CrossCheck, Inc.

Role Description The Vice President of Sales at Optio Solutions is responsible for leading sales initiatives, prospecting new business, and driving market penetration to support continued growth and expansion. This role focuses on 1st-party and 3rd-party collections, requiring expertise in the accounts receivable management industry. The VP of Sales will develop strategic partnerships, enhance client relationships, and provide innovative solutions to meet customer needs. - Strategic Sales Leadership: Develop and execute sales strategies to expand Optio Solutions' presence in the 1st-party and 3rd-party collections space. - New Business Development: Identify and pursue new business opportunities through cold calling, networking, and industry connections. - Client Relationship Management: Establish and maintain strong customer relationships at all levels to ensure satisfaction and long-term partnerships. - Revenue Growth: Meet or exceed assigned sales objectives and revenue quotas while managing a diverse portfolio of clients. - Industry Expertise: Stay updated on trends, regulatory changes, and emerging technologies in debt collection and accounts receivable management. - Consultative Selling: Utilize a consultative approach to understand client challenges and provide tailored solutions that maximize value. - Sales Pipeline Management: Maintain a structured sales funnel, tracking leads, opportunities, and conversion rates to optimize performance. - Collaboration with Internal Teams: Work closely with compliance, operations, and marketing teams to ensure alignment on client needs and service delivery. - Reporting and Analysis: Prepare detailed sales forecasts, reports, and presentations for senior leadership. - Travel: Travel as needed to meet clients, attend industry events, and represent Optio Solutions at conferences and networking functions. - Additional Responsibilities: Performs other similar or associated duties as necessary to accomplish job objectives in an effective manner as assigned by Management or as responsibilities necessitate. Qualifications - Strong oral and written communication skills. - Proven ability to develop and execute sales strategies. - Proficiency in CRM tools and sales tracking software. - Excellent negotiation and closing techniques. - Ability to work independently and collaboratively. - Professionalism and business maturity in all interactions. - Primarily home office-based with occasional travel. Requirements - Bachelor’s degree preferred. - 3-5 years of proven B2B sales experience, with a strong background in collections or financial services. - Deep understanding of both 1st-party (early-stage collections) and 3rd-party (post-charge-off collections) services. Benefits - Salary Range: $135,000 - $150,000 - Full-time remote position - Comprehensive benefits package, including: - Medical - Dental - Vision - 401(k) with match - Tuition Reimbursement - Vacation & Sick time - Life Insurance including AD&D

Role Description The Controller is responsible for overseeing the Company’s accounting activities including general ledger preparation, financial reporting, and operational analysis. This position also evaluates and ensures that the system of internal accounting controls is adequate, supports budget and forecast functions and provides analyses and recommendations to Senior Management. Job Duties - Ensure accurate and timely month-end and year-end accounting closes - Complete financial reporting and analyses within established timelines - Respond to executive inquiries regarding financial results and special reporting and analysis requests including maintaining client financials - Ensure accurate financial data is provided by the collection system - Prepare annual budget, forecasts, and variance analysis by business segment - Coordinate annual financial statement audit, and provide accounting support for statutory and client audits - Manage operational cash availability, forecasting, and banking - Manage expense authorization process to ensure that vendor invoices are reviewed and approved by an authorized approver prior to processing payments - Ensure that balance sheet accounts are being reconciled and that any discrepancies between the ledger balances and supporting operational systems are researched and resolved - Management of staff, including hiring, coaching, and development of staff - Evaluate department workflows and document internal control procedures - Develop plans for efficiency improvements without compromising accuracy - Ability to establish and maintain positive working relationships with other employees - Ability to meet department attendance requirements - Ability to work effectively under departmental pressure/stress situations - Assist with Requests for Proposal for potential new client acquisitions - Review commission and bonus calculations for accuracy and consistency with programs’ documentation - Performs other similar or associated duties as necessary to accomplish job objectives in an effective manner as assigned by Management or as responsibilities necessitate Qualifications - BA/BS in Business, with emphasis in Accounting - Prior leadership and management of accounting personnel - Broad accounting experience including ledger, GAAP reporting, research and analysis Requirements - Excellent verbal and written communication skills - Excellent presentation skills - Excellent organization and follow-through skills - Ability to manage multiple tasks at once, exercise sound judgment, and adhere to deadlines - Proficient with Microsoft Office Suite, including advanced Excel skills - Detail oriented - Maintain confidentiality as outlined in the company’s Confidentiality Agreement - Work well independently and as part of a team - Convey professionalism in all day-to-day activities Benefits - Comprehensive benefits package including Medical, Dental, Vision, Life, AD&D and LTD benefits - 401(k) program with company match - Tuition Reimbursement - Paid time off including Holidays, Sick, Vacation, Bereavement and Birthday - Team-oriented departments and a diverse group of friendly, motivated people - Business casual workplace, contests, events and more!

