Clubessential Holdings

Role Description We are seeking a highly experienced Senior Product Owner who will play a critical role in elevating our product organisation. This role goes beyond traditional backlog ownership — you will refine product processes, mentor and uplift Product Owners, and ensure consistent, high-quality delivery across multiple teams or tribes. You will act as a bridge between strategy and execution, ensuring product teams are aligned, empowered, and continuously improving. Key Responsibilities - Product Ownership & Delivery - Own and drive delivery across multiple teams or product areas. - Ensure product backlogs are well-defined, prioritised, and aligned with business goals. - Work closely with Engineering, Design, and stakeholders to deliver high-quality features. - Maintain clarity on product priorities, scope, and release planning across teams. - Process Improvement & Product Excellence - Evaluate and refine existing product processes, frameworks, and workflows. - Introduce best practices in backlog management, prioritisation, discovery, and delivery. - Drive consistency in how Product Owners operate across teams. - Identify bottlenecks and inefficiencies and implement scalable improvements. - Coaching & Mentorship - Act as a mentor and coach to Product Owners, helping them grow in capability and confidence. - Provide guidance on backlog structuring, stakeholder communication, and product thinking. - Conduct regular reviews and feedback sessions to elevate PO performance. - Support hiring, onboarding, and development of product talent. - Cross-Team & Stakeholder Alignment - Coordinate across multiple teams or tribes to manage dependencies and alignment. - Work with leadership to translate product strategy into actionable roadmaps. - Facilitate collaboration between Product, Engineering, Design, and Business teams. - Communicate progress, risks, and outcomes clearly to stakeholders. - Strategic Contribution - Contribute to product vision and roadmap planning. - Ensure customer needs and business outcomes are consistently prioritised. - Support data-driven decision-making and outcome-focused delivery. - Advocate for customer-centric thinking across the organisation. Qualifications - 6–10+ years of experience in Product Ownership, Product Management, or similar roles. - Proven experience working with multiple teams or in a scaled Agile environment. - Strong experience mentoring or leading other Product Owners. - Deep understanding of Agile/Scrum principles and product delivery practices. - Excellent stakeholder management and communication skills. - Strong ability to balance strategic thinking with hands-on execution. Contact Got questions? You can email us at talentsupport@xplortechnologies.com .

Role Description We're hiring a mobile engineer who can own iOS and Android end-to-end, write production code at speed without sacrificing quality, and is genuinely fluent with the modern AI dev stack (Claude Code, Cursor, Copilot, agentic workflows). If "AI-assisted development" still sounds like a buzzword to you, this probably isn't your team. If you've already restructured how you work around it, keep reading. You'll own mobile, end-to-end. That means architecting features from a rough product brief, shipping them across both platforms, and being on the hook for performance, crash rates, and store presence after launch. You won't be handed Jira tickets — you'll be handed problems. Concretely, in your first six months you'd expect to: - Ship at least one significant feature on both iOS and Android, from spec to store - Cut down a meaningful chunk of our crash-free-session and cold-start metrics - Own one piece of mobile infra (CI/CD, release pipeline, modularization, design system, or observability) - Help shape how the team uses AI tools for mobile work — prompts, workflows, evals, agentic loops Day-to-day, you'll write code (a lot of it AI-assisted), review PRs, debug gnarly platform-specific issues, and partner directly with product, design, and backend. There's no buffer layer of EMs or PMs translating things for you. Qualifications - A genuine willingness to learn. - Strong fundamentals in data structures, concurrency, memory management, and networking. - Strong native chops on both platforms. - Fluency with AI-assisted development. - A bias toward shipping. - High autonomy. Requirements - iOS: Swift, SwiftUI, UIKit, Combine or async/await, instruments-level profiling - Android: Kotlin, Jetpack Compose, Coroutines/Flow, the legacy View system when needed - Architecture: MVVM, Clean, modularization — and an opinion on when each is overkill - Networking, persistence, caching, lifecycle, concurrency — the unglamorous stuff that decides whether an app is good - Experience with modularized or multi-module mobile codebases at scale (nice to have) - On-device AI work — Core ML, ML Kit, Gemini Nano, Apple Intelligence APIs, or local LLM inference (nice to have) - KMP / Kotlin Multiplatform, or experience evaluating cross-platform trade-offs honestly (nice to have) - Mobile CI/CD (Fastlane, Bitrise, GitHub Actions for mobile), automated UI testing (nice to have) - App security and supply-chain hygiene (cert pinning, obfuscation, secrets management) (nice to have) - Built developer tools, internal SDKs, or AI-powered dev workflows (nice to have) - Prior experience in a small, fast-moving team (under ~30 engineers) (nice to have) Company Description Got questions? You can email us at talentsupport@xplortechnologies.com.

