EVG Specialty Network

Title: IT Administrator Job Description: Brooklyn, New York Location: Brooklyn, NY (On-site initially → Hybrid/Remote About the Role EVG Specialty Network and VERG Brooklyn are looking for a hands-on IT Administrator to join our team and serve as the go-to technology partner for a busy specialty animal hospital in Brooklyn—while also supporting additional hospital locations remotely. This is an ideal opportunity for someone early in their IT career (1–5 years of experience) who enjoys variety, problem-solving, and learning on the job. You’ll get exposure to everything from help desk support to systems and networking, with a clear path to grow into a more advanced infrastructure role over time. You’ll start fully on-site to build relationships and gain a deep understanding of our systems, then transition into a more flexible hybrid/remote setup with occasional on-site visits. What You’ll Do Be the Go-To IT Support - Provide day-to-day technical support to doctors, technicians, and administrative staff - Troubleshoot hardware, software, and connectivity issues (Windows, printers, peripherals) - Support clinical and business applications used in a veterinary environment - Manage user accounts, access, and onboarding/offboarding Support Core Systems - Assist with Windows servers, Active Directory, and basic Group Policy - Help manage Microsoft 365 (Exchange, Teams, OneDrive) - Monitor system performance, backups, and alerts - Perform routine updates, maintenance, and patching Work Across Networks - Troubleshoot basic network issues (connectivity, DNS, DHCP, VLANs) - Support firewalls, switches, and wireless systems (Meraki experience is a plus) - Coordinate with vendors and ISPs when needed Support a Growing Network - Provide remote IT support across multiple hospital locations - Help standardize systems and processes across sites - Assist with projects like new site setups, upgrades, and equipment rollouts Contribute & Grow - Participate in IT projects (infrastructure upgrades, migrations, security improvements) - Maintain clear documentation for systems and processes - Help improve IT workflows and best practices What We’re Looking For - 1–5 years of experience in IT support, systems administration, or a related role - Strong troubleshooting skills across hardware, software, and basic networking - Experience with: - Windows 11 - Active Directory / user management - Basic networking (IP addressing, DNS, DHCP) - Ability to communicate clearly with non-technical users - Self-starter who can prioritize and work independently Nice to Have - Microsoft 365 administration experience - Familiarity with virtualization (VMware or Hyper-V) - Experience supporting multiple locations or distributed environments - Exposure to networking/firewall platforms (e.g., Cisco Meraki) - Knowledge of backup and disaster recovery - Experience in healthcare or veterinary settings Work Environment - Phase 1: Fully on-site in Brooklyn, NY - Phase 2: Hybrid/remote with occasional on-site visits - Occasional after-hours work for maintenance or urgent issues Why Join Us? - Gain hands-on experience across systems, networking, and support - Work in a fast-growing, multi-site healthcare environment - Clear path for career growth into more advanced IT roles - Transition into a flexible, primarily remote position after onboarding - Make a real impact supporting teams who deliver critical animal care EVG Specialty Network and VERG Brooklyn are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. US Pay Range $70,000 - $85,000 USD

• Own full operational and financial performance for assigned hospitals • Partner with Finance and hospital leadership to develop budgets, forecasts, and performance targets • Monitor key metrics and lead initiatives to improve efficiency and profitability • Conduct regular operating reviews to assess performance and drive action plans • Develop ROI analyses and business cases for capital investments • Lead strategic growth initiatives, including new department development • Identify opportunities to expand services, increase access to care, and improve throughput • Support hospitals in scaling operations to meet increasing demand • Coach and mentor hospital leaders to build accountability and strong performance cultures • Partner with Talent Acquisition to recruit and retain top veterinary and support talent • Build leadership bench strength and support succession planning • Ensure adherence to company standards, regulatory requirements, and industry best practices • Identify operational risks and implement corrective actions proactively • Act as a key liaison between hospitals and corporate teams • Partner with HR, Marketing, Finance, and Talent Acquisition to drive results • Foster alignment, transparency, and shared accountability across the network • Travel up to 20% to provide hands-on support and leadership • Maintain a visible, engaged presence within hospitals to build trust and credibility

• Design and implement a scalable HR infrastructure across a multi-site organization • Standardize processes across recruiting, onboarding, performance management, and employee relations • Establish clear accountability, expectations, and operating rhythms across all people functions • Build a recruiting engine that consistently delivers high-quality veterinarians, specialists, and leaders • Partner with operations to align hiring with hospital growth and service line expansion • Elevate recruiting from reactive to proactive and data-driven • Build leadership capability across Hospital Administrators, Practice Managers, and Department Leaders • Implement clear performance management systems tied to outcomes • Partner with the CEO and COO to strengthen leadership bench strength across the network • Create simple, scalable systems that support hospitals—not slow them down • Bring consistency and clarity to employee relations and performance management • Ensure compliance across multiple states without overcomplicating processes • Oversee payroll and benefits with a focus on accuracy, efficiency, and scalability • Build and refine compensation structures that align performance with results • Ensure total rewards are competitive and support retention • Build a culture of accountability, performance, and respect • Identify and address retention risks early