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Cash App

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Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible.

31 open rolesTeam 3500Since 2013Latest: Jun 22, 2026, 12:00 AM UTCCompany Site
BlockchainFintechMobilePaymentsSoftwareFinancial Services
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31 Jobs

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Senior Machine Learning Engineer, Risk Modeling

Cash App

Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible.

Full TimeRemoteSeniorTeam 3,500Since 2013

Block builds simple, powerful tools that make progress towards an economy that's truly open to all. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Join us. The Role We're hiring Senior and Staff Machine Learning Engineers to join Block's Risk Machine Learning organization, where teams apply ML at massive scale to detect, prevent, and reduce fraud and abuse across Cash App and Square. This opening supports multiple senior-level roles, with team placement determined through a collaborative matching process based on your experience, interests, and current business needs. Today, we're growing teams focused fraud & abuse prevention, merchant risk, credit underwriting (consumer & commercial lending), buy-now-pay-later decisioning, AI-powered customer support & conversational AI, agentic automation for investigations, and model risk governance. We'd love to hear from you whether your background is in adversarial ML, NLP/LLMs, credit modeling, or model validation. Across teams, your work will directly protect our ecosystem, reduce financial loss, and enable safe, seamless financial experiences for millions of customers, sellers, and families. You Will - Partner with product, engineering, data science, policy, and operations to design and productionize ML-driven risk solutions at scale - Own end-to-end machine learning systems - from problem definition and modeling to deployment, monitoring, and iteration - Lead technical decision-making within your workstreams and influence ML strategy and planning - Build tooling and processes that improve the speed, reliability, and impact of the ML development lifecycle - Apply state-of-the-art modeling techniques and third-party data sources to improve detection and decision-making - Investigate emerging fraud, abuse, and risk patterns to proactively inform product safeguards and policy - Collaborate closely with ML platform and engineering teams to ensure models operate reliably in real time and at scale You Have - 8+ years of industry experience in machine learning, applied AI, or related fields - Bachelor's degree in a quantitative field (Computer Science, Engineering, Statistics, Physics, Applied Math); Master's or PhD preferred - Proven experience independently designing, deploying, and maintaining ML solutions in production - Strong familiarity with techniques such as tree-based models, deep learning, transfer learning, or reinforcement learning - Experience influencing technical direction and collaborating with cross-functional partners at scale - Strong communication skills, sound judgment, and an ownership mindset - Curiosity and alignment with Block's mission of economic empowerment Technologies We Use and Teach - Python (NumPy, Pandas, scikit-learn, XGBoost, PyTorch, TensorFlow/Keras) - PySpark, MLflow, workflow orchestration tools (Airflow, Prefect) - GCP (Vertex AI), AWS - Snowflake, MySQL, Tableau, Mode - Containerization, CI/CD, and production ML best practices Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

California + 1 moreAll locations: California | Canada
Cash App logo

Product Manager, Risk Automation

Cash App

Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible.

