FullBloom

Role Description The VP, Finance & Administration is a senior enterprise leader responsible for managing and continuously improving several of FullBloom's core Finance Shared Services functions. Reporting directly to the Chief Financial Officer, this role serves as a strategic partner to the CFO and business unit leaders, ensuring that back-office operations are efficient, compliant, and built to scale alongside a growing multi-brand platform. This leader will oversee: - Accounts Payable - Procurement - Payroll - Benefits Administration & cost management - Workers' Compensation - Corporate Real Estate The ideal candidate is a seasoned operational leader who brings financial acumen, functional depth across multiple disciplines, and the ability to drive process improvement and team performance in a complex, PE-backed environment. An appreciation for FullBloom's mission and an understanding that Financial Shared Services excellence directly enables better outcomes for children is essential. Qualifications - 12+ years of progressive finance and operations experience, with at least 5 years in a senior leadership role overseeing multiple functions. - Experience in a PE-backed, multi-site, multi-entity environment strongly preferred; education, healthcare, or human services industry experience is a plus. - Demonstrated expertise across two or more of the core functional areas: AP, payroll, benefits, workers' comp, procurement, or real estate. - Experience implementing or formalizing a PO process and procurement infrastructure in a mid-to-large organization. - Strong knowledge of relevant compliance frameworks (ACA, ERISA, FLSA, ASC 842, multi-state payroll regulations, etc.). - Track record of leading operational teams through periods of growth, including M&A integration. - Systems-oriented thinker with experience evaluating and implementing ERP, procurement, and payroll platforms. - Exceptional communication and influencing skills; able to operate effectively at both the strategic and operational level. - Bachelor's degree in Finance, Accounting, Business Administration, or related field required; MBA or CPA a plus. Requirements - Oversee the AP function across all FullBloom operating businesses, ensuring timely and accurate processing, strong vendor relationships, and adherence to internal controls. - Drive process standardization, automation, and scalability across the AP function in support of organic and acquisition-driven growth. - Partner with the CFO, Controller and FP&A on cash flow management, vendor payment terms, and working capital optimization. - Lead and develop the existing procurement team, elevating its capabilities and establishing a more structured, disciplined approach to spend management across the platform. - Introduce and implement a formal purchase order (PO) process, including policy design, system configuration, approval workflows, and change management to drive adoption across the organization. - Conduct ongoing spend analysis to identify consolidation opportunities, preferred vendor categories, and cost savings. - Establish or enhance a preferred vendor program and negotiate enterprise-level agreements in key spend categories, including facilities, technology, professional services, educational materials, and clinical supplies. - Create and track KPIs including cost savings, contract compliance, PO cycle time, and supplier performance. - Partner with business unit leaders to balance enterprise purchasing leverage with the operational flexibility our schools and programs require. - Oversee end-to-end payroll processing for all FullBloom employees, ensuring accuracy, timeliness, and compliance with federal, state, and local regulations across a multi-state workforce. - Lead evaluation and optimization of payroll systems and technology in partnership with HR and IT. - Ensure appropriate controls, audit readiness, and responsiveness to regulatory changes impacting payroll. - Own the financial performance of FullBloom's self-insured medical benefits program, with accountability for total plan cost, claims trends, and stop-loss program management. - Manage relationships with the Third Party Administrator (TPA), stop-loss carrier, pharmacy benefit manager (PBM), and other medical program vendors, including contract negotiation, performance oversight, and renewal strategy. - Monitor claims data and utilization trends to identify cost drivers, high-cost claimants, and opportunities for intervention — including disease management, care management, and network optimization. - Partner with the stop-loss carrier to ensure appropriate specific and aggregate coverage levels, manage laser exposure, and optimize the risk financing structure of the plan. - Conduct ongoing benchmarking of plan design, cost-sharing, and total plan cost against relevant market comparables to inform annual plan design decisions. - Develop and present financial reporting and projections on medical plan performance to the CFO and executive team. - Partner with HR on annual plan design decisions, open enrollment strategy, and employee communications, ensuring that financial sustainability and employee experience are appropriately balanced. - Collaborate with Legal and Compliance to ensure the plan meets all ERISA, ACA, HIPAA, and fiduciary obligations. - Own the financial performance of FullBloom's workers' compensation program, with accountability for total cost of risk across all operating entities. - Manage the company's risk financing structure, including insurance program design, carrier and TPA relationships, policy renewals, premium allocation, and collateral management. - Oversee claims administration in partnership with the TPA, with a focus on reserving accuracy, indemnity cost management, medical cost containment, and timely claim closure. - Manage medical management vendors, including managed care networks, bill review, and utilization review programs, as cost-containment tools. - Lead the company's return-to-work and modified duty program, driving early intervention and transitional duty placement to reduce indemnity costs and support employee recovery. - Develop and maintain loss control and workplace safety programs in collaboration with operations leaders, with a focus on reducing claim frequency and severity. - Produce and analyze loss run data, claim trend reporting, and program benchmarking to support ongoing program stewardship and