Factor

• Lead development of custom client-facing software for large law firms and legal services clients • Own architecture and system design decisions for new projects and ongoing work • Build and maintain AI/LLM-powered features • Evaluate technical feasibility and estimate effort for incoming project work and RFPs • Stay current with AI/LLM developments across the industry and legal sector — be the team's go-to source for what's possible and what's practical • Foster a culture of experimentation — share resources, run experiments with new tools, and ensure the team is using the latest tech effectively • Be a key resource to the VP in charge of go-to-market and commercial aspects of the business. • Manage a team of 2-4 engineers — 1:1s, career development, code review, workload balancing • Maintain engineering quality standards across the team's projects • Hire and onboard new engineers as the team grows • Maintain and extend existing client projects and internal platforms • Manage cloud infrastructure (AWS, Azure, GCP) and deployment pipelines (GitHub Actions, Terraform, Bicep)

• Serve as a senior point of contact for financial services clients across capital markets matters. • Build and maintain trusted relationships with General Counsel, Heads of Legal, Business Stakeholders, and Operations leaders. • Understand client objectives and develop tailored legal and operational solutions. • Identify opportunities for expanded services and support business development initiatives. • Lead the delivery of large-scale capital markets projects across: - Debt Capital Markets (DCM) - Equity Capital Markets (ECM) - Structured Finance - Securitization - Derivatives and ISDA documentation - Loan and Credit Transactions - Private Credit and Leveraged Finance • Provide subject matter expertise on transaction lifecycle management, documentation, regulatory requirements, and market practice. • Support clients through transaction execution, remediation, repapering, and regulatory change initiatives. • Lead multidisciplinary teams comprising lawyers, legal analysts, project managers, legal engineers, and consultants. • Provide coaching, mentoring, and professional development support. • Manage resource allocation and delivery quality across multiple client engagements. • Foster a culture of innovation, collaboration, and continuous improvement. • Advise clients on legal operating model transformation initiatives. • Assess and redesign legal and operational processes to improve efficiency and scalability. • Lead change management and implementation programs. • Develop solutions that leverage technology, automation, and AI to enhance legal service delivery. • Partner with Legal Engineering and Technology teams to identify automation opportunities. • Support implementation of AI-enabled solutions within legal and compliance functions. • Drive adoption of data-driven approaches to legal service delivery. • Contribute to proposals, pitches, and client presentations. • Support revenue growth through expansion of existing client relationships. • Develop thought leadership and market insights within the capital markets sector. • Represent Factor at industry events, conferences, and client meetings.

