Connexus Credit Union

• Performs legal research and analysis on various legal issues and regulatory matters. • Assist with researching and answering legal and compliance help desk questions. • Prepare legal correspondence, including but not limited to discovery, garnishments, subpoenas, and deposition notices. • Handle special projects as assigned by the GC. • Draft, review, and revise contracts using Track Changes and the Compare function in MS Word. • Manage and maintain contract databases and legal files. • Assist the GC in providing counsel, guidance, and strategy regarding legal and regulatory matters or issues involving the credit union. • Assist the GC to ensure that the policies, procedures, and forms of the credit union comply with all applicable laws, regulations, and credit union policy. • Maintain an inventory of legal matters and provide related updates to the Board of Directors and the management team.

Role Description - Conduct regular vulnerability scanning of networks, servers, endpoints, cloud environments, and applications using approved tools. - Analyze scan results to identify false positives, determine exploitability, and assess business and regulatory risk. - Prioritize vulnerabilities based on CVSS scores, threat intelligence, asset criticality, and financial institution risk impact. - Track vulnerabilities through remediation, validation, and closure using ticketing or governance platforms. - Perform re-scans to validate remediation effectiveness. - Ensure vulnerability management practices align with: - FFIEC Cybersecurity Assessment Tool (CAT) - NCUA or banking regulatory guidance - GLBA Safeguards Rule - Internal Information Security and Risk Management policies - Prepare documentation, metrics, and evidence for internal audits, regulatory exams, and third-party assessments. - Support risk acceptance decisions by documenting compensating controls and residual risk. - Partner with IT infrastructure, application development, cloud, and network teams to remediate identified risks. - Translate technical vulnerabilities into clear business risk language for leadership and non-technical stakeholders. - Provide guidance on secure configuration, patching, and vulnerability mitigation strategies. - Participate in security incident response activities when vulnerabilities are exploited or pose imminent risk. - Monitor emerging threats, zero-day vulnerabilities, and industry advisories relevant to financial services. - Contribute to vulnerability management policies, standards, and procedures. - Assist with penetration testing coordination and result analysis. - Collect, organize, and maintain security control evidence and artifacts for monthly continuous monitoring deliverables and assessment/authorization activities, ensuring alignment with required frameworks. - Maintain accurate system inventory and authorization boundary documentation to ensure scanning scope aligns with approved system boundaries. - Analyze scan results for false positives, document justifications, and prepare deviation requests with supporting risk assessments. - Participate in change management processes to ensure continuous monitoring activities align with system changes and maintain compliance posture. - Support and maintain enterprise vulnerability management tools (such as Tenable, Nessus, Burp, Qualys, Rapid7, Wiz, Prisma, Microsoft Defender), ensuring timely updates and patches. - Run regular and on-demand scans across operating systems, databases, web applications, and containers, then work with technical teams to create tickets for remediation. - Track and document vendor dependencies, operational requirements, and open vulnerabilities, producing clear monthly reports and updates. - Contribute to improving internal standards and processes, including maintaining documentation, training materials, and standard operating procedures. - Run the daily vulnerability management program operations, work closely with the patch management analyst in identifying and patching vulnerabilities, and actively participate in weekly vulnerability management team meetings. - Comply with all Federal Regulations as they pertain to your job duties, including BSA. Qualifications - Bachelor's degree in Information Security, Computer Science, Information Technology or commensurate experience is Required. - 3+ years professional work experience in vulnerability management, security operations, or IT risk within a regulated environment is Required. - The GIAC (GSEC or GEVA) certification is preferred upon hire although required to be completed within 6 months of hire. - Prior financial industry regulations and frameworks (FFIEC, NCUA, GLBA, NIST) is Required. - Hands-on experience with vulnerability scanning tools, such as: Tenable (Nessus, Tenable.io), Qualys, Rapid7 or similar platforms is Required. - Strong understanding of network, operating system, and application vulnerabilities, patch management processes, and secure configuration standards (CIS Benchmarks) is Required. - Strong knowledge of vulnerability scanning technologies and methods, including scoring systems (CVSS, CMSS) and risk prioritization frameworks is Required. - Experience delivering monthly or periodic vulnerability status reports and tracking remediation efforts with internal and external teams is Required. Benefits - 25 days of paid time off and 10 paid holidays - 16 hours of paid Volunteer Time Off - 401K Retirement with up to 6% employer match - Excellent Health, Dental, Vision insurance, including multiple plan options - Health Savings Account with generous employer contributions - Employer paid Life insurance, Short-Term and Long-Term Disability - Tuition Reimbursement from $4,000 - $7,000 per calendar year - Robust Learning and Development program that includes an annual professional development stipend

