CoachHub - The digital coaching platform

• Drive Tech & Product Delivery: Partner closely with Product and Engineering to track project deliverables, validate ETA feasibility, monitor testing phases, and facilitate formal Go/No-Go milestone reviews. • Orchestrate Business Synchronization: Act as the bridge between technical delivery and broader business readiness, ensuring Marketing, Sales Enablement, Finance, Legal/InfoSec, and Coach Relations hit their dependent milestones. • Manage Governance & SteerCo: Organize and run Steering Committee meetings, lead internal project syncs, and confidently manage escalation paths and leadership communication channels. • Maintain the Single Source of Truth: Own the cross-functional project tracker and RACI matrices, providing timely, scannable, and accurate async updates to the broader business. • Proactive Risk Management: Identify bottlenecks early, raise risks to leadership, and design clear mitigation, contingency, and rollback plans for critical phases like client migrations. • Unblock Teams: Connect the dots between isolated workstreams (e.g., ensuring CSM client customization requests flow properly to Product, or aligning BI reporting with Finance requirements during dual-platform periods).

• Lead cross functional teams of Designers, Engineers, and Data Scientists to discover, define, and deliver high impact solutions • Own your product area end to end from vision and strategy through execution and continuous improvement • Work closely with engineers in a collaborative model where solutions are iterated quickly and refined in real time • Translate strategy into measurable outcomes and clear success metrics • Leverage AI tools in your daily workflow to accelerate product discovery, user research, and decision making • Collaborate across product workstreams to manage dependencies and deliver cohesive user experiences • Partner with stakeholders across commercial, customer success, and operations to ensure alignment with business needs • Cultivate a product culture that is data informed, experiment driven, and focused on delivering user value

• We're looking for a Senior Behavioural Science Consultant to join our DACH team and help translate cutting-edge science into meaningful, lasting change for our enterprise clients. • Your primary goal is to empower CoachHub's top customers to drive meaningful change through digital coaching. • You will operate at the intersection of strategy, consulting, and commercial impact, partnering closely with Sales, Customer Success, Marketing, and Product. • Lead strategic account consultations in pre- and post-sales contexts, partnering with the VP DACH Sales, Account Executives, and Customer Success Managers. • Advise on coaching strategy, program design, evaluation approaches, multi-stakeholder contracting, change management, and communication strategy for complex, globally scaled programs. • Design and conduct science-driven pre-, mid-, and post-program evaluations at both quantitative and qualitative levels to assess behavioral change and program impact - a core deliverable of this role. • Develop tailored business cases and ROI narratives showcasing the value of behavioral change interventions.

• Manage a defined set of target accounts and customers, driving growth through both new customer wins and ongoing account development. • Uncover business priorities and talent challenges, and translate them into a compelling, value-based solution narrative tied to measurable outcomes. • Develop trusted relationships across HR/Talent/L&D and business leaders, navigate multiple stakeholders, and create consensus through clear commercial and strategic framing. • Take full ownership from first engagement through solution design, executive presentations, commercial negotiation, contracting, and close - maintaining strong deal hygiene throughout. • Coordinate effectively with internal partners to deliver high-quality proposals, smooth contracting, and strong customer outcomes. • Manage your pipeline proactively, keep CRM data reliable, forecast with discipline, and consistently deliver against quarterly and annual revenue targets. • Strengthen market presence through strategic networking, events, and executive-level conversations that expand visibility and create new opportunities.

• Own the full client journey From onboarding through adoption, renewal and expansion, you hold the thread • Turn goals into tangible outcomes You build activation plans, define success metrics and develop coaching playbooks that connect what clients want to achieve with what CoachHub delivers • Be the voice of your clients internally You channel client feedback to Product, flag risks before they become problems and coordinate across internal teams to make sure your clients always experience CoachHub at its best • Lead strategic reviews that open doors You run Executive Business Reviews that go beyond reporting • Educate, inspire and embed coaching Through workshops, webinars and one-on-one conversations, you help clients integrate coaching into their L&D programmes, leadership initiatives and transformation agendas • Contribute to a team that practices what it preaches. You share what's working, support your peers and bring your own growth mindset to everything you do

• Own a hybrid territory and book of business: Manage a defined set of target accounts and customers across North America. • Lead consultative, outcome-driven discovery: Uncover business priorities and talent challenges, and translate them into a compelling, value-based solution narrative tied to measurable outcomes. • Build senior stakeholder alignment: Develop trusted relationships across HR/Talent/L&D and business leaders. • Run structured sales cycles end-to-end: Take full ownership from first engagement through solution design and commercial negotiation. • Orchestrate cross-functional execution: Coordinate effectively with internal partners to deliver high-quality proposals and strong customer outcomes. • Maintain pipeline rigor and forecasting accuracy: Manage your pipeline proactively and deliver against quarterly and annual revenue targets. • Represent CoachHub externally: Strengthen market presence through strategic networking and events.

• Support Day-to-Day HR Operations: You'll be an important part of keeping our People processes running smoothly — from maintaining employee records and preparing documents to supporting onboarding and offboarding processes. • Own HR Administration Tasks: Draft employment documents, help manage personnel files, and ensure our data in Workday is always accurate and up to date. You'll learn what it means to run HR operations with precision and care. • Contribute to Process Improvements: We're always looking to do things better. You'll have the chance to flag what you notice and contribute ideas to make our processes more efficient — including exploring how tools like AI can support everyday tasks. • Support Compliance & Documentation: With your strong German skills, you'll help us prepare and review HR documents, ensuring they're aligned with local requirements under German labor law. • Work Across Teams & Tools: You'll collaborate with colleagues across the People team and get hands-on experience with HR systems, spreadsheets, and other tools — building a solid foundation for a career in People Operations. • Help with Reporting & Data: Support the team in maintaining people data and pulling together basic reports that help us track what's happening across the employee lifecycle.

• Manage a defined set of target accounts and customers, driving growth through both new customer wins and ongoing account development. • Uncover business priorities and talent challenges, and translate them into a compelling, value-based solution narrative tied to measurable outcomes. • Develop trusted relationships across HR, Talent, L&D and business leaders; navigate multiple stakeholders and build consensus through clear commercial and strategic framing. • Take full ownership from first engagement through solution design, executive presentations, commercial negotiation, contracting, and close—maintaining strong deal hygiene throughout. • Coordinate effectively with internal partners (e.g., Customer Success, Behavioral Science/Coaching Lab, Sales Development, Legal, RevOps, Marketing, and Finance) to deliver high-quality proposals, smooth contracting, and strong customer outcomes. • Manage your pipeline proactively, keep CRM data reliable, forecast with discipline, and consistently deliver against quarterly and annual revenue targets. • Strengthen market presence through strategic networking, events, and executive-level conversations that expand visibility and create new opportunities.