With a legacy as a pioneer in the ALSP market, Factor leads the next evolution in legal services through AI-integrated contracting. Factor is the market leader in Integrated Law™, combining the expertise of Traditional Law, the efficiency of New Law, and the close business integration of In-house legal to deliver complex legal work at scale. Factor works alongside corporate legal departments to solve for the ever-increasing demands and complexity of transactional legal work. Our "do while transforming, transform while doing" approach combines specialist expertise, AI-powered solutions, and business process knowledge to deliver better performance, better business and legal outcomes, and a transformed contracting experience. Our clients span Fortune 500 companies including global banks, major pharmaceutical companies and large technology firms. We believe that the more diverse our team becomes — in backgrounds, skills, experiences, and perspectives — the higher our creative potential as a company. We are dedicated to growing a diverse, inclusive company where individuals of all backgrounds thrive. We are comprised of more than 300 lawyers, legal specialists, technologists, and process consultants across Europe and North America – Join us! The Role: We’re looking for a Data & Reporting Analyst to join us. As a member of our team, you’ll be responsible for delivering high-quality work by following established processes, minimizing errors, and using technology to improve efficiency while meeting client expectations If you believe in being a team player, can collaborate and communicate well with technical and non-technical audiences while bringing a result-driven, focused, high energy, confident, curious, quirky, and most of all fun sense of self, then this is the place for you. Responsibilities: - Deliver high-quality work by following established processes, minimizing errors, and using technology to improve efficiency while meeting client expectations: - Track and manage financial and operational metrics to support client and internal decision-making. - Maintain data integrity and ensure compliance with reporting standards and client requirements. - Streamline manual reporting and data-handling processes through automation and continuous improvement Stay organized and, where appropriate, use AI tools to complete tasks accurately and on time, while looking for small process improvements to enhance productivity: - Use established automation tools to improve data reporting accuracy, reduce repetitive tasks, and enhance output quality. - Apply best practices in data validation, analysis, and visualization to drive consistent and reliable outcomes. - Actively contribute to system updates and workflow enhancements that increase team efficiency. Respond promptly to client and team requests, keep reports accurate and up to date, and adapt to changing priorities to ensure smooth service delivery: - Ensure timely and accurate data input, reporting, and documentation across platforms to meet evolving client and team needs. - Identify and escalate process inefficiencies and bottlenecks, proposing and implementing improvements as appropriate. - Participate in training and development programs to stay current with operational tools, technologies, and industry best practices. Reporting responsibilities include: - Analyze data – excellent analytical skills using data and established automation tools and techniques to really help drive the business Customer insight - Extract, check, and validate datasets - Reporting from databases, spreadsheets - Build ad hoc report queries to extract and combine business information from multiple sources and interpret as requested - Adhere to delivery processes and commitments - Input and manage data on client systems and keep them up-to-date - Extract and interpret data from client systems - Assist with continuously improving our service to the client and adding value - Liaise directly with client - Act as a trusted advisor and business partner to client service Teams by providing data-driven solutions - Understand the process followed by the client service Teams and come up with ideas and improvement opportunities to the data points that are and are not captured - Be familiar with contract types and can understand which ones go together - Raise hand where things don’t make sense - Ensure procedures are written and continuously updated Essential criteria: - You are adaptable, authentic, accountable, and values-driven. You’re a team player who exhibits personal leadership and leaves things better than you found them. We’re looking for someone who always gives their best and inspires others to do the same. In addition to the above, here are the required skills, knowledge, capabilities, and education for this role: - Excellent analytical skills + Good data manipulation skills - Good attention to detail and accuracy - A doer, not a talker - we want someone to build, not draw up plans - Ability to work to deadlines and be flexible with changing business needs within a fast-paced environment - High levels of personal motivation, independence, a self-starter, a “Can-do” positive attitude and ability to take responsibility - Good communication and interpersonal skills, and must be able to communicate with internal and external stakeholders. - Ability to perform under pressure whilst maintaining a consistent level of work output - Ability to think outside the box – natural problem solver and not afraid to propose a different approach - Proficiency in data extraction, manipulation, and reporting across systems (e.g., Excel, SQL, databases) – WITH Strong Excel skills, SQL, pivot tables, IF Statements. Macro experience would be advantageous - Excellent organizational skills and attention to detail with a commitment to high-quality deliverables. - Capability to work independently while collaborating effectively with global teams. - Open-minded problem-solver who is prepared to adopt and test (and support development of) innovative solutions and embraces new technologies, including AI. Desirable - Advance working knowledge of Excel - VBA/Macro a strong plus - Experience with Sharepoint - Statistical analysis experience a strong plus - Office 365 (PowerBI, Power query, Power automate) a distinctive advantage - Operates independently, with no supervision Additional Information As a member of an ISO Compliant center, the candidate will be required to follow the policies and procedures on Information Security Management System in place at the Center of Excellence and globally at Factor. As a member of the Factor team, the applicant will have access to various company and client assets and will be required to maintain the level of security as identified for each asset. Factor is an Equal Opportunity Employer. For more, visit: factor.law

• Be responsible for drafting and negotiating a wide range of Commercial Contracts • Working closely with our Client’s in-house legal departments on a range of matters such as international deals, bids, procurement, marketing, professional services, media, technology or consumer matters • Be part of a team committed to the overall delivery of services and compliance with all delivery commitments to the client • Active caseload management • Adhere to all Factor delivery processes and commitments; • Input and manage data on Factor and client systems and keep them up to date; • Help develop contract templates, playbooks and other tools for use by the team; • Be part of a team committed to continually improving our service to the client and adding value.