Role Description We're hiring a full stack engineer who can move fluently between backend services, frontend UIs, and AWS infrastructure — and who treats the stack as a tool to solve problems, not a tribal identity. We don't care if you're "a Java person" or "a JS person." We care that you can pick up an unfamiliar codebase on Monday and ship something useful by Friday, with AI tools amplifying your throughput rather than slowing you down. If you find yourself bored when a problem requires switching languages or layers, this isn't your team. If that's the part you actually enjoy, keep reading. You'll own features end-to-end — from the database schema, through the service layer, to the UI the user actually clicks. You won't be handed a narrow vertical; you'll be expected to think across the whole stack and make sensible trade-offs at each layer. Concretely, in your first six months you'd expect to: - Ship at least one significant feature end-to-end, from data model to deployed UI - Take ownership of a backend service or domain — its API contract, p95 latency, error budget, and on-call quality - Move a measurable infra metric (cost, deploy time, error rate, or alert noise) in the right direction - Help shape how the team uses AI tools across backend and frontend work — prompts, evals, agentic flows Day-to-day, you'll write code (a lot of it AI-assisted), review PRs, debug across the stack, and partner directly with product, design, and other engineers. There's no buffer layer of EMs or PMs translating things for you. Qualifications - A genuine willingness to learn. - Adaptability across stacks. - Strong fundamentals in data structures, algorithms, concurrency, networking, caching, transactions, security. - System design at both high and low levels. - Sharp problem-solving skills. - Hands-on enterprise-scale experience. - Strong backend foundations on an enterprise-grade framework. - Solid frontend chops in at least one of Angular, React, or Vue. - Polyglot comfort. - AWS at depth. - Familiarity with both database paradigms. - Fluency with AI-assisted development. - High autonomy. Requirements - Experience with infrastructure-as-code (Terraform, CDK, Pulumi) - Event-driven architectures, CDC pipelines, or distributed workflow patterns at scale - Performance work — query optimization, caching strategies, profiling under load - Multi-tenant SaaS experience, especially around isolation and data partitioning - Built developer tools, internal SDKs, or AI-powered dev workflows - Open-source contributions or a public body of work we can look at - Prior experience in a small, fast-moving team (under ~30 engineers) Company Description Got questions? You can email us at talentsupport@xplortechnologies.com.

Role Description The Software Engineer will play a key role in designing, building and scaling foreUP’s platform with a strong emphasis on AI-Driven capabilities and intelligent product experiences. This position involves collaborating with a variety of stakeholders both internally and externally and at all levels of the organization. The position requires a highly driven, organized, and detail-oriented individual with excellent communication skills. - Design, develop, and maintain scalable applications across both front-end and back-end systems - Build and integrate AI-powered features (e.g., intelligent automation, recommendations, predictive functionality, or conversational interfaces) into core products - Take ideas from concept to production in an iterative, highly releasable manner - Translate design documents and product requirements into high-quality, maintainable code - Collaborate cross-functionally with Product, QA, and other engineering teams - Refactor and modernize legacy systems, incorporating scalable and open standards - Write, maintain, and improve unit and feature tests, including AI-assisted testing approaches - Apply a structured, disciplined approach to development, testing, and deployment - Troubleshoot and resolve bugs with a focus on performance, scalability, and reliability - Own projects end-to-end, including setting timelines and proactively communicating progress - Manage time across multiple projects and tasks in a deadline-driven, team environment - Administer critical analysis of test results and deliver solutions to problem areas - Generate statistics and communicate/write reports with technical concepts clearly to both technical and non-technical stakeholders - Continuously evaluate and adopt emerging AI tools, frameworks, and best practices to improve engineering velocity and product innovation Qualifications - Bachelor’s degree in Computer Science, MIS or equivalent experience - 5+ years of extensive experience with PHP, Modern Frameworks (Symfony, Laravel, etc.), HTML5, jQuery, Vue, SASS & CSS - Proven strong experience building and delivering features using modern AI-assisted development tools (e.g., code generation, debugging, and test automation), applying sound engineering judgment to validate outputs, improve productivity, and maintain high code quality and security standards - Familiarity with AI/ML concepts such as prompt engineering, model evaluation, and data handling best practices - Experience working with AWS and cloud-based web applications is a plus - Experienced with Agile environments and tools such as Jira - Strong problem-solving skills and ability to operate in a fast-paced, evolving technical landscape - Strong communication skills both written and verbal - Ability to work independently without direct supervision Working arrangements - Fully Remote in United States - You can work fully remote in this position, provided you have eligible working rights in the United States and do not require sponsorship Values and Life at Xplor Our five core values guide us from how we hire and recognize our team members to how we interact with our customers day to day: - Find a better way - Do the right thing - Say it straight - Win together - Own the outcome If these values sound like you and describe people you want to work with, you will thrive at Xplor. As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed. Ready to apply? To start your application, please submit your resume, and we will be in touch as soon as we can. Got questions? You can email us at talentsupport@xplortechnologies.com .

