Easygenerator

• Proactively identify and engage with key decision-makers through outbound channels • Conduct cold calls, send personalized cold emails, and initiate LinkedIn messaging sequences to spark interest and fuel our growth. • Qualify leads by understanding their needs, pain points and goals. • Create and prioritize strategic target account lists within a defined territory

About Easygenerator Easygenerator is an award-winning EdTech scale-up trusted by global brands like Kellogg’s, T-Mobile, and Siemens. We simplify knowledge sharing through our powerful SaaS authoring tool, empowering organizations to create engaging e-learning content with ease. As we continue to grow internationally, we’re expanding our content team to make learning even more impactful, interactive, and user-friendly. We’re looking for a Course Creator who combines creativity with instructional design expertise, someone passionate about transforming content into engaging learning experiences that truly resonate with end users. What you’ll be doing - Create engaging learning activities and compelling course content using Easygenerator. - Convert existing customer learning materials into interactive, user-friendly courses. - Collaborate with subject matter experts to identify training needs and define target audiences. - Set clear instructional goals and ensure content aligns with learning objectives. - Apply instructional design theories, methodologies, and best practices. - Analyze trends in learning technologies and continuously improve course quality. - Write, edit, and paraphrase instructional content to enhance clarity and engagement. - Design structured lessons and contribute to curriculum planning. What you’ll bring - 1+ year of relevant experience in course creation, instructional design, or e-learning. - Excellent command of English, both written and spoken. - Strong listening, organizational, and communication skills. - Creative mindset with the ability to think outside the box. - Collaborative attitude with the ability to work effectively with cross-functional teams. - Basic understanding of instructional design principles and learning methodologies. Why you’ll love working with us - Join a fast-growing, international EdTech company shaping the future of learning. - Work on impactful projects that improve how people learn worldwide. - Collaborative, innovative, and supportive team culture. - Remote work setup from anywhere in the Philippines. Ready to join us? If you’re excited about creating engaging learning experiences and want to be part of a dynamic, global team, we’d love to hear from you!

• Own and manage a portfolio of accounts, ensuring high levels of customer satisfaction, retention, and growth. • Build and sustain strong relationships with key stakeholders, acting as a trusted advisor to help customers achieve their business outcomes. • Objectively assess account health scores and proactively take action to improve them to maximize customer retention. • Identify potential risks within accounts early and lead mitigation plans in collaboration with customer stakeholders. • Lead regular check-ins, Quarterly Business Reviews (QBRs), and strategic discussions with customers. • Develop and execute strategic success plans tailored to each customer’s objectives and use cases, supporting retention and unlocking opportunities for account expansion and upsell • Act as the voice of the customer internally, providing feedback to Product and influencing roadmap decisions.

• Proactively identify and engage with key decision-makers through outbound channels • Conduct cold calls, send personalized cold emails, and initiate LinkedIn messaging sequences to spark interest and fuel our growth. • Qualify leads by understanding their needs, pain points and goals. • Create and prioritize strategic target account lists within a defined territory

• Proactively engage customers to maximize adoption and value realization, supporting the Customer Success team in achieving renewals and expansion goals. • Deliver impactful onboarding sessions, product trainings, and webinars that inspire confidence and promote product utilization. • Partner closely with Customer Success Managers to track customer health, identify opportunities for growth, and ensure customers reach key success milestones. • Continuously improve and scale our onboarding experience to enhance customer satisfaction and business impact. • Represent the voice of the customer internally, providing actionable insights to help shape product development and customer strategy.