This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for a Partner Success Specialist for the US Market to manage our main key accounts/Clubs. You’ll play a key role in building and maintaining strong relationships between sports clubs and Playtomic. If you are someone who has a tremendous amount of energy, curiosity and is persuasive… this is the role for you! - Create long-term relationships with our top partners through proactive and regular communication, supporting in everything they need and building engagement to our platform. This includes weekly and monthly business reviews and face-to-face meetings. - Improve operational performance of our partners making sure we always deliver the best service to our players while increasing Playtomic’s revenue. - Onboard new partners to our platform by providing them with all the information and tools they need to start working. - Reduce partner churn by maintaining a very close relationship and being their preferred partner. - Identify and analyze the needs of churned and inactive partners in order to build an action plan for reactivation. Qualifications - 2-4 years of work experience in Key Account Management, Sales or Customer Success roles. - English Native / Spanish very fluent. - Knowledge of padel industry. - Expertise in Excel/Google Sheets is a must. - Strong negotiation, communication, and interpersonal skills. - Problem solver, highly organized and detail oriented. - Comfortable working in a fast-paced, high-growth and high-performance organization. Benefits - Salary: Depending on experience, to be discussed in the first meeting. - Statutory benefits like Social Security (OASDI), Medicare, unemployment insurance. - Budget for personal training. - 15 days of vacation + day off on your birthday + 2 days off for Wellness days in August. - 1 additional day off per year worked. - Remote work contract. Company Description We're world’s largest racket sports App for players and clubs. Our goal is to socialize sports practice: through the app, players can book courts, find other players with similar skill levels, and join a social community dedicated to playing. - Since 2017, Playtomic has earned the trust of national and international investors, consolidating it as one of the main world players in sports digitalization. - You will find +150 co-workers around the world with headquarters in Spain and colleagues in Madrid, Italy, Portugal, Sweden, Finland, Belgium, UK, USA and Mexico.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description AO Globe Life is expanding its remote team and seeking motivated professionals who want to help individuals and families across the United States understand and access important supplemental benefit programs. This fully remote opportunity offers meaningful work, flexibility, and strong professional development within a supportive team environment. Whether you’re beginning your career or exploring a new direction, this role provides structured training, mentorship, and the tools needed to succeed. What You’ll Gain - 100% remote work environment from anywhere in the United States - Flexible scheduling that supports work-life balance - Pre-qualified client consultations provided — no cold outreach required - Comprehensive training and licensing support - Monthly and quarterly performance bonuses - Equity opportunities for qualifying team members - Long-term income potential through vested renewals - Clear advancement pathways into leadership roles - Collaborative, service-oriented team culture What You’ll Do - Conduct scheduled virtual consultations with clients through Zoom - Understand client needs and explain available supplemental benefit options - Guide individuals and families through the enrollment process - Maintain accurate digital documentation and follow-up communication - Provide ongoing support to ensure a positive client experience - Participate in weekly training sessions, team meetings, and coaching calls Who Thrives in This Role - Strong communicators who enjoy helping others - Organized professionals comfortable managing responsibilities independently - Individuals confident using video conferencing and digital platforms - Candidates motivated by growth, mentorship, and career advancement - Customer service, consulting, or client-facing experience is helpful but not required Requirements - Authorized to work in the United States - Reliable internet connection - Windows-based laptop or desktop computer with webcam Company Description For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to deliver supplemental life and health benefits that help protect working families across the United States. With a remote-first workforce and a culture built on service, mentorship, and professional development, AO Globe Life continues to create meaningful career opportunities for individuals who want to make a real impact. Apply today to begin building a flexible remote career helping families nationwide.

• Support InEvent clients via chat support, emails, and virtual calls with high energy and active listening. • Meet CS KPIs of response time, average handling time, and Customer Satisfaction (CSAT) on all queries; • Identify issues with customers, investigate queries and report issues and/or potential improvements to InEvent’s development team; • Learn continuously about tech and platform updates; • Work with team members to test and improve performance using the platform; • Become a subject matter expert (SME) on the InEvent product.

• Support InEvent clients via chat support, emails, and virtual calls with high energy and active listening. • Meet CS KPIs of response time, average handling time, and Customer Satisfaction (CSAT) on all queries; • Identify issues with customers, investigate queries and report issues and/or potential improvements to InEvent’s development team; • Learn continuously about tech and platform updates; • Work with team members to test and improve performance using the platform; • Become a subject matter expert (SME) on the InEvent product.