Role Description We are looking for a dynamic, self-motivated Customer Support Specialist to join our Website Support team. As the first point of contact for our website clients, you will manage change requests across multiple CMS platforms. This is an ideal role for someone with a solid foundation in web basics who is eager to sharpen their skills in technical troubleshooting, CSS customization, and client relations within a fast-paced environment. - Multichannel Support: Provide professional, empathetic assistance to customers via phone, email, and live chat. - CMS Management: Execute website updates within WordPress and Joomla, including content edits, event calendar management, and pop-up configurations, and more. - E-commerce & Marketing: Assist clients with online store product management and the creation/deployment of email marketing newsletters. - Technical Troubleshooting: Identify and resolve client-side issues, utilizing browser inspector tools and basic debugging logic. - Front-End Styling: Implement custom CSS snippets to align website visuals with client branding and requests. - Project Flow: Manage a queue of diverse tasks, ensuring tickets are addressed quickly and professionally. Qualifications - Exceptional verbal and written skills; the ability to explain technical concepts to non-technical golf course staff. - A strong working knowledge of HTML5 and CSS3. Comfortable editing styles without breaking layouts. - Working knowledge of WordPress and Joomla, including experience with block-based builders and page editors. - A basic understanding of web design principles and the ability to recognize clean, effective layouts. - Robust troubleshooting skills and the ability to "reverse engineer" a problem to find a solution. - Proficiency in managing multiple tasks simultaneously while maintaining a high level of attention to detail. - A collaborative spirit and a positive, "can-do" attitude that contributes to a supportive team culture. - Familiarity with JavaScript, PHP, or the golf industry is a plus, but not required. Requirements - Fully Remote in United States: You can work fully remote in this position, provided you have eligible working rights in the United States and do not require sponsorship. Benefits - At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. - Our five core values guide us from how we hire and recognize our team members to how we interact with our customers day to day: - Find a better way - Do the right thing - Say it straight - Win together - Own the outcome - If these values sound like you and describe people you want to work with, you will thrive at Xplor. - As an Xplorer, you will be part of a global network of talented colleagues who will support your success. Ready to apply? To start your application, please submit your resume, and we will be in touch as soon as we can. Got questions? You can email us at talentsupport@xplortechnologies.com.