carrier negotiations. - Partner closely with Legal and Compliance on litigation management, OSHA regulatory obligations, fraud referrals, and matters where workers' compensation intersects with ADA, FMLA, or other employment law requirements. - Lead FullBloom's corporate real estate strategy, including lease administration, site selection, renewals, and dispositions across the corporate and operating business footprint. - Manage broker relationships and negotiate lease terms in coordination with legal and finance. - Maintain a centralized real estate database and ensure accurate financial reporting of lease obligations under ASC 842. - Support M&A integration efforts as they relate to real estate transitions and consolidations. - Lead, develop, and retain a high-performing team across all functional areas, fostering a culture of accountability, continuous improvement through leveraging AI and improving or adding processes, and service excellence. - Serve as a key thought partner to the CFO on infrastructure investment, cost management, and operational scalability. - Collaborate closely with HR, Legal, IT, and business unit finance leaders to align Shared Services delivery with enterprise priorities. - Support due diligence and integration activities for acquisitions, with a focus on functional onboarding and harmonization. - Represent Shared Services in interactions with private equity sponsors, external auditors, and lenders as appropriate. Benefits - Flexible Time Off (FTO) and up to 11 paid company holidays - Comprehensive medical, dental, vision, and prescription coverage - 401(k) with company match - Company-paid life insurance and short-term disability - Mental health resources and Employee Assistance Program (EAP) - Paid parental bonding leave and family-building benefits - Education reimbursement and additional voluntary benefit options Company Description FullBloom is a leading provider of evidence-based education and behavioral health solutions that help children reach their full potential. Through innovative programs, strong school partnerships, and a continuum of academic, behavioral, and emotional support services, we create meaningful outcomes for students, families, and communities—one child at a time.

Role Description The Virtual Student Success Manager serves as the operational leader of Catapult Learning’s Virtual High Impact Tutoring (HIT) model and National Tutor Team. This role is the connective tissue between our tutors, curriculum, product, and field operations, ensuring that Virtual HIT is delivered with quality, consistency, and measurable impact. The role requires strong people leadership and operational excellence, as well as product ownership. You will own the development and refinement of our Virtual HIT Standard Operating Procedures, oversee the National Tutoring Pool, and ensure that every virtual session meets Catapult’s standards for instructional rigor and student outcomes. You will partner closely with the High Impact Tutoring and Curriculum teams to develop and continuously improve instructional materials, define best practices for virtual delivery, and evolve the product based on performance data and field feedback. This role is ideal for someone who thrives in ambiguity, enjoys building from the ground up, and can lead a high performing, remote tutor team. Responsibilities - Curricula & Standard Operating Procedures - Design and own the Virtual HIT operating model, including instructional, scheduling, and quality workflows. - Develop and maintain all Virtual HIT Standard Operating Procedures (SOPs). - Partner with the Curriculum Development team to ensure materials are optimized for virtual delivery and aligned to the Catapult Way. - Lead implementation of Virtual HIT in partnership with the CLC team. - Collaborate cross-functionally (Field Ops, IT, Finance, Product, Sales) to remove blockers and ensure scalability. - People Leadership - Build and manage the National Virtual Tutor Pool. - Standardize onboarding and certification in: - The Catapult Way - Virtual instruction - Program fidelity - CLC systems - Implement coaching and observation systems in partnership with the Instructional Excellence Team to ensure tutor quality and growth. - Create engagement systems for a remote team. - Serve as the centralized escalation lead for Virtual HIT. - Product Feedback & Ownership - Translate customer and field insights into structured virtual product requirements. - Partner with Product and IT teams to inform roadmaps, feature prioritization, and platform improvements. - Monitor pilot launches, capturing data and running retrospectives to refine the model before scale. - Document and operationalize learnings into SOPs, tools, and training. - Operational Excellence - Continuously improve workflows to increase speed, quality, and cost efficiency. - Implement and monitor SLAs, KPIs, and dashboards. - Ensure Virtual HIT meets the same instructional and outcome standards as in-person HIT. Key Outcomes (First 12 Months) - Successful, on-time launch of all scheduled Virtual HIT programs - Consistent session coverage and low cancelation rate - Fully documented and standardized Virtual HIT SOPs and training materials - Stable, high-performing National Tutor Pool with strong retention with clear onboarding, certification, and observation systems in place for virtual tutors - Established feedback loop with Product/IT, with documented enhancements - High compliance with CLC data entry and workflow adoption - Faster startup timelines compared to in-person programs - Measurable improvement in cost-to-serve for virtual implementations Qualifications - 4+ years of experience in customer success, implementation, or product ownership roles within an education, SaaS, or services organization. - Experience in the classroom preferred. - Proven success driving adoption of new products or programs. - Strong operational skills: workflow design, process improvement, and cross-functional project management. - Comfort working in a fast-paced, startup-like environment with evolving priorities. - Excellent communication, facilitation, and relationship-building skills across internal and external stakeholders. - Experience in education technology or services. - Data fluency: ability to analyze data, build dashboards, and define success metrics. Education - Bachelor’s degree required. Posted Salary Range USD $75,000.00 - USD $85,000.00 /Yr.