Product Manager25 days ago
Full TimeRemoteSeniorTeam 3,500Since 2013

Block builds simple, powerful tools that make progress towards an economy that's truly open to all. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Join us. The Role Block Risk Product builds the systems that power our automated, intelligent, and human-in-the-loop risk and compliance operations, enabling fast, accurate decisions that protect our customers and the business across global markets. As Product Manager, Risk Automation, you will drive the vision, strategy, and execution to significantly increase automation, decision quality, and operational efficiency across risk and compliance workflows. You will leverage AI to design and scale automations that fundamentally change how risk is managed at Block while delivering measurable business impact. You will be a builder, continuously identifying high-leverage opportunities for automation and driving them from concept through execution in close partnership with engineering, data, and risk operations. You Will - Own the strategy and roadmap for AI-powered products and capabilities - Identify AI opportunities grounded in user needs and measurable business value - Translate ambiguous problem spaces into clear product requirements - Work closely with ML engineers, data scientists, and researchers on model goals, data needs, evaluation methods, and quality gates - Build and run experiments to validate hypotheses and iterate quickly - Define how the product should behave across success, failure, and edge cases - Establish metrics for accuracy, safety, latency, reliability, and UX satisfaction - Partner with design on intuitive, transparent, and safe human-AI interactions - Collaborate with legal, security, and compliance teams to ensure responsible AI practices - Lead cross-functional execution from concept through launch and iteration You Have - 6-9 years of product management experience including a proven track record launching successful AI or ML driven products. - Strong technical intuition about ML models, training loops, evaluation, prompt design, data pipelines, and real-time inference constraints - Experience designing and running structured experiments, including A/B tests and offline evaluations - An ownership mentality with the ability to rapidly drive complex, cross-functional initiatives from strategy through execution at scale. - Excellent communicator, capable of distilling complex technical concepts into clear narratives for executive, operational, and technical audiences. Ability to work across scaled risk, compliance, and operational teams in a regulated industry. - Familiarity with AI quality, safety, and responsible-use frameworks - Experience with LLMs, multimodal models, or applied generative AI - Experience building operational tooling that drives cost savings and quality EEOC We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $163,600 - $245,400 USD Zone B: $155,400 - $233,200 USD Zone C: $147,300 - $220,900 USD Zone D: $139,000 - $208,600 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

California + 1 moreAll locations: California | Canada
Job Closed
Cash App logo

Staff Machine Learning Engineer, Underwriting and Credit

Cash App

Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible.

Full TimeRemoteLeadTeam 3,500Since 2013

Block builds technology to increase access to the global economy. Across our ecosystem, including Square and Cash App, we create tools that help businesses run and grow, and individuals move, manage, and grow their money with confidence. Square empowers sellers of all sizes with integrated, omnichannel tools to accept payments, manage operations, access financial services, and reach customers across online and in-person channels. Cash App complements this by providing a fast, accessible financial platform for millions of people to send, spend, save, invest, and borrow, helping redefine how individuals interact with money.Operating at massive scale across both ecosystems means trust and safety are foundational. Our teams build systems that protect real people and businesses, safeguard financial activity, and ensure our products remain reliable, secure, and easy to use. Block is a global, distributed company with a culture rooted in ownership, creativity, and impact. Whether supporting sellers on Square or customers on Cash App, we're united by a shared mission: to make the global economy more accessible and inclusive. The Role Block has provided over $200 billion in credit to customers globally. Afterpay and Cash App Borrow are our two largest products in this space, expanding access to credit for consumers who are often