Changing Social

Role Description The Senior Project Manager at Changing Social will report to the Head of PMO and is responsible for leading complex projects, ensuring they are delivered on time, within budget, and to the highest quality standards. This role involves working closely with cross-functional teams, stakeholders and clients to define project scope, objectives and deliverables. The Senior Project Manager will proactively manage risks, ensure effective communication, and align projects with Changing Social's strategic goals and core values. As well as delivering projects within the PMO team, this role will also support the Head of PMO in the management of the team, process improvements and bringing a positive, can-do attitude to problem solving and collaboration across the PMO function. What You'll Be Doing - Project Execution & Coordination - Manage the delivery of medium to large-scale projects, ensuring objectives are met on time and within budget. - Develop project plans, schedules and resource allocation strategies. - Ensure proper documentation of project milestones, deliverables and lessons learned. - Drive successful project outcomes while maintaining exceptional client experience. - Stakeholder Collaboration - Facilitate clear communication between stakeholders and project teams. - Provide regular updates on project progress, risks and mitigation strategies. - Build strong working relationships with internal teams and external clients. - Act as a trusted advisor throughout the project lifecycle. - Risk & Issue Management - Monitor project risks and develop mitigation plans to address potential challenges. - Ensure timely resolution of issues that may impact project success. - Escalate critical risks appropriately and proactively. - Process Improvement - Identify opportunities to enhance Project Delivery processes. - Work alongside the Head of PMO to execute and implement new Project Delivery processes. - Share best practice and contribute to continuous improvement initiatives across the business. - Team Support & Development - Collaborate with and support team members to ensure project alignment and progress. - Mentor more junior members of the PMO team. - Support the continued growth and maturity of the PMO function. - Potential future line management responsibilities within the PMO team. - Foster a positive team environment focused on accountability, ownership and high performance. Qualifications - Minimum of 6 years' experience managing projects in a professional environment. - Proven Project Management experience within a Consultancy environment. - Experience working for or alongside a Microsoft Partner. - Strong knowledge of Agile, Waterfall and Hybrid project delivery methodologies. - Hands-on experience using project management tools. - Excellent organisational, planning and problem-solving skills. - Strong verbal and written communication skills. - PMP, PRINCE2 or equivalent Project Management certification. - Positive, can-do attitude is essential to support the Head of PMO in the continued growth of the team. Desirable Experience - Experience managing Software Development projects. - Experience mentoring junior project professionals. - Experience supporting PMO growth, governance and operational improvements. You'll Thrive in This Role If You... - Have a positive, can-do attitude and enjoy tackling challenges head-on. - Take ownership of your work and hold yourself accountable for delivering results. - Build trusted relationships with stakeholders at all levels. - Are passionate about delivering exceptional outcomes for clients and colleagues. - Take a proactive approach to problem solving and continuous improvement. - Enjoy working collaboratively and supporting the growth of those around you. - Bring energy, enthusiasm and a desire to help shape a growing PMO function. Benefits - Be part of a growing company operating across the UK and US. - A genuinely people-first, values-led culture. - Opportunity to grow, influence and develop alongside the business. - Fully remote (UK-based), with trust and flexibility built in. - 25 days annual leave plus 8 bank holidays, with flexible bank holiday options. - Additional annual leave for long service (up to 5 extra days). - Pension scheme and Health Cash Plan (Medicash), covering dental, optical, physiotherapy and mental health support. - Access to Smart Hive perks, discounts, Employee Assistance Programme (EAP) and wellbeing tools. - Ongoing learning and development opportunities. - The opportunity to help shape and grow a high-performing PMO function. Ready to Apply? If you're an experienced Project Manager who thrives in a consultancy environment, enjoys ownership, and is excited by the opportunity to help shape a growing PMO function, we'd love to hear from you.

