CLIP Tecnología

• Leading a creative team toward delivering high-quality outputs that meet client expectations • Helping maintain a healthy work environment and uplifting overall team morale • Balancing structure, communication, creativity, and people management with confidence and empathy

• Your exact job depends on your matched client. • But you could design graphics for: • Social media posts • Website banners • Printed materials • Thumbnails

• Run structured onboarding for new clients after sales handoff (email and call) • Align on goals, scope, workflows, timelines, and communication expectations • Ensure editors and clients are aligned from the start • Set clear, realistic expectations to prevent issues later • Stay closely involved during the first 1–3 months to help stabilize accounts • Manage client Slack channels with a calm, professional, and clear tone • Clarify requests and expectations when things are unclear • Address concerns early and prevent small issues from escalating • Handle frustrated clients diplomatically and focus on solutions, not blame • Ensure editors send consistent EOD updates and communicate clearly • Support and coach editors on client communication when needed • Help remove blockers so work continues smoothly • Identify patterns such as unclear requests, revision overload, or timeline issues • Escalate real risks to quality or client relationships to the Head of Operations • Work with the core team to resolve issues; you’re not expected to solve everything alone • Watch for early signs of churn risk and take steps to stabilize accounts • Follow SOPs and provide input as systems improve • Help reduce urgent issues through better documentation and communication