underserved by traditional financial systems. Machine learning is the core of how these products work. Our models decide who gets credit, how much, and under what terms. They underwrite customers across a wide range of credit profiles, including many with thin or no traditional credit history. The modeling challenges are real: maintaining calibration across diverse borrower populations, designing features that generalize as the portfolio grows, and balancing approval rates against loss performance at every decision point. This requires strong fundamentals, disciplined experimentation, and continuous evaluation in production. On the Credit Modeling team, you will be a senior individual contributor building and evolving the ML systems behind these products. You will work across the full modeling lifecycle: problem formulation, feature development, training, calibration, experimentation, deployment, monitoring, and iteration. You will operate across one of these lending products with different borrower populations, repayment structures, and regulatory surfaces. We use agentic engineering and AI tooling to build reliable, high-velocity workflows that enable this work. That includes code generation, automated testing, documentation, and developer tooling. You will help define how these practices scale across the team in ways that are rigorous, auditable, and trusted. This is a team that values high output and rigor. We move fast, we test carefully, and we hold our work to a high standard because the models we build determine real credit outcomes for real people. This role is fully remote for candidates based in the US or Canada. You Will - Build, evaluate, and maintain underwriting and decisioning models across Cash App Borrow and Afterpay. - Design and evolve credit decision frameworks, including the modeling, automation, and policy logic that manage credit exposure over time. - Design and run experiments to evaluate model performance, measure impact on approval rates and loss, and inform credit policy decisions. - Develop deep understanding of borrower behavior, repayment dynamics, and portfolio structure across both products, and use that to inform model design and decision logic. - Contribute analysis and perspective that inform portfolio-level decisions, including explaining model behavior, tradeoffs, and uncertainty to senior technical and business leaders. - Work across the full modeling lifecycle: problem formulation, feature engineering, training, calibration, deployment, monitoring, and iteration in production. - Build agentic engineering workflows that accelerate development, testing, and documentation. - Collaborate with Product, Engineering, Legal, Compliance, and Operations to ensure credit systems reflect business goals and regulatory expectations. - Share modeling context and approaches across teams, helping align how credit risk is measured, interpreted, and discussed. - Shape how AI developer tooling is adopted across the team, defining review practices, quality standards, and governance patterns. You Have - A Bachelor's degree in a quantitative field (e.g., Mathematics, Statistics, Physics, Computer Science). Advanced degrees welcome. - 10+ years applying AI, machine learning, or statistical modeling in decisioning contexts such as credit, risk, fraud, recommendations, or similar domains. - Experience with probabilistic models and decision systems, including calibration, score transformations, and interpretation of model outputs. - Strong experimentation skills: you know how to design holdouts, measure lift, and evaluate models beyond aggregate metrics. - Experience with model monitoring, degradation detection, and retraining strategies in production systems. - Proficiency with AI-native development workflows. You use LLMs, agentic coding tools, and AI-assisted automation as a regular part of how you build and ship. - Experience explaining modeling concepts, results, and limitations to senior stakeholders and cross-functional partners. - Experience working across disciplines in environments with meaningful constraints. Technologies We Use and Teach - Python (NumPy, Pandas, scikit-learn, PyTorch, XGBoost, LightGBM) - AI development tools as core infrastructure: Claude Code, Cursor, Copilot - MLflow for experiment tracking and model registry - Internal feature store and model hosting platform - Prefect and Airflow for orchestration - SQL / Snowflake - GitHub - GCP / AWS We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $276,800 - $415,200 USD Zone B: $276,800 - $415,200 USD Zone C: $276,800 - $415,200 USD Zone D: $276,800 - $415,200 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

