EngagedMD

• Design, build, and maintain backend services and APIs using TypeScript and modern Node.js frameworks • Lead system design efforts for new and existing platforms, including data modeling, scalability, reliability, and long-term maintainability considerations • Own complex backend domains end-to-end, from initial solution design through implementation, deployment, and long-term operation • Collaborate closely with Product, Design, frontend, infrastructure, and Customer Success teams to translate product goals and customer needs into clear technical execution plans • Propose and refine implementation approaches, including technical tradeoffs, sequencing, scope definition, and operational considerations • Break down ambiguous initiatives into actionable engineering work with clear assumptions, risks, and dependencies • Drive technical direction and standards across the backend stack, including coding practices, observability, error handling, maintainability, and performance • Make pragmatic technical decisions that balance delivery speed, system quality, maintainability, and user impact • Identify and proactively address technical debt, scalability bottlenecks, security concerns, and operational risks • Use modern tooling, automation, and AI-assisted development workflows to improve engineering efficiency and execution velocity • Mentor and support engineers through code reviews, design discussions, technical guidance, and collaborative problem-solving • Contribute to incident response, root-cause analysis, and improvements to system resiliency and operational maturity

• Provide first-class service including troubleshooting, issue resolution, bug escalation and data request fulfillment for key users, executives and patients • Explain technical terms and concepts to a non-technical audience • Support product implementation activities • Work closely with Professional Services, Customer Success, and Engineering team members to provide a high-quality customer experience • Assist with team projects such as documentation, process optimization and compliance

• Collaborate with other Product leaders to help define and share our overall product vision, including contributing to and prioritizing EngagedMD’s product roadmap • Leverage AI to design and prototype new features • Leverage data to inform investment decisions and drive feature impact. • Commercialize new features and product lines in support of revenue growth goals • Collaborate across Engineering and Design functions to enhance product functionality. • Lead and execute the user feedback lifecycle process • Manage product integrations with other health tech companies and electronic medical record (EMR) partners • Lead, grow, and develop a high-performing product management team

• Design and develop robust, scalable, and secure full-stack solutions for our patient journey web application, ensuring high performance and availability across both client and server. • Collaborate with various teams to understand and translate business requirements into technical solutions that meet our customers' needs. • Build and maintain APIs to integrate with third-party services and tools, ensuring seamless data exchange and interoperability • Optimize and tune the application for performance, scalability, and reliability, working closely with the DevOps team • Participate in code reviews, testing, and quality assurance activities to ensure code quality and adherence to best practices and standards

You’re a detail-oriented accountant who takes pride in accurate, reliable financial operations and wants to play a meaningful role in strengthening financial operations. We’re EngagedMD and we have a patient journey application used by more than 3 million users nationwide and internationally since its launch. We continue to see strong growth and adoption from medical clinics across multiple markets. This is an exciting opportunity to join us in our mission to help carers carry on caring. You will play a key role in ensuring the accuracy and integrity of our financial operations, executing both day-to-day accounting processes and month-end close. You’ll also have the opportunity to oversee revenue operations and drive analysis on financial data, while collaborating cross-functionally and working with our clients. This fully remote role reports to our Director of FP&A and candidates are required to reside in the United States. This role requires legal authorization to work in the United States. EngagedMD is unable to sponsor current H1B visa holders for this role. What You’ll Do - Execute month-end accounting close processes in a timely manner and ensure financial records are in accordance with Generally Accepted Accounting Principles (GAAP), revenue recognition best practices, state and federal laws and regulatory requirements - Contribute to the development of monthly, quarterly and annual financial reporting decks and provide ad-hoc reporting and insights to support decision-making - Generate and review monthly customer invoices, ensuring accuracy and timely delivery - Manage revenue operations through internal systems, including ticket triage and issue resolution - Respond to customer and internal billing inquiries via shared inboxes - Maintain and analyze recurring billing reports to support revenue accuracy and visibility - Process accounts payable through Brex and manage bank feed transactions - Support month-end close processes, including journal entries, reconciliations and variance review - Partner with external firms to support domestic and foreign income tax filings and compliance requirements - Continuously improve related processes and serve as system owner for relevant systems What You’ll Bring - 2-4 years of relevant experience working in either corporate accounting, revenue operations or public accounting - Exceptional proficiency with Quickbooks, Excel and Google Sheets - CPA eligible / some CPA exams passed is highly preferred, active CPA is a plus - Bachelor’s degree in accounting or equivalent experience - A mission-driven orientation to all you do - Superior written and verbal communication skills - Ability to thrive in a small, fast-paced organization It’s Also Nice If You… - Have SQL knowledge and proficiency - Have experience working in a SaaS or healthcare - Have Big Four public accounting experience - Have experience migration from Quickbooks to another ERP - Have successfully worked remotely with distributed teams in the past What We Offer - Competitive compensation and equity - Medical, dental, and vision coverage heavily subsidized by the company - Open Paid Time Off - Paid family and medical leave - Generous paid holidays - 401(k) retirement savings plan About EngagedMD At EngagedMD, we embrace a mission-driven culture where committed individuals come together to make a real impact in healthcare. Our core values of integrity, collaboration, impact, recognition and growth inform how we work together. They also make possible our culture of belonging and excellence where our team members can be themselves, grow professionally, do their best work, and be rewarded for it. Join us today in our mission to help carers carry on caring.

