Crocs

Title: Supervisor, Customer Operations Location: Broomfield United States Requisition ID: 16052 Time in Office: Remote Job Description: At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And thats exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better. The Wholesale Customer Service Supervisor is primarily responsible for managing the wholesale channel order book and leading a team of customer service representatives to drive Crocs success. This role also serves as a key leadership position within the global Customer Service organization. Our Customer Service team is passionate about delivering exceptional customer experiences, improving processes, and fostering a positive team culture in a fast-paced environment. In this role, you will have the opportunity to mentor and develop team members while continuing to strengthen your own leadership skills. Successful supervisors are detail-oriented, balancing day-to-day operational excellence with a broader strategic perspective and a commitment to supporting individual team members. You will collaborate cross-functionally with various business partners and contribute to transformative initiatives across the organization. Your mission will be to improve revenue and profitability within the wholesale channel by effectively managing the order book and enabling faster, more informed business decisions. You will also play an important role in maintaining consistent customer service processes and standards across regions. What Youll Do - Lead a team of Customer Service representatives, monitoring their performance to important metrics and supporting their career and personal growth. - Dedication to develop as a leader - take advantage of mentorship and continuing educational opportunities to grow. - Oversee designated activities within the department as assigned, such as monitoring critical metrics, coordinating meetings, and taking responsibility for specific systems/processes. - Collaborate with sales leadership to enhance our partnership and outcomes with wholesale accounts; address advanced inquiries from buyers, account executives, and sales leadership when needed. - Interview, hire, and onboard new team members - setting up onboarding and training plans to accelerate their successful integration into Crocs. What Youll Bring to the Table - Minimum of 3 years' experience in customer service, preferably in a wholesale/B2B environment. - Prior management experience is not required, but a demonstrated dedication to career advancement is essential. - Ability to react and resolve problems with high initiative and a sense of urgency. - Analytical skills - ability to translate complex data and trends into actionable strategy. - Adaptability - responds to change with grace and confident leadership. - Capability to take initiative, work independently, and promote a positive team environment. - Proven organizational and time management skills. - Strong communication and presentation skills. - Occasional travel (<5%) to Crocs fulfillment locations or customer visits is possible. - Knowledge of SAP or similar enterprise ERP system. - PowerPoint experience. - Working knowledge of Salesforce Service Cloud or similar CRM/case management system. - Proficiency in Excel, including x-lookups, formulas, and pivot tables, is a requirement. You will be encouraged to apply these tools to analyze data, produce reports, and support decision-making processes effectively. The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law. Title: Supervisor, Customer Operations Salary or Pay Range: $60,000 - $70,000 Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities. At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Explorer persona. This organization participates in E-Verify. This position is eligible to participate in a company incentive program. This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. Job Category: Corporate

• Lead a team of Customer Service representatives, monitoring their performance to important metrics and supporting their career and personal growth. • Oversee designated activities within the department as assigned, such as monitoring critical metrics, coordinating meetings, and taking responsibility for specific systems/processes. • Collaborate with sales leadership to enhance our partnership and outcomes with wholesale accounts; address advanced inquiries from buyers, account executives, and sales leadership when needed. • Interview, hire, and onboard new team members – setting up onboarding and training plans.

Role Description The Area Manager is responsible for leading a small group (typically 6 to 8 locations with total volume of $20-$30M) of store managers across dual brands (Crocs and Hey Dude). In this role, you will be responsible for delivering outstanding customer service through both brands' consumer service initiative, maintaining visual excellence across the assigned market and dual brands, and driving operational compliance in a fast-paced retail environment. What You'll Do - Establish high standards for management performance and set clear expectations for store managers. - Communicate and ensure compliance with all company policies and directives. - Maintain a principled level of business ethics and integrity. - Meet or exceed area financial projections and maximize revenue opportunities. - Demonstrate strong organizational and time management skills through compliance with operational directives. - Use labor management tools to ensure stores are staffed appropriately to increase efficiency, profitability, and margins while adhering to all applicable federal, state, and local laws governing store operations. - Deliver a high level of operational excellence including store appearance, loss prevention, cash handling, inventory control, visual merchandising, and safety and security of people and assets. - Maintain high leadership standards to achieve successful management development. Lead by example and empower sales associates to build an outstanding guest experience. - Lead and develop guest service skills of each manager to ensure each guest receives friendly service upon each visit to the location. - Recruitment, Development, and Retention of Talent. - Supervise store manager function identified in area and provide specific and timely feedback through coaching and corrective action to improve personal and area performance. - Assess and develop talent within the team for future growth. - Staff locations appropriately with friendly and positive sales associates for seasonal hiring. - Maintain compliance with federal and state regulations concerning employment. Qualifications - High School diploma required. - Bachelor’s degree preferred or 4 years of retail management experience in lieu of degree. - Previous experience in specialty retail, multi-unit management is preferred. - Must be proficient in Excel, PowerPoint, Microsoft Word, Internet Microsoft Office, POS, and general digital literacy. - Flexible work schedule (which may include nights, weekends, holidays, and long hours) and regular attendance is necessary. Travel is required for this role both by car & air. - Proven track record of being able to work autonomously, while having strong attention to detail. - Strong interpersonal, communication, and motivational skills. - Strong organizational and time management skills. - Excellent business and financial competence, including operational analysis. - Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop, and retain top talent Managers as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups. - Ability to move merchandise with appropriate equipment to and from backroom and sales floor. In addition to standing for extended periods per shift and to continuously move around all areas of the store daily. Company Description The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification. At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Explorer persona. Job Category Retail