California + 1 moreAll locations: California | Canada
Cash App logo

Staff Applied Machine Learning Engineer - Intelligent Data, Signals & Systems

Cash App

Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible.

Full TimeRemoteLeadTeam 3,500Since 2013

Block builds simple, powerful tools that make progress towards an economy that's truly open to all. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Join us. The Role As a Staff Applied Machine Learning Engineer focused on Intelligent Data, Signals & Systems, you will build production ML systems that transform customer behavior, product context, model outputs, and feedback loops into trusted signals used by recommendations, ranking, risk-aware decisioning, growth, and customer intelligence systems. This role centers on customer intelligence and reusable model-derived signal systems: ranking and retrieval, recommendations, search, propensity and churn/LTV, next-best-action decisioning, experimentation, and feedback loops. These systems help product, growth, fraud, and risk teams make better decisions with clear freshness, provenance, confidence, and evaluation guarantees. The work combines production ML systems with composable signal interfaces that can be consumed by product surfaces, decision engines, internal tools, and verified AI-assisted workflows. The role is flexible across Applied ML Engineering domains while still requiring deep expertise. You Will - Build and operate production ML systems that turn customer and product context into trusted signals, rankings, recommendations, and decision capabilities. - Design production data and signal contracts that define intended use, freshness, provenance, confidence, eligibility, and calibration for downstream consumers. - Own ranking, retrieval, recommendation, search, propensity, and next-best-action systems end to end, from feature and candidate generation through serving, experimentation, monitoring, and feedback loops. - Evaluate customer and business impact beyond short-term conversion, including trust, fairness, access, risk, compliance, long-term engagement, and segment-level performance. - Partner across product, growth, data, platform, modeling, risk, and compliance to translate ambiguous goals into measurable ML system designs. - Use AI and agents to accelerate development, analysis, testing, documentation, and operations while exposing reusable capabilities to product services, internal tools, and AI-assisted workflows. You Have - 12+ years building and operating production software and ML systems for business-critical products. - Deep expertise in intelligent systems such as ranking/retrieval, recommendations, search, personalization, growth and lifecycle ML, customer intelligence, propensity/churn/LTV, next-best-action, or model-derived risk signals. - Strong production ML judgment across feature pipelines, model serving, experimentation, monitoring, feedback loops, online/offline consistency, and reliable signal interfaces. - Ability to evaluate impact beyond short-term conversion, including trust, fairness, access, risk, compliance, and long-term engagement. - Experience using AI-assisted engineering tools with appropriate verification, testing, and review for customer-impacting systems. Nice to Have - Experience with semantic retrieval, embeddings, two-tower models, graph features, LLM-powered retrieval or decision systems, entity resolution, or real-time personalization. - Experience with experimentation, online evaluation, interleaving, counterfactual evaluation, multi-objective optimization, or long-term holdouts. - Experience building reusable feature/signal platforms, decision services, customer intelligence layers, model-derived data products, or agent-assisted operations. Technologies We Use and Teach We do not expect candidates to have used our exact stack. We do expect strong production engineering fundamentals, deep domain expertise in intelligent ML systems, and judgment about how ML-derived signals should be used safely in customer-impacting products. Examples of technologies and methods include: - Python, Java, Kotlin, SQL. - TensorFlow, PyTorch, XGBoost/LightGBM, ranking/retrieval systems, embeddings, semantic search, recommendation frameworks. - Event streams, batch pipelines, feature stores, model-serving infrastructure, workflow orchestration, experimentation systems, and data warehouses/lakehouses. - Cloud infrastructure, Kubernetes, observability tooling, coding agents, evaluation harnesses, and agent-assisted operations tooling. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $276,800 - $415,200 USD Zone B: $276,800 - $415,200 USD Zone C: $276,800 - $415,200 USD Zone D: $276,800 - $415,200 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

California + 1 moreAll locations: California | Canada
Cash App logo

Senior Data Scientist, AI & Model Risk

Cash App

Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible.

