DiligenceVault

• Design and develop interactive dashboards using Power BI for internal and external stakeholders • Translate business requirements into data-driven solutions that support decision-making • Build and optimize SQL queries and stored procedures to support reporting infrastructure • Implement embedded BI solutions for client-facing applications using Power BI Embedded • Manage dashboard performance, usability, and data integrity through QA and continuous improvements • Support teams with ad-hoc analysis and insights using SQL and BI tools • Work closely with cross-functional teams across Product, Engineering, and Client Success • Use REST APIs, Power BI Client Libraries, and scripting (JavaScript/TypeScript) for advanced integration • Drive best practices in data modeling, UX design, and dashboard performance tuning • Ensure data security and compliance with internal standards

• Post and manage job openings across hiring platforms. • Source, screen, and shortlist candidates for open roles. • Conduct initial candidate screening calls. • Coordinate assessments and interview scheduling. • Maintain recruitment trackers and candidate databases. • Support employer branding and other HR initiatives as needed. • Use AI tools to create sourcing strategy, screening candidates and manage application tracking system.

• Work with the Engineering and Product team to coordinate, develop, and help execute the test plans. • Participate in product requirements and design reviews with product managers and other engineers to ensure strong UI-UX and functional standards. • Develop effective Test plans and Test cases for the functional areas to be tested. • Execute test cases during the development sprints and document results. • Design, build, and maintain a scalable test automation strategy and suite targeting UI, UX, and APIs using modern tools like Playwright. • Own the regression testing of the product and build tools to automate and facilitate the regression testing process. • Leverage AI testing tools and AI solutions to optimize test generation, accelerate debugging, and solve complex QA challenges. • Drive adoption of best practices in code health, testing, and maintainability. • Analyze and decompose complex software systems and collaborate with and influence others to improve the overall design.

• Design and build scalable backend systems and APIs using Python • Develop distributed services and infrastructure tooling • Improve system scalability, reliability, and performance • Work with SQL and NoSQL databases across high-volume workloads • Build and maintain CI/CD and deployment workflows • Implement monitoring, logging, and observability solutions • Troubleshoot production issues and optimize system performance • Collaborate with engineers, product managers, and QA teams in an agile environment

• Design, build, and maintain scalable backend services using Node.js, Express.js, and TypeScript • Develop and maintain frontend features in Angular, working closely with designers to deliver clean, performant UIs • Contribute to API design, ensuring consistency, security, and maintainability • Design database schemas, write migrations, and optimize query performance across PostgreSQL and SQL Server • Participate in system design discussions and help define technical direction for new features • Write well-tested, reviewable code and actively participate in code reviews • Diagnose and resolve performance bottlenecks across the stack • Implement security best practices - JWT auth, rate limiting, input validation, prompt shielding • Own production reliability - PM2 process management, graceful shutdown, health checks, structured logging • Collaborate cross-functionally with product managers, QA, and other engineers in an agile environment

• Evaluate libraries/tools and develop Proof of Concepts (PoCs) • Analyze and optimize results and performance • Convert PoCs into working modules using Python & SQL

Role: Product & Network Growth Lead - Network Intelligence Location: US or UK (Flexible) Type: Full-time About DiligenceVault DiligenceVault is building the network intelligence layer for the allocator and manager ecosystem. We power diligence, data, and workflows for leading allocators and asset managers. We are now extending this foundation to create a system that connects: - people - firms - activity - and emerging signals across the market This is a high-signal, data-driven network built on real investment workflows -- enhanced by AI to accelerate insight, matching, and decision-making. The Opportunity We’re looking for a Product & Network Growth Lead to help build and scale this from 0 --> 1 --> scale. This role sits at the intersection of: - product - growth - AI-enabled workflows - and network development You will help define both: - how AI is embedded into the product - and how users adopt and derive value from it What You’ll Do Drive Network Adoption - Increase activation, engagement, and repeat usage across the platform - Design and run rapid experiments to improve participation and retention Build and Scale the Network - Grow a high-quality ecosystem of users and firms - Leverage DV’s existing network to drive early liquidity - Develop scalable onboarding and expansion playbooks Shape Product + GTM - Help define positioning for a new category (network intelligence) - Work closely with product and engineering to iterate quickly - Partner with sales and client teams to embed into workflows Lead AI Adoption (Product + Users) Embed AI into the Product - Identify opportunities to integrate AI into: - matching and recommendations - discovery and search - signal generation and insights - Work with product/engineering to bring these features to market Drive AI Feature Adoption - Ensure users understand and actively use AI-powered capabilities - Design onboarding flows, prompts, and UX that make AI intuitive and valuable - Track and improve: - AI feature usage - repeat engagement - outcome quality Translate Activity into AI-Driven Intelligence - Help turn platform activity into structured signals using AI - Contribute to building intelligence outputs that users rely on Leverage AI as a Core Operating Layer - Use AI tools daily to: - accelerate research and execution - generate and test GTM ideas - automate workflows and content - Continuously experiment with new AI approaches to increase speed and output Operate with Data - Define and track key metrics across: - activation - engagement - AI feature adoption - outcomes - Use data and AI-assisted analysis to drive decisions What We’re Looking For - Builder mindset : thrives in ambiguity and creates structure - Product intuition : understands user behavior and engagement loops - High execution speed : tests, iterates, and ships quickly - AI-native : uses AI as a core part of how you work - Experience driving adoption : not just building features, but getting users to use them - Analytical : uses data (and AI) to guide decisions - Collaborative : works effectively across teams Ideal Background (Preferred) - Product + growth / GTM hybrid roles - Experience with networks, marketplaces, or data platforms - Experience launching or scaling AI-enabled products - Background in fintech, asset management, or adjacent ecosystems Why This Role is Different - You’re helping define a new category: network intelligence - You’ll build on top of a high-quality existing network (70k+ users) - You’ll combine product, growth, and AI-driven execution - You’ll own not just AI features - but AI adoption at scale What Success Looks Like - A highly engaged and growing network - Strong adoption of AI-powered features across users - Clear, valuable signals emerging from platform activity - AI embedded into both product experience and user workflows - A scalable path to monetization If you’re excited about building a new layer in a complex ecosystem - and making AI genuinely useful to real users - we’d love to talk.

