Fortify Companies

Role Description The Account Executive is a relationship-driven sales professional who manages and grows national insurance carrier and TPA relationships across Fortify's platform. This role uniquely blends strategic relationship management with tactical execution—you'll be both a strategic partner for key accounts and a hands-on executor who ensures exceptional customer service, smooth onboarding, and continuous program expansion. You will spend the majority of your time managing existing national carrier and TPA partnerships—handling everything from day-to-day inquiries to strategic business reviews—while dedicating 25–50% of your time to pursuing new carrier and TPA relationships that will drive Fortify's growth. This is a versatile, high-impact role for someone who thrives on building strong relationships, solving problems, and driving results. You understand that great account management requires both strategic thinking and flawless execution. You're comfortable engaging with operational contacts and program decision-makers alike. You bring the energy of a business developer with the discipline of a customer success professional. The ideal candidate has experience in the insurance ecosystem, particularly with national carriers or TPAs, and understands the nuances of managed repair programs, vendor relationships, and multi-location service delivery. This role reports to the Head of Carrier & Program Sales and works closely with cross-functional teams across operations, regional leadership, and corporate functions. Qualifications - 3–7 years of B2B sales, account management, or customer success experience - Background in insurance services, property restoration, P&C claims, TPAs, managed repair programs, or adjacent industries preferred - Track record of managing accounts and achieving growth targets - Experience with both strategic relationship management and tactical execution - Strong customer service orientation with attention to detail - Excellent communication and relationship-building skills - Self-directed work style with accountability for results - Bachelor's degree in Business, Marketing, or related field preferred Requirements - Manage a portfolio of national carrier and TPA relationships, serving as the primary contact and trusted partner. - Build relationships at multiple levels—from operational coordinators to program decision-makers. - Conduct regular business reviews and account check-ins to demonstrate value and identify opportunities. - Balance strategic relationship management with tactical day-to-day execution. - Provide exceptional, responsive customer service to carrier and TPA partners. - Lead program onboarding for new partners, ensuring smooth implementation and activation. - Coordinate across operations, regional teams, and brands to deliver on commitments. - Monitor program performance and proactively address issues. - Identify and pursue new national carrier and TPA relationships (25–50% of your time). - Research and prospect target organizations through networking and outreach. - Present Fortify's platform capabilities and develop compelling proposals. - Collaborate with leadership to advance and close new opportunities. - Identify opportunities to expand services and increase program utilization within existing accounts. - Work cross-functionally to design solutions addressing carrier and TPA challenges. - Track account health and progress toward growth targets. - Maintain accurate pipeline records and forecasting in CRM. - Execute account plans aligned with revenue targets. - Prepare proposals, presentations, and RFP responses. - Partner with Operations, Marketing, Technology, and regional teams to deliver results. - Serve as a liaison between carrier/TPA partners and internal Fortify teams. - Share customer insights and feedback to inform strategy. Benefits - Competitive executive compensation with performance incentives - Equity participation in a PE-backed growth company - Comprehensive health, dental, and vision coverage - 401(k) with company match - Generous PTO and 9 paid holidays

Role Description We are looking for a Franchise Performance and Compliance Manager who can see the whole network and act on what they find. This is an operational ownership role: you will monitor performance data across carrier-managed accounts, hold franchise locations accountable to compliance standards, and protect the relationships that keep Rytech's network trusted by carriers like USAA and Liberty Mutual. You are the person who catches gaps before they become escalations and coaches franchise partners toward the standard rather than just reporting on it. If you are organized, data-comfortable, and energized by making a network run better, this is your opportunity. Key Responsibilities - Franchise and Account Performance - Serve as the operational liaison for carrier- and corporate-managed accounts - Communicate performance expectations, operational procedures, and trends to franchise locations - Attend assigned account and internal performance review meetings - Maintain and update performance metrics on a weekly basis - Identify and support franchise locations that need operational improvement - Quality and Compliance Oversight - Maintain and manage the Guild Quality tracker - Coordinate franchise follow-up in line with established procedures - Monitor 4-Hour Onsite Inspection compliance reporting - Review files for missing or incomplete documentation - Provide coaching when compliance gaps lack documented justification - USAA Reinspection and Escalation Support - Own USAA reinspection tracking, responses, and reimbursement requests - Manage reinspection work in real time - Distribute quarterly USAA reinspection performance data and notifications - Help prepare materials and data for USAA bi-weekly performance review meetings - Operational Reporting - Pull and analyze audit, rejection, and mitigation review reports - Identify assignments stalled in key operational statuses - Report on assignments aging over 90 days, sorted oldest to newest Qualifications - 3+ years of experience in operations, compliance, or account management in a field service, restoration, or franchise environment - Proven ability to track, analyze, and act on operational performance data - Experience managing or supporting carrier-managed programs or multi-location franchise networks is a strong plus - Strong written and verbal communication skills; comfortable delivering feedback and holding partners accountable - Proficiency with spreadsheets, reporting tools, and standard business platforms - Detail-oriented with the ability to manage competing priorities without losing track of the details Company Description Rytech Restoration has delivered trusted emergency response and restoration services for over 30 years. With 100+ franchisees across 25 states, Rytech is built differently, centralizing call intake, dispatching, estimating, billing, and compliance at the corporate level to eliminate the variability typical of traditional franchising. This model is trusted by national insurance carriers and property management partners who demand consistency and quality at scale. As part of Fortify Companies, we are part of something bigger. Fortify's roots are in restoration, helping families and businesses recover when disaster strikes. But we are building something beyond recovery: a platform that aligns insurance carriers, property owners, and service providers across prevention, response, restoration, and rebuild. Backed by Summit Partners, Fortify now serves 210+ markets nationwide, combining local expertise with platform-level technology and operating discipline.