Data Scientist41 days ago
Full TimeRemoteSeniorTeam 3,500Since 2013

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role As a Senior Data Scientist focusing on AI & Model Risk, you will lead and coordinate AI risk assessments for Generative AI and Large Language Model use cases, applying Model Risk Management principles to ensure safe, compliant, and responsible deployment. This role sits at the intersection of Model Risk Management and AI Governance, with close coordination with Information Security, Compliance, and Legal stakeholders. You will tackle complex and ambiguous challenges, applying sound judgment to select appropriate methodologies and drive risk-based decisions with minimal day-to-day oversight. You will partner with senior stakeholders across Risk, Engineering, Legal, Compliance, and Information Security to drive assessment outcomes and continuously strengthen governance practice. This role puts you at the center of an innovative team within SFS that's actively shaping how AI risk management works in practice; Operationalizing principles into processes that enable safe, effective AI deployment. If you're excited by the challenge of shaping how AI gets deployed safely and responsibly in financial services, this is the place to be. You Will - Lead end-to-end AI Risk Assessments for generative AI and LLM use cases across the Bank; Embedding in Block's enterprise-wide GenAI review process, coordinating cross-functional SMEs (Legal, Compliance, InfoSec, Data Governance, MRM, ERM, BRC, TPRM, Financial Crimes), and managing timelines to ensure reviews are completed within SLA. - Review AI system design and documentation; Including retrieval sources, assumptions, limitations, fallback plans, guardrail configurations, and change management procedures - across banking use cases such as fraud detection, BSA/AML compliance, credit decisioning, and customer-facing applications, ensuring governance controls are commensurate with each use case's risk profile. - Assess pre-deployment testing for adequacy inclusive of output integrity, hallucination detection, boundary and edge case testing, ethical and safety guardrails, bias testing, A/B testing, volume testing, and UAT - designing and conducting independent testing as needed. - Evaluate ongoing monitoring plans for comprehensiveness - including accuracy, hallucination rates, drift detection, sensitive data controls, reliability metrics, CSAT, acceptable performance ranges, and documented remediation procedures. - Develop and maintain templates, tools, and procedures to support the effectiveness and scalability of the AI Risk Governance Program. - Monitor the evolving regulatory landscape for AI in banking - including FFIEC IT Examination Handbook standards, FDIC Financial Institution Letters, interagency statements, and the anticipated RFI on AI model risk management referenced in SR 26-2 - and incorporate emerging guidance into the AI risk governance program; support SFS's response to regulatory inquiries as needed. You Have - A minimum of 5 years of related experience with a Bachelor's degree in a quantitative field; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience in risk management, model risk management, or AI risk management - Proficiency in Python or similar languages for evaluating AI system behavior, writing test scripts, or analyzing model outputs - Strong understanding of generative AI architectures; Including LLMs, transformer models, RAG systems, and agentic AI, plus hands-on experience interacting with and critically evaluating these systems, sufficient to assess design decisions, output quality, and limitations - Understanding of interagency model risk management principles, including SR 26-2 - Knowledge of AI testing methodologies, ex. functional testing, bias testing, adversarial testing, and performance monitoring plus familiarity with data privacy and security principles (encryption, access controls, data classification) - Excellent written and verbal communication and the ability to translate complex technical AI concepts for non-technical stakeholders, senior management, and regulators - Strong analytical judgment with the ability to manage multiple concurrent assessments, prioritize effectively, and drive risk-based decisions with minimal day-to-day oversight Nice to Have - Master's degree in AI/ML, Cybersecurity, Data Science, or related field - Familiarity with AI governance frameworks (NIST AI RMF, ISO 42001, or equivalent) and the FFIEC IT Examination Handbooks - Experience with AI governance tools and platforms (model registries, monitoring dashboards, risk scoring systems) - Experience with explainability tools (SHAP, LIME, attention visualization) - Certifications: CRISC, PRM, FRM, or AI-specific certifications such as NIST AI RMF practitioner or ISO 42001 Lead Implementer - Prior experience in a second-line-of-defense or internal audit role at a bank or financial institution - Experience developing AI risk governance frameworks in environments where prescriptive regulatory guidance does not yet exist Technologies We Use and Teach Block is investing heavily in AI, and our workflows are evolving accordingly. This creates a rare opportunity to work with emerging systems as they take shape, both leveraging them in practice and influencing how they are designed. The team is at the forefront of defining risk governance in an AI-first environment, with the goal of setting new industry standards. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $163,600 - $225,000 USD Zone B: $155,400 - $213,700 USD Zone C: $147,300 - $202,500 USD Zone D: $139,000 - $191,200 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

California + 1 moreAll locations: California | Canada
$139K - $225K / year
Cash App logo

Design Director, Core Experience

Cash App

Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible.

