Dufry Careers

Role Description The Master Data & POS Database Specialist is responsible for the ongoing maintenance, validation, and integrity of master data across the organization’s Point of Sale (POS) and Enterprise Resource Planning (ERP) systems. - Maintains and audits POS database records following a rule book that includes accounting configuration and royalty implications like adding, updating, removing, and auditing data. - Assists in managing financial and operational data such as cost centers, profit centers, vendor, and pricing master data; supports POS database configurations aligned with accounting and royalty rules. - Defines, collects, and manages master data requirements across ERP and POS systems, including finance, pricing, vendor, and merchandise hierarchy data; manages and processes ticket queues, promos, vendor portal requests and potential future applications/tools/modules related to master data. - Enters, validates, and maintains pricing and vendor master data, ensuring alignment with company policies and standards. - Performs data cleansing and corrections directly; coordinates across other data owners to maintain high data quality. - Creates and validates manual and automated data load files; conducts pre- and post-load validation, reconciliation, and sign-offs between systems. - Participates in testing and issue resolution of data load programs and system updates in collaboration with IT. - Engages with POS support teams to resolve system issues; identifies areas for performance improvement and process optimization. - Contributes to database and system documentation, QA of data and reports, and support branch-level go-live readiness. - Troubleshoots and resolves data-related system problems in collaboration with end users and vendors. Qualifications - Education and Experience: The combination of education and professional experience must exceed 5 years. - In a technical role: Requires 3-5 years of experience engaged in POS database building and complex data maintenance across full system life cycles. - A bachelor’s degree in a program related to the functional area can count for 2 of the 5-year requirement. - In the industry: 3-5 years of Hospitality, F&B and/or Retail experience. Requirements - Strong experience with ERP systems (SAP required), especially in vendor, finance, and pricing master data. - Proficient in Microsoft Office; experience working with Visio intranet and content management systems preferred. - Demonstrated ability to manage multiple tasks and deliver results in a fast-paced, team-oriented environment. - Excellent verbal and written communication skills; strong interpersonal and customer service abilities. - Detail-oriented with strong organizational skills and a commitment to data accuracy and governance. - Business acumen and the mindset required to understand the long-term implications of database management and to advance the organization’s goals. - Demonstrated history of understanding the needs of the business, stakeholders, the employee population, and individual circumstances. - Demonstrated history of creating and maintaining positive work environments. Benefits - Health, dental and vision insurance. - Generous paid time off (vacation, flex or sick). - 401(k) retirement plan. - Company paid life insurance. - Tuition reimbursement. - Employee discounts across all company brands. - Employee assistance program. - Training and exciting career growth opportunities. - Referral program – refer a friend and earn a bonus. - Benefits may vary by position so ask your recruiter for details.

Role Description The Senior Director of Labor Relations supports the VP of Labor Relations by developing and implementing labor strategies, managing labor relations processes, ensuring compliance with labor laws, and effectively managing union relationships. - Collaborates with senior leadership to develop and implement labor strategies and programs that address workplace disputes and promote a supportive work environment. - Develops and applies policies and procedures, supporting the implementation of best practices for various labor relations issues. - Administers the company’s labor strategy at both company and local levels and ensures systems and processes are in place for compliance; provides guidance on dispute resolution, including negotiations, grievances, and arbitration. - Develops and executes bargaining strategies that align with business objectives, working closely with senior Operations leadership and People & Culture. - Leads Collective Bargaining Agreement (CBA) negotiations, as well as the details of each CBA for effective budgeting and planning for assigned region. - Builds and maintains relationships with national and local union organizations; sets parameters for local union interactions. - Coordinates with Finance for CBA-related budgeting and economic considerations. - Partners with Training & Development to create effective management strategies through training and resource development. - Stays informed about current employment trends and regulations to maintain compliance with legal requirements; ensures that policies and procedures are updated as needed. Qualifications - Education and Experience: The combination of education and professional experience must exceed 10 years. - In a leadership role: requires 5 years of experience setting Labor Relations strategy, influencing senior level partners, managing outside labor relations consultants and law firms, and maintaining union relationships. - In a technical role: requires 10 years first chair negotiating collective bargaining agreements, representing management in grievances and resolving labor relations issues. - A bachelor’s degree in a program related to the functional area can count for 3 of the ten-year requirement. - An MBA, JD, or a master’s level degree in a program related to the functional area can count for an additional 2 years of the ten-year requirement. - In the industry: 3-5 years of Hospitality, F&B and/or Retail experience. - 5 years of experience with Unite HERE. Requirements - Training that leads to an in-depth understanding of NLRA, and state and federal employment regulations and statutes. - Training that leads to an understanding of Canadian collective bargaining. Benefits - Health, dental and vision insurance. - Generous paid time off (vacation, flex or sick). - Holiday pay. - Meal and Transportation Benefits. - 401(k) retirement plan with company match. - Company paid life insurance. - Tuition reimbursement. - Employee assistance program. - Training and exciting career growth opportunities. - Referral program – refer a friend and earn a bonus. - Benefits may vary by position so ask your recruiter for details. Travel/Location - Location: This position can either be remote in the West Region of US or based at the F&B Center of Excellence in Bethesda, MD. - Travel: Requires up to 60% travel to airport locations.

