Cybermedia Technologies, LLC (CTEC)

• Provide dedicated acquisition and contract management support to the Centers for Disease Control and Prevention (CDC), Office of Acquisition Services (OAS). • Provide hands-on cradle-to-grave contracting support across the federal acquisition lifecycle, including acquisition planning, market research, solicitation development, evaluation support, award documentation, post-award administration, reporting, and electronic procurement file maintenance. • Support assigned procurement actions and maintain timely, accurate status information for Government review. • Perform cradle-to-grave acquisition support tasks for CDC OAS and supported program offices. • Track assigned procurement actions, milestones, action status, risks, and Procurement Administrative Lead Time (PALT) information. • Provide timely inputs for weekly, bi-weekly, and monthly status updates, including action counts, PALT information, file status, issues, and estimated completion dates. • Coordinate with the Contracting Officer, COR, program stakeholders, and team leadership to support workflow efficiency and customer satisfaction. • Maintain professional conduct, ethical behavior, and compliance with non-personal services requirements. • Identify issues or delays early and elevate recommended solutions to the Program Manager, Contracting Officer, or COR as appropriate. • Provide acquisition support for procurement planning and pre-award activities under applicable federal acquisition requirements. • Conduct and document market research, historical procurement reviews, and industry analysis. • Provide input on acquisition strategy, contract type, procurement approach, and applicability of FAR, HHSAR, and HHS/CDC local policy requirements. • Assist with preparation, review, and routing of acquisition plans, market research documentation, determinations and findings, memoranda, checklists, and other file documentation for Government review. • Attend acquisition planning meetings, support data calls, and coordinate timely reviews and approvals. • Assist program offices in refining procurement requirements so packages are complete, supportable, and ready for acquisition action. • Prepare and edit solicitation and file documents, including RFQs, RFPs, IFBs, combined synopsis/solicitations, memoranda, checklists, and supporting documentation. • Support notices and postings through appropriate procurement channels, including SAM.gov, GSA eBuy, NITACC, NASA SEWP, and agency websites, as applicable. • Support Government review of offers or quotes and prepare professional, accurate, and complete award documentation. • Assist with control of vendor communications and support pre-proposal conferences, technical evaluations, past performance reviews, and source selection documentation. • Prepare analyses of business elements and pricing information, negotiation objectives, discussion support materials, and documentation of findings. • Prepare award documents, notices of award, debriefing or feedback materials, and Federal Procurement Data System (FPDS) reporting support. • Organize, quality-check, and submit complete electronic procurement files in accordance with CDC OAS requirements. • Support post-award actions and contract administration activities for assigned procurement actions. • Participate in kick-off meetings and support contract administration communications among OAS, program offices, and contractors. • Prepare administrative, unilateral, and bilateral modifications with supporting documentation for Government review. • Assist with option exercise notices, contract term and condition accuracy checks, de-obligations, and other post-award actions. • Create and maintain digital/electronic contract file folders and deliver procurement files within required timeframes. • Perform work in accordance with CDC, HHS, and federal acquisition, information security, privacy, records management, accessibility, and contractor identification requirements. • Use or support use of CDC’s Integrated Contract Expert (ICE) contract writing system and related procurement tools after Government-provided access and training. • Ensure documents and deliverables are suitable for Government review, accessible where applicable, and aligned with Section 508 expectations. • Comply with CDC contractor identification, non-disclosure, privacy, information security awareness, records management, and safeguarding requirements. • Protect non-public, procurement-sensitive, and controlled information and ensure contractor staff understand applicable disclosure and conflict-of-interest restrictions.

