Censeo Consulting Group

Title: Analyst - Defense Travel Management Office Location: Washington, DC Full Time Mid Level Job Description: Analyst – Defense Travel Management Office (DTMO) The Position: Censeo is seeking a Project Analysts to support the Defense Travel Management Office (DTMO) lodging program. These roles will focus on program management, data analysis, and operational improvement initiatives to enhance lodging program performance, data quality, and user experience. The team will support evaluation and enhancement of existing lodging programs and processes, including data collection, reporting, trend analysis, and implementation of industry best practices. This work includes supporting government travel programs, analyzing operational performance, and recommending actionable improvements to strengthen program outcomes. These positions play a critical role in ensuring the accuracy, consistency, and effectiveness of lodging program operations while supporting DTMO’s ability to manage program data, respond to stakeholder needs, and implement continuous improvement initiatives. Key Responsibilities: - Program and Project Management - Develop comprehensive project plans, project charters, and scope documents outlining workstreams, roles, responsibilities, and timelines - Manage project execution, ensuring alignment with client objectives, timelines, and quality standards - Coordinate across stakeholders to drive delivery across multiple workstreams - Provide oversight of program performance and recommend improvements based on data and stakeholder feedback - Lodging Program Analysis and Improvement - Review existing DTMO lodging programs and processes to identify gaps, risks, and inefficiencies - Analyze lodging program data to identify trends, issues, and opportunities for improvement - Apply hospitality industry best practices to recommend program enhancements - Support development of change management plans to implement program improvements - Data Management, Reporting, and Visualization - Collect, validate, and standardize program data to ensure accuracy and consistency - Identify and resolve data errors, inconsistencies, and reporting gaps - Develop dashboards and visualizations using tools such as Tableau to track program performance and trends - Produce regular reports and analyses to support decision-making - Travel Systems and Operational Support - Support government or commercial travel programs, including lodging program operations - Provide support for Global Distribution Systems (GDS), including Sabre and/or Worldspan - Work with online booking tools and Ticket Management Systems (TMS) to support program operations - Ensure alignment with industry standards and best practices in travel and lodging management - Stakeholder Engagement and Customer Support - Communicate effectively with internal and external stakeholders, including government clients - Support account management and client interactions related to lodging programs - Triage and respond to inquiries, providing timely and accurate information - Collaborate across teams to ensure seamless service delivery The Ideal Candidate: At Censeo, we value unique perspectives and a passion for solving complex problems. Our team thrives on innovation, collaboration, and a commitment to public service. We’re looking for candidates who bring curiosity, initiative, and a desire to make a meaningful impact. - Project Manager - Minimum of 8 years of professional experience, including hospitality industry and program or project management experience - Experience developing project plans, charters, and scope documentation - Demonstrated ability to manage complex programs and coordinate across stakeholders - Experience analyzing program performance and recommending improvements - Project Analyst - Minimum of 5 years of professional experience, including hospitality or lodging program experience - Strong analytical skills with experience evaluating program data and identifying trends - Experience providing recommendations for program improvements and enhancements - Experience with account management and/or marketing of lodging programs - Project Coordinator - Minimum of 3 years of hospitality industry experience, with exposure to lodging program management - Experience supporting data analysis, reporting, and operational processes - Ability to review and validate program data and identify inconsistencies Additional Qualifications (All Roles) - Experience with government or commercial travel programs - Familiarity with Global Distribution Systems (Sabre and/or Worldspan) - Experience with online booking tools and Ticket Management Systems (TMS) - Experience developing dashboards using data visualization tools such as Tableau - Strong proficiency in Microsoft Excel, PowerPoint, and Word - Ability to manage multiple priorities in a fast-paced environment - Strong attention to detail and organizational skills - Excellent written and verbal communication skills The Company: Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. At Censeo, our award-winning culture means you’ll join a tight-knit community of 75 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we’re also good friends who know the names of each other’s dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with passion and initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects. The Location: Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights. The Fine Print: - The salary range for this role is $60,000 - $130,000 depending on experience - Expected travel 20 - 40%; may increase based on business needs - This is an exempt, full-time position - This role is subject to a hybrid or remote work schedule - Essential Physical Functions - Sitting: Particularly for sustained periods of time - Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. Join Our Award-Winning Culture! Our passion wins awards. But don’t just take it from us… - 2024 Vault #41 Consulting 50 North America - 2024 Vault #7 Best Consulting Firm for Hours in the Office - 2023 Vault #9 Best Consulting Firm for Work/Life Balance - 2023 Vault #23 Best Consulting Firm for Overall Diversity - 2023 Management Consulted #3 Best Boutique Firms in Washington DC - 2022 Vault #41 Best Overall Consulting Firm to Work For - 2020 Vault #21 Best Boutique Consulting Firm - 2019 Ivy Exec #7 Best Boutique Consulting Firm - 2018 Consulting Magazine Best Small Firms to Work For  - 2017 Vault #12 Best Boutique Consulting Firm - 2016 Forbes Best Management Consulting Firms in America - 2015 Washington Business Journal’s Philanthropy List #LI-Hybrid

