Diversified Services Network, Inc.

Role Description Diversified Services Network, Inc. (DSN) is seeking a full-time IT Project/Program Manager to join our team in your choice of our Peoria, IL, Chicago, IL, and Dallas, TX locations! We offer REMOTE model, full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk! Job Responsibilities - Partner with the Product Owner and Program Manager to manage agile project tracking, ensuring the project plan remains current and proactively identifying potential delivery risks. - Attend cross-functional virtual meetings to gather project steps, document dependencies, and build a comprehensive, integrated project plan. - Daily meetings with team to drive IT development projects. - Work directly with Engineering Program Manager and Technical Product Owner. - Lead the development, creation, and ongoing maintenance of comprehensive project plans. - Integrate new feature initiatives into broader project timelines, ensuring plans remain current and adaptive. - Track and manage key milestones, proactively reporting on progress and upcoming deliverables. - Maintain synchronized release schedules across all systems. - Align release activities with role assignments and identify resource overallocations or conflicts across overlapping plans. - Document and maintain process flows and mini-project plans for recurring tasks. - Monitor execution of recurring processes and ensure timely completion. - Create and manage process documentation and task assignments for repeatable workflows. - Track dependencies across related project plans and ensure alignment with broader program objectives. - Maintain consistent status updates in coordination with the Program Manager. - Facilitate the creation and maintenance of a task-level RACI matrix across teams, clarifying ownership and accountability—especially for cross-system and interdependent activities. - Deliver clear and concise status reports on project health and milestones. - Build executive-ready PowerPoint visuals to communicate project status, recurring processes, and key insights. - Effectively utilize project management tools such as Azure DevOps and Microsoft Project to manage workstreams and timelines. Qualifications - 5-7 years’ experience required. Requirements - Project Management for technical teams. - Management of plans within Azure DevOps. - Management of plans within Microsoft Project. - Microsoft PowerPoint. - Ability to create Power BI dashboards. Benefits - 401(k) - Dental insurance - Vision Insurance - Disability insurance - Employee assistance program - Health insurance - Health savings account - Life insurance - Paid time off - Paid Holidays Company Description Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com Salary expectations: 100,000-107,000 per annual.

Role Description Diversified Services Network, Inc. (DSN) is seeking a full-time IT Project/Program Manager to join our team in your choice of our Peoria, IL, Chicago, IL AND Dallas, TX locations! We offer REMOTE model, full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk! Job Responsibilities - Partner with the Product Owner and Program Manager to manage agile project tracking, ensuring the project plan remains current and proactively identifying potential delivery risks. - Attend cross-functional virtual meetings to gather project steps, document dependencies, and build a comprehensive, integrated project plan. - Daily meetings with team to drive IT development projects. - Work directly with Engineering Program Manager and Technical Product Owner. Project Planning & Execution - Lead the development, creation, and ongoing maintenance of comprehensive project plans. - Integrate new feature initiatives into broader project timelines, ensuring plans remain current and adaptive. - Track and manage key milestones, proactively reporting on progress and upcoming deliverables. Schedule & Resource Coordination - Maintain synchronized release schedules across all systems. - Align release activities with role assignments and identify resource overallocations or conflicts across overlapping plans. Process Management - Document and maintain process flows and mini-project plans for recurring tasks. - Monitor execution of recurring processes and ensure timely completion. - Create and manage process documentation and task assignments for repeatable workflows. Cross-Functional Collaboration - Track dependencies across related project plans and ensure alignment with broader program objectives. - Maintain consistent status updates in coordination with the Program Manager. - Facilitate the creation and maintenance of a task-level RACI matrix across teams, clarifying ownership and accountability—especially for cross-system and interdependent activities. Reporting & Communication - Deliver clear and concise status reports on project health and milestones. - Build executive-ready PowerPoint visuals to communicate project status, recurring processes, and key insights. Tool Proficiency - Effectively utilize project management tools such as Azure DevOps and Microsoft Project to manage workstreams and timelines. Qualifications - 5-7 years’ experience required. Requirements - Project Management for technical teams. - Management of plans within Azure DevOps. - Management of plans within Microsoft Project. - Microsoft PowerPoint. - Ability to create Power BI dashboards. Benefits - 401(k) - Dental insurance - Vision Insurance - Disability insurance - Employee assistance program - Health insurance - Health savings account - Life insurance - Paid time off - Paid Holidays Company Description Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com Salary expectations: 100,000-107,000 per annual.

