eschbach

• Implement machine learning models as scalable backend services in accordance with our development and security guidelines • Collaborate closely with Data Scientists to take models from prototype to production • Continuously improve and optimize machine learning models in production • Translate customer requirements into effective, scalable ML solutions • Design and implement secure APIs and backend components • Develop and maintain data access layers (e.g., MS SQL, Elasticsearch) • Ensure high standards of quality, performance, and security • Contribute to technical specifications and architecture decisions

• Build and lead high-performing consulting & implementation teams • Develop capabilities to deliver scalable, high-impact IOP solutions • Shape effective ways of working and drive organizational growth • Lead end-to-end delivery of IOP (PoCs, pilots, global rollouts) • Translate customer processes into scalable solution designs • Ensure measurable outcomes through clear KPIs and success criteria • Integrate IOP into customer IT architectures (e.g. MES, ERP, LIMS, data platforms, AI) • Drive expansion from pilots to multi-site and global programs • Partner with Sales on strategic accounts and pre-sales activities • Deliver ARR growth, services revenue, and strong customer value • Drive user adoption, value realization, and high renewal rates • Ensure highest renewals rates by ensuring customer value and address risks early • Ensure technically excellent, scalable implementations • Foster strong collaboration with Dev & DevOps teams • Drive continuous improvement, innovation and operational stability.

Role Description We are looking for a Business Development Representative for our remote North America team. The ideal candidate will have five or more years of business development experience providing field sales teams with qualified leads and have a basic knowledge of software demonstration. - Attain sales target goals in the assigned territory through compliant promotion of portfolio of products. - Work collaboratively with the Marketing and Sales teams to develop and implement appropriate prospect plans. - Develop strategic targeting plans to successfully meet monthly quotas. - Deliver information relevant and uniquely tailored to each customer through thorough pre-call preparation and post-call planning. - Learn key messaging for features and functions of products to maximize customer engagement. - Conduct high-volume consultative selling that includes demonstration of the product using various communication tools. - Support on-site corporate functions when necessary. Qualifications - A bachelor’s degree or equivalent work experience in the field. - 5+ years’ experience of customer prospecting for a B2B SaaS or technology company. - Working knowledge of MS Office applications, LinkedIn Sales Navigator, and HubSpot. - A proven track record of achieving a high volume of outbound activity each day while maintaining a positive and energetic attitude. - Exceptional communication, active listening, organization, time-management, and follow-through skills. - Confident, integrity-driven team player with strong interpersonal skills, results-focused self-starter, committed to exceeding performance goals. Benefits - Competitive pay. - A full-time job with a comprehensive benefits plan. - A secure job in a professional environment with friendly and open-minded colleagues. - Healthy and good work-life balance with flexible working hours. - A high degree of personal responsibility and opportunities for further development and training. Company Description eschbach is a global leader in providing enterprise software solutions to process manufacturers around the world. We help our customers digitally transform their operations by providing them with our Plant Process Management solutions. Our people-centered enterprise platform, Shiftconnector®, is the only software specifically designed for the process industry. Contact Person You still have questions? Then get in touch with our Head of Marketing & Communication North America, Donna Jenkins!

• In this role, you will work closely with your team on exploratory testing, test automation, and maintaining test cases. • Collaborate closely with our development and QA teams to ensure top-notch software quality. • Actively contribute your expertise to the continuous improvement of our software quality. • Help optimize our testing processes and ensure efficient workflows. • Uncover weaknesses through exploratory testing and help maintain the stability and reliability of our applications. • Plan, execute, and document regression and acceptance tests to ensure smooth functioning of new features. • Maintain and continuously improve existing test cases to increase accuracy and effectiveness. • Develop comprehensive test plans and strategies that ensure stable, high-quality software. • Create and implement automated tests – including UI tests, API tests, as well as performance and load tests – to expand test coverage.

• Own and grow a portfolio of existing SaaS customers with a strong focus on expansion, upselling, and long-term account development • Build and maintain strong relationships with key stakeholders across operations, quality, and IT • Identify and drive new opportunities within existing accounts (new sites, plants, business units) • Develop and execute strategic account plans to maximize long-term revenue potential • Partner closely with Customer Success, Implementation, and Product teams to drive adoption and customer value • Lead commercial discussions including renewals, expansions, and contract negotiations • Support value-based product demonstrations and position our solution in complex manufacturing environments

• Developing and executing sales strategies and plans in order to achieve sales targets • Conducting C-level meetings, advisory workshops, and solution demonstrations (remote and on-site) with global pharma clients. • Demonstrating and clearly differentiating the product from value proposition the competition focusing on our clear and compelling • Driving new consulting and SaaS solution sales along the pharma value chain. • Closing opportunities - including final contract negotiations (while receiving support from tech, pre-sales and legal side) • Forecasting and delivering against substantial revenue targets and achieving the assigned sales volume • Identifying new business opportunities and following-up the defined business opportunities • Working with Marketing and Business Developing teams to assist in driving lead generation and awareness • Supporting channel planning process and forecasting for assigned territory • Documenting plans, activities and opportunities accurately in the CRM system

• Manage and grow an existing customer portfolio with a focus on upselling and account expansion • Building meaningful and long-term relationships with your customer base • Create strategic development plans with a long-term vision for your portfolio • Active outreach to new sites, users, and key stakeholders within your existing accounts • Partner with Consultants and Customer Success teams to expand use cases, drive satisfaction and product adoption • Lead contract renewals, ensuring timely closure and revenue retention • Support accurate invoicing in collaboration with internal stakeholders