Role Description We are looking to add another Institutional Lending Specialist to our team. Reporting to the Institutional Lending Manager, this role’s primary responsibilities include: - Facilitating the purchase of loans from our lending partners. - Conducting quality reviews of the loans received to ensure adherence to the program criteria. - Conducting ongoing monitoring of data received from our loan servicers. - Assisting with some loan sale activities. Responsibilities: - Presents risk analysis of loans that exceed approval authority to the appropriate Manager for their resolution. - Manages loan purchase transactions with a focus on employing strong loan review skills, volume fluctuations and exceeding department goals and objectives. - Recognizes, adheres, and complies with established department procedures to ensure accurate, efficient and timely processing of transactions. - Develops and maintains strong relationships with our business partners. - Works closely with Accounting to ensure timely processing and superior service to our business partners. - Assists Institutional Lending Team to analyze, improve and implement processes to execute overall business plan. - Complies with all State and Federal Regulations as they pertain to your job duties. - Assists with or conducts training Team Members as needed. Qualifications - Associates degree or commensurate experience is Required. - 1+ year of prior loan review experience within a financial institution is Required. - Strong computer skills and ability to work with multi-faceted systems is Required. - High attention to detail, ability to work in a fast-paced environment with accuracy is Required. - Requires proficient skills to use Microsoft Suite applications, including Excel and Word. Benefits - 20 days of paid time off and 10 paid holidays. - 16 hours of paid Volunteer Time Off. - 401K Retirement with up to 6% employer match. - Excellent Health, Dental, Vision insurance, including multiple plan options. - Health Savings Account with generous employer contributions. - Employer paid Life insurance, Short-Term and Long-Term Disability. - Tuition Reimbursement from $4,000 - $7,000 per calendar year. - Robust Learning and Development program that includes an annual professional development stipend. Company Description Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest. As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve.

Senior Data Analyst Apply locations Remote time type Full time job requisition id JR1613 Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest. As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve. Connexus offers an Amazing Benefits package: - 25 days of paid time off and 10 paid holidays - 16 hours of paid Volunteer Time Off - 401K Retirement with up to 6% employer match - Excellent Health, Dental, Vision insurance, including multiple plan options - Health Savings Account with generous employer contributions - Employer paid Life insurance, Short-Term and Long-Term Disability - Tuition Reimbursement from $4,000 - $7,000 per calendar year - Robust Learning and Development program that includes an annual professional development stipend About the Role: We are searching for a Senior Data Analyst to join our Data & Insights team as a strategic partner to the business. This role delivers high‑impact analytics solutions-including dashboards, KPIs, advanced analysis, and automation-to turn complex data into clear, actionable insights. You’ll collaborate closely with stakeholders, work with large and complex datasets, communicate findings to both technical and non‑technical audiences, and support the growth and development of junior analysts. Responsibilities: - Serves as a strategic analytics partner to leadership by translating business priorities into advanced analytical initiatives and solutions. - Designs, develops, and maintains enterprise-level KPIs, dashboards, reporting ecosystems, and analytical models that support long-term organizational goals. - Independently gathers, integrates, and prepares highly complex datasets from diverse internal and external sources, ensuring data quality, scalability, and consistency. - Conducts advanced analyses—including statistical modeling, segmentation, forecasting, and root-cause investigations—to deliver proactive and actionable insights. - Leads cross-functional discovery sessions to deeply understand business challenges and define analytical requirements, often identifying opportunities before they are requested. - Advises stakeholders on data governance, best practices for analytics, and secure data handling, improving organizational data literacy and adoption of analytic tools. - Acts as the Data & Insights representative on ePMO and strategic projects, ensuring timely, high-quality deliverables aligned with organizational priorities. - Drives enterprise automation and efficiency by creating reusable scripts, analytic frameworks, and automated workflows that streamline complex processes. - Serves as a technical and analytical mentor for Data Analysts and Associate Data Analysts, providing guidance on methodologies, quality assurance, and documentation. - Collaborates with data engineering and data science partners to enhance data pipelines, advise on architectural decisions, and support model development and deployment. - Delivers clear, compelling presentations that translate complex analytical findings into insights accessible to leadership and non-technical audiences. - Ensures full compliance with all Federal Regulations as they pertain to job duties, including BSA. Position Requirements: - This position is Remote. - Bachelor's degree or commensurate experience is Required. - 8+ years of Data Analysis experience is Required. - Prior experience working within Financial Services (such as Banking or Credit Unions) is Required. - Relationship management experience with financial lines of business & data visualization is Required. - Advanced proficiency in SQL, Excel, and Python, including experience with automation, performance tuning, and statistical libraries is Required. - Experience optimizing queries and workflows in centralized data warehouses (e.g., Snowflake, Data Bricks, etc.) is Required. - Experience creating polished dashboards and visualizations in Power BI is Required. - Microsoft Certified: Power BI Data Analyst Associate. Connexus Credit Union's Employer Recognitions: - 2026 Best Place to Work in IT, Computer World

