CentralReach

• Support senior designers across product teams with day-to-day design tasks — including creating and refining polished, high-fidelity UI designs using our Figma component library • Contribute to cross-platform user experience design initiatives across web and mobile applications • Help maintain and expand our design library, including organizing components, updating documentation, and ensuring consistency across Figma files • Assist in preparing wireframes and low-to-mid fidelity mockups based on direction from the design team • Support usability testing efforts— helping plan sessions, participating in live tests, and synthesizing findings into clear, actionable summaries • Contribute to design QA — reviewing shipped experiences against specs and flagging inconsistencies • Join design reviews and team meetings as an observer and contributor, learning how decisions get made across the product • Take on small, scoped design tasks independently as you grow more comfortable with our tools, processes, and product

Title: Senior Software Engineer Location: Remote - US Job Description: CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. CentralReach is the #1 provider of SaaS software solutions for autism and IDD care. Trusted by more than 500,000 users daily, we enable therapy providers, educators, and employers to scale the way they deliver Applied Behavior Analysis and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. Responsibilities Lead the development of robust, scalable, and maintainable software solutions. Design and implement responsive user interfaces using React and TypeScript. Build and optimize high-performance backend services using C# .NET and Node.js. Manage infrastructure using Terraform across many AWS PaaS. Architect complex database schemas and optimize queries in MSSQL. Collaborate with cross-functional teams to define requirements and project roadmaps. Champion best practices in code quality, testing, and CI/CD automation. Required Qualifications - 5+ years of professional software engineering experience. - Fluent in React, TypeScript, and Material UI for modern frontend development. - Strong proficiency in C# .NET backend services. - Hands-on experience with MSSQL, including design and performance tuning. - Proven experience with AWS services (or comparable cloud services provider). - Competency with IaC using Terraform. - Strong understanding of modern software architecture and RESTful API design. - Excellent problem-solving skills and a collaborative mindset. - Proficiency with generative AI tools and coding agents Preferred Qualifications - Experience with containerization (Docker/Kubernetes). - Familiarity with serverless computing patterns. - Strong background in unit testing, integration testing, and e2e test frameworks. - Experience with CI/CD tooling and scripting CentralReach was developed for Clinicians by Clinicians. The story of CentralReach begins in 2012 when the company’s founder, a practicing Board Certified Behavioral Analyst, decided there had to be a better way to manage her operations so she could spend more time on what mattered most — working with her clients and patients. To help ABA practices focus on what they do best, CentralReach launched the first iteration of its EMR and practice management platform. Today, under the leadership of Chris Sullens, an award-winning CEO in the technology space, CentralReach is committed to their mission of providing cutting-edge technology and services to help clinicians and educators produce superior client and patient outcomes. Already a market leader, CentralReach is expected to grow exponentially through its four core tenets: hire and develop great people; build industry-leading products; provide exceptional service to customers and continuously invest in systems, processes and infrastructure. We value our employees and offer a robust benefits package including health and dental, paid time off, life insurance, disability coverage and a 401(k) matching. We also provide comprehensive onboarding, ongoing training, mentoring and career pathing to help you develop your career. We pride ourselves on our fun and energetic environment that also provides our employees with a meaningful way to make a difference by helping clinicians and educators produce superior outcomes for children and adults with disabilities. Job Status: Exempt 3LI-Remote Base Salary Range $160,000 - $180,000 USD Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale. Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve. We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

• Lead the development of robust, scalable, and maintainable software solutions. • Design and implement responsive user interfaces using React and TypeScript. • Build and optimize high-performance backend services using C# .NET and Node.js. • Manage infrastructure using Terraform across many AWS PaaS. • Architect complex database schemas and optimize queries in MSSQL. • Collaborate with cross-functional teams to define requirements and project roadmaps. • Champion best practices in code quality, testing, and CI/CD automation.

• Own Advanced BI product and communicate roadmap to stakeholders • Ground roadmap decisions in customer evidence and validate priorities through discovery • Define and track metrics for ABI’s value delivery • Identify opportunities to deepen relationships with ABI and other data products • Use AI for accelerated discovery and competitive analysis • Build and maintain relationships with ABA practice owners • Translate research into prioritized product investments • Represent customer voice in product decisions • Develop a view of the competitive landscape for BI in healthcare • Establish processes for efficient workflow and remove inefficiencies • Own the product backlog and write user stories • Drive sprint planning and execution with engineering teams • Automate routine tasks