Position : Technical Client Success Manager Location : India (Remote) Shift Time : 5:30 PM - 2:30 AM IST At DiligenceVault, we’re the leading technology platform and industry network to streamline and digitize the manually intensive diligence process. We have experienced a wonderful period of growth as the direct result of increased efficiency and productivity for our network of over 70,000 platform users at over 15,000 firms in over 100 countries. To continue on this trajectory, we are looking for exceptional talent from across disciplines and industries to shape the future of due diligence and improve the lives of our clients and users in a meaningful way. ABOUT THE ROLE We are seeking an experienced Technical Client Success Manager to support our client and user base through best in class user experience and implementation partnership. The ideal candidate is a self-starter with a passion for client success, technology, and B2B client channels. RESPONSIBILITIES IN THE VAULT - Manage day-to-day communications with clients - Partner with Product and Engineering teams on client implementations and in relaying client suggestions and feedback. - Oversee the onboarding of new accounts & ensure smooth and successful implementation. - Proactively anticipate client issues by identifying patterns and common concerns. - Prioritize and troubleshoot issues as they arise, performing basic root cause analysis and driving resolution. - Own the renewal process and collaborate with the Account Management team on upsell opportunities. - Demonstrate a willingness to learn the DiligenceVault platform and become a subject matter expert on its functionalities. - Conduct client webinars and user training sessions, showcasing platform functionality in a clear, efficient, and engaging manner. - Help develop and maintain the company’s knowledge base and product updates. - Liaise between Sales and Product teams to support the delivery of new modules and functionalities. - Serve as the client’s main point of contact and work collaboratively with the Global Client Success team to ensure strong cross-functional coordination across Sales, Marketing, and Product teams. REQUIREMENTS - 3 to 7 years of hands-on experience within Client Services at a B2B technology product company is a MUST (self-service software experience will also be considered) - Bachelor’s degree or equivalent in Business, Marketing, Communications, or relevant discipline - Strong client-interaction and communication skills – including the ability to react to client issues, assess and address them in a timely manner - Experience working with asset managers / institutional investors is a strong plus - Willingness and desire to solve problems efficiently and effectively - You consider yourself to be a problem solver - Process-oriented, including issue tracking and incident management - Independent self-starter willing to propose game-changing ideas - Ability to succeed in a remote team environment and a global team - API and some client-certification experience - Competitive drive, positive attitude, incredible work ethic, and attention to details - Ability to run basic SQL queries to extract data and generate reports - Creativity - can turn client ideas/proposals into reality or the ability to visualize the final product - Comfortable giving training presentations to groups of any size - Familiarity with CRM (HubSpot), Project Management tools (JIRA), and Client Service systems (Zendesk) - Experience with supporting, testing, or developing web UIs is a big plus - Additional languages (Chinese, Japanese, Korean) is a strong plus BENEFITS - All the latest Tech-Stack you need to succeed - Medical Insurance Coverage - Wellness Reimbursement - Training Reimbursement - Flexible Paid Time Off Policy - Work From Home - Reward & Recognition Program DiligenceVault India Pvt. Ltd. is an Equal Opportunity Employer. Diligence Vault India Pvt. Ltd. does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.