With a career at HMSHost, you really benefit! We Offer - Health, dental and vision insurance - Generous paid time off (vacation, flex or sick) - *401(k) retirement plan with company match - *Company paid life insurance - *Tuition reimbursement - Employee assistance program - Training and exciting career growth opportunities - Referral program – refer a friend and earn a bonus *Benefits may vary by position so ask your recruiter for details. Airport Location: Corporate-Growth Region Advertised Compensation: $90,800.00 to $110,000.00 Purpose: The Sr. Database Specialist is responsible for developing, testing, implementing, supporting, and coordinating changes to Point of Sale (POS) databases, and performing all other responsibilities as directed by the business or as assigned by management. Essential Functions: - Ensures POS is programmed to meet financial and operational controls - Maintains POS database and develops new scripts - Designs, codes, debugs, and tests program modules that meet design specifications and all development standards - Diagnoses, resolves, and documents POS system issues - Develops and supports integrations, conversions, reports, workflow, and custom development of POS systems - Troubleshoots business problems and high-level systems issues on a daily basis working with functional and technical resources - Manages POS database portion of projects and project scheduling commitments - Designs database structures for new implementations - Maintains overall database structures and standards - Acts as liaison with third party vendors and other database and IT resources Reporting Relationship: The Senior Database Specialist reports into the Senior Manager Master Data North America Minimum Qualifications, Knowledge, Skills, and Work Environment: - Education and Experience: The combination of education and professional experience must exceed 5 years: - In a technical role: Requires 5 years of experience engaged in developing and delivering database programs - A bachelor’s degree in a program related to the functional area can count for 3 of the 5-year requirement - In the industry: 3-5 years of Hospitality, F&B and/or Retail experience - Specialized Skillset/Competencies/Traits - - Excellent organizational skills, with superior problem resolution and analytical skills - Business acumen and also has the mindset required to understand the long-term implications of database planning and to advance the organizations goals - Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances - Demonstrated history of creating and maintaining positive work environments - Location: This is a remote position that requires ability to travel as requested not more than 10% of the time Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

With a career at HMSHost, you really benefit! We Offer - Health, dental and vision insurance - Generous paid time off (vacation, flex or sick) - *401(k) retirement plan with company match - *Company paid life insurance - *Tuition reimbursement - Employee assistance program - Training and exciting career growth opportunities - Referral program – refer a friend and earn a bonus *Benefits may vary by position so ask your recruiter for details. Airport Location: Corporate Human Resources Advertised Compensation: $82,500.00 to $100,000.00 Purpose: The purpose of the Regional Talent Acquisition Specialist is to support, enhance, and optimize the training, development, and execution of talent acquisition (TA) strategies within an assigned region or area to include both retail and food and beverage. Essential Functions: - Provides new user and on-going user training to support and optimize talent acquisition tools, technologies, resources, policies, and materials and conducting virtual check-ins - Manages partial and full-cycle recruitment of key positions as assigned (posting ads, sourcing, screening, interviewing, selection, hiring, candidate experience, etc.) - Understands business trends and objectives, apply talent acquisition functional knowledge to address business and hiring challenges - Analyzes market & employment data, tracks and reports on recruiting activities (weekly/monthly/quarterly), evaluate performance trends and results - Build and cultivate strong partnerships with People & Culture and hiring managers; provides specialized guidance to help implement and optimize local recruiting efforts and hiring process for both individual and volume hiring, including new store openings - Assesses existing tools, processes and practices against predefined standards and goals. Provide recommendations for closing identified gaps to improve recruiting, hiring, candidate experience and retention - Provides specialized guidance and direction to local People & Culture partners to identify & track community recruiting resources across food & beverage and retail businesses, including Outreach programs, colleges, and universities (culinary, retail, business, and hospitality programs), job fair vendors and organizations, diversity focused groups, etc. - Coordinates recruiting resources and supports locations in the effective use of enterprise recruiting platforms and applicant tracking systems, as well as approved talent attraction channels, in alignment with TA strategy - Facilitates and manages talent acquisition contracts, including billing, reporting, and assessing return on investment - Engages with regional locations to identify recruiting challenges and analyze performance data, sharing findings with Senior Manager of Talent to support tailored recruiting and staffing strategies Reporting Relationship: The Regional Talent Acquisition Specialist reports to the Senior Manager of Talent