• Lead development of custom client-facing software for large law firms and legal services clients • Own architecture and system design decisions for new projects and ongoing work • Build and maintain AI/LLM-powered features • Evaluate technical feasibility and estimate effort for incoming project work and RFPs • Stay current with AI/LLM developments across the industry and legal sector — be the team's go-to source for what's possible and what's practical • Foster a culture of experimentation — share resources, run experiments with new tools, and ensure the team is using the latest tech effectively • Be a key resource to the VP in charge of go-to-market and commercial aspects of the business. • Manage a team of 2-4 engineers — 1:1s, career development, code review, workload balancing • Maintain engineering quality standards across the team's projects • Hire and onboard new engineers as the team grows • Maintain and extend existing client projects and internal platforms • Manage cloud infrastructure (AWS, Azure, GCP) and deployment pipelines (GitHub Actions, Terraform, Bicep)

• Be responsible for drafting and negotiating a wide range of Commercial Contracts • Working closely with our Client’s in-house legal departments on a range of matters such as international deals, bids, procurement, marketing, professional services, media, technology or consumer matters • Be part of a team committed to the overall delivery of services and compliance with all delivery commitments to the client • Active caseload management • Adhere to all Factor delivery processes and commitments; • Input and manage data on Factor and client systems and keep them up to date; • Help develop contract templates, playbooks and other tools for use by the team; • Be part of a team committed to continually improving our service to the client and adding value.

CLOSING DATE: 12th March 2026 With a legacy as a pioneer in the ALSP market, Factor has identified the need for another innovation in the legal services market: Integrated LawTM. Factor is the market leader in Integrated LawTM, combining the expertise of Traditional Law, the efficiency of New Law, and the close business integration of In-house legal to deliver complex legal work at scale. Factor works alongside corporate legal departments to solve for the ever-increasing demands and complexity of transactional legal work like contracting. We deliver better performance, better business and legal outcomes, and a better contracting experience. Our clients span Fortune 500 companies including global banks, major pharmaceutical companies and large technology firms. Factor is committed to building the best culture in legal. We believe that the more diverse our team becomes — in backgrounds, skills, experiences, and perspectives — the higher our creative potential as a company. We are dedicated to growing a diverse, inclusive company where individuals of all backgrounds thrive. We are comprised of more than 300 lawyers, legal specialists, technologists, and process consultants across Europe and North America – Join us! The Role: The Client Relationship Manager will lead day-to-day management, engagement, and growth of the Sense Collective community. You’ll ensure members experience real value through curated content, connections, and programming that support their work in legal innovation and AI implementation. Reporting to the Head of Marketing and partnering closely with the Head of Insights & Innovation, this role is ideal for someone who thrives at the intersection of strategy, relationship-building, and content - and who’s excited to grow a thriving professional network from the ground up. Why Join Factor At Factor, you’ll play a key role in shaping a first-of-its-kind professional community for legal innovators. You’ll help leaders move faster on real AI adoption - connecting peers, surfacing insights, and building a network that’s redefining how legal teams drive change. Key Responsibilities - Community Engagement & Member Success - Serve as the primary point of contact for Sense Collective members, ensuring each member feels connected, informed, and supported. - Manage and nurture member relationships through onboarding, communications, and proactive engagement. - Assign and oversee member interactions to ensure ongoing value delivery and connection opportunities. - Monitor community sentiment, participation, and member success metrics to drive continuous improvement. Programming & Events - Partner with the Events Marketing Manager to deliver high-impact programming - from curated small-group sessions and workshops to in-person gatherings. - Facilitate and moderate community discussions, ensuring they are relevant, high-value, and aligned with members’ goals. - Identify and coordinate speakers, facilitators, and contributors to enhance community learning. Content & Knowledge Curation - Collaborate with the Marketing and Insights & Innovation teams to build and maintain the Member Knowledge Database - including summaries, resources, and applied tools (templates, checklists, etc.). - Help manage and evolve the Collective Query Tool, enabling members to access insights across practitioner notes, transcripts, and session artifacts. - Curate and distribute newsletters, updates, and member highlights to strengthen connection and visibility. Strategy & Growth - Partner with the Head of Marketing and Head of Insights & Innovation to evolve the Sense Collective into a scalable, “always-on” membership model. - Contribute to strategic initiatives for community growth, including recruitment, onboarding, and retention programs. - Collaborate cross-functionally with Marketing, Client Services, and Product teams to ensure the community aligns with broader Factor goals. Qualifications - Bachelor’s degree in Law or has worked in a legal environment - 4+ years of experience in community management, client success, or relationship management - ideally in a B2B professional services or SaaS environment. - Demonstrated success managing and scaling professional or peer-learning communities. - Strong interpersonal, facilitation, and communication skills; confident engaging senior legal and business professionals. - Experience with community platforms (e.g., Circle, Mighty Networks, Hivebrite, or similar). - Excellent organizational and project management skills, with attention to detail and follow-through. - Strategic thinker with the ability to translate community insights into broader engagement and content opportunities. - Bonus: Familiarity with topics at the intersection of AI, legal operations, and business transformation. Why Factor? - Competitive salary - Benefit package including private health insurance and private dental insurance - Pension contribution - 38 days holidays - Enhanced maternity leave pay – 18 weeks - Enhanced paternity leave pay – 4 weeks - Chance to develop your career in an international, innovative company providing legal services to top brands worldwide; - Opportunity to join an industry-leading executive team and over 300 lawyers, contract experts, technologists, and process consultants; - Inclusive and nurturing work environment, where everyone's contributions are valued; $80,000 - $100,000 a year Additional Information As a member of an ISO Compliant center, the candidate will be required to follow the policies and procedures on Information Security Management System in place at the Center of Excellence and globally at Factor. As a member of the Factor team, the applicant will have access to various company and client assets and will be required to maintain the level of security as identified for each asset. Factor is an Equal Opportunity Employer. For more, visit: factor.law

