Fourvenues

• Continuous learning of the product and its verticals (POS, Cashless, Box Office, etc.), as well as the context of each market, promoter, and venue. • Proactive management of relationships with promoters and venues to optimize their use of the platform. • Agile and efficient use of internal and external tools (Slack, Google Workspace, HubSpot, Aircall, Notion, etc.) guaranteeing compliance with the department's SLAs. • Analysis and optimization of client configurations to detect bottlenecks and improve performance and end-user experience. • Clear and documented internal communication to ensure correct escalation of incidents and continuity between shifts. • Active collaboration with Product and Engineering teams to report bugs, suggest improvements, and drive product evolution. • Accurate identification of customer needs and implementation of effective, simple, and scalable solutions.

• The Head of Sales is a key position to drive the company’s expansion in the US market, lead the Country’s commercial area, and ensure we maintain an accelerated growth pace. • Design the US commercial strategy, oversee its execution, and provide the leadership and coaching needed for the sales team to consistently deliver outstanding results. • Deliver US new business targets (ACV/ARR/GMV-driven revenue), pipeline coverage, and forecast accuracy. • Build a repeatable GTM: Define segmentation, territories, ICP, messaging, and a consistent outbound/inbound motion that produces predictable pipeline. • Lead complex, multi-stakeholder sales cycles with venue groups and operators (ops, marketing, finance, ownership). • Negotiate terms and drive deals to signature. • Hire, onboard, coach, and performance-manage AEs/BDRs (and sales managers as we scale). • Implement deal inspection and cadence (weekly pipeline calls, forecast calls, QBRs), CRM hygiene, and performance dashboards. • Make data-driven decisions on focus and resourcing. • Build a commercially effective motion around POS integrations and partners. • Equip the team to sell in “stack” conversations (ticketing + tables + marketing + POS interoperability). • Partner with Product, Onboarding/CS, and Marketing to shorten time-to-value, reduce go-live friction, and create feedback loops from the field to roadmap and enablement. • Run a tight win/loss process, sharpen positioning, and continuously upgrade playbooks versus competitors (Ticketing, Reservations, POS).

• Design and oversee the commercial strategy for the U.S. market. • Achieve new business targets and maintain forecast accuracy. • Build a repeatable go-to-market (GTM) model and close strategic deals. • Lead complex sales cycles involving multiple stakeholders. • Recruit, onboard, and manage the performance of AEs/BDRs. • Implement deal reviews and optimize the sales funnel. • Collaborate with Product, Onboarding/Customer Success, and Marketing.