Role Description We are looking for a Regional Sales Manager who can lead a team and still close business themselves. This is a player-coach role: you will manage a team of approximately 8 Business Development Managers across the Northeast while carrying your own book of business. You are the person who builds the culture, sets the standard, and holds the bar. You know how to develop people and how to win accounts. If you are a top-performing rep ready to step into leadership, or a sales manager who also loves to be in the field, this is your opportunity. Key Responsibilities - Team Leadership and Development - Recruit, onboard, and develop your team of Business Development Managers across the region - Run structured 1:1s, ride-alongs, and pipeline reviews to coach performance and identify gaps - Set activity standards and hold the team accountable to CRM hygiene and pipeline discipline - Identify skill gaps early and drive individual development plans for each rep - Partner with operations and leadership on headcount, territory design, and market prioritization - Personal Quota and Territory - Carry and manage your own assigned territory and revenue target alongside your team responsibilities - Source new opportunities through direct outreach, local networking, and industry events - Represent Fortify at trade shows and industry events; convert activity into booked revenue - Sales Process and Operations - Maintain personal and team CRM records; ensure data quality across the region - Partner with operations to deliver a seamless client experience from first contact through project completion - Comply with all safety, driving, and jobsite requirements Qualifications - 5+ years in field sales or account management with a demonstrated track record of building pipeline from scratch - 2+ years managing or mentoring a sales team, formally or informally - Experience in restoration, construction, facilities management, or the insurance ecosystem is a strong plus - Excellent coaching, communication, and negotiation skills; confident in front of both clients and your team - Consistent record of meeting or exceeding quota in a metrics-driven environment - Valid driver’s license and comfort with regular travel across the region - Proficiency with HubSpot or a comparable CRM platform Requirements - A player-coach who leads from the front and expects the same from your team - Someone who builds structure and holds people to it - A strong communicator who earns trust quickly with both clients and direct reports - Coachable upward and developmental downward; you take feedback and give it - Collaborative and operations-oriented; you know the sale is just the start Benefits - Competitive base plus performance-based commission on personal production - Team performance bonus tied to regional revenue attainment - Draw against commissions during ramp period - Total on-target compensation range after ramp period is $196,000+ based on performance - Comprehensive health, dental, and vision coverage - 401(k) with company match - Generous PTO and 9 paid holidays - Cell phone reimbursement - Disability and life insurance coverage - Health savings account and flexible spending account - Paid parental leave - Employee assistance program

Role Description You are the first conversation. The one that opens the door before our field team ever walks through it. We are looking for an Inside Sales Associate who knows how to build relationships from scratch and turn cold outreach into warm opportunities. This is not a role for someone waiting on inbound leads. This is for a disciplined, self-directed prospector who thrives on activity, loves the chase, and takes ownership of outcomes. You will work alongside our field Business Development Managers to generate qualified meetings across multiple markets. Your targets include property managers, facilities directors, HOA contacts, and insurance professionals—people who need to know who to call when things go wrong. You build that relationship before the emergency happens. This role is fully remote and tied to performance. If you like being measured on what you produce and rewarded for it, this is your opportunity. Key Responsibilities - Outbound Prospecting - Research and identify high-potential contacts across target markets including property managers, facilities directors, HOA managers, and insurance professionals. - Execute structured outbound prospecting via phone, email, and LinkedIn to generate meetings and referral partnerships for field BDMs. - Qualify prospects and route them to the appropriate BDM or franchise location with full context and a warm handoff. - Pipeline Management - Maintain accurate contact records, activity logs, and pipeline data in HubSpot. - Track and report on weekly outreach volume, conversion rates, and pipeline contribution. - Manage active cadences across multiple markets simultaneously without letting opportunities fall through the cracks. - Field Team Support - Coordinate pre-event and post-event outreach to convert networking activity into scheduled meetings. - Support BDMs with account research, follow-up sequencing, and CRM accuracy. - Participate in regular team syncs to align on priority markets, target accounts, and outreach strategy. Qualifications - 2-4 years of inside sales, sales development, or business development experience with a strong outbound focus. - Proven track record of hitting activity targets and contributing to pipeline growth in a metrics-driven environment. - Experience with HubSpot or a comparable CRM platform. - Strong written and verbal communication skills with the ability to engage decision-makers at the first touch. - Highly organized with the ability to manage multiple markets and high-volume contact lists simultaneously. - Self-motivated and comfortable working independently without daily oversight. You'll Thrive Here If You Are... - A disciplined outbound executor who treats prospecting as a craft, not a chore. - Energized by activity-based work and motivated by clear, measurable results. - A strong communicator who knows how to open a conversation and keep it going. - Organized and detail-oriented across multiple active markets and cadences. - Collaborative and team-oriented, with a genuine interest in helping field reps win. - Coachable and continuous-improvement minded—you want feedback because you want to get better. - Comfortable with ambiguity and able to adapt as markets and priorities shift. Benefits - Competitive base salary with performance incentives tied to meetings booked and pipeline generated. - Comprehensive health, dental, and vision coverage. - 401(k) with company match. - Generous PTO and 9 paid holidays. - Company technology and remote work setup. - Ongoing training and professional development. Ready to Join Us? We are building the future of property protection, and we need people who know how to start the conversation. If you lead with curiosity, care about relationships, and are ready to help connect Insurcomm with the clients who need us most, we would love to hear from you. Equal Opportunity Employer Insurcomm Restoration and Fortify Companies are equal opportunity employers committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All qualified applicants will receive consideration for employment. We believe that diverse perspectives strengthen our teams and help us better serve our customers and communities.