Diversified Services Network, Inc. (DSN) is seeking a full-time Data Engineer to join our team in 100% Remote or open to all CAT hubs (Chicago, Dallas, Peoria, Champaign, Westminster! We offer full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk!   JOB RESPONSIBILITIES:                  ·         Perform all necessary data related tasks which could include data design, data quality, data triage, data governance or data architecture – SQL, Snowflake, AWS ·         Develop a break/fix solution and address the root cause in the data pipeline implementation/code – Python, AWS ·         Develop scripts and automation tools to better detect and correct data issues. ·         Develop monitoring and alerting capabilities to proactively detect data issues ·         Works directly on complex application/technical problem identification and resolution, including responding to off-shift and weekend support calls. ·         This position will contribute significantly to the efficiency and effectiveness of our data operations, enabling the team to deliver high-quality data solutions and support to various business units. ·         Identify, investigate, and obtain resolution commitments for platform and data issues to maintain and improve the quality and performance of assigned digital product data. ·         Issue Identification: Reports in all forms from customers, dealers, industry representatives, and subsidiaries. ·         Issue Investigation: Statistical analysis, data triage, and infrastructure problem-solving. ·         Issue Resolution: Identify root causes, create SageMaker scripts to fix data, and perform break/fix tasks on data pipeline code. ·         Develop scripts and automation tools to better detect and correct data issues. ·         Develop monitoring and alerting capabilities to proactively detect data issues. ·         Work directly on complex application and technical problem identification and resolution, including responding to off-shift and weekend support calls. ·         Communicate with end users and internal customers to help direct the development, debugging, and testing of application software for accuracy, integrity, interoperability, and completeness.

Diversified Services Network, Inc. (DSN) is seeking a full-time Data Engineer to join our team in 100% Remote or open to all CAT hubs (Chicago, Dallas, Peoria, Champaign, Westminster! We offer full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk!   JOB RESPONSIBILITIES:                  ·         Perform all necessary data related tasks which could include data design, data quality, data triage, data governance or data architecture – SQL, Snowflake, AWS ·         Develop a break/fix solution and address the root cause in the data pipeline implementation/code – Python, AWS ·         Develop scripts and automation tools to better detect and correct data issues. ·         Develop monitoring and alerting capabilities to proactively detect data issues ·         Works directly on complex application/technical problem identification and resolution, including responding to off-shift and weekend support calls. ·         This position will contribute significantly to the efficiency and effectiveness of our data operations, enabling the team to deliver high-quality data solutions and support to various business units. ·         Identify, investigate, and obtain resolution commitments for platform and data issues to maintain and improve the quality and performance of assigned digital product data. ·         Issue Identification: Reports in all forms from customers, dealers, industry representatives, and subsidiaries. ·         Issue Investigation: Statistical analysis, data triage, and infrastructure problem-solving. ·         Issue Resolution: Identify root causes, create SageMaker scripts to fix data, and perform break/fix tasks on data pipeline code. ·         Develop scripts and automation tools to better detect and correct data issues. ·         Develop monitoring and alerting capabilities to proactively detect data issues. ·         Work directly on complex application and technical problem identification and resolution, including responding to off-shift and weekend support calls. ·         Communicate with end users and internal customers to help direct the development, debugging, and testing of application software for accuracy, integrity, interoperability, and completeness.

Diversified Services Network, Inc. (DSN) is seeking a full-time Data Engineer to join our team in 100% Remote or open to all CAT hubs (Chicago, Dallas, Peoria, Champaign, Westminster! We offer full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk!   JOB RESPONSIBILITIES:                  ·         Perform all necessary data related tasks which could include data design, data quality, data triage, data governance or data architecture – SQL, Snowflake, AWS ·         Develop a break/fix solution and address the root cause in the data pipeline implementation/code – Python, AWS ·         Develop scripts and automation tools to better detect and correct data issues. ·         Develop monitoring and alerting capabilities to proactively detect data issues ·         Works directly on complex application/technical problem identification and resolution, including responding to off-shift and weekend support calls. ·         This position will contribute significantly to the efficiency and effectiveness of our data operations, enabling the team to deliver high-quality data solutions and support to various business units. ·         Identify, investigate, and obtain resolution commitments for platform and data issues to maintain and improve the quality and performance of assigned digital product data. ·         Issue Identification: Reports in all forms from customers, dealers, industry representatives, and subsidiaries. ·         Issue Investigation: Statistical analysis, data triage, and infrastructure problem-solving. ·         Issue Resolution: Identify root causes, create SageMaker scripts to fix data, and perform break/fix tasks on data pipeline code. ·         Develop scripts and automation tools to better detect and correct data issues. ·         Develop monitoring and alerting capabilities to proactively detect data issues. ·         Work directly on complex application and technical problem identification and resolution, including responding to off-shift and weekend support calls. ·         Communicate with end users and internal customers to help direct the development, debugging, and testing of application software for accuracy, integrity, interoperability, and completeness.