Director45 days ago
Full TimeRemoteSeniorTeam 3,500Since 2013

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role The Core Experience design team shapes the future of Cash App by defining the fundamental flows, frameworks, and surfaces that tens of millions of customers rely on every day. We are a team that drives the strategic step-changes pushing our product forward. As the Design Lead for Core Experience, you will report to Cam Worboys (Head of Product Design, Cash App and Afterpay) and lead a team of 10+ designers. This is a hybrid player-coach and DRI role: you will set an exceptionally high craft bar while staying hands-on with the most critical work. You will partner with senior leadership across product, engineering, and research to define long-term vision, drive roadmaps, and ship experiences that redefine what a financial product can feel like. You Will - Define and uphold craft excellence for Core Experience - staying close to the details, leading critique, and ensuring every shipped experience meets the highest quality bar - Drive long-term vision, strategy, and roadmaps in partnership with senior product and engineering leadership - Lead and grow your team - mentoring designers, fostering accountability, and developing people across career stages and disciplines - Get hands-on with the most complex, ambiguous design challenges while empowering your team to deliver exceptional work independently - Build trusted partnerships with senior cross-functional peers, championing Design as a critical driver of business strategy - Drive adoption of emerging tools and AI-driven approaches that accelerate your team's craft and velocity You Have - 12+ years of experience in product design with a portfolio demonstrating exceptional craft, taste, and ability to make complex systems feel simple - Track record leading design teams, including experience as a player-coach - directing strategy while personally driving critical projects - Demonstrated ability to craft long-term vision and customer-focused strategies for products at scale - Deep expertise in designing consumer financial products or similarly complex, trust-dependent systems - Outstanding partnership and communication skills that inspire alignment across senior leadership, product, engineering, and research - Experience attracting, developing, and retaining strong design talent Portfolio Please submit a link to your portfolio as part of your application. be sure to include the password, if necessary. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $304,500 - $456,700 USD Zone B: $304,500 - $456,700 USD Zone C: $304,500 - $456,700 USD Zone D: $304,500 - $456,700 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

California + 1 moreAll locations: California | Canada
$304.5K - $456.7K / year
Cash App logo

Program Manager, Bank Partnerships Marketing

Cash App

Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible.

Program Manager48 days ago
Full TimeRemoteSeniorTeam 3,500Since 2013

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role We're looking for a program owner to help manage the end-to-end Bank Partnerships Marketing Collateral Review program. Sitting within the Issuing team and reporting to the Bank Partnerships Marketing and Oversight Lead, you will support the process that moves marketing and collateral materials from internal conception through bank partner review and approval. You'll drive continuous improvement across tooling, workflow, and partner engagement-proactively building solutions (including AI-enabled ones) that reduce cycle time, improve quality, and scale with Block's growth. You Will - Support the Bank Partnerships Marketing Collateral Review program end-to-end: coordinate submissions, clarify requirements, negotiate timelines, and facilitate bank approvals. - Support partner engagement with banks and networks: Build and maintain relationships with partner account managers; stay current on partner marketing guidelines and feedback trends; translate partner input into clear guidance for internal stakeholder review. - Enable cross-functional alignment to speed approvals: Work closely with Marketing, Creative, Product, Engineering, Legal, Compliance, Risk, Operations, and Brand to translate bank and network feedback and approval conditions into internal review-ready guidance streamlining internal alignment and accelerating bank approvals. - Proactively improve the system: Identify bottlenecks and failure modes; propose and implement changes to workflows, roles, and tools. Run pilots/experiments, quantify impact, and scale successful approaches. - Support audit readiness: Maintain accurate records of submissions, approvals, versions, and rationales; ensure processes meet partner, network, and internal policy standards. - Communicate with clarity: Provide concise, action-oriented updates to stakeholders; escalate risks early with data-backed options and recommendations. - Apply AI for efficiency and quality: Use AI/LLM-powered triage, policy checks, drafting/redlining suggestions, metadata extraction, and automated routing to reduce cycle time and improve submission quality. You Have - Bachelor's degree and minimum of 5 years of program or product operations management in FinTech, issuing, banking, or regulated industries, with direct experience shepherding materials through bank or partner approvals. - Ability to manage multiple concurrent initiatives with competing timelines and priorities. - Strong program management skills with experience delivering complex initiatives on time. - Grasp of bank/network marketing and brand guidelines and the broader regulatory landscape for consumer communications in financial services. - Experience designing and improving scalable workflows and governance (intake, SLAs, approval matrices, playbooks) and implementing tooling (e.g., workflow/orchestration, ticketing, documentation). - Stakeholder management and communication skills; can influence without authority across internal and external partners. - Practical experience applying AI/automation to business processes (e.g., LLM-assisted review, classification, templating, or rules engines) with measurable impact. - A builder's mindset-comfortable with ambiguity, rapid iteration, and hands-on execution. - Familiarity with card network guidelines and partner-specific collateral requirements. - Background in change management or process excellence. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $122,900 - $184,300 USD Zone B: $114,200 - $171,400 USD Zone C: $108,200 - $162,200 USD Zone D: $98,300 - $147,500 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