Role Description The Head of Carrier & Program Sales is an executive, externally facing growth leader responsible for advancing the vision of the Fortify platform with insurance carriers and program partners. This role owns the development, launch, and expansion of national and regional carrier programs across Fortify’s operating companies, including Rytech, Insurcomm, and future platform additions. This is a growth-oriented commercial leadership role with a strong emphasis on personally opening new carrier relationships and scaling programs across the Fortify platform. The successful candidate believes in Fortify’s category evolution and actively leads the development of carrier partnerships that go beyond reactive restoration. In parallel, this role includes direct leadership of a small, high-performing team of account managers and business development leaders, working collaboratively to deliver strong customer outcomes. This role reports to the Chief Commercial Officer and partners closely with executive leadership across Fortify. Key Responsibilities - Advancing the Fortify Platform - Lead carrier and program sales across Fortify’s operating companies, including Rytech, Insurcomm, and future acquisitions. - Position Fortify as a single, integrated partner rather than a collection of individual brands or services. - Design and sell multi-brand, multi-service solutions aligned to carrier underwriting, claims performance, and policyholder experience. - Land and Scale Carrier Programs - Prospect, pursue, and close new national and regional carrier relationships. - Structure and launch carrier programs focused on loss prevention, severity reduction, and faster recovery. - Personally own and close Fortify’s most strategic and complex opportunities. - Strategy with Execution - Partner with the Chief Commercial Officer, CEO, and executive team to refine carrier positioning and go-to-market strategy. - Translate strategy into execution by building pipeline, advancing deals, and delivering against growth targets. - Provide market feedback to inform program design, pricing, and platform expansion. - Market-Facing Leadership - Serve as a senior external representative of Fortify with carrier executives, claims leaders, and innovation teams. - Represent Fortify at industry events, executive briefings, and strategic partner forums. - Build long-term, trust-based relationships at the national and regional level with peer customer executives. - Build and Lead the Team - Lead, coach, and develop a small team of 1-2 account managers and sellers. - Establish disciplined sales processes, pipeline management, forecasting, and performance metrics. - Balance structure and accountability with speed and entrepreneurial execution. - Cross-Functional Collaboration - Work closely with Operations, Finance, Marketing, Technology, and brand leadership across Fortify companies. - Work with regional sales managers to pull through accounts at local levels. - Ensure sales commitments are executable across markets and brands. - Champion solutions that create value for carriers, property owners, and Fortify. What Success Looks Like - National and regional carrier programs launched across multiple Fortify operating companies. - Fortify recognized as a trusted partner for reducing loss frequency and severity. - A repeatable, scalable carrier sales motion established across the platform. - Consistent delivery against growth and pipeline targets. Qualifications - 7–15+ years of progressive sales leadership experience - Background in insurance services, property restoration, P&C claims, managed repair programs, or adjacent industries - Proven success selling national or regional property and casualty carrier programs - Experience closing complex, enterprise-level agreements - Bachelor’s degree in Business, Marketing, or related field preferred Core Skills & Capabilities - National carrier and program sales - Platform and multi-brand selling - Consultative and solution-based selling - Executive relationship development, including having a base of senior level executives at multiple carriers - New business development and account expansion - Pipeline management and forecasting - Team leadership and development - Executive communication and presence Culture & Values This leader embodies Fortify’s belief that better alignment leads to better outcomes. You operate with integrity, urgency, and respect for the teams delivering the work. You push hard, collaborate deeply, and help build something lasting. What We Offer - Competitive executive compensation with performance incentives - Equity participation in a PE-backed growth company - Comprehensive health, dental, and vision coverage - 401(k) with company match - Generous PTO and 9 paid holidays - Technology reimbursement