetings, and validation reviews. - Support development of implementation sequencing recommendations and traceability documentation. - Ensure notice designs align with federal compliance requirements, accessibility standards, and language access obligations. Qualifications - 5+ years of experience supporting Medicaid eligibility, public assistance programs, healthcare policy, or human services programs. - Strong knowledge of Medicaid eligibility processes, notices, appeals, hearings, and federal compliance requirements. - Experience translating policy and operational requirements into business requirements and functional specifications. - Experience conducting policy analysis, gap assessments, and requirements validation. - Excellent facilitation, documentation, and stakeholder engagement skills. Requirements - Bachelor’s Degree in Public Policy, Public Administration, Public Health, Health Administration, Human Services, Social Work, Government, or a related field. Master's degree preferred. Equivalent combination of education and Medicaid/public assistance experience may be substituted. Preferred Qualifications - Experience supporting Medicaid Enterprise Systems (MES), eligibility systems, or integrated eligibility modernization initiatives. - Experience working with CMS, SNAP, TANF, or public assistance programs. - Experience supporting state government health and human services agencies.

• Lead end-to-end delivery of software implementation projects, including planning, execution, monitoring, and closeout. • Develop and manage detailed project plans, schedules, budgets, and resource allocations. • Oversee all phases of the project lifecycle, including requirements, design, development, testing, integration, deployment, and post-implementation support (hypercare/O&M). • Manage project scope, risks, issues, and changes, ensuring proactive mitigation and resolution. • Facilitate cross-functional coordination across business, technical, and vendor teams to ensure alignment and delivery success. • Serve as the primary point of contact for stakeholders, providing regular updates on project status, risks, and key decisions. • Drive Agile or hybrid delivery approaches, including sprint planning, backlog management, and use of tools such as Jira or similar platforms. • Ensure adherence to project governance, standards, and best practices. • Support system integration efforts, including coordination across multiple platforms, data flows, and external vendors. • Lead User Acceptance Testing (UAT), including test planning, execution oversight, and defect resolution. • Oversee change management, training, and user adoption activities to ensure successful implementation outcomes. • Manage vendor relationships, contracts, deliverables, and performance expectations. • Support environment setup and maintenance across development, testing, and production landscapes. • Contribute to continuous improvement by developing reusable project assets, templates, and best practices.

Job Title: Pega Quality Assurance Tester Job Type: Full-Time Job Location: Remote/Tallahassee, FL. Job Summary: Genesis Consulting is seeking an experienced, forward-thinking Pega Quality Assurance Tester to support a multi-phase cloud modernization initiative involving the rewrite and migration of two critical legacy applications to the Pega Cloud for Government platform. This effort is focused on improving system performance, enhancing user experience, optimizing workflows, strengthening security, and aligning applications to the department’s unified modernization architecture. The QA Tester will play a key role in ensuring quality across the software development lifecycle by validating functionality, integrations, and performance within an agile delivery environment. Duties and Responsibilities: · Develop, execute, and maintain test strategies, test plans, and test cases for Pega-based applications undergoing modernization and cloud migration. · Perform functional, regression, integration, system, and user acceptance testing (UAT) for applications built on Pega Cloud for Government. · Validate end-to-end business workflows to ensure alignment with redesigned processes and modernization objectives. · Collaborate with Business Analysts, Developers, and Product Owners to clarify requirements and acceptance criteria. · Participate in Agile ceremonies (sprint planning, daily stand-ups, sprint reviews, retrospectives) and contribute to continuous improvement. · Design and execute test scenarios for data migration and validation, ensuring data integrity between legacy systems and Pega Cloud. · Perform API and integration testing across interfacing systems. · Identify, document, and track defects using tools such as Jira; work closely with development teams to support resolution and retesting. · Support performance and load testing efforts to ensure scalability and reliability of cloud-based applications. · Validate security and access controls, ensuring compliance with state and regulatory requirements. · Maintain test documentation and traceability between requirements, test cases, and defects. · Assist with automation testing initiatives where applicable to improve testing efficiency and coverage. Requirements · 3+ years of software QA/testing experience, preferably in enterprise or government environments. · Hands-on experience testing applications built on the Pega platform. · Experience with cloud-based applications, ideally within Pega Cloud for Government or similar environments. · Strong understanding of software testing methodologies, SDLC, and Agile frameworks. · Experience with test management and defect tracking tools (e.g., Jira, Azure DevOps, HP ALM). · Experience with API testing tools (e.g., Postman, SoapUI). · Familiarity with data migration testing and validation techniques. · Strong analytical, problem-solving, and communication skills. Preferred Qualifications: · Experience supporting cloud modernization or legacy system transformation projects. · Knowledge of Pega case management, workflows, and rules. · Experience with test automation tools (e.g., Selenium, Pega automation frameworks). · Understanding of security testing and compliance standards in government environments. · Prior experience working with state agencies or regulatory systems. Minimum Education: · Bachelor’s Degree in Computer Science, IT, or related field. Master’s Degree preferred. Certifications: · Pega Certified System Architect (CSA) or Senior System Architect (CSSA) certification preferred.

