Careway Health

Role Description We're building an AI-native EHR. This isn't a chatbot stapled onto an old product — AI is built into how the system works, and it's a big part of what makes our care model possible. You'll own features start to finish: - The design discussion - The code - Watching real users use it The work moves around a lot: - Some weeks you're deep in the AI side of the product - Other weeks you're modeling a new part of the patient record or hammering out simplified billing workflows We expect you to use AI to write code. Coding agents are part of how we work, and we'll set you up to get a lot out of them. We care more about how you think than what's on your resume. Strong fundamentals, curiosity, and comfort working without a finished playbook matter more here than any specific framework. Qualifications - Strong fundamentals - Backend experience with Python and Django - Experience building with AI and comfortable with LLMs and prompting - A bias toward shipping - Good judgment and clear communication - Curiosity, drive, and potential Requirements - Model data well - Design a sane API - Debug complex issues - Write maintainable code Nice-to-Haves - Shipped LLM features in production - Healthcare, EHR, or FHIR experience (or interest in the domain) - Worked at a startup or somewhere fast-moving - Comfortable in a server-rendered frontend - Experience with Postgres and Redis Compensation Compensation for this role will be highly competitive and reflective of your experience and the value you bring to the team. You'll be joining a small group working at the core of a mission-driven company, with the potential for rapid growth and significant impact. Interested? We're a small team building something new in service of keeping seniors healthy. If that sounds like your kind of work, we'd like to hear from you.

Role Description This is a true jack-of-all-trades role at the heart of how Careway delivers care. No two days will look the same. - Calmly walk a frustrated 78-year-old through her insurance change. - Route incoming faxes to patient charts. - Answer a physician's rescheduling question in our help channel. - Call a payor on behalf of our billing team. - Reach out to patients who haven't confirmed their appointments. - Recover no-shows with warmth and persistence. - Help advocates unblock whatever's in their way. - Engage in various communication channels: phone, text, email, and internal channels. If you thrive on context-switching, learn new tools quickly, and get energized by ambiguity and a still-being-written playbook, this is the role for you. You will work directly with our founding team, see every operational seam in a fast-growing AI-native healthcare startup, and have meaningful opportunities for growth as our team and operations expand. Qualifications - Bachelor's degree. New Grads Welcome! - 1–3 years in a relevant role — care coordination, patient access, healthcare sales, appointment scheduling, customer success, or similar. - Based in the United States, and can work Eastern or Central time zone working hours. - Genuinely patient, personable, and persistent. - Comfortable learning a new EHR and using AI tools. - Reliable and dependable. Requirements - Recover and prevent no-shows. - Keep patient communication moving. - Run the operational backbone. - Support insurance and billing operations. - Onboard new patients. - Make Careway better by sharing insights on operational seams and friction points. Benefits - This is a 1099 contract role, fully remote, based in the United States. - 1099 flexibility, 35–40 hrs/week in business hours EST or CST (you set your schedule). - Prioritize candidates seeking a long-term commitment and growth.

Role Description This is a true jack-of-all-trades role at the heart of how Careway delivers care. No two days will look the same. - Calmly walk a frustrated 78-year-old through her insurance change. - Route incoming faxes to patient charts. - Answer a physician's rescheduling question in the help channel. - Call a payor on behalf of the billing team. - Reach out to patients who haven't confirmed their appointments. - Recover no-shows with warmth and persistence. - Help advocates unblock whatever's in their way. - Engage in various communication channels: phone, text, email, and internal channels. The variety is the point. If you thrive on context-switching, learn new tools quickly, and get energized by ambiguity and a still-being-written playbook, this is the role for you. We value learning curiosity, drive, and potential as much as years of experience — if you have the right instincts, we will invest in your growth. You will work directly with our founding team, see every operational seam in a fast-growing AI-native healthcare startup, and have meaningful opportunities for growth as our team and operations expand. Qualifications - Bachelor's degree. - 1–3 years in a relevant role — care coordination, patient access, healthcare sales, appointment scheduling, customer success, or similar. - Fluent in Spanish and English. - Genuinely patient, personable, and persistent. - Comfortable learning a new EHR and using AI tools. - Reliable and consistent in follow-through. Requirements - Based in the United States, and can work Eastern or Central time zone working hours. - Experience with Medicare populations or Medicare insurance navigation (nice-to-have). - Background in a healthcare startup or other fast-paced operations environment (nice-to-have). - Experience using AI tools (ChatGPT, Claude, Gemini, etc.) (nice-to-have). Benefits - 1099 contract role, fully remote. - Flexibility of 35–40 hrs/week in business hours EST or CST (you set your schedule). - Prioritize candidates seeking a long-term commitment and growth.