• Provide dedicated acquisition and contract management support to the Centers for Disease Control and Prevention (CDC), Office of Acquisition Services (OAS). • Serve as the senior acquisition lead for contractor-delivered support across the federal acquisition lifecycle, including acquisition planning, solicitation development, evaluation support, award documentation, post-award administration, reporting, quality control, and day-to-day coordination with the Contracting Officer, COR, program offices, and contractor staff. • Manage and coordinate contractor support personnel performing acquisition lifecycle tasks for CDC OAS and supported program offices. • Track procurement action workload, milestones, action status, risks, and Procurement Administrative Lead Time (PALT) metrics. • Prepare and submit weekly, bi-weekly, and monthly status updates, including action counts, average PALT, in-transit files, issues, and corrective actions. • Maintain regular communication with the Contracting Officer, COR, program stakeholders, and contractor leadership to support workflow efficiency and customer satisfaction. • Ensure staffing continuity, professional conduct, ethical behavior, and compliance with non-personal services requirements. • Identify performance risks early and recommend practical solutions to maintain timely and acceptable performance. • Provide senior-level support for procurement planning and pre-award activities under applicable federal acquisition requirements. • Conduct and document market research, historical procurement reviews, and industry analysis. • Advise on acquisition strategy, contract type, procurement approach, and applicability of FAR, HHSAR, and HHS/CDC local policy requirements. • Support preparation, review, and routing of acquisition plans, market research documentation, determinations and findings, memoranda, checklists, and other file documentation for Government review. • Attend acquisition planning meetings, support data calls, and coordinate timely reviews and approvals. • Assist program offices in refining procurement requirements so packages are complete, supportable, and ready for acquisition action. • Prepare and edit solicitation and file documents, including RFQs, RFPs, IFBs, combined synopsis/solicitations, memoranda, checklists, and supporting documentation. • Support notices and postings through appropriate procurement channels, including SAM.gov, GSA eBuy, NITACC, NASA SEWP, and agency websites, as applicable. • Support Government review of offers or quotes and prepare professional, accurate, and complete award documentation. • Assist with control of vendor communications and support pre-proposal conferences, technical evaluations, past performance reviews, and source selection documentation. • Prepare analyses of business elements and pricing information, negotiation objectives, discussion support materials, and documentation of findings. • Prepare award documents, notices of award, debriefing or feedback materials, and Federal Procurement Data System (FPDS) reporting support. • Organize, quality-check, and submit complete electronic procurement files in accordance with CDC OAS requirements. • Participate in kick-off meetings and support contract administration communications among OAS, program offices, and contractors. • Prepare administrative, unilateral, and bilateral modifications with supporting documentation for Government review. • Assist with option exercise notices, contract term and condition accuracy checks, de-obligations, and other post-award actions. • Create and maintain digital/electronic contract file folders and deliver procurement files within required timeframes. • Perform work in accordance with CDC, HHS, and federal acquisition, information security, privacy, records management, accessibility, and contractor identification requirements. • Use or support use of CDC’s Integrated Contract Expert (ICE) contract writing system and related procurement tools after Government-provided access and training. • Ensure documents and deliverables are suitable for Government review, accessible where applicable, and aligned with Section 508 expectations. • Comply with CDC contractor identification, non-disclosure, privacy, information security awareness, records management, and safeguarding requirements. • Protect non-public, procurement-sensitive, and controlled information and ensure contractor staff understand applicable disclosure and conflict-of-interest restrictions.

• Design, develop, and test ETL scripts on Informatica platform according to the requirements, following the development standards and best practices. • Work with business analysts to gather business requirements from end-users and translate them into technical specifications. • Gather requirements to define data definitions, transformation logic, and data model logical and physical designs, data flow, and process. • Leads and plans complex database design, development, implementation, administration, tuning, ETL, and backup and recovery for assigned project(s). • Design and develop ETL processes using Informatica Power Center. • Ability to analyze database schemas, triggers, stored procedures. • Design, develop, implement, and maintain custom oracle applications written in PL/SQL. • Conduct reviews of developed code. • Hands-on experience with database design, normalization, data lake, structured/semi-structured/unstructured datasets, and familiarity with HDFS, Kafka, ETL, RDMS, NOSQL, SQL, Data Engineering and data related tools, programming languages and technologies. • Test solutions to validate whether requirements have been met; develop test plans, test scripts, and test conditions based on the business and system requirements. • Provide end-user support in post-deployment phases; assess and evaluate all feedback to ensure that the requirements necessary to correct issues are addressed.

• Responsible for activities associated with delivery of software solutions associated with customer-defined systems and software projects by working in close collaboration with software developers/engineers, stakeholders, and end users within Agile processes. • Designing, developing and implementing custom software and database application capabilities for a variety of legacy and modernized systems with limited oversight • Acting as a member of a product team supporting teammates and collaborating with a do what it takes attitude to ensure product and team success • Providing improvements to the product(s) being supported • Actively participate in release and sprint planning, artifact creation, sprint testing, regression testing, demonstrations and retrospectives and solution releases • Supporting release planning with conceptual design and development / refinement of software engineering guidelines • Analyzing complex project-related problems and creating innovative solutions involving, scheduling, technology, methodology, tools and solution components • Ensuring product quality and timeliness of work, providing advice and guidance, resolving problems to meet objectives, and providing periodic performance reports • Providing mentoring to junior members of the team

• Drive day-to-day project operations within HR and Payroll workstreams to achieve program objectives • Ensure timeline coordination and adherence to scope, plan of record, and project controls expectations (PCE) • Develop, maintain, and manage detailed project plans and schedules, aligned with program milestones • Collaborate closely with functional team members, SMEs, and workstream leads • Identify, document, and manage workstream-level risks, issues, and dependencies • Drive resolution of risks and issues within the HR/Payroll scope; escalate cross-workstream or program-level impacts as needed • Coordinate with business owners, functional SMEs, and technical teams to ensure readiness and adoption • Serve as the primary escalation point within the HR and Payroll workstreams, elevating broader issues to the Program Manager as needed • Coordinate day-to-day activities with functional teams and vendors to ensure timely, high-quality deliverables

