CivilGrid

• Deliver and exceed sales targets with a strong, quantifiable history of success • Lead complex enterprise sales cycles from prospecting through contract execution, including: • Securing executive sponsorship across engineering, capital planning, and GIS leadership • Running pilots with clear success criteria tied to utility-specific KPIs (dig-in reduction, research time, map request throughput) • Converting pilots into multi-year enterprise contracts • Develop creative, targeted outbound campaigns tailored to utility buyer personas — VP Engineering, Capital Portfolio Managers, GIS Directors, and Records Teams • Navigate utility procurement processes, including security reviews, IT compliance, and vendor onboarding requirements common to regulated utilities • Build compelling sales materials including executive presentations, ROI analyses, and business cases demonstrating measurable impact on capital project delivery and dig-in prevention • Maintain stakeholder engagement throughout long and complex utility sales cycles, with patience, persistence, and strategies to accelerate timelines around capital planning windows and paving moratorium cycles • Represent CivilGrid at utility and energy industry conferences with a strategic, outcome-focused approach to networking and prospecting • Leverage and expand an existing personal network in the utility/energy space to open new opportunities and drive pipeline growth

• Deliver and exceed sales targets with a strong, quantifiable history of success • Lead complex enterprise sales cycles from prospecting through contract execution, including: - Securing sponsorship across regional directors, discipline leads, and firm-level operations leadership - Running pilots with clear success criteria tied to engineering KPIs (records research time, rework incidents, data request turnaround) - Converting pilots into firm-wide enterprise contracts covering multiple offices and project teams • Develop creative, targeted outbound campaigns tailored to engineering firm buyer personas — Regional Directors, Project Managers, Civil Engineers, Survey/SUE Leads, and GIS Technicians • Navigate AEC firm procurement processes, including IT security reviews, compliance, and vendor onboarding requirements • Build compelling sales materials including executive presentations, ROI analyses, and business cases demonstrating measurable impact on research time, cost per project, and field safety • Maintain stakeholder engagement throughout enterprise sales cycles, with strategies to align with firm growth initiatives, new contract wins, and project pipeline timing • Represent CivilGrid at AEC, civil engineering, and infrastructure industry conferences with a strategic, outcome-focused approach to networking and prospecting • Leverage and expand an existing personal network in the civil engineering and AEC space to open new opportunities and drive pipeline growth

• Deliver and exceed sales targets with a strong, quantifiable history of success • Lead complex public sector sales cycles from prospecting through contract execution, including: • Securing executive sponsorship across capital program directors, engineering leadership, and GIS/asset management teams • Running pilots with clear success criteria tied to government KPIs (corridor delivery timelines, permit delays reduced, dig-in incidents prevented) • Converting pilots into multi-year enterprise agreements or master contracts • Develop creative, targeted outbound campaigns tailored to government buyer personas — Capital Program Directors, Right-of-Way & Permitting Managers, Transportation Engineers, and GIS/Asset Management Teams • Navigate government procurement processes including RFP/RFQ responses, cooperative purchasing vehicles, and compliance requirements common to public sector entities • Build compelling sales materials including executive presentations, ROI analyses, and business cases demonstrating measurable impact on program delivery, inter-agency coordination, and public liability reduction • Maintain stakeholder engagement throughout long government procurement cycles, with patience, persistence, and strategies to align with budget and program planning windows • Represent CivilGrid at government, infrastructure, and public works industry conferences with a strategic, outcome-focused approach to networking and prospecting • Leverage and expand an existing personal network in the public sector and government infrastructure space to open new opportunities and drive pipeline growth

Role Description We’re seeking two highly motivated and outcomes-driven SDRs to join our team. As one of the first SDRs at CivilGrid, you’ll be at the front line of our sales motion—engaging prospects, opening doors, and setting up qualified conversations for our Account Executives. You’ll be learning directly from the founding team and have the opportunity to shape the sales playbook, messaging, and outreach strategy in a critical growth phase. You will be responsible for: - Research, identify, and engage target prospects across engineering firms, contractors, utilities, and government agencies. - Run outbound campaigns (calls, email, LinkedIn, events) to generate qualified meetings for Account Executives. - Manage inbound leads, qualifying and routing them effectively. - Understand CivilGrid’s product, value proposition, and the pain points of our buyers. - Track activity and maintain accurate data in CRM (HubSpot/Salesforce). - Collaborate with Marketing and Sales leadership to refine messaging, sequences, and lead scoring. - Experiment with new outreach tactics and share learnings to improve results. - Occasional travel to conferences. Qualifications - 2-4 years of SDR/BDR or other relevant outbound sales experience (construction-tech, GIS, SaaS, or related industries a plus). - Strong written and verbal communication skills—you’re clear, persuasive, and know how to tailor your message to different stakeholders. - Grit and resilience—you’re comfortable with high-volume outreach and not afraid of rejection. - Curiosity and coachability—you’re eager to learn, try new approaches, and get better every day. - Organized and self-motivated—you can manage your pipeline and hit activity targets without constant oversight. - Excited by startups and the chance to build something new. Benefits - A culture that values ambition, humility, and execution. - Competitive salary and equity. - Health insurance. - Flexible and remote-friendly work environment. - FSA (health and dependent care). - Unlimited PTO. Company Description CivilGrid is a venture-backed SaaS construction tech company building the "Google Maps for the Underground." Come help us disrupt a $4.7T US industry segment that desperately needs innovation. This opportunity has tremendous upside as it scales. CivilGrid aggregates public and proprietary utility, geotechnical, environmental, and jurisdictional data. The consolidated information is sold via our collaborative SaaS mapping platform to engineers and developers who need it to make early-stage decisions on real estate and infrastructure projects. Real time data access reduces labor and project delays, accelerates decision making and reduces project risk. Collaborative features ensure faster information flow and decisioning inside and outside the organization and better project insight retention over time.

