Entreprenista

Role Description Entreprenista is a fast growing membership community and media company serving women entrepreneurs at all stages. In this role, you'll be Entreprenista's first dedicated technology leader, owning the products and infrastructure the business runs on, across internal operations and the member-facing products we take to market. - Own the technology roadmap. - Lead the build of new Entreprenista products end-to-end. - Support the needs of all departments within the company. - Drive the technology and product roadmap in partnership with leadership. - Lead the technology and product execution/project management. - Own the design and execution of our martech and revenue stack. - Own the architecture, integrity, and evolution of the membership database. - Transition external technology work in-house over the first six months. - Prioritize across requests from every team and build systems that reduce ad hoc work. Qualifications - A track record of leading technology and shipping products. - 7+ years building software, products, or technical infrastructure. - Hands-on technical depth across the modern stack. - Experience with martech and revenue tools (Klaviyo, HubSpot, Stripe, GA4/GTM, Zapier/n8n). - Experience in building and launching products from concept to real users. - Strong data and integration architecture instincts. - Ability to translate business needs into technical reality. - Precise, accountable, and trust-building. Requirements - Experience with subscription or membership business models. - SQL proficiency and experience with membership databases/data warehouses. - Proficiency in Python or JavaScript for custom builds. - Experience with API integrations beyond no-code. - Familiarity with community product infrastructure. - Experience as an early or first technical hire. - Background in or passion for serving founders, creators, or small business communities. Benefits - New Entreprenista products ship on time and work as intended. - The technology and product roadmap is owned, documented, and visible. - External technology partnership transitioned in-house within six months. - The membership database and core data infrastructure are stable and trusted. - Builds ship at a faster pace than the current baseline. - Cross-functional partners report fewer blocked dependencies. - Recognized internally as the technology and product function for the company.

Role Description We’ve built something real at Entreprenista: a loyal, growing community of women founders who trust us to show up for them. We have the audience, the products, and the momentum. What we need now is someone to help build the engine that connects those dots: the funnels, flows, and campaigns that turn attention into revenue and one-time buyers into long-term members. This role sits at the heart of our growth function, working in close partnership with the VP of Growth. You’ll be the primary driver of lifecycle strategy and execution, the person who knows our funnel inside out, owns the copy and campaigns, and brings sharp recommendations to the table. You won’t be operating in isolation; you’ll be part of a collaborative leadership dynamic where your expertise shapes the direction and your execution makes it real. If you’re a strong lifecycle marketer who does your best work when you’re close to strong leadership (not underneath it, but alongside it), this role was built for you. What You’ll Drive - Lifecycle strategy, as the primary architect: - Go-to person for acquiring, converting, and retaining our audience across email, SMS, and DM channels. - Develop segmentation strategy, propose funnel frameworks, and build sequencing logic that drives results. - Collaborate with the VP on funnel architecture and prioritization decisions. - Member retention, from first login to long-term loyalty: - Own the full member retention lifecycle. - Design and optimize onboarding flows for new members. - Build re-engagement and winback campaigns for at-risk or lapsed members. - Develop renewal sequences that reduce churn. - Create upsell and cross-sell journeys that grow member value over time. - Partner with the membership team on Circle engagement strategies. - Conversion copy, fully yours: - Own landing pages, sales pages, lead magnets, and automated email sequences. - Set the creative bar and write with a sharp conversion lens. - Develop a consistent voice across lifecycle touchpoints. - Performance: you surface it, we act on it together: - Own lifecycle reporting and monitor CVR, CTR, LTV, AOV, and engagement. - Run a structured testing program and bring data-backed recommendations to the VP. - Collaborate on prioritization based on performance data. - Campaign execution and systems: - Build and maintain campaigns and automated flows in Klaviyo and ManyChat. - Manage weekly and monthly sends. - Ensure lifecycle systems are clean, documented, and scalable. - Identify tooling gaps and work with the broader team to improve data flow. - Cross-functional collaboration, shared and situational: - Work alongside Growth, Membership, Special Projects, Marketing, and Partnerships teams. - Relationship ownership varies by team; ensure nothing falls through the cracks. Qualifications - A proven track record in lifecycle marketing, with campaigns to point to. - 5+ years in lifecycle, email/SMS, or growth marketing. - Real experience with member or subscriber retention. - Experience building onboarding flows, renewal sequences, and winback campaigns. - Strong Klaviyo power user. - Ability to write copy that converts. - Data-fluent and recommendation-driven. - Thrive in a collaborative, high-trust dynamic. - Understanding of subscription and digital product businesses. - Ability to manage complexity without losing detail. - On the pulse of the latest AI tools for efficiency. Bonus Points - Hands-on experience with SamCart, Webflow, Circle, HubSpot, Zapier, Stripe, or ClickUp. - Experience designing multivariate tests and building structured testing roadmaps. - Familiarity with attribution modeling or multi-touch revenue analysis. - Experience with conversational marketing: ManyChat, Instagram DM flows, LinkedIn outreach. - Passion for and/or experience serving founders, creators, or small business communities. How We’ll Measure Success - Qualified list growth through high-converting opt-ins, lead magnets, and acquisition funnels. - Conversion rate improvement across the lifecycle funnel with quarterly targets. - Email and SMS engagement trending up through segmentation, personalization, and testing. - Revenue-generating funnels launched on time for new products, offers, and seasonal campaigns. - A testing program with documented learnings that build on each other over time. - Strong cross-functional alignment with fewer handoff gaps, faster execution, clearer communication. - A lifecycle function that becomes more scalable and less reliant on heroics over time.