Title: Senior Economist - IMPLAN Location: Washington, DC Job Description: The Position: We are seeking driven, thoughtful candidates with experience in economic impact analysis and program evaluation to support impactful initiatives for our Federal clients at the U.S. Department of State (DOS). As an Economist with Censeo, you will lead economic modeling for a key Department of State program. You will work closely with DOS teams to conduct impact analysis, communicate results to stakeholders, and deliver actionable recommendations to support the Department’s global mission. The ideal candidate leverages IMPLAN expertise and strong experience in economic modeling for federal programs. Key Responsibilities: - Develop baseline and annual updates of economic impact assessments using IMPLAN - Analyze direct, indirect, and induced impacts of exchange visitors on U.S. regional economies - Examine sectoral impacts by industry (North American Industry Classification System (NAICS) categories) and geographic distribution - Estimate job creation, tax revenues, local business impact, and Gross Domestic Product contributions - Conduct comparative analysis with other global exchange programs, workforce development, and talent pipelines - Integrate demographic and geographic data to assess regional, state, and national-level impacts. - Ensure tangible GPRA data aligning with key metrics such as jobs created, jobs retained, and private sector investment leveraged - Implement annual updates to economic models reflecting new program participation and economic trends - Improve methodologies and refine assumptions based on new data sources - Ensure compliance with OMB, GAO, and congressional reporting requirements - Provide benchmarking with past studies and adjust methodologies as needed - Collaborate with cross-functional teams to develop realistic, innovative solutions to complex challenges - Communicate findings and recommendations clearly through written reports and presentations - Build and maintain strong client relationships, proactively identifying and mitigating delivery risks The Ideal Candidate: At Censeo, we value unique perspectives and a passion for solving complex problems. Our team thrives on innovation, collaboration, and a commitment to public service. We’re looking for candidates who bring curiosity, initiative, and a desire to make a meaningful impact. - BA/BS required; Master’s or PhD strongly preferred in Economics, Applied Economics, Public Policy, or a closely related field - 5-10+ years of experience conducting economic impact or cost‑benefit analyses for public-sector, nonprofit, or research organizations - Demonstrated experience with IMPLAN in applied policy or program evaluation contexts (required) - Strong quantitative and analytical skills, using tools such as advanced Excel, R, Python, STATA, or SAS to perform economic analysis and data modeling - Experience creating data visualizations to produce clear summary reporting for nontechnical audiences - Experience integrating diverse data sources, including demographic data (e.g., Census and ACS), geographic data (regional, state, and national levels), and longitudinal program participation data for economic and policy analysis - Experience evaluating workforce development, exchange programs, education, tourism, trade, or international mobility programs strongly preferred - Proven track record supporting federal reporting requirements and external oversight (e.g., OMB, GAO, congressional stakeholders) - Working knowledge of the Government Performance and Results Act (GRPA), performance measurement frameworks, and other federal evaluation standards and metrics - Experience supporting the Department of State or other international affairs/government agencies - Experience in consulting, professional services, or federal government contracting - Excellent written and verbal communication skills including the ability to synthesize complex information - Excellent analytical and problem-solving skills - Strong attention to detail and accuracy The Company: Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. At Censeo, our award-winning culture means you’ll join a tight-knit community of 75 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we’re also good friends who know the names of each other’s dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with passion and initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects. The Location: Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights. The Fine Print: - The salary range for this role is $120,000 - $180,000 depending on experience - Expected travel 0-10%; may increase based on business needs - This is an exempt, full-time position - This role is subject to a hybrid work schedule - Essential Physical Functions - Sitting: Particularly for sustained periods of time - Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law.