Role Description As a Careway Physician, you will conduct brief, structured telehealth visits to establish care for our health advocacy programs. These intake visits are the foundation of our service, allowing us to identify high-risk conditions, uncover unmet social needs, and confirm patient eligibility for ongoing advocacy. This role focuses on assessment and oversight rather than primary diagnosing or prescribing. You will evaluate patients holistically and collaborate seamlessly with our RN Health Advocates to ensure patients are enrolled safely and compliantly into the right level of support. Role Logistics - Contract Type: 1099 Contractor. - Location: 100% Remote, but must be physically located in California. (All patient interactions are via video or phone call). - Time Commitment: Requires a minimum of 15 hours per week. Week-to-week availability remains flexible. What You’ll Do - Conduct initiating visits. - Perform telehealth-based Evaluation and Management (E/M) visits to understand patient challenges, build initial rapport, and establish a foundation for ongoing care navigation. - Support a vulnerable population. - Work directly with seniors, navigating the complexities of their unique health challenges, SDOH barriers, and the frustrations that often accompany interacting with a broken healthcare system. - Validate and oversee care plans. - Partner with Careway Health Advocates to develop, approve, and oversee individualized plans that address both medical needs and social determinants of health (SDOH). - Document with precision. - Record findings accurately in the Careway platform, ensuring the proper use of SDOH Z-codes, diagnoses, and risk factors. - Provide clinical leadership. - Act as a clinical resource for our advocates, helping them navigate complex patient cases and ensuring a streamlined continuum of care. - Drive innovation. - Collaborate closely with our operations and technology teams to refine our care model and develop innovative AI tools that enhance the clinical experience. Qualifications - M.D. or D.O. with an active, unrestricted California medical license. - Must be physically located in the state of California. - Must be willing and open to acquiring additional state medical licenses to support our growing patient population. - Active PTAN/PECOS account (registration and enrollment with Medicare). - Familiarity with Medicare programs and SDOH documentation. - Pride in your technical abilities. You are comfortable learning new EHRs, adopting AI tools, and navigating the rapid changes of an early-stage startup environment. - Exceptional listening and interpersonal skills. Empathy is the foundation of every patient interaction at Careway. Nice-to-Haves - Active member of an IMLC state with broad multi-state licensure. - Prior experience delivering care via telehealth platforms. - Board Certification in Internal Medicine, Family Medicine, or Geriatrics. - Fluency in additional languages.

Role Description This is not a typical nursing role. As an RN Health Advocate at Careway, you will serve as the frontline support for seniors navigating difficult social and clinical situations. Your objective is to remove barriers and help your patients reach the best health outcomes their conditions allow. This involves: - Addressing social determinants of health (SDOH) - Securing transportation - Coordinating food assistance and mobility solutions - Finding primary care providers - Closing care gaps You will also help patients manage chronic conditions by improving their health literacy and guiding them to the right specialists. This role requires grit and resilience. You will frequently navigate complex medical and social situations, and you must be prepared to de-escalate and support patients who may be frustrated, difficult, or overwhelmed by their circumstances. Working closely with our physicians, you will build long-term, trusting relationships to ensure patients achieve their healthcare goals. Qualifications - Active Compact or California Registered Nurse (RN) license in good standing - Must be based in the United States - Deep understanding of SDOH and experience working with diverse, vulnerable patient populations - Exceptional active listening and interpersonal skills to build trust quickly and maintain meaningful connections - Strong administrative abilities and clear communication to manage multiple tasks effectively - Comfortable learning a new EHR, adopting AI tools, and picking up evolving operational processes quickly - Resilience, persistence, and creativity to navigate barriers in the US healthcare system Requirements - Requires a baseline capacity of 25+ hours per week; candidates with 30+ hours of weekly availability are highly prioritized - Must be available to operate during standard business hours to coordinate with clinics and insurance companies - We prioritize candidates seeking a long-term commitment to ensure continuity of care and build lasting patient relationships Benefits - Fully remote (video and phone) role - 1099 contract position What You’ll Do - Guide patients through the system - Translate medical complexity into plain language, coordinate care across providers, and demystify insurance paperwork - Build and own care plans - Partner with Careway physicians on individualized plans that address both medical needs and social determinants: transportation, food, home support, and digital access - Solve real problems with persistence - Identify what is blocking each patient, whether it is a denied claim, a missed referral, a lack of a PCP, or an unaffordable medication, and keep pushing until something moves - Hold steady through hard cases - Lead difficult conversations with empathy and firm boundaries - Help frustrated or overwhelmed patients move forward - Empower patients - Coach them on their own health literacy and self-management (diabetes, chronic pain, mobility, medication adherence) so they grow more confident over time - Make Careway better - Share what you learn on the front lines so we can sharpen our advocacy model and the tools we put in your hands Nice-to-Haves - Background in community health, health coaching, or experience with Medicare populations - Fluency in Spanish or other languages