• Design, implement, and continuously improve detection rules across SIEM, EDR, and cloud security platforms • Develop automated response playbooks to reduce mean time to detect (MTTD) and respond (MTTR) • Leverage GenAI tools to accelerate log analysis and threat triage • Summarize and enrich security alerts and incident data • Generate detection logic (e.g., Sigma rules, queries, scripts) • Assist in root cause analysis and investigation workflows • Integrate GenAI into SOC workflows via APIs and internal tooling • Enhance detection pipelines using AI-assisted enrichment and correlation • Analyze logs across endpoints, cloud environments, SaaS platforms, and networks

• Serve as a lead for AI application development within the Product Organization, setting standards for code quality, architecture, and delivery • Lead by doing design and implement core application components, critical services, and integration layers • Establish quality thresholds and release criteria (accuracy, latency, reliability, cost, and user trust) • Design safeguards and “safe failure modes”: fallback behaviors, confidence thresholds, user controls, content filtering, and transparency patterns • Build product capabilities end-to-end (service + workflow integration + instrumentation), including expertise in LLM-enabled workflows, RAG, Next.js, summarization, classification, and automation patterns • Build and maintain shared libraries/components for application development (prompt/tooling patterns, service templates, evaluation utilities, safety layers) • Own technical readiness for production: reliability, observability, performance tuning, and incident response preparedness • Collaborate with platform Engineering and DevOps to ensure CI/CD and environment consistency, scaling strategies, cost controls for inference and secrets management and secure data handling • Partner tightly with product builders and workflow owners to translate validated prototypes into production implementations • Collaborate with core engineering teams to integrate AI capabilities into CentralReach’s main platforms • Stay current with application engineering practices and help translate emerging techniques into safe, valuable product capabilities

• Manage and grow a multi-functional team of full stack engineers, fostering a culture of ownership and excellence. • Oversee technical design efforts on enterprise software applications, leveraging SOLID design principles on full-stack development teams using C#/.NET backend, React.js frontend, and SQL Server. • Drive our AWS infrastructure strategy, leveraging cloud-native services and containerization for high availability and performance. • Ensure all engineering practices meet rigorous security standards (HIPAA, SOC2, & PCI). • Partner with Product and Design to define milestones and execute iterate towards long-term product initiatives.

• Contribute to evaluation frameworks for clinical AI products, including defining acceptance criteria, test plans, clinically relevant rubrics, and performance benchmarks. • Conduct structured sampling reviews of AI-generated outputs, assessing across criteria alignment with ABA principles and BACB ethical standards. • Design and implement monitoring automation in collaboration with engineering, including automated quality checks, alerting thresholds, and drift detection for AI systems. • Contribute to the creation and maintenance of reusable governance artifacts including system cards, monitoring playbooks, evaluation of SOP templates, and risk assessment documentation. • Assist with pre-deployment validation testing for new AI products and features, executing defined testing and results of documentation. • Participate in risk tiering assessments for new and evolving AI products, providing clinical and evaluative perspectives. • Support incident investigation for AI-related issues if/as needed and in alignment with clinical best practice and CR Development Policy. • Collaborate with product management and engineering teams to provide input during product planning and development, ensuring governance considerations are integrated early. • Contribute to the development of evaluation methodology and standards for clinical AI use cases, documenting approaches and refining processes based on findings and emerging best practices. • Contribute to AI literacy and training content for internal teams and customers, drawing on hands-on clinical evaluation experience. • Stay current with developments in AI evaluation methodology, LLM behavior, ABA best practices, and relevant regulatory and ethical standards. • Support CentralReach's thought leadership in responsible AI through contributions to conference presentations, professional publications, or applied research as opportunities arise.

• Write clean, maintainable, and refactor-friendly code with Ruby on Rails, supported by JavaScript/TypeScript and React when needed • Apply solid object-oriented programming principles to build features that scale and are easy to extend • Design and optimize back-end systems, APIs, and data flows with a strong focus on performance and reliability • Build modern, responsive front-end experiences using React, TypeScript, and CSS, with an eye toward maintainable architecture • Work across relational databases (Postgres, MySQL, etc.), writing efficient SQL and shaping data models that support business growth • Own technical direction across projects, balancing hands-on development with guiding others to successful delivery • Collaborate cross-functionally with product, design, and QA to align technical solutions with business needs

• Own end-to-end delivery of features—from design and implementation to deployment and monitoring • Design and develop scalable backend services using .NET (C#, ASP.NET Core) • Build and maintain modern, performant frontends using React, TypeScript, and related tooling • Collaborate with product and design to translate requirements into clean, maintainable solutions • Drive architecture decisions, including API design, data modeling, and system integration • Ensure code quality and maintainability through testing, code reviews, and best practices • Troubleshoot and resolve production issues, ensuring high system reliability • Mentor junior engineers and contribute to a high-performing engineering culture • Continuously improve development processes, tooling, and team velocity