Acquisition Minimum Qualifications, Knowledge, Skills, and Work Environment: - Education and Experience: The combination of education and professional experience must exceed 6 years: - In a technical role: Requires 6 years of experience engaged in intermediate level, full-cycle recruiting experience in large, multi-state, multi-unit hospitality/restaurant/retail environment - A bachelor’s degree in a program related to the functional area can count for 2 of the six-year requirement - In the industry: 3+ years of Hospitality, F&B and/or Retail experience - Specialized Training: - Training that leads to proficiency of talent acquisition and search tools - Training that leads to knowledge of best-in-class recruiting processes, standards, and strategies - Specialized Skillset/Competencies/Traits: - Demonstrated ability using data to analyze staffing and retention barriers and developing solutions for hard to fill and high-volume staffing challenges - Demonstrated experience with managing programmatic ad strategy and an RPO a plus - Demonstrated ability to work in a highly matrixed environment; this position works highly independently at most times, but also works collaboratively on talent projects and large recruiting initiatives on an as-needed basis - Demonstrated proficiency with applicant tracking systems and talent acquisition tools, with the ability to adapt to new technology efficiently - Business acumen and have the mindset required to understand the long-term implications of talent acquisition planning and to advance the organization’s goals - Demonstrated history of understanding the needs of the business, stakeholders, the employee population, and individual circumstances - Demonstrated history of creating and maintaining positive work environments - Location/Travel: - This is a remote position based preferably in the geographical area within its assigned area/region. Location near a major airport is required. - Requires up to 40% travel for job fairs, events, location visits, and/or meetings Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

With a career at HMSHost, you really benefit! We Offer - Health, dental and vision insurance - Generous paid time off (vacation, flex or sick) - Holiday pay - Meal and Transportation Benefits - *401(k) retirement plan with company match - *Company paid life insurance - *Tuition reimbursement - Employee assistance program - Training and exciting career growth opportunities - Referral program – refer a friend and earn a bonus *Benefits may vary by position so ask your recruiter for details. Airport Location: Corporate Human Resources Advertised Compensation: $153,500.00 to $198,100.00 Purpose: The Senior Director of Labor Relations supports the VP of Labor Relations by developing and implementing labor strategies, managing labor relations processes, ensuring compliance with labor laws, and effectively managing union relationships. Essential Functions: - Collaborates with senior leadership to develop and implement labor strategies and programs that address workplace disputes and promote a supportive work environment - Develops and applies policies and procedures, supporting the implementation of best practices for various labor relations issues - Administers the company’s labor strategy at both company and local levels and ensures systems and processes are in place for compliance; provides guidance on dispute resolution, including negotiations, grievances, and arbitration - Develops and executes bargaining strategies that align with business objectives, working closely with senior Operations leadership and People & Culture - Leads Collective Bargaining Agreement (CBA) negotiations, as well as the details of each CBA for effective budgeting and planning for assigned region - Builds and maintains relationships with national and local union organizations; sets parameters for local union interactions - Coordinates with Finance for CBA-related budgeting and economic considerations - Partners with Training & Development to create effective management strategies through training and resource development - Stays informed about current employment trends and regulations to maintain compliance with legal requirements; ensures that policies and procedures are updated as needed Reporting Relationship: The Senior Director of Labor Relations reports into the Vice President of Labor Relations Major Interdependencies: Legal, Operations, Finance, Marketing and Communications, Field HR, Training & Development, Total Rewards, and Business Development Minimum Qualifications, Knowledge, Skills, and Work Environment: - Education and Experience: The combination of education and professional experience must exceed 10 years: - In a leadership role: requires 5 years of experience setting Labor Relations strategy, influencing senior level partners, managing outside labor relations consultants and law firms, and maintaining union relationships - In a technical role: requires 10 years first chair negotiating collective bargaining agreements, representing management in grievances and resolving labor relations issues - A bachelor’s degree in a program related to the functional area can count for 3 of the ten-year requirement - An MBA, JD, or a master’s level degree in a program related to the functional area can count for an additional 2 years of the ten-year requirement - In the industry: 3-5 years of Hospitality, F&B and/or Retail experience - 5 years of experience with Unite HERE - Specialized Training: - Training that leads to an in-depth understanding of NLRA, and state and federal employment regulations and statutes - Training that leads to an understanding of Canadian collective bargaining - Specialized Skillset/Competencies/Traits: - Expert level negotiation, communication, and socialization skills - Demonstrated ability to negotiate and implement labor agreements at a national level - Strong business acumen with a strategic mindset for long-term labor relations decisions - Demonstrated history of anticipating and balancing the needs of the business with the needs of complex stakeholders, the employee population and individual circumstances - Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals - Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results - Travel/Location: - Location: This position can either be remote in the West Region of US or based at the F&B Center of Excellence in Bethesda, MD - Travel: Requires up to 60% travel to airport locations Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

