Commuty

• Help Companies and Real Estate actors make their transition towards smarter and greener parking, mobility management and office management. • Offer them an innovative all-in-one software. • Drive sales in Flanders and Brussels regions to start with. • Work closely with the Chief Revenue Officer and Marketing as the main lead generation source. • Ensure we keep the right pace to meet our targets. • Build your own pitch, and feel more and more comfortable with our product. • After 6 months, fuel our growth. • After Year 1, decide if you want to hire and train other business developers or open a new market or segment.

• You will be the key generator of new leads for our sales team. • You will need to increase our lead generation volume and quality, in a sustainable and scalable way. • Your role will be to define and implement the best tactics and hacks to get there. • You will create, plan, monitor marketing campaigns and decide to scale or kill them, until we reach the right volume and quality. • You will work hand in hand with our Content Marketeer. • We need you to be analytical, and able to put relevant reporting in place to make data-driven decisions, and adapt our strategy when needed. • We need you to be curious, creative and eager to learn, in order to challenge and test new tools, technologies, campaigns, channels permanently. • You should ideally have previous experience in growth hacking. • You have to be hands-on, but also be able to look at our growth from a distance and take strategic decisions.

• As Content Manager at Commuty, you will be key in the construction and the implementation of our content and lead generation strategy • Increase our lead generation volume and quality, in a sustainable and scalable way • Work hand in hand with our Growth Hacker and with our team of sales people • Organising and fueling our Content Calendar, adapted to our targets and objectives • Creating content for any media that us useful • Continuously optimising our website content and copy for lead generation, for SEO & SEA • Managing our social media • Managing our customer marketing, specifically customer stories and case studies, with our Customer Success Team • Supporting sales outbound efforts • Optimising our marketing material portfolio • Constructing and being the central guardian of an up to date and efficient marketing material library for our marketing and sales team • Selecting relevant Events to attend and preparing a marketing strategy for each event with our sales team • Organising webinars

• Manage the Customers • Act as Project Manager for the launch of newly signed Customers • Set up and manage the Customer’s environment in the app • Inform & train the relevant stakeholders of the Customer on the usage of the app • Take ownership of the contract terms and the invoicing management for your Customers together with the Admin Manager • Manage Customer relationships to increase Customers LTV and prevent churn • Collect regular feedback from your Customers • Propose relevant actions to take or developments to make to the team & Customers • Present new features to our Customers • Make Upsells to Achieve annual renewal and upselling revenue targets • Collaborate with sales team when needed • Be the point of contact for frontline support requests • Assist and educate our Customers in how to use our product • Update and feed our FAQ page • Make suggestions for improving the support process

• Identify and develop new business opportunities in Belgium • Build and maintain strong relationships with customers and prospects • Work closely with marketing and customer success teams to develop targeted sales campaigns • Monitor and analyze sales performance data to identify opportunities for improvement • Provide regular feedback to the leadership team on market trends and competitor activity

• As a sales/business development representative (S/BDR) you are an inside sales representative that focuses on outreach, prospecting, and lead qualification. • You don’t focus on closing business, but connecting with as many leads as possible (inbound and outbound) and determining if they’re good customer fits. • We will need you to help us move these leads through the sales pipeline. • You will work hand in hand with the marketing team and you will be fueling the pipe and the sales team with great leads. • You will be helping for - contact every lead and determine who stays and who goes. • Educate, answer questions, and send resources to potential customers. • Qualify leads and move them through the sales process.