Dayforce

• Report and write stories, and be able to shoot photos for them for print, web, and mobile audiences. • Have and develop local story ideas daily. • Use social media and other digital tools to find out what’s breaking and what Londoners are talking about. • File video clips for digital platforms and work with digital teams to create interactive content. • Cultivate sources to break stories and help set the news agenda.

• Own the strategic direction and roadmap for the DMS product portfolio, aligned to company revenue goals and advertiser needs • Evaluate portfolio performance and market trends to identify opportunities for growth, optimization, or rationalization • Identify gaps in the portfolio and source new strategic partners or solutions that enhance our marketing solutions offering • Drive revenue growth and product adoption across the DMS portfolio • Establish and monitor margin targets by product category and vendor relationship • Develop packaging and bundling strategies that increase client value and support multi-product adoption • Manage key vendor relationships and commercial agreements to ensure strong performance and alignment • Establish clear expectations, performance standards, and regular business reviews with partners • Make recommendations on vendor renewals, renegotiations, or exits based on performance and strategic fit • Partner with Sales leadership to integrate DMS solutions into client conversations in a clear, consultative way • Oversee development of sales enablement tools, training, and solution positioning • Ensure sellers understand DMS value, use cases, and how solutions complement core media offerings • Work closely with key stakeholders on go-to-market strategies and product launches • Collaborate with Operations to ensure smooth onboarding, fulfillment, and delivery of DMS solutions • Align with Finance on forecasting, performance tracking, and reporting

• Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system, while maintaining positive, solutions-focused relationships to ensure customer needs are met or exceeded • Independently manage and deliver all assigned training sessions within primary silo • Become an independent install resource • Develop a thorough understanding of PBS software and related training processes • Respond promptly to internal and external training requests • Gain proficiency in data entry and other key operational tasks • Stay up-to-date and understand process documentation as departmental processes evolve • Share knowledge across silos and contribute to team learning and development • Take the initiative to expand product knowledge and participate in cross-training opportunities if possible • Support a collaborative and positive team environment • Perform other duties and responsibilities as assigned

• Help improve system efficiencies, troubleshoot enterprise systems issues, and deliver new functionality to both the business units and the members. • Partner with the business units to improve member experience. • Independently own and understand the enterprise systems assigned. • Troubleshoot system problems, test system changes and functionality, perform ad hoc report writing, and take ownership of researching and deploying system-related solutions. • Manage daily workloads while serving on multiple project implementation teams. • Maintain in-depth technical knowledge of the enterprise systems managed and a strong relationship with supported business units. • Find and deploy solutions to fix issues and build efficiencies. • Educate business units on new functionality and product offerings available from vendors. • Stay updated on software releases and ensure timely deployment of new functionality. • Participate in analysis, design, system configurations, testing, and support of data management and integration solutions. • Serve as a Subject Matter Expert (SME) and team member on enterprise projects, dealing with multiple concurrent projects. • Provide technical leadership for evaluating new initiatives involving systems for the organization.

• Design, develop, and maintain scalable data pipelines (ETL/ELT) to support ingestion, transformation, and delivery of high-volume healthcare data. • Write, optimize, and maintain complex SQL queries for data transformation, validation, and performance tuning. • Develop and manage workflow orchestration using Apache Airflow, including DAG creation, monitoring, and troubleshooting. • Enhance and scale data platform capabilities to support analytics, product features, and AI/ML use cases. • Build and maintain data quality frameworks, including automated data profiling, validation, and testing processes. • Monitor and optimize pipeline performance, reliability, and efficiency in production environments. • Analyze complex data issues, identify root causes, and implement scalable solutions, clearly communicating findings to both technical and non-technical stakeholders. • Collaborate with cross-functional teams (Data Operations, Product, Analytics, Data Science) to gather requirements and deliver high-quality data solutions. • Partner with clinical and analytics teams to operationalize data-driven insights and reporting solutions. • Contribute to documentation of data pipelines, data models, and engineering processes to support maintainability and knowledge sharing.

• Author clinical trial and regulatory documents. • Coordinate quality control of clinical trial and regulatory documents. • Engage with cross-functional team, as needed. • Develop accurate, clear and compliant documents as per the project and regulatory requirements.

• Execute internal and external audits • Support vendor and client audits • Drive post-audit actions to completion • Assist Quality Management in monitoring GCP regulatory compliance • Schedule and organize internal and external assessments of LabConnect • Perform internal and external assessments of LabConnect critical vendors • Update and maintain QRS Key Performance Indicators • Support the electronic Quality Management System (eQMS)

• Respond to incoming customer inquiries via phone, email, and other communication channels in a courteous, professional, and timely manner. • Assist customers with order placement, order status, shipment tracking, product information, warranty claims, replacements, returns, and general service inquiries. • Research and resolve customer issues by utilizing multiple order management systems, CRM platforms, carrier websites, and internal resources. • Accurately document customer interactions and resolutions within company systems. • Build customer confidence by providing knowledgeable, empathetic, and solution-oriented support. • Maintain productivity and quality standards while meeting individual and team performance goals. • Perform other administrative and operational duties as assigned.

• Provide subject matter expertise in reviewing sales literature, marketing materials, and communications, while proactively assisting financial professionals in aligning content with regulatory requirements and internal policies. • Contribute to the development and maintenance of controls, systems, procedures, and records as required by FINRA, SEC, and state regulators. • Support the creation and updates of supervisory procedures, training content, a compliance-approved materials library, and internal communications. • Participate in the training and mentorship of Advertising Compliance Analysts. • Collaborate effectively with financial professionals, product partners, outside broker-dealers, RIAs, agents, advertising agencies, and PR firms. • Assist in training internal teams and field staff on advertising processes, systems, and regulations. • Elevate relevant questions or concerns to senior analysts or management as appropriate. • File advertising and communications with FINRA as required. • Conduct regulatory research as needed. • Demonstrate professionalism, accountability, client focus, and teamwork as part of the firm’s cultural commitment.

• Partner with Category Managers to execute activities supporting Capital spend throughout the Corporation. • Works with regional Procurement and the business to ensure the effective execution of tactical procurement activities including preparation of electronic Requests for Proposal and electronic auctions, value capture administration, and transactional order processing if necessary. • Ensures alignment with Finance business partners throughout all aspects of the capital procurement process. • Creates detailed negotiation plans and conducts effective negotiations. • Creates an environment of continual value creation with a world class supply base. • Identifies and drives cost-savings and cost avoidance opportunities. • Effectively manages risk through partnership and contracting. • Ensures contractual arrangements follow policy, process and governance for negotiations, contract approval and execution and adheres to procurement policies. • Makes recommendations for new sources of goods and services to the Corporation. • Minimizes working capital of the Corporation through the use of a variety of strategies such as leasing agreements and extended payment terms. • Generates business case reports to record projects which create value for the Corporation. • Ensures relevant KPIs and KRIs are met or exceeded. Obtain tiered pricing wherever possible for unit volume ranges. • Follows a Communication Plan for information flows to and from all stakeholders. • Participates in an established cadence of internal and external meetings in line with the Communication Plan. • Ensures sourcing is conducted on a global scale to create value from suppliers. • Minimizes the total costs of ownership whilst maximizing Value to the Corporation. • Provides management reports as requested. • Maintains the highest levels of professionalism both internally and externally.