With a career at HMSHost, you really benefit! We Offer: - Health, dental and vision insurance - Generous paid time off (vacation, flex or sick) - 401(k) retirement plan with company match - Company paid life insurance - Tuition reimbursement - Employee assistance program - Training and exciting career growth opportunities - Referral program – refer a friend and earn a bonus Compensation: $127,600.00 to $159,500.00    Purpose: The Director of Design manages the design strategy and execution for F&B and retail venues, concept/brand conversions, and remodel projects in North America. This role leads design teams, oversees the development of design standards and specifications, and aligns design solutions with brand standards, operational requirements, and budget parameters.   Essential Functions: - Leads design teams and external design consultants in developing comprehensive design concepts for business pursuits, lease extensions, and remodel projects across F&B and retail venues - Manages the design development process from concept through 10% construction documentation, ensuring alignment with brand standards, operational functionality, budget parameters, and schedule requirements - Develops and maintains design standards, specifications, and guidelines to drive consistency and quality across all venue types while allowing for location-specific customization - Collaborates with Operations and Business Development teams to understand business requirements and translate them into effective design solutions - Oversees interior design, food service design, architectural coordination, and fixture/equipment specifications while verifying selection and development align with project needs and quality standards - Manages relationships with external design consultants and architects to provide strategic oversight and optimize design quality and performance - Provides design expertise and support for RFP responses, including development of conceptual designs and renderings that support business development efforts - Monitors design project schedules and deliverables to maintain timely completion and coordination with construction timelines and airport requirements - Drives innovation in design methodologies and standards while balancing compliance and operational functionality across diverse airport environments - Reviews and approves design deliverables including schematic designs, design development documents, 10% construction documents, finish selections, and equipment specifications to maintain quality and adherence to company standards   Reporting Relationship: The position reports to the Senior Director of Retail and F&B Design   Minimum Qualifications, Knowledge, Skills, and Work Environment: - Education and Experience: The combination of education and professional experience must exceed 8 years: - In a leadership role: Requires 3 years of experience supervising design teams or managing external design consultants engaged in executing commercial design programs - In a technical role: Requires 8 years of experience engaged in developing and delivering design programs for commercial or hospitality environments - A bachelor's degree in Architecture, Interior Design, Engineering, or related field can count for 3 of the 8-year requirement - Industry: 3-5 years of experience in F&B, Retail, or Hospitality - Specialized Training: - Training that leads to advanced knowledge of design software including but not limited to, AutoCAD, BlueBeam, Adobe Creative Suite, etc. - Specialized Skillset/Competencies/Traits: - Extensive knowledge of construction management, design processes, and project delivery methods in commercial and hospitality environments - Strong financial acumen with ability to develop design solutions within approved budget parameters and understand cost implications of decisions - Excellent communication and presentation skills with ability to articulate design concepts to internal stakeholders and external clients - Strong design aesthetic with ability to balance brand standards, operational functionality, and budget constraints - Strategic thinking capabilities with ability to develop standardized processes and drive continuous improvement initiatives - Business acumen and mindset required to understand long-term implications of design and construction decisions and advance organizational goals - Demonstrated history of understanding business needs, stakeholder requirements, and project complexities in airport and hospitality environments - Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals   - Location/Travel: - This role may be based at the North America Support Center in Bethesda, MD, or may be remote depending on the candidate’s qualifications and profile. This role may require up to 30% travel to airport locations. Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).