Role Description We are seeking a highly skilled Senior Systems Developer to support, enhance, and modernize our enterprise collections technology platform and mission-critical operational systems. This role is ideal for a technically strong developer who enjoys solving complex business problems, supporting enterprise applications, improving workflows, and working within both legacy and evolving technologies. A major component of this role involves supporting and enhancing a heavily customized InterSystems Caché environment within Artiva RM that drives core operational workflows, integrations, and proprietary business logic. You’ll work closely with operations, technology teams, and external vendors to improve system performance, integrations, reporting, automation, and platform stability across the organization. What You'll Do - Support, troubleshoot, and enhance Finvi/Artiva RM and related enterprise systems - Develop and optimize SQL queries, stored procedures, reports, and data processes - Support and enhance custom functionality within InterSystems Caché environments - Design and maintain integrations with internal systems and third-party vendors - Troubleshoot and resolve complex production application issues - Implement workflow automation, testing, deployments, and system upgrades - Collaborate with vendors, business stakeholders, and technical teams - Maintain system documentation, performance, stability, and data integrity Qualifications - 5+ years supporting enterprise business applications - Strong SQL Server experience including stored procedures, troubleshooting, and query optimization - Experience with Finvi/Artiva RM or similar collections/revenue cycle platforms - Experience supporting or developing within InterSystems Caché environments - Experience with systems integrations, APIs, and enterprise data exchange - Strong analytical, troubleshooting, and communication skills - Bachelor’s degree in Computer Science, Information Systems, or equivalent experience Preferred Experience - Collections, financial services, healthcare revenue cycle, or contact center environments - Supporting highly customized enterprise systems - Workflow automation and reporting solutions - Mission-critical production application support Benefits - Competitive base salary: $135,000 – $150,000 DOE - Fully remote work environment - Opportunity to work on highly customized enterprise systems with significant business impact - Collaborative and growth-oriented team environment - Stable and established national organization Additional Information - Full-time remote position - Occasional travel may be required - Occasional after-hours support during deployments or critical production events

Role Description Optio Solutions is seeking a motivated Remote Collection Representative to manage past-due accounts, communicate with consumers, and secure payments while maintaining a professional and compliant approach. Earnings potential of $35,360 - $55,000 annually (includes hourly rate and bonus opportunity). - Make and receive phone calls in compliance with FDCPA guidelines and various regulatory agencies and state and local laws - Negotiate and secure payment arrangements - Meet collection and performance goals - Maintain call volume and collection targets - Collaborate with team members and work effectively under pressure - Complete additional duties as assigned Qualifications - Basic math and computer skills - Solid verbal communication and negotiating skills - Ability to work in a fast-paced environment, under pressure with strict deadlines - Professional demeanor in high-stress situations - Maintain confidentiality at all times - Able to work well independently Benefits - Comprehensive benefits package including Medical, Dental, and Vision coverage - 401(k) with company match to support your future - Tuition Reimbursement to help you grow professionally - Paid Time Off for work-life balance Company Description Optio Solutions, LLC. is a company focused on improving clients’ ROI and protecting their brands through extensive financial services experience, advanced technology, certified data security, legal compliance, and professionally designated staff. Optio is a member of ACA International and the California Association of Collectors. The company is headquartered in Petaluma, California, with additional team members working remotely across the country. Be part of a supportive, fast-paced team that celebrates hitting goals and rewards success. APPLY NOW!