Role Description We’re looking for a Microsoft Trainer who can deliver practical, engaging and business-focused training across Microsoft 365, Power Platform and Copilot. This isn’t traditional product training. You’ll run hands-on, outcome-driven sessions that help organisations build real confidence, capability and adoption not just awareness. From structured learning programmes to interactive workshops like Promptathons and App in a Day, your work will directly influence how people use technology day-to-day. If you love seeing people have those “lightbulb moments”, thrive in front of different audiences and enjoy adapting your style to suit both technical and non-technical users, this role is for you. - Delivering engaging, business-focused Microsoft 365 training sessions for both end users and power users - Leading Power Platform training, covering Power Apps and Power Automate fundamentals - Running interactive workshops such as Promptathons and App in a Day sessions - Translating technical concepts into practical, real-world use cases that people can apply immediately - Adapting content and delivery style based on audience, industry and technical maturity - Supporting clients in building internal confidence and long-term capability with Microsoft tools - Creating and evolving training materials, assets and learning pathways based on feedback and new Microsoft capabilities - Collaborating closely with consultants and delivery teams to ensure training aligns with wider transformation programmes - Driving adoption by showing how Microsoft tools can be used to improve productivity, collaboration and automation Qualifications - Proven experience delivering Microsoft 365 training in a client-facing environment - Confidence delivering training across Power Platform (Power Apps & Power Automate) - Experience running interactive workshops or hackathon-style sessions - Excellent communication and presentation skills, both in-person and virtually - Ability to simplify complex concepts for non-technical audiences - Strong stakeholder engagement skills, working across different business functions Requirements - Experience delivering Copilot or AI-focused training - Microsoft certifications (Modern Work, Power Platform or similar) - Experience working within a Microsoft Partner or consultancy environment - Exposure to adoption and change-led transformation programmes Benefits - Be part of a growing company operating across the UK and US - A genuinely people-first, values-led culture - Opportunity to grow, influence, and develop alongside the business - 25 days annual leave + 8 bank holidays (with flexible bank holiday options) - Fully remote (UK-based), with trust and flexibility built in - Additional annual leave for long service (up to 5 extra days) - Pension scheme and Health Cash Plan (Medicash) covering dental, optical, physio & mental health support - Access to Smart Hive perks, discounts, EAP, and wellbeing tools

Role Description As an Senior AI Workplace Transformation Senior Consultant at Changing Social, you will play a key role in delivering organisational change programmes that enable clients to adopt Microsoft 365, Copilot, and AI solutions effectively. You will lead change management strategies, support stakeholder engagement, and ensure that technology adoption delivers measurable business value. This role requires a combination of change management expertise, client-facing consulting experience, and a strong understanding of Microsoft technologies. What You'll Be Doing - Change Management Strategy - Design and deliver change management strategies for Microsoft 365 and Copilot programmes - Develop adoption plans, communications, and training materials - Ensure all change activities align with client business goals and deliver measurable outcomes - Stakeholder Engagement - Lead stakeholder mapping and engagement planning - Engage and influence stakeholders at all levels, including senior leadership - Build strong client relationships and act as a trusted advisor - Facilitate workshops and feedback sessions to support adoption - Adoption Metrics, Reporting & Value Realisation - Develop and implement frameworks to measure adoption, usage, and ROI - Monitor performance and recommend data-driven improvements - Communicate progress and value realisation to stakeholders - Microsoft 365, Copilot & AI Solutions - Support the delivery of Microsoft 365 and Copilot solutions - Identify business processes and recommend AI-enabled ways of working - Collaborate with technical teams to align solutions with user needs - Translate technical functionality into clear user guidance - Client Relationship Management & Pre-Sales - Build and maintain long-term client relationships - Support proposals, demos, and solution design - Contribute to pre-sales activity and client presentations Qualifications - 5+ years’ experience in change management, adoption, or consulting - Experience with Microsoft 365 and modern workplace technologies - Exposure to Copilot, Power Platform, or AI solutions is desirable Requirements - PROSCI or equivalent change management certification (or demonstrable experience) - Desirable: Microsoft certifications (e.g. PL-200, PL-600 or similar) Skills & Competencies - Strong knowledge of change management methodologies - Excellent stakeholder engagement and communication skills - Ability to translate technical concepts for non-technical audiences - Strong analytical and problem-solving capabilities - Experience facilitating workshops and training sessions - Proactive, adaptable, and collaborative mindset Benefits - Be part of a growing company operating across the UK and US - A genuinely people-first, values-led culture - Opportunity to grow, influence, and develop alongside the business - Fully remote (UK-based), with trust and flexibility built in - 25 days annual leave + 8 bank holidays (with flexible bank holiday options) - Additional annual leave for long service (up to 5 extra days) - Pension scheme and Health Cash Plan (Medicash) covering dental, optical, physio & mental health support - Access to Smart Hive perks, discounts, EAP, and wellbeing tools