California + 1 moreAll locations: California | Canada
$98.3K - $184.3K / year
Job Closed
Cash App logo

Software Engineer, Cash App Banking

Cash App

Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible.

Full TimeRemoteSeniorTeam 3,500Since 2013

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role At Cash App, we strive to build the best consumer financial products in the world. The Cash App Banking team aspires to make Cash App the primary place for our customers to store, manage, and move money across all their banking needs. We achieve this by providing various offerings including a range of deposit and transfer options, savings and automation tools, and a suite of benefits for Banking customers, all while ensuring a fast and reliable experience. As a software engineer on the Cash App Banking server engineering team, you will design, develop, and deliver new banking experiences, through close collaboration across teams and disciplines. The things that you build will create significant impact at scale and will fundamentally change the consumer banking landscape as we know it today. You Will - Partner closely with your team to design, develop, test, ship, and maintain customer-facing features - Participate in critical technical discussions and play an active role as a reviewer of design documents and code changes - Design and implement systems to work within our microservice and event-driven architectures - Hold your teammates and yourself to high engineering standards - Apply an AI-first mindset using tools to improve development speed and quality, continuously experimenting with emerging approaches You Have - 5+ years of software development or equivalent experience - Drive to find flaws in a system with many moving parts and take whatever steps are necessary to fix them - A growth mindset and an appetite in solving open-ended and ambiguous problems - Strong communication and collaboration skills - Bachelor's Degree or Diploma in Computer Science, Computer Engineering, Software Engineering, or equivalent experience Technologies We Use and Teach - Java, Kotlin - AWS - HTTP, JSON, gRPC, Protocol Buffers - OkHttp, Jetty, JUnit, Guice - Hibernate, MySQL, DynamoDB - Kafka, events, microservices - DataDog, Prometheus, SignalFx We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $180,000 - $270,000 USD Zone B: $171,000 - $256,600 USD Zone C: $162,000 - $243,000 USD Zone D: $153,000 - $229,600 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

California + 1 moreAll locations: California | Canada
Job Closed
Cash App logo

Senior Software Engineer, Cash App Banking

Cash App

Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible.

Full TimeRemoteSeniorTeam 3,500Since 2013

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role At Cash App, we strive to build the best consumer financial products in the world. The Cash App Banking team aspires to make Cash App the primary place for our customers to store, manage, and move money across all their banking needs. We achieve this by providing various offerings including a range of deposit and transfer options, savings and automation tools, and a suite of benefits for Banking customers, all while ensuring a fast and reliable experience. As a senior software engineer on the Cash App Banking server engineering team, you will lead the technical design, execution, and delivery of new banking experiences through close collaboration across teams and disciplines. In addition, you'll drive architectural decisions and infrastructure improvements to make our systems more robust and scalable. The things that you build will create significant impact at scale and will fundamentally change the consumer banking landscape as we know it today. You Will - Partner closely with product managers, designers, engineers, and business leads to scope, plan, design, and build new features as well as maintain existing functionality of banking features - Lead and participate in critical technical, design, and product discussions within the team and with leaders across the organization - Design systems to work within our microservice and event-driven architectures - Hold your teammates and yourself to high engineering standards - Leverage your experience and knowledge to grow your teammates' technical breadth and depth through direct coaching and mentoring - Apply an AI-first mindset in your everyday work, raising the bar of AI application on our team You Have - 8+ years of software development or equivalent experience - 1+ years of experience leading large scale features, which includes planning, managing and executing on the delivery projects in a timely manner while maintaining a high quality bar - Drive to find flaws in a system with many moving parts and take whatever steps are necessary to fix them - The ability to design and build creative solutions to complex problems - A strong desire to perform and grow as an engineer - Bachelor's Degree or Diploma in Computer Science, Computer Engineering, Software Engineering, or equivalent experience Technologies We Use and Teach - Java, Kotlin - AWS - HTTP, JSON, gRPC, Protocol Buffers - OkHttp, Jetty, JUnit, Guice - Hibernate, MySQL, DynamoDB - Kafka, events, microservices - DataDog, Prometheus, SignalFx We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $217,800 - $326,800 USD Zone B: $207,000 - $310,400 USD Zone C: $196,100 - $294,100 USD Zone D: $185,200 - $277,800 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

