Enterprise Events Group

• The Account Director is the main client contact on assigned accounts, both existing and new. • Responsible for identifying client event needs, building & maintaining relationships, and executing specific account strategy on assigned accounts for the company. • Works closely with all Departments from sales management through event execution. • Mentor and guide teams towards customer success. • Primary account client liaison. • Responsible for building strong relationships with key contacts within the Account. • Create a business plan with the Owner, General Manager and Director of Account Services of how to obtain event market share within existing Accounts. • Identify new business opportunities within existing accounts. • Oversee the development and execution of program operations within assigned accounts. • Oversee and advise on pre-program walkthrough meetings with team for all programs. • Manage and operate events as determined by Director of Account Services.

• Plan, develop, and execute sponsorship programs from start to finish • Serve as the primary sponsor manager for a specific program or event • Create and develop customized sponsorship packages on behalf of clients • Ensure the fulfillment of all sponsorship needs, including managing logistics and deliverables • Oversee sponsor invoicing, payments, and financial tracking • Manage sponsor programs on-site, including travel to event locations

• Responsible for the pre-planning of programs, site sourcing and negotiating of program contracts. • Leads the strategic sourcing pre-sale portion of events and is the main point of contact for clients, hotels, and internal team members. • Develops effective relationships with all vendors to provide the largest selection and best value to clients. • Review and determine scope of projects with Account/Project Manager, creating project specifications. • Research and recommend suitable destinations/venues for client programs. • Develop program documents such as agreements, budgets, and itineraries. • Coordinate detailed site inspections and conduct hotel contract negotiations. • Prepare and maintain all client-related documentation and files.

• Acting as the primary client liaison, responsible for overseeing all communication with client, sponsor/exhibitor and third party vendors • Planning, developing and executing sponsorship program • Serving as sponsor manager for a specific program • Responsible for fulfillment of all sponsorship needs. • Managing invoicing and payment of all sponsorships.

• Responsible for full-cycle, supporting hiring needs across Account Services, Operations, Travel Staff, Event Management, and Specialist-level roles. • Partner closely with department leaders to understand staffing needs, proactively source and evaluate qualified candidates. • Manage hiring pipelines and deliver a high-quality candidate experience. • Provide insight and guidance on hiring strategy, staffing needs, candidate alignment, and talent planning.

• The Senior Event Manager serves as a strategic partner to senior client stakeholders, owning the planning and delivery of executive meetings while ensuring flawless execution, proactive communication, and alignment with the client’s business objectives. • Work as part of a dedicated team of 4–5 event professionals. • Assume full ownership and accountability for the planning and execution of client-dedicated executive meetings and events. • Serve as a primary point of contact for senior-level client stakeholders maintaining clear, concise, and executive-ready communication. • Lead and execute executive meetings desk operations, managing complex, confidential, and detail-driven programs. • Collaborate closely with a dedicated team of 4–5 event professionals, supporting team execution and ensuring seamless coverage across programs. • Proactively identify risks, anticipate needs, and resolve issues with discretion and professionalism. • Manage event budgets, invoicing, schedules of payments, and cost-savings reporting with a high degree of accuracy and transparency.

• Own overall day-to-day relationship with assigned clients for all event technology product technical requirements • Build events in assigned vendor platforms • Develop, prepare, and nurture customers for advocacy • Work to identify and/or develop upsell opportunities during the sales cycle • Advocate customer needs/issues cross-departmentally • Program manage account escalations • Participation contributing to team meetings; providing client updates on development and production problems.

• Assume total responsibility and ownership in leading the planning and execution of all assigned events, at any scale • Oversee the planning and execution of each team member on large events • Daily interface with client on assigned events • Conceptualize and lead strategic events, ensuring every aspect of the event is aligned with the client’s overall event objective • Serve as team lead and bring leadership and guidance to team members across all Departments, including Registration, Platform, Sponsorship, IS, Air, and Finance • Proactively bring new ideas and improved processes to team to streamline internal team operations and enhance client experience • Identify Event Manager and Specialist hard-skill training needs and communicate needs to Director of Event Operations • Mentor and guide Event Managers and Specialists in the hard and soft skills required for the successful execution of events and professional development • Manage event budget, invoicing, schedules of payments and cost savings report • Oversee overall program agenda, ensuring communication across all internal and external teams • Oversee and manage event project plan/timeline • Lead client and internal meetings, including regular status meetings, pre-program walkthroughs, onsite meetings, and post program debriefs • Drive client and internal team deliverables to meet timeline milestones • Manage all aspects of venue coordination, including meeting space allocation, meeting room set-up, diagrams, food & beverage, electrical, internet • Manage DMC and outside vendors, including Audio Visual, Production, Entertainment, IT/Internet, Photographer, Printer, Security, Shipping, Translation, Transportation • Coordinate content, graphic development and production of all program collateral (i.e. agenda, conference guide, program of events, etc.) and signage • Organize pre-trip mailings and attendee gift and giveaway selections • Develop budgets, coordinate itineraries, and lead site inspections • Confirm client VIPs, create VIP grid & photo cheat-sheet, and coordinate room amenities & transportation • Review and contract onsite Travel Staff with Account Owner • Coordinate on-site technology order with IS Department • Develop final Program Specification Document (PSD) • Coordinate shipping procedures and arrangements pre and post program • Transition program information and walk through all program specifications with Travel Staff onsite • Oversee on-site program operations • Manage final billing and presentation of final bill to client

• Assume total responsibility and ownership in leading the planning and execution of all assigned events. • Coordinate event management across all Departments, including Registration, Platform, Sponsorship, IS, Air, and Finance. • Manage event budget, invoicing, schedules of payments and cost savings report. • Oversee overall program agenda, ensuring communication across all internal and external teams. • Oversee and manage event project plan/timeline. • Lead and participate in client and internal meetings, including regular status meetings, pre-program walkthroughs, onsite meetings, and post-program debriefs. • Drive client and internal team deliverables to meet timeline milestones. • Manage all aspects of venue coordination, including meeting space allocation, meeting room set-up, diagrams, food & beverage, electrical, internet. • Manage DMC and outside vendors, including Audio Visual, Production, Entertainment, IT/Internet, Photographer, Printer, Security, Shipping, Translation, Transportation. • Coordinate content, graphic development and production of all program collateral (i.e. agenda, conference guide, program of events, etc.) and signage. • Develop budgets, coordinate itineraries, and lead site inspections.

• Alongside S&T Account Directors, help identify client event needs, build & maintain relationships, and execute account strategy. • Provide consistency for the client and sound program knowledge across multiple events within the same account. • Assist the S&T AD(s) with the overall program experience, mentor, advise, guide junior team members, and build loyalty with clients and work independently toward the success of their events. • Continue the responsibilities of the Senior Project Manager on assigned programs. • Work alongside the S&T ADs to reinforce EEG’s aspirations and amplify the five critical behaviors for success.