Diversified Services Network, Inc. (DSN) is seeking a full-time Data Engineer to join our team in 100% Remote or open to all CAT hubs (Chicago, Dallas, Peoria, Champaign, Westminster! We offer full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk!   JOB RESPONSIBILITIES:                  ·         Perform all necessary data related tasks which could include data design, data quality, data triage, data governance or data architecture – SQL, Snowflake, AWS ·         Develop a break/fix solution and address the root cause in the data pipeline implementation/code – Python, AWS ·         Develop scripts and automation tools to better detect and correct data issues. ·         Develop monitoring and alerting capabilities to proactively detect data issues ·         Works directly on complex application/technical problem identification and resolution, including responding to off-shift and weekend support calls. ·         This position will contribute significantly to the efficiency and effectiveness of our data operations, enabling the team to deliver high-quality data solutions and support to various business units. ·         Identify, investigate, and obtain resolution commitments for platform and data issues to maintain and improve the quality and performance of assigned digital product data. ·         Issue Identification: Reports in all forms from customers, dealers, industry representatives, and subsidiaries. ·         Issue Investigation: Statistical analysis, data triage, and infrastructure problem-solving. ·         Issue Resolution: Identify root causes, create SageMaker scripts to fix data, and perform break/fix tasks on data pipeline code. ·         Develop scripts and automation tools to better detect and correct data issues. ·         Develop monitoring and alerting capabilities to proactively detect data issues. ·         Work directly on complex application and technical problem identification and resolution, including responding to off-shift and weekend support calls. ·         Communicate with end users and internal customers to help direct the development, debugging, and testing of application software for accuracy, integrity, interoperability, and completeness.

Diversified Services Network, Inc. (DSN) is seeking a full-time Data Engineer to join our team in 100% Remote or open to all CAT hubs (Chicago, Dallas, Peoria, Champaign, Westminster! We offer full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk!   JOB RESPONSIBILITIES:                  ·         Perform all necessary data related tasks which could include data design, data quality, data triage, data governance or data architecture – SQL, Snowflake, AWS ·         Develop a break/fix solution and address the root cause in the data pipeline implementation/code – Python, AWS ·         Develop scripts and automation tools to better detect and correct data issues. ·         Develop monitoring and alerting capabilities to proactively detect data issues ·         Works directly on complex application/technical problem identification and resolution, including responding to off-shift and weekend support calls. ·         This position will contribute significantly to the efficiency and effectiveness of our data operations, enabling the team to deliver high-quality data solutions and support to various business units. ·         Identify, investigate, and obtain resolution commitments for platform and data issues to maintain and improve the quality and performance of assigned digital product data. ·         Issue Identification: Reports in all forms from customers, dealers, industry representatives, and subsidiaries. ·         Issue Investigation: Statistical analysis, data triage, and infrastructure problem-solving. ·         Issue Resolution: Identify root causes, create SageMaker scripts to fix data, and perform break/fix tasks on data pipeline code. ·         Develop scripts and automation tools to better detect and correct data issues. ·         Develop monitoring and alerting capabilities to proactively detect data issues. ·         Work directly on complex application and technical problem identification and resolution, including responding to off-shift and weekend support calls. ·         Communicate with end users and internal customers to help direct the development, debugging, and testing of application software for accuracy, integrity, interoperability, and completeness.

Diversified Services Network, Inc. is seeking a full-time Data Analyst to join our team in Nashville, TN! We offer fully REMOTE work, full benefits, PTO, 401k, and more! If you're looking to grow your career within a stable and extremely reputable Fortune 100 organization – let’s talk! Job Responsibilities: - Work within data analytics team to sort through data records and perform corrections, and approvals. - Perform manual data entry to create ID’s and associations. - Support the review of 200K+ records.