Role Description As a Project Manager, you will own the execution of high-impact, cross-functional initiatives tied to key customer accounts. This role is responsible for driving projects from planning through delivery while ensuring alignment across Product, Engineering, Customer Success, Sales, and Marketing. You will serve as the central point of accountability for execution, ensuring that initiatives are delivered on time, risks are proactively managed, and business outcomes are achieved. This role goes beyond task management and requires strong ownership, communication, and problem-solving to drive meaningful results for both customers and the organization. What you'll do - Own end-to-end execution of strategic initiatives, from planning through delivery and post-launch follow-up - Drive alignment across cross-functional teams to ensure clarity on goals, timelines, and responsibilities - Establish and manage project plans, milestones, and dependencies across multiple workstreams - Proactively identify risks, remove blockers, and escalate issues when necessary to maintain momentum - Hold internal teams accountable to commitments and ensure consistent progress toward goals - Facilitate effective working sessions and status updates with both internal stakeholders and customers - Translate business needs and customer requirements into clear, actionable plans for internal teams - Partner closely with Customer Success and leadership to ensure projects deliver meaningful customer and business outcomes - Track and report on key success metrics, including adoption, rollout success, and overall impact - Prepare clear, concise updates for leadership, highlighting progress, risks, and decisions needed - Ensure a smooth transition from project execution to ongoing ownership within Customer Success or other teams - Continuously improve processes, workflows, and communication to increase efficiency and scalability Qualifications - 3+ years of project management experience, preferably in SaaS or technology environments - Proven ability to lead cross-functional initiatives and drive execution across multiple teams - Strong stakeholder management skills, with the ability to influence without direct authority - Excellent organizational and time management skills, with the ability to manage multiple priorities simultaneously - Demonstrated ability to identify risks and proactively solve problems in fast-paced environments - Strong communication skills, both written and verbal, with the ability to tailor messaging to different audiences - Experience working directly with customers or in customer-facing roles preferred - Ability to translate complex requirements into clear, actionable plans - Data-driven mindset with the ability to track progress and measure success - Comfortable operating in ambiguity and building structure where it does not yet exist - Experience with project management tools such as Jira, Asana, Aha, Salesforce, or similar platforms preferred - Project management certification (PMP, CSM, or equivalent) preferred but not required Company Description Xplor Technologies is an equal opportunity employer dedicated to building a diverse and inclusive workplace. Our company thrives upon the mutual respect and understanding between its employees, and as such, all qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), gender, gender identity, sexual orientation, veteran status, physical or mental disability, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Xplor Technologies maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflects the Company's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Important Notice Regarding Email Communication from Xplor Technologies: Please be advised that Xplor Technologies will only contact you using email addresses with the domain name of clubessentialholdings.com. We have been made aware of attempts to impersonate our company using domains such as clubessentialcareers.com. These emails are not affiliated with Xplor Technologies and may be part of a scam. We strongly advise against engaging with any correspondence that does not originate from an official clubessentialholdings.com email address. If you receive a suspicious email or have any questions or concerns, please contact us directly at recruiting@clubessentialholdings.com. Your security and trust are important to us.

Role Description Xplor is seeking a talented Creative Specialist to create high-quality, brand-aligned visual assets that support marketing, sales, and customer engagement across our business. This role will contribute to a wide range of creative projects across digital, print, web, video, and presentation design, helping bring Xplor’s brand and market-facing stories to life in a clear, compelling, and consistent way. The Creative Specialist will support multiple business verticals and product brands across industries including golf and club, fitness and wellbeing, parks and recreation, education, home and personal services, and payments. This is an ideal role for a versatile creative professional who can balance creativity with strong execution, manage multiple priorities, and produce polished work in a fast-moving environment. What you'll do - Design and produce high-quality, brand-compliant creative assets across a variety of channels and formats. - Create marketing materials including digital ads, eBooks, sales collateral, presentations, infographics, social media graphics, blog visuals, email and campaign assets, print ads, and customer-facing materials. - Design and update WordPress websites and landing pages with a focus on responsive, user-friendly, visually engaging experiences. - Support video editing and light motion graphics production using source footage from internal and external stakeholders. - Create graphics and animations using product design screens from Figma, showcasing product features in a clear and compelling way. - Develop subtle animations and Lottie files for web and digital experiences. - Develop branded templates and repeatable design systems for presentations, documents, campaigns, and other recurring needs. - Translate briefs, business goals, and stakeholder input into effective visual concepts that communicate clearly and strengthen audience engagement. - Ensure all final deliverables meet technical specifications and production requirements for digital and print formats. - Review, proof, and refine creative work to ensure accuracy, consistency, and quality. - Select imagery, graphics, layouts, and visual treatments that best support the intended message and audience. - Incorporate feedback thoughtfully and efficiently while maintaining strong design standards. - Manage