ABOUT US: Entreprenista is a media company and membership community dedicated to the advancement of women entreprenuers. Whether we’re partnering with technologies to help our community make the most of their commerce site, or producing hand-curated networking events guaranteed to lead to meaningful business connections, Entreprenista is the #1 resource to help women grow and scale their businesses. The Entreprenista League is our paid membership community where we help women connect, learn, and grow. ROLE DESCRIPTION We're seeking a dedicated Community Manager to join our dynamic, women-led team. The ideal candidate is a detail-oriented professional with strong communication skills (both written and verbal), excellent judgment, and a passion for fostering positive community engagement. You'll serve as the frontline guardian of our community culture, ensuring our members have a safe, supportive, and vibrant space to connect and grow. Reporting to the Director of Membership & Community, you will work alongside a team of Community Coordinators who handle post scheduling and event logistics. In this role, you will own the community engagement strategy, developing it, presenting it for Director approval, and overseeing its execution. The ideal candidate is proactive, community-minded, and thrives in building and maintaining healthy online spaces. RESPONSIBILITIES Community Moderation & Engagement - Review and action flagged posts to ensure compliance with community guidelines - Move posts to appropriate community rooms/channels for optimal organization and member experience - Actively comment on and engage with member posts to foster connection and conversation - Monitor community discussions and identify any inappropriate content or guideline violations - Flag posts that violate community standards and escalate issues as needed - Direct message members to provide personalized engagement, welcome new members, and build relationships - Develop and own the community engagement strategy (posts, comments, DMs), present to Director for approval, and partner with Community Coordinators on execution Member Support & Communication - Plan and lead all virtual programming - an average of 10 events per month - Must be comfortable on camera and leading the discussion - Respond to member questions and provide timely, helpful support - Inform members who discuss working with fellow Entreprenistas about social media highlight opportunities and direct them to complete the appropriate form - Answer general inquiries about community features, events, and resources - Maintain a welcoming and supportive tone in all member interactions Reporting & Insights - Track and report community trends, engagement patterns, and member feedback to the Director of Membership - Identify opportunities to enhance member experience based on observed behaviors and conversations - Provide regular updates on community health, including engagement levels and any concerns REQUIREMENTS - 1-2+ years of experience in community management, social media moderation, or customer support - Strong understanding of online community dynamics and best practices - Excellent written communication skills with the ability to engage authentically and professionally - Sound judgment and ability to make quick decisions in accordance with community guidelines - High emotional intelligence and conflict resolution skills - Detail-oriented with strong organizational abilities - Self-motivated and able to work independently in a remote environment - Familiarity with community platforms (Circle experience is a plus) - Passion for supporting women entrepreneurs and fostering inclusive spaces WHY YOU SHOULD WORK WITH US: - Virtual Office - Work from home - Flexible / negotiable hours - Women-owned and led business - Access to educational advancement through our virtual events with experts - Exposure to incredible entrepreneurs and leaders Equal Opportunity Employer. We’re committed to diversity and maintaining a work environment that is free from harassment and discrimination. Applicants from all backgrounds are encouraged to apply, and will not be discriminated against on the basis of any protected status under federal, state, or local law.