Role Description We're looking for a Head of Customer Success who will be a player-coach focused on building foundational retention strategies, scaling team processes, and aligning product value with revenue. - Scale the Function: hire, train, and mentor the initial Customer Success team, fostering a culture of customer empathy and proactive partnership. - Define Customer Journey: Build the end-to-end customer journey, including onboarding playbooks, renewal & expansion strategies, and QBR structures to ensure value realization for the customer. - Drive Metrics (NRR/GRR): Proactively monitor health scores to reduce churn and identify expansion opportunities, reporting regularly to executive leadership. - Product Liaison: Act as the voice of the customer to inform the product roadmap, ensuring the platform addresses client pain points and adoption barriers. - Cross-functional Leadership: Align success initiatives with Sales for hand-offs and Marketing for case studies/advocacy. Qualifications - 8+ years in Customer Success, Account Management, or Consulting, ideally within SaaS. - Experience scaling teams at early-stage startups (Series A-C). - Proven ability to drive retention and expansion metrics. - Understanding of change management best practices, and how to apply them to complex enterprise to drive successful adoption. - Strong empathy for customers and a passion for revenue growth. - Understanding of Government, Utilities and AEC are preferred. - Willing to roll up your sleeves and be a player as needed. Benefits - Interesting and challenging work. - Lots of room for growth. - Competitive salary and equity. - Company funded health insurance (medical, dental, and vision); including medical plans of no cost to the employee. - Flexible and remote-friendly work environment. - FSA (health and dependent care). - Unlimited PTO.

Role Description You will be responsible for: - Working closely with the CEO and leadership to set product vision and strategy - Owning the product roadmap end to end, from discovery through launch and iteration - Aligning and working with engineering to drive roadmap execution - Leading and growing the product team, including hiring, mentoring, and managing PMs Qualifications - 8+ years of product management experience, including 4+ years as a people manager - You’ve shipped multiple iterations of successful B2B products - You can go deep on technical detail with engineers and zoom out to strategy with executives in the same hour - Start up ready - you’re autonomous, move fast, and take initiative without being asked - You default to shipping - you'd rather get something in front of users this month than perfect it for next quarter - Bonus: prior industry experience in Utilities, Construction, or Climate Tech - Bonus: a degree in Civil Engineering, or a related field (B.S. or M.S.) Benefits - Interesting and challenging work - Lots of room for growth - Competitive salary and equity - Health insurance - Flexible and remote-friendly work environment - FSA (health and dependent care) - Unlimited PTO

Role Description As CivilGrid's Founding RevOps Manager, you'll be the architect of our revenue engine during a critical growth phase. This is a rare opportunity to be the founding Revenue Operations Manager at a well-funded, fast-growing company with exceptional product-market fit and blue-chip customers. You'll work as a generalist across sales, marketing, finance and customer success to create the systems, processes, and infrastructure that enable scalable growth. You'll own the full revenue operations function, from fixing the foundation to building the systems that scale. The ideal candidate is equal parts analytical and technical, someone who can define the data model, automate the outbound motion, and connect the tools that make the GTM org run, all while staying close enough to the AE team to make sure what gets built actually gets used. Role Responsibilities - Set the strategy and drive the execution across revenue operations, from inception to completion, without waiting to be told what to do. - Own the v1 revenue stack: fix Salesforce, bring in a marketing solution, and ensure the full tech stack (HubSpot, Outreach/Salesloft, Clay/Apollo/ZoomInfo, Gong, LinkedIn Sales Navigator) is connected and running cleanly. - Automate AE outbound, both cold and field, and build the systems that make the motion repeatable. - Define full-funnel analytics end to end and build the reporting infrastructure that gives leadership clear visibility into what's working. - Define the data model, build the workflows, and surface insights that help the GTM org move faster. - Translate what you build into execution for the AE team through SOPs, hands-on training, and ensuring what gets built actually gets used. Qualifications - 4+ years in revenue operations, sales operations, or GTM operations at a high-growth (ideally B2B SaaS) startup. - Strong understanding of revenue operations best practices and how to adapt them to early-stage environments. - Data-driven decision maker with strong analytical skills and comfort working with metrics, forecasts, and business cases. - Self-starter mentality with the ability to build from zero—comfortable rolling up your sleeves and thinking strategically. - Exceptional attention to detail with the ability to manage multiple priorities and projects simultaneously. - Team player who thrives on solving problems for others and enabling GTM teams to win. - Experience with modern SaaS tech stacks (e.g., Salesforce, HubSpot, Outreach/Salesloft, Clay/Apollo/ZoomInfo, Gong, LinkedIn Sales Navigator). - Curiosity and hunger to learn—excited about startups, growth, and the opportunity to wear multiple hats. - (Preferred but not required): Prior experience in sales, customer success, or construction/infrastructure industries. SQL & APEX proficiency. Benefits - A culture that values ambition, humility, and execution. - Competitive salary and equity. - Health insurance. - Flexible and remote-friendly work environment. - FSA (health and dependent care). - Unlimited PTO. Company Description CivilGrid is a venture-backed SaaS construction tech company building the "Google Maps for the Underground." Come help us disrupt a $4.7T US industry segment that desperately needs innovation. This opportunity has tremendous upside as it scales. CivilGrid aggregates public and proprietary utility, geotechnical, environmental, and jurisdictional data. The consolidated information is sold via our collaborative SaaS mapping platform to engineers and developers who need it to make early-stage decisions on real estate and infrastructure projects. Real-time data access reduces labor and project delays, accelerates decision making, and reduces project risk. Collaborative features ensure faster information flow and decision-making inside and outside the organization and better project insight retention over time.