• Contract analysis and checking quality of other analysts’ work • Capturing clauses under pre-defined fields • Preparing contract templates (calibration) • Working with all types of contracts ex.: commercial, public, MSA, NDA, SOW • Train and oversee the work of Contract Analysts performing contract review • Implement and maintain quality control and assist in producing hand-offs of multiple deliverables for the client often on tight timelines • Assist with the preparation of training materials, provide feedback for the teams, and serve as a primary escalation for team members and clients if applicable

• Supporting clients' business by drafting and negotiating pharma manufacturing and supply chain agreements as part of a wider general support service to the client’s contracts management and in-house legal teams. • Being part of a team committed to overall delivery of services and compliance with all delivery commitments to the client • Drafting, reviewing, and negotiating manufacturing-related agreements, ensuring compliance with internal policies and regulatory standards. • Collaborating cross-functionally with R&D, QA, Supply Chain, and Regulatory Affairs to support manufacturing operations. • Advising on FDA regulations, GMP requirements, and relevant legal frameworks. • Managing external manufacturing partner contracts, including performance and dispute resolution. • Assisting in updating contract templates and playbooks to improve process efficiency. • Monitoring industry and regulatory developments and integrating updates into legal counsel.

• Own the day-to-day delivery of Legal Operations projects under agreed direction • Plan, manage, and deliver projects end-to-end, including milestones, risks, and dependencies • Support complex, multi-stream programmes by coordinating Legal Ops workstreams and tracking delivery • Act as a reliable delivery lead within wider legal or operational change initiatives • Ensure Legal Ops processes are implemented consistently across engagements • Ensure contracts, templates, playbooks, SOPs, and guidance are structured for AI ingestion • Maintain standards for AI adoption, and support delivery teams in AI enabling them to deliver services efficiently. • Design, develop and Implement workflows where AI is the first pass, supported by human validation • Define, track, and maintain Legal Operations and legal delivery metrics • Capture performance data across matters, contracts, turnaround time, quality, and risk • Build and maintain reporting using PowerBI, Excel, SharePoint, and Microsoft tools • Build and improve workflows using tools including (but not limited to) PowerApps, Power Automate, SharePoint, and Microsoft 365. • Support the Automation agenda.