Role Description The UK AI Workplace Transformation Lead is responsible and accountable for the successful leadership, management, quality, and delivery of the UK AIWT team. Reporting to the Global AIWT Practice Lead, this role combines team leadership, commercial accountability, and hands-on delivery, with an expectation of approximately 30% utilisation in client delivery. The role requires strong expertise across Microsoft 365, Power Platform, Copilot, and AI concepts, alongside the ability to connect AI capability to real-world business outcomes. - Leadership - Lead, coach, and develop a high-performing UK AIWT team - Act as a role model, championing company values and consulting excellence - Drive capability building across change management, AI-integrated delivery, and cross-functional collaboration - Manage team skills and structure to ensure scalability, growth, and future capability needs - Support delivery of practice objectives alongside the Global Practice Lead - Business Impact - Own and deliver revenue and delivery performance for the UK AIWT team - Ensure quality, consistency, and speed of delivery across engagements - Lead strategic client relationships, including account planning, growth strategy, and delivery oversight - Drive commercial growth, including upsell opportunities and pre-sales support - Contribute to shaping and refining service offerings to position AIWT as a key differentiator - Problem Solving & Innovation - Support development of intellectual property, frameworks, and scalable delivery models - Contribute to strategic thinking around AI, change, and advisory capabilities - Monitor market trends (UK/EU) and evolve service offerings in line with Microsoft and industry changes - Establish the UK AIWT team as a thought leader through content, events, and industry engagement - Communication & Influence - Represent the UK AIWT team at leadership, client, and partner level - Act as the senior escalation point for complex client or internal challenges - Provide leadership input into resourcing, delivery, and operational forums - Contribute to go-to-market messaging, thought leadership, and strategic narratives Qualifications - Proven leadership experience managing high-performing consulting or delivery teams - Strong background in AI Workplace Transformation, change management, or consulting - Experience working with Microsoft 365, Power Platform, Copilot, and related technologies - Demonstrated experience in owning revenue, delivery performance, or business growth Requirements - Strong understanding of Microsoft 365 ecosystem, Power Platform, and Copilot Studio - Working knowledge of AI concepts such as Large Language Models (LLMs) and applied machine learning - Understanding of governance, operating models, and enterprise AI adoption strategies - Ability to connect AI capabilities with tangible customer outcomes Skills & Competencies - Strong leadership and team development capabilities - Commercial awareness and ability to drive business growth - Excellent stakeholder engagement and influencing skills - Strategic thinking with the ability to translate vision into delivery - Strong problem-solving and innovation mindset - Confident communicator, able to engage at senior and executive level - Proactive, solutions-focused approach with a “can do” attitude Core Competencies - Leadership & Team Development: Builds, develops, and scales high-performing teams - Business Impact: Drives revenue, delivery excellence, and client growth - Communication & Influence: Engages and influences senior stakeholders effectively - Problem Solving & Innovation: Leads development of new ideas, services, and delivery approaches - Strategic Thinking: Aligns AI capabilities with business outcomes and market trends Benefits - Be part of a growing company operating across the UK and US - A genuinely people‑first, values‑led culture - Opportunity to grow, influence, and develop alongside the business - Fully remote (UK‑based), with trust and flexibility built in - 25 days annual leave + 8 bank holidays (with flexible bank holiday options) - Additional annual leave for long service (up to 5 extra days) - Pension scheme and Health Cash Plan (Medicash) covering dental, optical, physio & mental health support - Access to Smart Hive perks, discounts, EAP, and wellbeing tools

