Eloware

• Process billing for domestic and international customers. • Register and maintain contracts. • Manage system license releases and register time bank entries in Iniflex. • Apply adjustments (monthly, annual, hourly rate, budget table). • Register accounts on clients' platforms and manage platform access. • Support the Accounts Receivable team, ensuring all billings align with contracts and commercial terms. • Support analyses (international clients, quotations). • Handle and manage tickets through the Orquestra platform. • Provide customer service and support via email, phone and WhatsApp. • Draft and update internal procedures as needed. • Other duties related to the role.