You’re a marketing manager adept at enabling sales teams and driving business growth through data-driven marketing strategies. We’re EngagedMD and we have a patient journey application used by more than 3 million users nationwide and internationally since its launch, and we continue to see enormous growth and adoption from medical clinics across multiple markets. This is an exciting opportunity to join us in our mission to help carers carry on caring. You will work with the Head of Marketing to execute GTM initiatives, campaigns, and programs aligned to priorities. You will also closely collaborate with our Sales and Customer Success teams, enabling them with high-quality assets and own our lead generation efforts. This fully remote role reports to our Head of Marketing and candidates are required to reside in the United States. This role requires legal authorization to work in the United States. EngagedMD is unable to sponsor current H1B visa holders for this role. What You’ll Do Develop compelling sales enablement assets: including decks, sell sheets, enablement kits, battlecards, and training materials to support Sales, Partners, and Providers throughout the sales and onboarding journey Create onboarding, retention, and advocacy materials to enable Customer Success and drive customer adoption and expansion Partner with Sales and Customer Success to prioritize and deliver marketing initiatives, ensuring high-quality and timely execution. Execute on the product positioning and messaging across verticals, ensuring  differentiation, clarity, and alignment with market needs and company growth priorities. Design and execute multi-channel demand generation programs across email, webinars, events, and ABM campaigns to drive qualified pipeline growth Manage and maintain the content calendar, including campaign themes, product announcements, and social strategy aligned to business objectives. Own campaign performance analysis, translating data into actionable insights and optimization plans that improve pipeline contribution and ROI Produce customer case studies, success stories, and measurable proof points What You’ll Bring Competitive compensation and equity Medical, dental, and vision coverage heavily subsidized by the company Open Paid Time Off Paid family and medical leave Generous paid holidays 401(k) retirement savings plan EngagedMD is an equal opportunity employer. We’re committed to diversity, equity, and inclusion. We believe our company and products are made better by the varied perspectives of our employees, each of whom we seek to empower and support in their individuality. We hire our team members on the basis of merit, qualifications, and the needs of our business in order to best achieve our mission to help carers carry on caring. Pursuant to this commitment, EngagedMD will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact peopleops@engagedmd.com . About EngagedMD At EngagedMD, we embrace a mission-driven culture where committed individuals come together to make a real difference in healthcare. Our core values of integrity, collaboration, impact, recognition and growth inform how we work together. They also make possible our culture of belonging and excellence where our team members can be themselves, grow professionally, do their best work, and be rewarded for it. Join us today in our mission to help carers carry on caring.