• Responsible for activities associated with delivery of software solutions associated with customer-defined systems and software projects by working in close collaboration with software developers/engineers, stakeholders, and end users within Agile processes. • Designing, developing and implementing custom software and database application capabilities for a variety of legacy and modernized systems with limited oversight • Acting as a member of a product team supporting teammates and collaborating with a do what it takes attitude to ensure product and team success • Providing improvements to the product(s) being supported • Actively participate in release and sprint planning, artifact creation, sprint testing, regression testing, demonstrations and retrospectives and solution releases • Supporting release planning with conceptual design and development / refinement of software engineering guidelines • Analyzing complex project-related problems and creating innovative solutions involving, scheduling, technology, methodology, tools and solution components • Ensuring product quality and timeliness of work, providing advice and guidance, resolving problems to meet objectives, and providing periodic performance reports • Providing mentoring to junior members of the team

• Design and develop graphics and multimedia for e-learning projects and training aids. • Communicate progress and coordinate deliverables with internal and client team members. • Translate descriptive text documents into infographics. • Ensure materials meet 508 accessibility compliance and apply UX/UI design principles. • Actively partner with Instructional Designers during the initial drafting phase to suggest visual metaphors and layouts that improve cognitive load and learner retention. • Conduct final visual "polishing" and QA checks on completed modules to identify graphical inconsistencies, alignment issues, or 508 compliance gaps before delivery. • Ensure all training assets strictly adhere to corporate or agency-specific brand guidelines, including consistent use of typography, color palettes, and iconography across multiple simultaneous projects. • Maintain and organize a centralized library of source files (Photoshop, Illustrator, After Effects) and stock media to ensure version control and ease of access for the wider team.

• Support the analysis, design, development, delivery and deployment of relevant, high-quality learning assets and experiences • Lead the analysis, design, and development of learning assets • Complete analysis on existing/provided content to recognize gaps, create learning objectives, and make recommendations • Create analysis and design documents incorporating varying levels of interactivity, and learner engagement, leveraging adult learning theory using the ADDIE model • Create instructional materials, including courses, curriculum, student guides, and training manuals • Incorporate experiential learning principles to create immersive and impactful training assets • Collaborate with instructional designers and subject matter experts as required to assess training needs, develop concepts, and recommend training strategies • Leverage authoring tools (such as Lectora, Adobe Captivate, or Articulate Storyline) to develop interactive and engaging learning experiences • Create visual, audio, and interactive learning storyboards to enhance engagement

• Convert approved instructional storyboards into fully functional, high‑quality eLearning courses using authoring tools such as Lectora, ensuring interactivity, visual consistency, and adherence to design standards. • Incorporate experiential learning principles to create immersive and impactful training assets. • Design, develop and deliver learning experiences including interactive stories, games, simulations, and other assets using client approved tools • Apply creative approaches and innovative thinking to enhance the effectiveness and engagement of learning experiences • Engage with instructional designers and subject matter experts as required to assess training needs, develop concepts, and recommend training strategies. • Collaborate with a Project Manager to maintain project schedules, monitor progress against milestones, identify risks to timelines, and ensure instructional design deliverables meet established deadlines • Create and deliver training that adheres to client quality standards and technical criteria and complies with Section 508 accessibility standards • Create visual, audio, and interactive learning tools to enhance engagement • Leverage authoring tools (such as Lectora, Adobe Captivate, or Articulate Storyline) to develop interactive and engaging learning experiences.

• Design and deploy autonomous AI agents capable of multi-step reasoning, tool-use, and self-correction to navigate complex federal benefit policies. • Develop "Guardrail" layers that synchronize probabilistic LLM outputs with rigid business rules, ensuring benefit determinations adhere strictly to legal and regulatory frameworks. • Implement advanced Retrieval-Augmented Generation (RAG) solutions, utilizing layout-aware parsing to extract information from dense manuals/documentation and unstructured data. • Design and evaluate machine learning models that support both data-driven predictions and symbolic/rule-based automation. • Deploy models into cloud environments with a focus on LLM-specific observability (tracing reasoning loops, monitoring for hallucinations, and detecting data drift in logic). • Ensure every AI-driven determination has a clear, human-readable "audit trail" or reasoning chain that justifies the outcome based on source documentation. • Work alongside solution architects and business stakeholders to translate complex health insurance policies into executable AI logic.