• Lead a team of Customer Service representatives, monitoring their performance to important metrics and supporting their career and personal growth. • Oversee designated activities within the department as assigned, such as monitoring critical metrics and coordinating meetings. • Collaborate with sales leadership to enhance our partnership and outcomes with wholesale accounts. • Interview, hire, and onboard new team members.

Title: Associate Content Specialist Location: Boston United States Job Description: Requisition ID: 15793 Time in Office: Hybrid At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you&rsquo;re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you&rsquo;re not expected to fit a mold. You&rsquo;re encouraged to break it and create something better. Overview The Associate Content Specialist for HEYDUDE is responsible for supporting the creation, capture, and editing of social-first content that drives engagement, brand awareness, and cultural relevance. This role partners closely with Social, Community, Influencer, Talent, and Brand Marketing teams and reports into the Social & Community function, contributing to the execution of content production, campaign support, and a best-in-class in-house content engine. What You'll Do - Capture photo and video content for social channels, campaigns, events, talent activations, retail openings, and brand moments - Edit short-form video and social content for platforms including TikTok, Instagram Reels, and YouTube Shorts - Execute content briefs in partnership with Social, Community, Influencer, and Brand Marketing teams - Support content production planning, including pre-production, shot lists, logistics, and asset management - Travel to events and activations to capture real-time and behind-the-scenes content storytelling - Monitor emerging content trends and platform best practices to maintain cultural relevance - Organize and maintain content libraries and production assets for cross-functional accessibility - Collaborate across Social, Community, Influencer, Talent, Creative, and Brand teams to ensure timely delivery aligned with brand standards What You'll Bring to the Table - BS/BA in Marketing, Communications, Media Production, Film, Photography, or related field &ndash; or equivalent experience - Minimum 2+ years of experience creating, shooting, editing, or producing digital and social-first content - Strong understanding of TikTok, Instagram, Reels, Stories, and YouTube Shorts content creation - Proficiency in Premiere Pro and Canva; experience with Lightroom and Photoshop preferred - Experience capturing content using mobile devices; professional camera experience a plus - Highly organized with strong project management and communication skills - Demonstrated ability to manage multiple projects in a fast-paced environment with attention to detail - Ability to travel and support events, including occasional evenings and weekends - Boston, MA based; hybrid schedule (on-site Monday&ndash;Thursday, remote Friday) - Up to 30% travel - Portfolio or content samples required with application #heydude #LI-MK1 The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law. Title: Associate Content Specialist Salary or Pay Range: $61,000 - $71,000 Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities. At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona. This organization participates in E-Verify. This position is eligible to participate in a company incentive program. This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline. Job Category: Corporate

Title: Sr. Designer, CMG Location: Broomfield United States Hybrid Job Description: At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And thats exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better. Overview Crocs is built on inherent simplicity and people-purposed, imaginative innovation. Our culture thrives on those who can think big, act fast and collaborate with ease. We're looking for a Color, Materials, and Graphics Sr. Designer to join us in executing the vision for our future; to inspire, ideate and create. As a Sr. Designer- Color, Materials, and Graphics you will be part of a team working on the creation of consumer centric, disruptive, innovative product that engages our consumer. You'll be icon-obsessed, share our passion for molded innovation and thoughtful in unlocking our brand DNA across a variety of styles in our line. What Youll Do - Bring a strong focus on style and fashion in sandals, emphasizing color, treatment, finish, and elevated embellishments and details. - Demonstrate a deep understanding of the style sandal space, with crossover into iconic, casual, and sport lifestyle products. - Be a trusted source of inspiration for fashion, hype, sport, and cultural insights that influence design direction. - Stay ahead of global trends through market travel, trade shows, and ongoing digital and social research. - Bring a forward-thinking design aesthetic and a drive to push the brand forward for both volume-driving and brand-defining consumers. - Drive seasonal freshness in both new and existing products, contributing to R&D and seasonal design pipelines through color curation, surface design, materials, trims, and componentry. - Communicate the design vision clearly and persuasively to cross-functional partners through strong storytelling and presentation skills. - Manage and deliver multiple projects simultaneously in a fast-paced, time-sensitive environment aligned with global business needs. - Obsess the details to ensure timely delivery and uphold Crocs' high execution standards. - Being a team champion cross-functionally, enhancing our culture of collaboration, trust and communication across Design, Category Management and Development partners - Embrace and encourage diverse perspectives, contributing to an inclusive and innovative team environment. What Youll Bring to the Table - Bachelor's degree or equivalent experience in fashion or industrial build, graphics, apparel or related field. - Has experienced knowledge and a higher understanding of product from color, material, construction to production. - Minimum 5+ years of relevant design experience. - Technical understanding and proficiency in Adobe Suite: Photoshop & Illustrator. - Ability to travel domestically & internationally. #LI-TG1 The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law. Title: Sr. Designer, CMG Salary or Pay Range: $90,000 - $100,000 Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities. At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona. This organization participates in E-Verify. This position is eligible to participate in a company incentive program. This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. Job Category: Corporate