Paralegal Apply locations Remote time type Full time job requisition id JR1636 Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest. As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve. Connexus offers an Amazing Benefits package: - 25 days of paid time off and 10 paid holidays - 16 hours of paid Volunteer Time Off - 401K Retirement with up to 6% employer match - Excellent Health, Dental, Vision insurance, including multiple plan options - Health Savings Account with generous employer contributions - Employer paid Life insurance, Short-Term and Long-Term Disability - Tuition Reimbursement from $4,000 - $7,000 per calendar year - Robust Learning and Development program that includes an annual professional development stipend About the Role: We are seeking a detail-oriented Paralegal to support our General Counsel (GC) with legal research, contract review, litigation management, and probate matters. In this role, you will analyze and summarize agreements and track key documents. You will help manage disputes by maintaining calendars, assisting with discovery, and liaising with internal stakeholders and outside counsel. The ideal candidate is highly organized, exercises sound judgment, has probate experience, and communicates clearly in a fast-paced environment. Responsibilities: Legal Research, Documentation, and Projects: - Performs legal research and analysis on various legal issues and regulatory matters. - Assist with researching and answering legal and compliance help desk questions. - Prepare legal correspondence, including but not limited to discovery, garnishments, subpoenas, and deposition notices. - Handle special projects as assigned by the GC. Contract Reviews: - Draft, review, and revise contracts using Track Changes and the Compare function in MS Word. - Manage and maintain contract databases and legal files. Legal Cousel and Strategy: - Assist the GC in providing counsel, guidance, and strategy regarding legal and regulatory matters or issues involving the credit union. - This includes providing legal services to the credit union and managing and monitoring the quality and efficiency of outsourcing to external law firms and attorneys. Compliance and Corporate Governance: - Assist the GC to ensure that the policies, procedures, and forms of the credit union in ensuring that the credit union's policies, procedures, and forms comply with all applicable laws, regulations, and credit union policy. - Provide legal guidance to staff on operational matters, including but not limited to employment law matters, power of attorney, and deceased member accounts. - Remain informed of legal and regulatory changes and developments affecting the credit union industry and financial services. Board of Directors and Governance: - Manages governance matters, ensuring compliance with governance policies and procedures. - Maintain an inventory of legal matters and provide related updates to the Board of Directors and the management team. Other Duties: - Adhere to all Connexus Credit Union policies and procedures, which include security compliance and following guidelines intended to limit risk exposure losses. - Participates in department and/or organizational projects as directed. - Performs other tasks or functions as required, requested, necessary or prudent from time to time. - Maintains confidentiality of all member and credit union information and data. - Comply with all Federal Regulations as they pertain to your job duties, including BSA. Position Requirements: - This position is Remote. - Associate’s Degree, or commensurate experience is Required. - 5+ years of legal-related experience in a financial institution, government agency, or law firm is Required. - Computer literate with working knowledge of Microsoft Word, Microsoft Excel, and Adobe is Required. - Paralegal Certificate preferred. Connexus Credit Union's Employer Recognitions: - 2026 Best Place to Work in IT, Computer World

Title: Senior Member Services Representative Location: United States Job Description: Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest. As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve. Connexus offers an Amazing Benefits package: - 20 days of paid time off and 10 paid holidays - 16 hours of paid Volunteer Time Off - 401K Retirement with up to 6% employer match - Excellent Health, Dental, Vision insurance, including multiple plan options - Health Savings Account with generous employer contributions - Employer paid Life insurance, Short-Term and Long-Term Disability - Tuition Reimbursement from $4,000 - $7,000 per calendar year - Robust Learning and Development program that includes an annual professional development stipend Starting wage of $19.00/hr. and higher based on prior experience! Bring your customer service experience and we will give you the tools and training to achieve excellence. If you have a hunger to learn and positive energy, join us for bankers' hours with teams and leaders who want you to be your personal and professional best. Responsibilities: - Builds and maintains professional relationships with members and colleagues, leveraging interpersonal skills to achieve mutually beneficial outcomes. - As the first point of contact for our members, provide best in class service and make informed recommendations to help our members achieve their financial goals. - Promptly and accurately assists members at the counter, drive-up, phone or via mail correspondence with all types of financial transactions, while keeping information in the strictest confidence. - Educate our members about opportunities to enhance their financial landscape, while