multiple projects and deadlines in a fast-paced, highly collaborative environment. - Contribute to the evolution and consistency of the Xplor brand across business verticals, campaigns, and customer touchpoints. - Use AI-enabled creative tools responsibly to improve efficiency, accelerate ideation, and support production workflows, while applying strong human judgment, originality, quality control, and adherence to brand standards. Qualifications - 3+ years of professional experience in creative design, graphic design, or visual content development, preferably in an agency, in-house corporate, or multi-brand environment. - Strong portfolio demonstrating work across digital, print, presentation, web, and preferably video formats. - Experience creating polished, effective creative for a variety of audiences, channels, and business needs. - Solid understanding of design fundamentals including typography, layout, hierarchy, composition, color, and visual storytelling. - Strong attention to detail and commitment to delivering high-quality work. - Ability to manage multiple projects simultaneously and adapt in a fast-paced environment. - Strong communication skills and ability to collaborate effectively with cross-functional partners. - Self-starter with good judgment, strong organization, and a proactive approach to problem-solving. - Ability to work within established brand systems while also contributing fresh ideas and thoughtful creative solutions. Requirements - Adobe Creative Cloud, including Photoshop, Illustrator, InDesign, and Premiere Pro. - Experience with After Effects or basic motion graphics is a plus. - WordPress experience. - PowerPoint and/or Google Slides. - Microsoft Word and/or Google Docs. - Familiarity with AI-supported creative tools and workflows for concepting, production support, image refinement, copy visualization, or asset generation. - Understanding of best practices for using AI in a commercially responsible way, including prompt quality, editing oversight, copyright awareness, and brand consistency. What Success Looks Like - Consistently delivers polished, effective creative that reflects the Xplor brand and supports business goals. - Balances speed and quality across a high volume of projects. - Works well with stakeholders and incorporates feedback constructively. - Helps improve creative processes, templates, and systems that make the team more efficient. - Uses modern tools, including AI where appropriate, to enhance productivity without compromising originality, quality, or brand integrity.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Customer Support Specialist I, Website Support provides technical assistance to clients using Clubessential websites and related digital products. This role serves as a frontline resource for troubleshooting website functionality, content display issues, integrations, and data-related concerns while delivering a high-quality client support experience. This position offers a wide variety of challenges and learning opportunities and requires strong troubleshooting skills, foundational knowledge of web technologies, and the ability to communicate technical concepts clearly to non-technical users. - Serve as the first point of contact for high-volume client support and service requests via phone, email, chat, and voicemail, managing priorities across live channels. - Provide level 1 technical support for Clubessential websites and related products. - Troubleshoot website-related issues including layout, styling, content display, navigation, permissions, and integrations. - Use foundational knowledge of HTML and CSS to diagnose and resolve front-end website issues. - Investigate data-related issues using basic SQL queries or reporting tools, when applicable. - Actively listen to assess client needs and provide effective, value-added solutions. - Clearly explain technical issues and resolutions to clients with varying levels of technical knowledge. - Document all client interactions, troubleshooting steps, and resolutions in CRM systems. - Identify critical support needs and ensure timely resolution, including warm transfers to higher-level support teams when appropriate. - Maintain working knowledge of product updates, website enhancements, and support best practices. Qualifications - Passion for delivering exceptional service and building positive client relationships across multiple communication channels. - Technical aptitude with curiosity for how websites and software systems work. - Foundational knowledge of HTML and CSS, with the ability to troubleshoot and interpret front-end website issues. - Exposure to SQL or data querying concepts preferred, including the ability to investigate and validate data issues. - Self-motivated team player with a positive outlook and strong work ethic. - Strong problem-solving skills, able to think on your feet to troubleshoot issues and guide clients to a resolution. - Ability to explain technical concepts clearly to non-technical users. - Articulate, confident, and friendly communication skills. - Ability to multitask effectively in an energetic, fast-paced environment. - Proven ability to work effectively across teams, balancing client urgency with internal coordination to ensure accurate and efficient outcomes. - Ability to multitask and manage priorities effectively in a fast-paced, high-volume support environment. Company Description Clubessential Holdings is an equal opportunity employer dedicated to building a diverse and inclusive workplace. Our company thrives upon the mutual respect and understanding between its employees, and as such, all qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), gender, gender identity, sexual orientation, veteran status, physical or mental disability, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Clubessential Holdings maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflects the Company's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Important Notice Regarding Email Communication from Clubessential Holdings: Please be advised that Clubessential Holdings will only contact you using email addresses with the domain name of clubessentialholdings.com. We have been made aware of attempts to impersonate our company using domains such as clubessentialcareers.com. These emails are not affiliated with Clubessential Holdings and may be part of a scam. We strongly advise against engaging with any correspondence that does not originate from an official clubessentialholdings.com email address. If you receive a suspicious email or have any questions or concerns, please contact us directly at recruiting@clubessentialholdings.com. Your security and trust are important to us.