First Table

• Support Business Development Managers to gather assets and configure partner listings for launch • Administer CRM data and onboarding workflows to ensure accuracy and visibility • Respond to partner and internal enquiries in a timely, accurate manner • Coordinate reviews, admin notifications, and post-launch requests • Assist with improvements to processes, templates, and sales support materials • Work closely with global team members across the UK, NZ, Australia and Philippines

• Own and grow your local market within London. • Build long-lasting, win-win relationships with restaurants in your assigned patch. • Maintain an in-depth understanding of market trends and competitors, using this knowledge to identify new opportunities. • Drive user acquisition and retention strategies. • Collaborate closely with cross-functional teams.

• Leading the growth and performance of the UK & Ireland region • Supporting both newly launched and established cities to improve results • Leading, coaching, and developing Cluster Managers and sales teams and leading marketing and people & capability execution locally • Helping improve sales standards, accountability, and consistency • Managing local commercial performance and contributing to P&L decisions • Working closely with HQ teams and in-market Marketing to localise strategy for the UK market • Acting as the voice of the UKI business internally • Building a strong team culture focused on performance, communication, and ownership • Contributing to wider company strategy as part of the leadership team

• Design and deliver onboarding programs that help new BDMs ramp quickly and confidently. • Build practical sales playbooks, messaging frameworks, and objection-handling resources. • Drive coaching, capability development, and ongoing sales training across markets. • Partner with Sales Managers to identify performance gaps and improve consistency across the team. • Own CRM enablement, reporting standards, dashboards, and sales process improvements. • Collaborate with Marketing, Ops, Finance, and People teams to improve alignment across the customer journey. • Track enablement metrics and provide insights on onboarding success, CRM compliance, and sales performance.

• Design, develop, and evolve scalable backend services and APIs (PHP-first) • Build and maintain integrations with restaurant reservation systems and third-party partners • Move workflows toward event-driven architecture, improving reliability and performance • Strengthen our AWS platform with infrastructure improvements, automation, and operational excellence (think CI/CD, IaC, containerised workloads) • Improve observability and resilience (queueing, throttling, retries, debouncing, and production support) when it counts • Mentor and uplift the team, contributing to engineering standards and sound technical decisions.

• Build and iterate on customer-facing experiments across web and app platforms. • Implement A/B tests, landing pages, onboarding flows, feature experiments, and conversion improvements. • Rapidly prototype and validate new customer experiences with a focus on learning and iteration speed. • Contribute to improving booking funnels, user journeys, and conversion performance across platforms. • Optimise and refine experiments based on analytics, customer behaviour, and performance insights. • Develop and maintain customer-facing functionality within Next.js web applications and React Native / Expo mobile applications. • Write clean, readable, and maintainable TypeScript and React code aligned with team standards. • Support implementation of responsive and performant UI experiences across devices. • Collaborate closely with Analytics and Product teams to validate hypotheses and measure success.