promoting Connexus products, services or policies. - Develop working knowledge of deposit and loan products, accurately open deposit accounts and loans, and upsell where appropriate to effectively build relationships. - Research, troubleshoot and resolve complex member inquiries about credit union services and accounts. - Assist Branch Manager and Supervisor with compliance duties, such as vault and TCR audits. - Mentor, onboard, and help train new Member Services Representatives. - Complete member transactions accurately and efficiently, adhering to department, organizational and federal guidelines and procedures. - Operate and balance cash drawer daily with minimal balancing errors. - Monitor and respond as needed in chat queues in order to achieve interdepartmental synergy and provide members with a seamless experience, regardless of their contact channel. - Protect member and credit union assets through risk mitigation, fraud prevention and confidentiality. - Achieve individual performance goals as assigned and positively contribute to branch goal attainment. - Protect member and credit union assets and mitigate risk by identifying and preventing fraudulent or suspicious activity. - Perform other duties, branch support and projects as assigned. Position Requirements: - Demonstrated knowledge of basic math skills and cash handling experience to count cash and balance cash drawer accurately and proficiently is Required. - 2+ years of work experience in a sales, retail or customer service environment with demonstrated success in achieving established goals by using independent judgment is preferred. - Prior experience working in a credit union or bank as a member service representative or teller is beneficial but not required as we are willing to train. - Follows established routines under close supervision. - Evidence of excellent verbal communication skills along with an outgoing personality that demonstrates a positive, friendly and energetic attitude. - Ability to remain calm under pressure and to be entrusted with the handling of confidential and personal matters. - Demonstrated ability to be a team player, with willingness to work in a fast- paced, flexible environment. - Ability to travel to other branches within the area as necessary. Connexus Credit Union's Employer Recognitions: - 2026 Best Place to Work in IT, Computer World Equal Opportunity Employer/Disabled/Veterans/41 CFR 60-1.4, 41 CFR 60-1.35

Role Description We are seeking a detail-oriented Paralegal to support our General Counsel (GC) with legal research, contract review, litigation management, and probate matters. In this role, you will analyze and summarize agreements and track key documents. You will help manage disputes by maintaining calendars, assisting with discovery, and liaising with internal stakeholders and outside counsel. The ideal candidate is highly organized, exercises sound judgment, has probate experience, and communicates clearly in a fast-paced environment. Responsibilities - Legal Research, Documentation, and Projects: - Performs legal research and analysis on various legal issues and regulatory matters. - Assist with researching and answering legal and compliance help desk questions. - Prepare legal correspondence, including but not limited to discovery, garnishments, subpoenas, and deposition notices. - Handle special projects as assigned by the GC. - Contract Reviews: - Draft, review, and revise contracts using Track Changes and the Compare function in MS Word. - Manage and maintain contract databases and legal files. - Legal Counsel and Strategy: - Assist the GC in providing counsel, guidance, and strategy regarding legal and regulatory matters or issues involving the credit union. - This includes providing legal services to the credit union and managing and monitoring the quality and efficiency of outsourcing to external law firms and attorneys. - Compliance and Corporate Governance: - Assist the GC to ensure that the policies, procedures, and forms of the credit union comply with all applicable laws, regulations, and credit union policy. - Provide legal guidance to staff on operational matters, including but not limited to employment law matters, power of attorney, and deceased member accounts. - Remain informed of legal and regulatory changes and developments affecting the credit union industry and financial services. - Board of Directors and Governance: - Manages governance matters, ensuring compliance with governance policies and procedures. - Maintain an inventory of legal matters and provide related updates to the Board of Directors and the management team. - Other Duties: - Adhere to all Connexus Credit Union policies and procedures, which include security compliance and following guidelines intended to limit risk exposure losses. - Participates in department and/or organizational projects as directed. - Performs other tasks or functions as required, requested, necessary or prudent from time to time. - Maintains confidentiality of all member and credit union information and data. - Comply with all Federal Regulations as they pertain to your job duties, including BSA. Qualifications - Associate’s Degree, or commensurate experience is Required. - 5+ years of legal-related experience in a financial institution, government agency, or law firm is Required. - Computer literate with working knowledge of Microsoft Word, Microsoft Excel, and Adobe is Required. - Paralegal Certificate preferred. Benefits - 25 days of paid time off and 10 paid holidays. - 16 hours of paid Volunteer Time Off. - 401K Retirement with up to 6% employer match. - Excellent Health, Dental, Vision insurance, including multiple plan options. - Health Savings Account with generous employer contributions. - Employer paid Life insurance, Short-Term and Long-Term Disability. - Tuition Reimbursement from $4,000 - $7,000 per calendar year. - Robust Learning and Development program that includes an annual professional development stipend.