Title: Communications Specialist - Department of State Location: Washington, DC Work Type: Hybrid, Full Time Job Description: The Position: We are seeking driven, thoughtful candidates with experience in communications, policy, and publications to support impactful initiatives for our Federal clients at the U.S. Department of State (DOS). As a Communications Specialist with Censeo, you will lead stakeholder outreach for a key Department of State program. You will work closely with DOS teams to translate economic and performance findings into policy recommendations and public-facing communications to support the Department’s global mission. Key Responsibilities: - Create briefings and presentations for Department of State staff to deliver to other government agencies, Congress, and private sector partners - Develop custom economic impact reports for different audiences (government, industry, academia, public policy groups) - Produce the Annual Performance Plan and Report, along with Annual Strategic Reviews detailing performance outcomes, evaluation insights, and forward-looking recommendations - Issue quarterly and monthly performance briefs to keep all stakeholders informed of progress and emerging issues - Generate tailored reports and digital content that translate complex data into actionable insights for policymakers, industry partners, and the public - Integrate findings into SelectUSA, Commerce, Labor, and workforce development conversations - Offer media and communication support to showcase findings via press releases, webinars, and conferences - Collaborate with cross-functional teams to develop realistic, innovative solutions to complex challenges - Build and maintain strong client relationships, proactively identifying and mitigating delivery risks The Ideal Candidate: At Censeo, we value unique perspectives and a passion for solving complex problems. Our team thrives on innovation, collaboration, and a commitment to public service. We’re looking for candidates who bring curiosity, initiative, and a desire to make a meaningful impact. - BA/BS required in Communications, Political Science, Economics, Public Policy, or a closely related field - 5-10+ years of experience with strategic communications, performance reporting, policy communications, or federal program support - Demonstrated experience supporting or working with Federal agencies (Department of State strongly preferred) - Experience managing communications and reporting for complex, data‑driven programs - Strong ability to translate complex economic and performance data into clear, concise briefings, executive‑ready presentations, and public‑facing digital content - Experience working across organizational boundaries to develop realistic, innovative solutions to complex policy and operational challenges - Ability to position findings effectively for public visibility while ensuring accuracy, consistency, and policy alignment - Comfort coordinating with communications teams, leadership, and subject‑matter experts on external messaging - Excellent written and verbal communication skills including the ability to synthesize complex information - Excellent analytical and problem-solving skills - Strong attention to detail and accuracy The Company: Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. At Censeo, our award-winning culture means you’ll join a tight-knit community of 75 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we’re also good friends who know the names of each other’s dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with passion and initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects. The Location: Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights. The Fine Print: - The salary range for this role is $70,000 - $140,000 depending on experience - Expected travel 0-10%; may increase based on business needs - This is an exempt, full-time position - This role is subject to a hybrid work schedule - Essential Physical Functions - Sitting: Particularly for sustained periods of time - Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. #LI-Hybrid

Title: Program Manager (Department of Justice) Location: Washington, DC Job Description: Program Manager (Department of Justice) The Position: We are looking for eager, driven candidates with experience in federal project management, communication, facilitation, problem-solving, and analysis to guide our teams in developing impactful solutions clients at the Department of Justice. In this role you will provide comprehensive project management support within theDOJ Criminal Division (CRM) Executive Office PMO. The Program Manager to lead a full-service project management office (PMO) supporting the Department of Justice (DOJ), Criminal Division (CRM), Office of Administration (ADM), Executive Office. This role oversees a portfolio of strategic initiatives (both IT and non-IT), and is responsible for program governance, delivery excellence, risk management, executive communications, and coaching project managers to drive consistent execution across ADM and the Division. Key Responsibilities: - Lead all phases of client engagements, from strategy development to final deliverables. - Serve as the primary PMO lead for ADM Executive Office initiatives, ensuring alignment to executive priorities and successful delivery across a portfolio of projects. - Oversee full lifecycle program and project management using Agile and Waterfall methods—from initiation and planning through implementation, sustainment, and closeout. - Take over at-risk projects to stabilize delivery, reset scope/schedule, and re-establish governance, milestones, and stakeholder alignment. - Establish and maintain program governance: integrated master schedule, cadence, status reporting, decision logs, risk/issue management, and escalation protocols. - Lead executive-level stakeholder engagement across political appointees, Senior Executives, section leadership, and cross-DOJ partners; tailor communications to diverse audiences. - Direct and mentor project managers; set delivery standards and templates (charters, plans, RAID logs, comms plans, metrics). - Drive process modernization and automation—identifying inefficiencies, barriers, and opportunities to