Job Title: Sr. Technical Business Analyst - Federal T&E SME Job Type: Full-Time Job Location: Remote / Washington, DC Job Summary: Genesis Consulting has an immediate opportunity for an experienced, forward thinking Senior Technical Business Analyst and Federal Travel and Expense (T&E) Subject Matter Expert with a passion for growth and business transformation for a Federal client in the Washington, DC area. Join our team and utilize both legacy and modern, open-source technologies to develop, deliver and support applications for our clients while leveraging concepts of Lean, Agile, Kanban and SAFe. Our clients are some of the world’s leading companies, and the candidate will be a part of challenging projects to build and support technical solutions for their needs. Duties and Responsibilities: The Sr. Technical Business Analyst will define travel and expense services requirements and performance metrics through awareness of relevant Federal policies, T&E Federal Integrated Business Framework standards, research and fact-finding combined with an understanding of applicable T&E commercial and Federal services. Other duties include but may not be limited to: - Develop and maintain T&E business modeling, process modeling, and T&E service configuration design documents for the client initiative. - Conducts assessment of current and future state needs and related gap analyses; provides corrective action, as applicable. - Participate in evaluation requirements and test scenarios. - Develop related communications material to garner leadership and stakeholder alignment and endorsement. - Provide advice and guidance to federal counterparts on industry best practices. - Provides meeting management support as necessary. Requirements · 4+ years of experience with defining T&E services requirements and performance metrics through awareness of relevant Federal policies, research and fact-finding combined with an understanding of applicable T&E commercial and Federal services. · Knowledge of travel and expense software solutions such as SAP Concur or similar. · FTR/JTR Subject Matter Expert. · TMC (Travel Management Company) background and understands PNR elements. · Strong Agile Project Management skills, including backlog refinement, sprint planning, stakeholder alignment, iterative analysis, and delivery against milestones. · Performs analysis of business and user needs and assesses performance to defined requirements and performance metrics. · Conducts assessment of current and future state needs and related gap analyses; providing corrective action and creates deliverables independently. · Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. · 4+ years of experience with documenting system documentation and requirements/traceability using a holistic requirements management tool, such as Jira. · 4+ years of experience in a Digital Business Analyst, project management or similar role. · Proven computer skills in Google Workspace and Microsoft suite (Excel, MS Access, PowerPoint, Word, Project, and Visio). · Strong analysis and documentation skills for creating End-to-End business scenarios for the development of test cases and execution. · Strong analytical and industry relevant product management skills required, including a thorough understanding of interpreting customer business needs into operational requirements. · Strong knowledge of web applications, client server applications, legacy applications, and database concepts. · Applies business modeling, process modeling, and customer experience design techniques. · Knowledge and the ability to identify the interdependencies of key business processes, functions, and risks. Minimum Education: - Bachelor’s Degree required Certifications: · PMP, CSM, ITIL, and/or SAFe certifications preferred Other: - Must be US Citizen

Job Title: SAP S/4HANA Federal Senior Consultant Job Type: Full-Time Job Location: Remote; Some Client travel may be required Job Summary: We are seeking a highly experienced SAP Senior Consultant to support a federal client in delivering advanced SAP ERP capabilities, including S/4HANA enhancements, system integrations, and financial interoperability. This role requires deep technical and functional expertise across SAP modules, strong integration experience, and demonstrated success supporting federal financial processes, including U.S. Treasury G-Invoicing. This position operates in a highly scrutinized federal environment where all qualifications must be clearly demonstrated through prior experience. Duties and Responsibilities: Duties include but may not be limited to: · Configure and support SAP ERP solutions, including both core SAP components and third-party integrations · Design, implement, and support SAP integration solutions, including API-based integrations · Support S/4HANA upgrades, including planning, execution, and post-upgrade validation · Troubleshoot complex SAP ERP issues and optimize system performance across functional areas · Lead and coordinate efforts across functional and technical teams to deliver integrated SAP solutions · Provide subject matter expertise across: o Supply Chain Management (SCM) o Materials Management (MM) o Production Planning (PP) · Support implementation and/or sustainment of U.S. Treasury G-Invoicing processes · Deliver structured knowledge transfer and training to junior staff and client stakeholders Requirements · SAP Configuration Experience o Minimum 2 years configuring SAP ERP solutions (core and/or third-party integrations) · SAP Integration Experience o Minimum 2 years working with SAP integration options o Minimum 1 year of SAP API integration experience · S/4HANA Experience o Minimum 1 year supporting S/4HANA upgrades, including support pack implementations · Functional SAP Expertise o Minimum 1 year supporting: § Supply Chain Management (SCM) § Materials Management (MM) § Production Planning (PP) · Project Delivery Experience o Minimum 1 year coordinating across functional and technical SAP teams · Federal Financial Systems Experience o Minimum 1 year supporting U.S. Treasury G-Invoicing · Training & Knowledge Transfer o Minimum 1 year providing training or knowledge transfer to junior staff Minimum Education: · Bachelor’s Degree Citizenship: · Must be a U.S. Citizen · Must be eligible to obtain a Public Trust or higher clearance Preferred: · Multiple S/4HANA upgrade cycles (end-to-end involvement) · Hands-on experience with SAP performance tuning and optimization · Experience in federal ERP modernization or transformation programs · Prior experience supporting shared service environments or federal financial systems