California + 1 moreAll locations: California | Canada
$185.2K - $326.8K / year
Cash App logo

Senior ML/AI Modeler, Risk Automation ML

Cash App

Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible.

Full TimeRemoteSeniorTeam 3,500Since 2013

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role The Risk Automation ML team automates Risk and Compliance investigations and decision making at Block through the application of agentic and generative AI technology. We work globally with partners in Product, Engineering and Operations to ensure that we are providing a safe user experience for our customers while minimizing or eliminating bad activity on our platform. We are leveraging agentic and generative AI as an integral part of our toolkit to fulfill our mission. Block's machine learning systems monitor billions of payment transactions across traditional payment and blockchain networks and surface suspicious activity (fraudulent, suspicious, illegal activity and brand violations) for trained Operations analyst review and decisioning. We are leveraging generative AI to accelerate historically manually intensive analyst workflows; by adding features in the investigative UX to accelerate agent productivity and enable them to make faster, more informed and accurate decisions (aka Copilots). We also automate workflows end to end completely eliminating the need for manual reviews (aka Autopilots). This is a new and significant opportunity to rethink and optimize Risk Operations at Block at scale. This is an IC role, but the senior level has significant leadership responsibilities that include owning, and driving strategic roadmaps & priorities to completion by collaborating with relevant cross functional stakeholders. (Work from anywhere: This role can be performed from any location in the United States and Canada) You Will - Experiment and deploy AI copilot and autopilot systems at scale to improve analyst productivity and/or eliminate manual decision loops altogether. - Own the end to end system including API calls to disparate data sources, advanced prompt tuning, orchestration, metrics and evaluation, productionization and monitoring. - Leverage diverse data sets that include payment transactions, connected users and asset graphs, unstructured text data and user profile information to build transformer based ML models to improve downstream detection tasks. - Work cross functionally with product, platform, engineering and operational stakeholders to deploy production grade systems and monitor and tune ongoing performance. - Use Python ML stack, LLMs, Pytorch, Snowflake, Airflow based tools, data platform and cloud services (both GCP & AWS) to get the job done. - Leverage agentic tools (Claude Code/Codex/Openclaw) to supercharge your research, development, devOps and documentation work as part of your day to day. You Have - 8+ years of Machine Learning modeling experience. Full stack ML experience is strongly preferred. - A Masters or advanced degree in computer science, data science, operations research, applied math, stats, physics, or a related technical field. - 3+ yrs experience with AI engineering, Large language models, and a background in traditional NLP techniques is a strong plus for this role. - End to end experience of building and deploying ML/AI to production systems (batch and real time) that are performant at scale. - Experience of independently owning, influencing and driving programs with multiple cross functional stakeholders that have significant business impact. - Have a curious, growth-oriented mindset and the ability to think in first principles to identify creative solutions that demonstrate value. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $228,700 - $343,100 USD Zone B: $217,300 - $325,900 USD Zone C: $205,900 - $308,900 USD Zone D: $194,500 - $291,700 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

California + 1 moreAll locations: California | Canada
Job Closed

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