streamline workflows and increase productivity. - Coordinate with IT stakeholders and/or development teams on technology-enabled solutions (e.g., Oracle, PowerApps, Tableau, dashboards, automated reporting, data management). - Build sustainment plans and change management strategies to ensure improvements “stick,” including training and adoption aids. - Provide actionable, data-driven recommendations and briefings to ADM leadership. - Provide management and support across a team of 10+ staff members. The Ideal Candidate: At Censeo, we are looking for unique candidates whose passion and enthusiasm will help shape Censeo’s client insights and workplace culture. Our staff have a wide range of backgrounds, areas of expertise, personality types, and favorite breakfast foods. Our client and cultural successes are rooted in our team’s innovation, creative problem solving, and collaboration. The unique perspective that you bring and the way you tackle problems are much more important to us than what’s printed on your diploma. Some of the core qualifications for the role include: Required Qualifications - Bachelor’s degree (or equivalent experience). - 20+ years of program management experience. - 10 + years of experience supporting federal clients, preferably within the DOJ or similar federal PMO role. - Demonstrated experience overseeing execution and reporting for 5+ strategic projects concurrently. - Proven ability to coach and develop PMs while also leading high-visibility initiatives. - Experience presenting to senior leadership (e.g., Executive Officers, COO/CFO/CIO equivalents), both verbally and in writing. - Experience across IT and non-IT projects, including process improvement, workflow analysis, and requirements development. - Strong Agile project management experience. - Demonstrated expertise in project risk management (identify, analyze, mitigate, monitor) for complex efforts. Certifications - Advanced Certified ScrumMaster (A-CSM) or comparable advanced Agile credential. - Project Management Professional (PMP) Certification (No substitutions) The Company: Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. At Censeo, our award-winning culture means you’ll join a tight-knit community of 75 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we’re also good friends who know the names of each other’s dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with passion and initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects. The Location: Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights. The Fine Print: - The salary range for this role is $150,000 - $200,000 depending on experience - This is an exempt, full-time position - This role is subject to a full-time in-person work schedule in Washington, D.C. with the possibility for hybrid if approvedby the client. - Essential Physical Functions - Sitting: Particularly for sustained periods of time - Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. Join Our Award-Winning Culture! Our passion wins awards. But don’t just take it from us… - 2024 Vault #41 Consulting 50 North America - 2024 Vault #7 Best Consulting Firm for Hours in the Office - 2023 Vault #9 Best Consulting Firm for Work/Life Balance - 2023 Vault #23 Best Consulting Firm for Overall Diversity - 2023 Management Consulted #3 Best Boutique Firms in Washington DC - 2022 Vault #41 Best Overall Consulting Firm to Work For - 2020 Vault #21 Best Boutique Consulting Firm - 2019 Ivy Exec #7 Best Boutique Consulting Firm - 2018 Consulting Magazine Best Small Firms to Work For - 2017 Vault #12 Best Boutique Consulting Firm - 2016 Forbes Best Management Consulting Firms in America - 2015 Washington Business Journal’s Philanthropy List

Title: Program Evaluation Specialist Location: Washington, DC Job Description: Program Evaluation Specialist - Department of State The Position: We are seeking driven, thoughtful candidates with experience in program evaluation to support impactful initiatives for our Federal clients at the U.S. Department of State (DOS). As a Program Evaluation Specialist with Censeo, you will support quantitative and qualitative program evaluations for a key Department of State program. You will also work closely with DOS teams to enhance research and evaluation methodology. Key Responsibilities: - Design evaluation approaches to address specific questions on program effectiveness and efficiency - Conduct quantitative and qualitative evaluations to assess program effectiveness, identify areas for improvement, and highlight best practices - Compare Exchange Visitor Program performance against similar domestic and international exchange programs - Utilize statistical software and evaluation tools to develop models, analyze data, and interpret results - Prepare comprehensive evaluation reports, summarizing findings, conclusions, and recommendations. - Regularly refine evaluation models and data collection methodologies to incorporate new insights and evolving trend - Collaborate with cross-functional teams to develop realistic, innovative solutions to complex challenges - Communicate findings and recommendations clearly through written reports and presentations - Build and maintain strong client relationships, proactively identifying and mitigating delivery risks The Ideal Candidate: At Censeo, we value unique perspectives and a passion for solving complex problems. Our team thrives on innovation, collaboration, and a commitment to public service. We’re looking for candidates who bring curiosity, initiative, and a desire to make a meaningful impact. - Bachelor's degree in a relevant field (social sciences, public policy, etc) Master’s degree or Ph.D. in Economics, Social Sciences, or a related field (preferred) - Minimum 5 years experience in program evaluation - Proficiency in statistical analysis software (e.g., SPSS, STATA, R) and qualitative data analysis tools - Experience working with federal agencies (experience with Department of State preferred) - Program evaluation certification (preferred) - Knowledge of relevant policies and regulations governing program evaluations - Excellent communication and interpersonal skills for collaboration with stakeholders - Strong analytical and problem-solving abilities with keen