Manager, Inventory Accounting Requisition ID: 15147 Job Location(s): Broomfield, CO, US, 80021 Time in Office: Hybrid At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you&rsquo;re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you&rsquo;re not expected to fit a mold. You&rsquo;re encouraged to break it and create something better. Overview The Manager of Inventory Accounting at Crocs, Inc. is responsible for inventory and cost accounting across Crocs global entities. This role leads the accounting and controls over inventory. You will serve as a key partner to operations, ensuring financial results reflect underlying business activity, while maintaining a strong control environment and supporting external reporting and audits. What You'll Do - Own global inventory accounting end-to-end, including standard costing, inventory valuation, reserves, and cost of goods sold - Lead close processes (monthly, quarterly, and year-end) including preparation and review of journal entries, account reconciliations, inventory subledger tie-outs, and flux/variance analysis. - Ensure accuracy of inventory balances by partnering with Supply Chain and Inventory Control to validate inventory movements, adjustments, reserves, and supporting documentation. - Maintain and enhance standard costing for global products, ensuring accuracy, consistency, and alignment with financial reporting requirements. - Drive process improvement and transformation by optimizing inventory accounting workflows, supporting automation and system changes, and enabling new initiatives (e.g. product launches) with appropriate accounting treatment and controls. - Maintain policies, procedures, and controls by documenting processes, ensuring compliance, and supporting accounting treatment and controls. - Prepare and support audit documentation and external audit requests - Collaborate cross-functionally with FP&A, Inventory Control, Tax, Supply Chain, IT, and Retail/Ecommerce Operations to ensure accurate accounting and reporting. - Develop and support team capability by contributing to training, coaching, and performance management of accounting team members. What You'll Bring to the Table - Bachelor&rsquo;s degree or equivalent experience in Accounting or a related field; MBA or CPA preferred. - 5+ years of demonstrated experience in Accounting functions, with a strong focus on process improvement, with 2+ years of people leadership - Strong hands-on knowledge of ERP systems; primarily SAP is required. - Excellent project management skills, with the ability to manage multiple projects simultaneously. - Strong analytical skills and attention to detail. - Strong knowledge of US GAAP - Effective communication and interpersonal skills, with the ability to interact with all levels of management. - Advanced Excel skills and ability to analyze large, high-volume datasets; experience improving processes - Ability to thrive in a dynamic and fast-paced environment. Title: Manager, Inventory Accounting Salary or Pay Range: $120,000 - $130,000 Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities. At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona. This position is eligible to participate in a company incentive program. This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

• Building, operating, and optimizing Kubernetes clusters • Automating and further developing the infrastructure • Ensuring performance, scalability, and availability • Collaborating with Development, DevOps, and QA teams • Shaping modern cloud solutions and adopting new technologies

• Create original apparel graphics and collections from concept to production-ready artwork • Research emerging trends across fashion, music, art, and subcultures • Transform ideas into sketches, mockups, and print-ready designs • Collaborate closely with design, product, marketing, and leadership teams • Help evolve the brand's visual identity while introducing fresh and commercially relevant ideas • Prepare artwork for various print techniques, fabrics, and production processes • Contribute to a fast-paced creative environment with multiple weekly product launches

• Build and scale enterprise AI and machine learning capabilities across supply chain functions including logistics, distribution, planning, sourcing, and labor. • Translate business problems into well‐defined AI use cases, with clear success metrics and operational outcomes. • Define and operationalize standard frameworks for AI use‐case intake, prioritization, development, deployment, and lifecycle management. • Lead the end‐to‐end delivery of ML‐driven solutions, from problem framing and model development through production deployment and adoption tracking. • Own and continuously evolve the Supply Chain Data Science & AI roadmap, aligned with business priorities, AOP commitments, and long‐term capability goals. • Partner with data engineering, BI, and IT teams to embed AI solutions into dashboards, workflows, and operating processes, not standalone models. • Lead AI solution design using Microsoft technologies, including Azure AI, Azure Foundry, Copilot, and Power Platform. • Drive adoption of GenAI, copilots, and AI agents in a secure, scalable, and governed manner. • Evaluate, pilot, and integrate external AI tools and vendors, ensuring fit with enterprise data architecture, security standards, and long‐term scalability. • Establish best practices for model development, deployment, monitoring, explainability, and reuse, enabling repeatable delivery. • Mentor and develop analysts and data scientists, raising overall AI maturity and execution rigor across the organization. • Communicate progress, risks, and outcomes to senior stakeholders using clear, business‐focused language.