CB Smart Recruit

Role Description We are supporting a growing customs brokerage and international trade organization looking to hire an Account Manager – U.S. Customs Brokerage to support new and existing clients across onboarding, implementation, operational coordination, and client services activities tied to U.S. import operations. This role works closely with Client Services, Sales, Operations, and Accounting teams to help ensure smooth client onboarding, strong operational execution, and long-term account success. - Coordinate onboarding and activation of new U.S. customs brokerage clients - Review and process U.S. Customs Power of Attorney (POA) documentation and related onboarding requirements - Support operational readiness, SOP development, and training coordination for internal teams - Assist with proactive client communications, service updates, and account support initiatives - Participate in quarterly and annual business reviews for select client accounts - Collaborate with Sales and Client Services teams to support smooth onboarding transitions - Act as a point of contact for operational client inquiries and coordinate issue resolution internally - Maintain onboarding documentation, workflows, and CRM-related updates - Support continuous improvement initiatives tied to onboarding and client experience Qualifications - 2 to 5 years of experience within U.S. customs brokerage, freight forwarding, or international trade operations - Working knowledge of CBP regulations, POA processing, and U.S. import procedures - Strong organizational, communication, and problem-solving skills - Experience managing multiple client accounts and onboarding processes - Comfortable working cross-functionally across operations and client service teams - Familiarity with ACE, ABI, FDA, USDA, or related brokerage systems/processes is considered an asset

Role Description Our client is a growing aerospace engineering firm based in Montreal, specializing in aircraft interior modifications, retrofit programs, and STC-certified engineering solutions. They are looking for a Lead Mechanical Engineer to own design execution, technical decisions, and project delivery across multiple aircraft interior modification programs. This is an ideal opportunity for a senior aerospace mechanical engineer who enjoys combining hands-on technical depth with team leadership in a fast-moving, high-ownership environment. What You'll Do - Lead mechanical design activities for aircraft interior modification and retrofit programs - Own engineering deliverables from concept development through drawing release - Translate customer modification concepts into certifiable and manufacturable design solutions - Serve as the key technical point of reference for: - design decisions - engineering trade-offs - technical problem solving - Review and guide the work of junior engineers and CAD designers - Oversee: - CATIA V5 3D modeling - detailed 2D drawing packages - engineering changes / ECNs - release documentation - Ensure compliance with applicable aerospace and certification standards - Partner closely with: - STC / certification teams - production and shop floor teams - suppliers - customers - Support project planning, prioritization, and execution in a collaborative small-team environment Qualifications - 7–12+ years of experience in aerospace mechanical design - Strong hands-on experience with: - aircraft interiors - cabin monuments - galleys - lavatories - retrofit / modification programs - Proven experience working in STC (Supplemental Type Certificate) environments - Advanced CATIA V5 expertise (must-have) - Strong capability in: - 3D modeling - detailed drawing creation - design package release - Demonstrated ability to: - own technical decisions - mentor engineers/designers - lead project design scope independently - Experience delivering full design packages end-to-end, not only partial subsystem work Benefits - High-ownership leadership role with direct technical influence - Canada-remote flexibility with only occasional Montreal travel - Tight-knit aerospace engineering team with strong collaboration - Exposure to certified aircraft interior programs and visible project impact - 4 weeks vacation - Fully paid insurance benefits - Flexible work environment - Long-term growth as the team continues to scale

Role Description A global pharmaceutical organization is launching a major ERP transformation (Program One). We're seeking an experienced professional to lead testing across the program while facilitating and administering the ALM platform. This is a hands-on role with high visibility to program leadership, business stakeholders, data teams, and external partners. What you'll do - Testing Lead (~75%) - Own and maintain the ERP Testing Playbook, strategies, and test plans. - Lead UAT and support SIT across releases and workstreams. - Partner with business SMEs to define test data and execute business-critical scenarios. - Oversee execution, defect triage, and reporting in coordination with the EPP/PMO. - Track KPIs, drive continuous improvement, and ensure compliance with pharma/regulated standards. - ALM Facilitator (~25%) - Serve as the primary contact for ALM administration and governance. - Configure ALM modules, onboard users, and support SIT/UAT phases. - Prepare loader files, manage data loads, and enforce traceability and quality in ALM. - Provide training, day-to-day user support, and perform quality checks/audits. - Collaborate with BI/reporting teams to enable advanced ALM reporting and dashboards. Qualifications - Proven experience leading testing for large-scale ERP transformations. - Strong command of testing methods and phases (SIT, UAT, BAT, VAT). - Practical experience administering and configuring ALM (tool/version flexible). - Familiarity with SAP ERP/S/4HANA testing environments. - Excellent stakeholder management, communication, and facilitation skills. - Experience in pharma or other regulated industries is a strong asset. - Detail-oriented, proactive, and effective working with distributed/global teams. Requirements - Location: Boston preferred; remote considered for highly qualified candidates. - Timing: Target start Jan 2026; early start possible Nov/Dec 2025. - Engagement: Full-time, C2C contract. To apply Please email your resume with your C2C rate to claudelle@cbsmartrecruit.com .