attention to detail - Ability to work independently and collaboratively in a team environment - Excellent analytical and problem-solving skills - Strong attention to detail and accuracy The Company: Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. At Censeo, our award-winning culture means you’ll join a tight-knit community of 75 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we’re also good friends who know the names of each other’s dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with passion and initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects. The Location: Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights. The Fine Print: - The salary range for this role is $70,000 - $140,000 depending on experience - Expected travel 0-10%; may increase based on business needs - This is an exempt, full-time position - This role is subject to a hybrid work schedule - Essential Physical Functions - Sitting: Particularly for sustained periods of time - Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. #LI-Hybrid

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Censeo is seeking a Program Manager to lead and scale a federal Smart Buildings program that uses building analytics and operational technology (OT) data to improve performance, reliability, and customer experience across a growing portfolio of sites. This role owns the day-to-day program leadership with the GSA Public Building Service, stakeholder engagement, governance, and outcomes delivery—translating platform outputs (e.g., fault detection insights) into measurable operational and financial impact. You will serve as a primary lead for program execution and client outcomes, coordinating across technical teams (software development, analytics, integration) and operational stakeholders (regional/field teams, facility managers, headquarters leadership). A key near-term priority is supporting the transition from legacy smart building analytics (e.g., “engineers for engineers”) to a modern, user-friendly platform designed to broaden adoption, enable stronger reporting, and integrate additional capabilities like work orders, project planning, and advanced metering. Key Responsibilities - Program Leadership & Delivery - Lead end-to-end program execution for a multi-site Smart Buildings portfolio, ensuring schedule, scope, and outcomes remain on track as the program scales. - Manage program planning, backlog prioritization, and delivery cadence across releases, pilots, and broad deployment waves (e.g., piloting new sites and scaling through the next year). - Own program governance routines including weekly/biweekly engagement calls, quarterly business reviews, and ad hoc executive updates. - Platform-to-Outcomes Translation (Value Realization) - Translate analytics outputs (e.g., fault detection signals, trending anomalies, performance drift) into actionable operational recommendations for facility teams and leadership. - Define and manage KPIs, objectives, and ROI narratives, demonstrating how smart building insights reduce downtime, improve occupant/tenant satisfaction, and enhance energy performance. - Change Management & Field Enablement - Lead change management for the transition of business routines to the field, addressing cultural concerns (e.g., perceptions of “big brother” monitoring) by emphasizing partnership, transparency, and value. - Develop and maintain SOPs, playbooks, training materials, and communications that help field staff use insights confidently and consistently. - Serve as a trusted advisor and “librarian” of best practices—helping regions and field offices apply a standard approach while respecting local realities. - Stakeholder Management & Executive Engagement - Build strong working relationships with diverse stakeholders: federal program leadership, regional facility teams, technical developers, analytics partners, and operational SMEs. - Prepare and deliver briefings and presentations to senior stakeholders (including conference participation and executive-level speaking roles as needed). - Align priorities across the program ecosystem, balancing technical roadmaps, operational constraints, and leadership expectations for efficiency. - Product/Technical Coordination (Without Needing to Code) - Partner closely with the development team delivering the next-generation platform to ensure requirements reflect Smart Buildings operational realities. - Help navigate differences between legacy and modern solutions (e.g., ease of device discovery, visualization, analytics usability, report-building constraints) to ensure user-friendly outcomes. - Support integration strategy for a unified interface that may include: - Fault detection and diagnostics - Work order system integration - Project management system alignment - Advanced metering and utility/billing insights - BI/Tableau-style dashboards usable by everyday end users - Governance, Compliance & Vendor/Partner Management - Maintain strong program governance, documentation, and compliance alignment (including SLAs, client management expectations, and performance reporting). - Coordinate across internal and external partners to ensure consistent delivery quality, customer service, and technical performance. Qualifications - Bachelor’s degree (or equivalent experience). - 10+ years of experience in program/project management, facilities management, building operations, energy management, or smart buildings/PropTech/OT analytics (experience scaling multi-site programs strongly preferred). - 7+ years of experience supporting federal clients, preferably within the GSA PBS or similar role. - Demonstrated success leading complex stakeholder environments and influencing without direct authority. - Experience translating technical outputs into operational decisions and executive-ready insights (KPIs, dashboards, QBRs, ROI cases). - Strong change management capability—able to guide field teams through new workflows and tools with empathy and clarity. - Excellent written and verbal communication skills, including executive presentations and facilitation. Benefits - Competitive compensation and benefits package. - Paid vacation and sick leave. - Flexible and remote work opportunities. - Tuition and training reimbursement.