Role Description Diversified Services Network, Inc. (DSN) is seeking a full-time IT Project/Program Manager to join our team in your choice of our Remote- Chicago, IL, Peoria, IL, Dallas, TX, Pheonix, AZ locations! We offer a remote work model, full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk! As an IT Project/Program Manager on the team, you will: - Develop and maintain SharePoint content that supports program transparency, accessibility, and alignment. - Facilitate effective internal communications to ensure consistent information flow across the program. - Provide administrative and logistical support to the ERP program. Job Responsibilities: - SharePoint Content Development: - Design, build and maintain intuitive SharePoint pages that centralize program documentation, updates, and resources. - Ensure seamless integration with other tools (e.g., Teams, Outlook, OneNote) to streamline workflows. - Maintain access controls and versioning to support secure and reliable content management. - Internal Communications: - Develop and distribute program-wide communications including process updates, new materials, and standard work. - Create job aids and visual content to drive understanding and adoption of PMO processes. - Coordinate messaging across workstreams to ensure alignment and reduce information silos. - Create onboarding and training materials for new team members. - Compliance & Process Alignment: - Audit and ensure adherence to relevant PMO policies and Caterpillar compliance standards. - Support rollout of new PMO processes by coordinating training and feedback loops. - Administrative Support: - Manage schedules, organize meetings, and prepare agendas and minutes. - Track team rosters and support onboarding logistics. Qualifications - Bachelor’s or Master’s degree preferred. - 5-7 years of experience in this capacity. - If no degree, a candidate with 10+ years of experience will be considered. Requirements - SharePoint experience in designing, developing and managing site content (pages, integrations, folder structure, etc.) - Creating workflows with other MS tools (Power Automate experience). - Experience in documenting training materials and process guides and/or job aids. - Strong ability to enable change through communication, training and reinforcement of new processes, standards, and tools. - Microsoft 365 Suite proficiency. - Ability to leverage AI and emerging technologies to streamline and optimize PMO processes. - Confluence experience. - PMO/Project management experience. - Nice to haves: PowerBI, Azure DevOps, Miro. Soft Skills - Excellent communication skills, written and verbal. - Ability to clearly convey complex information across diverse audiences. - Skilled in crafting concise, engaging communications and job aids. - Comfortable facilitating discussions and presenting updates to large cross-functional teams. - Heavy attention to detail. - Organizational Change Management. - Navigates ambiguity and adapts quickly to evolving program needs. - Facilitation skills. Benefits - 401(k) - Dental insurance - Vision Insurance - Disability insurance - Employee assistance program - Health insurance - Health savings account - Life insurance - Paid time off - Paid Holidays

Role Description Diversified Services Network, Inc. (DSN) is seeking a full-time IT Project/Program Manager-AI Initiatives to join our team in your choice of our Chicago, IL, Peoria, IL, Dallas, TX, Broomfield, CO locations! We offer a remote work model, full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk! - Provides delivery rigor and execution leadership for AI Assistant initiatives by establishing clear plans, dependencies, and accountability across cross‑functional teams. - Creates transparency for the work group by maintaining up‑to‑date project plans, schedules, risks, and status reporting to support informed decision‑making. - Enables effective collaboration between product, engineering, data/AI, UX, and business partners by facilitating structured communication and alignment forums. - Proactively identifies delivery risks, dependency constraints, and critical path impacts, helping the team address issues early and maintain momentum. - Supports continuous improvement of project management practices, tools, and cadence to improve predictability, efficiency, and stakeholder confidence. - Develop, maintain, and regularly update integrated project plans that include workstreams, milestones, dependencies, and critical path identification. - Track progress against schedules and commitments; identify variances and drive corrective actions in partnership with delivery teams. - Lead recurring execution and governance meetings (e.g., standups, status reviews, stakeholder updates), ensuring clear agendas, decisions, and next steps. - Coordinate cross‑functional dependencies across multiple teams and time zones to ensure sequencing and handoffs are clearly understood and managed. - Identify, document, and manage project risks, issues, and assumptions; develop mitigation and contingency plans as needed. - Prepare and deliver concise project status communications, including schedule health, risks/issues, decisions required, and upcoming milestones. - Ensure project deliverables meet defined quality standards and are aligned with agreed‑upon scope, timelines, and expectations. - Maintain project documentation, action items, and decision logs to support transparency and auditability throughout the project lifecycle. Qualifications - Bachelors/ Master’s degree with 5+ years’ experience - PMO certification or Agile Certification is nice to have Requirements - Strong working knowledge of digital project management fundamentals, including project planning, scheduling, dependency management, and critical path analysis. - Experience using project management and workflow tools to manage plans, track progress, and report status (e.g., enterprise PM or agile delivery tools). - Proven ability to manage multiple workstreams and cross‑functional dependencies within complex digital initiatives. - Solid understanding of risk and issue management practices, including escalation, mitigation planning, and stakeholder communication. - Ability to analyze project data (schedule, milestones, risks) and translate it into clear, actionable insights for teams and leaders. - Strong facilitation and communication skills to lead meetings, drive alignment, and maintain clarity across technical and non‑technical stakeholders. - Familiarity working in technology or digital delivery environments, ideally supporting software, data, or AI‑enabled solutions. Soft Skills - Heavy attention to detail - Organizational skills - Excellent communication skills Benefits - 401(k) - Dental insurance - Vision Insurance - Disability insurance - Employee assistance program - Health insurance - Health savings account - Life insurance - Paid time off - Paid Holidays