Role Description As an Account Executive, you’ll be focused on driving net new business growth, working closely with Microsoft to generate and convert opportunities into revenue. You’ll build strong relationships across Microsoft sales teams (STU & ATU), uncover co-sell opportunities, and own deals from initial engagement through to close before handing over to delivery. You’ll play a key role in expanding our presence in the US market and building industry-aligned growth. What You’ll Be Doing - Sales Channel Development - Build and grow trusted relationships within Microsoft (STU & ATU as a core focus) - Generate referrals, co-sell opportunities, and joint pursuits with Microsoft sellers - Expand your Microsoft network to unlock funding streams (ECIF, MCI, Co-Sell) - Partner with Marketing and the VP North America to develop direct sales channels - Work closely with delivery teams to support ongoing client growth - Sales Strategy & Planning - Own a net new revenue target and define how you’ll achieve it - Identify and pursue new business opportunities across key industry verticals - Bring in pre-sales and technical support at the right stage to maximise deal value - Negotiation & Closing - Build and present commercial proposals and Statements of Work - Negotiate outcomes that work for the client, Microsoft, and Changing Social - Close deals and ensure a smooth handover to delivery - Product & Market Knowledge - Maintain strong knowledge across: - Microsoft 365 - Copilot & Copilot Studio - Power Platform - Modern Work (including Viva) - Understand how Changing Social’s services align to customer outcomes - Lead high-level demos and presentations - Stay up to date with Microsoft roadmap and market changes - Market & Competitor Insight - Track market trends, Microsoft programme changes, and competitor activity - Share insight with leadership and proposition teams - Adapt your approach based on market signals - CRM & Pipeline Management - Manage pipeline, contacts, and forecasting through CRM - Keep data accurate and up to date - Report on pipeline health and sales performance - Confidently forecast monthly numbers (committed, uncommitted, upside) Qualifications - 4+ years in sales with a track record of hitting/exceeding targets - 3+ years selling Microsoft technologies - Strong experience in services-based sales Core Skills & Competencies - Knowledge & Experience - Strong understanding of sales methodologies - Ability to apply knowledge in real client scenarios - Growth mindset and continuous development - Business Impact - Proven ability to deliver measurable results - Strong pipeline and opportunity management - Contributes to business growth and market expansion - Collaboration - Works effectively across teams (sales, marketing, delivery) - Shares knowledge and best practices - Builds strong internal relationships - Communication & Influence - Confident in presentations and negotiations - Builds trust with clients and stakeholders - Communicates clearly and effectively - Problem Solving - Understands client needs and shapes solutions - Brings innovative thinking to sales approach - Adapts in a fast-paced, evolving environment Benefits - Medical Insurance: Comprehensive cover with 85% employer contribution and access to virtual care - Dental & Vision: Coverage for everyday dental and eye care, including frames and contacts - 401k: 2% employer contribution with flexible investment options - Time Off: 23 days annual leave + public holidays, Christmas shutdown, and extra days for tenure - Flexible Working: Remote-first approach with flexibility to support work-life balance

Role Description This role is centred on delivering Copilot Studio agents and Power Platform solutions that drive real, practical business value. You’ll work directly with clients, from C-Suite to end users, to ideate, design, build and deploy intelligent automation solutions, with a strong focus on: - Agent-led experiences - Workflow automation - Secure enterprise integration This is not a pure data science or machine learning role; the focus is on scalable, real-world solutions using Microsoft Copilot Studio, Power Platform, and Microsoft Foundry (for advanced scenarios). As a Lead Consultant, you’ll also play a key role in shaping how we deliver, owning best practice, and supporting the growth of the wider team. Qualifications - 5+ years delivering Power Platform, data or AI solutions in client-facing environments - Strong hands-on experience with Copilot Studio, Power Automate, Power Apps, Microsoft Graph - Strong understanding of AI concepts, data modelling (Dataverse/connectors/APIs), security & governance across Microsoft 365 / Power Platform - Experience with ALM and DevOps pipelines (Power Platform / Azure DevOps) - Proven ability to translate client requirements into practical solutions, with strong stakeholder skills - Experience leading, coaching or mentoring others - Solid grounding in waterfall and agile project/delivery methodologies Requirements - Lead client conversations on AI strategy, architecture, data and security - Lead and be accountable for the design, build, test and deployment of Copilot Agents, Power Platform automations, Power Apps and develop with intent more advanced solutions using Microsoft Foundry and Fabric solutions - Ensure solutions are secure, scalable, compliant and aligned to Microsoft best practice - Own governance standards, reusable components, delivery frameworks and ALM approaches - Support pre-sales (scoping, sizing, solution shaping, proposals/SoWs) - Coach and mentor others; evolve delivery standards and best practices - Managing capacity, utilisation and margins of the growing team Benefits - Be part of a growing company operating across the UK and US - Work on innovative, real-world AI and agent-based solutions - A genuinely people-first, values-led culture - Opportunity to grow, influence, and develop alongside the business - Fully remote (UK-based), with trust and flexibility built in - 25 days annual leave + 8 bank holidays (with flexible bank holiday options) - Additional annual leave for long service (up to 5 extra days) - Pension scheme and Health Cash Plan (Medicash) covering dental, optical, physio & mental health support - Access to Smart Hive perks, discounts, EAP, and wellbeing tools