Role Description Bring your customer service experience and we will give you the tools and training to achieve excellence. If you have a hunger to learn and positive energy, join us for bankers' hours with teams and leaders who want you to be your personal and professional best. - Builds and maintains professional relationships with members and colleagues, leveraging interpersonal skills to achieve mutually beneficial outcomes. - As the first point of contact for our members, provide best in class service and make informed recommendations to help our members achieve their financial goals. - Promptly and accurately assists members at the counter, drive-up, phone or via mail correspondence with all types of financial transactions, including troubleshooting as necessary, while keeping information in the strictest confidence. - Educate our members about opportunities to enhance their financial landscape, while promoting Connexus products, services or policies. - Complete member transactions accurately and efficiently, adhering to department, organizational and federal guidelines and procedures. - Operate and balance cash drawer daily with minimal balancing errors. - Monitor and respond as needed in chat queues in order to achieve interdepartmental synergy and provide members with a seamless experience, regardless of their contact channel. - Protect member and credit union assets through risk mitigation, fraud prevention and confidentiality. - Achieve individual performance goals as assigned and positively contribute to branch goal attainment. - Take initiative for your personal development and stay informed of all credit union products, services and procedures. Qualifications - Demonstrated knowledge of basic math skills and cash handling experience to count cash and balance cash drawer accurately and proficiently is Required. - 1+ years of work experience in a sales, retail or customer service environment with demonstrated success in achieving established goals is preferred. - Follows established routines under close supervision. - Uses normal courtesy and workplace professionalism. Interacts with co-workers and members. Demonstrates behaviors that support our values and culture. - Evidence of excellent verbal communication skills along with an outgoing personality that demonstrates a positive, friendly and energetic attitude. - Ability to be entrusted with the handling of confidential and personal matters and to remain calm under pressure. - Demonstrated ability to be a team player, with willingness to work in a fast-paced, flexible environment. Benefits - 20 days of paid time off and 10 paid holidays - 16 hours of paid Volunteer Time Off - 401K Retirement with up to 6% employer match - Excellent Health, Dental, Vision insurance, including multiple plan options - Health Savings Account with generous employer contributions - Employer paid Life insurance, Short-Term and Long-Term Disability - Tuition Reimbursement from $4,000 - $7,000 per calendar year - Robust Learning and Development program that includes an annual professional development stipend - Starting wage of $17.00/hr. and higher based on prior experience! Company Description Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest. As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve.

Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest. As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve. Connexus offers an Amazing Benefits package: - 20 days of paid time off and 10 paid holidays - 16 hours of paid Volunteer Time Off - 401K Retirement with up to 6% employer match - Excellent Health, Dental, Vision insurance, including multiple plan options - Health Savings Account with generous employer contributions - Employer paid Life insurance, Short-Term and Long-Term Disability - Tuition Reimbursement from $4,000 - $7,000 per calendar year - Robust Learning and Development program that includes an annual professional development stipend Starting wage of $17.00/hr. and higher based on prior experience! Bring your customer service experience and we will give you the tools and training to achieve excellence. If you have a hunger to learn and positive energy, join us for bankers' hours with teams and leaders who want you to be your personal and professional best. Responsibilities: - Builds and maintains professional relationships with members and colleagues, leveraging interpersonal skills to achieve mutually beneficial outcomes. - As the first point of contact for our members, provide best in class service and make informed recommendations to help our members achieve their financial goals. - Promptly and accurately assists members at the counter, drive-up, phone or via mail correspondence with all types of financial transactions, including troubleshooting as necessary, while keeping information in the strictest confidence. - Educate our members about opportunities to enhance their financial landscape, while promoting Connexus products, services or policies. - Complete member transactions accurately and efficiently, adhering to department, organizational and federal guidelines and procedures. - Operate and balance cash drawer daily with minimal balancing errors. - Monitor and respond as needed in chat queues in order to achieve interdepartmental synergy and provide members with a seamless experience, regardless of their contact channel. - Protect member and credit union assets through risk mitigation, fraud prevention and confidentiality. - Achieve individual performance goals as assigned and positively contribute to branch goal attainment. - Take initiative for your personal development and stay informed of all credit union products, services and procedures. Position Requirements: - Demonstrated knowledge of basic math skills and cash handling experience to count cash and balance cash drawer accurately and proficiently is Required. - 1+ years of work experience in a sales, retail or customer service environment with demonstrated success in achieving established goals is preferred. - Follows established routines under close supervision. - Uses normal courtesy and workplace professionalism. Interacts with co-workers and members. Demonstrates behaviors that support our values and culture. - Evidence of excellent verbal communication skills along with an outgoing personality that demonstrates a positive, friendly and energetic attitude. - Ability to be entrusted with the handling of confidential and personal matters and to remain calm under pressure. - Demonstrated ability to be a team player, with willingness to work in a fast-paced, flexible environment. Connexus Credit Union's Employer Recognitions: - 2026 Best Place to Work in IT, Computer World Equal Opportunity Employer/Disabled/Veterans/41 CFR 60–1.4, 41 CFR 60-1.35

Role Description The Electronic Funds team is behind the money movement of Connexus Credit Union. Through ACH (Automated Clearing House), Wires, and internal transfer option requests, we can move your money for payments, deposits, and withdrawals. Bring your administrative or back office experience and we will provide the tools and training to achieve excellence. If you have an eagerness to learn and foster positive energy, join us for bankers' hours with teams and leaders who want you to be your personal and professional best. - Responsible for upholding Universal Service level standards to maintain a level of service excellence for Connexus members and internal partner teams. - Complete assigned monthly procedure reviews to ensure procedures are correct and following Federal guidelines and regulations. - Comply with all Federal regulations as they pertain to your job duties including but not limited to BSA, Nacha Operating Rules, Regulation CC, Regulation E, UCC3 and UCC4. - Receive and accurately process incoming transactional mail for members and Connexus owned accounts, including further research as necessary. - Process received return check deposits and loan payments, sending prompt return notification to members. - Review and decision lockbox exception checks and correspondence document files. - Work research requests for transactional mail and lockbox situations. - Assist in ordering, maintaining, and troubleshooting Instant issue debit/ATM cards. - Review and decision mobile deposit check images, including further research as necessary. - Place check holds, create and send hold notifications via digital banking message center, while complying with Reg CC. - Processes the following: Check clearing file for member written checks and complete the required follow-up work. Numerous files for posting loan payments and refunds of ancillary products via the different channels we offer members. Member check stops and Corporate check stops. Check adjustment requests both for members and internally. - Monitor and maintain payments processed through our third-party vendor, including further research as necessary. Qualifications - 1+ years of related experience is Required. - Requires proficient skills to use Microsoft Suite applications, and ability to adapt to job-specific technologies. - Previous work experience demonstrating accuracy and attention to detail. - Ability to analyze job functions and identify potential efficiencies. - Evidence of good organization skills, and the ability to prioritize to meet deadlines with minimal supervision. - Demonstrated ability to be a team player, with willingness to work in a fast-paced environment. Benefits - 20 days of paid time off and 10 paid holidays - 16 hours of paid Volunteer Time Off - 401K Retirement with up to 6% employer match - Excellent Health, Dental, Vision insurance, including multiple plan options - Health Savings Account with generous employer contributions - Employer paid Life insurance, Short-Term and Long-Term Disability - Tuition Reimbursement from $4,000 - $7,000 per calendar year - Robust Learning and Development program that includes an annual professional development stipend Company Description Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest. As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve.