Cara Care

Title: (Senior) People & Operations Manager (m/w/d) - based in Berlin Location: Berlin BE DE Job Description: MDv" data-ui="job-workplace" style="font-size:14px">Hybrid G&A Full time Description As a (Senior) People & Operations Manager (m/f/d), you will play a key role at the interface between People and Operations at Cara Care. This position is initially a 24-month parental leave replacement with the option to extend. While the role is primarily remote, it requires that you live in or around Berlin, as our Berlin office serves as our operational base for regular collaboration and team communication. In this role, you will be responsible for the further development and implementation of our People function, while simultaneously supporting the development of our operational structures and processes. You will ensure that our employees, our HR processes, and our internal procedures are professionally structured, and that Cara Care as an organization continuously becomes more efficient and scalable. You will work closely with the leadership team and our Head of Operations, taking an active role in shaping processes, structures, and collaboration. You will combine strong operational implementation skills with an eye for improvement potential and sustainable development. You work independently, have a good sense for people and situations, and feel at home in both operational people and operations topics as well as in the design of processes, structures and collaboration. What you will do with us: People - Responsibility for operational and strategic people management throughout the entire employee lifecycle – from onboarding to the support and development of our employees, all the way to offboarding. - Responsibility for the entire hiring process – from coordinating new roles to applicant management and interview support, all the way to the successful hiring of new team members. - Contact person and sparring partner for employees and managers in all personnel-related matters - Responsibility for the preparation and coordination of the monthly payroll via Personio Payroll, as well as ensuring professional HR administration and compliance with labor law regulations. - Further development of our people processes, HR guidelines and internal structures with a focus on scalability, clarity and an excellent employee experience. - Proactive development of our organizational structure, collaboration and leadership with the aim of continuously developing Cara Care and making it a more efficient organization. - Development and improvement of performance and development structures (e.g., feedback, target and review processes) with a focus on excellence, transparency and continuous employee development. - Design and implementation of initiatives to further develop our corporate culture, employee retention and engagement with the goal of creating a strong and sustainable employee experience. Operations - Close collaboration with our Head of Operations to support day-to-day operations as well as overarching organizational and strategic issues. - Support in the design, implementation and continuous development of company-wide internal processes, procedures, tools and workflows in close coordination with the operations team. - Independent handling of operational tasks and projects with an eye for where action is needed, as well as the ability to proactively structure, prioritize, and efficiently drive forward topics. Requirements What you should bring: - Several years of experience (approx. 4-5 years) in the field of People / HR / People Operations, ideally in a small or medium-sized enterprise or a dynamic start-up or scale-up environment. - Excellent knowledge throughout the entire employee lifecycle – especially in recruiting, operational HR management, and the support of employees and managers. - Experience in independently preparing and coordinating payroll processes (e.g., via Personio Payroll) and a good understanding of basic labor law principles. - Experience in a fast-paced, changing environment with a high degree of personal responsibility and pragmatism - Excellent communication skills and the ability to quickly build trust and interact confidently and professionally with different stakeholders. - The ability to break down even complex issues and processes to their essentials and to communicate them clearly, understandably, and in a motivating way. - A structured, proactive work style with a high degree of ownership and the ambition to complete things efficiently and effectively. - Enjoyment in designing, improving and implementing processes – without waiting for perfect conditions. - The ability to independently drive forward topics and tasks, as well as to combine pragmatism and high quality standards. - Interest in delving into operational business processes in addition to people-related topics and working closely with the operations team. - Prior experience or a strong affinity for operational or cross-functional process and project work is a plus, but not a must. - Fluent German skills (native speaker or comparable level) and very good English skills, both spoken and written. Why this role? This position offers you the opportunity to make a real impact on two crucial areas of our company: People and Operations. You will assume full responsibility for our People initiatives during parental leave cover and actively contribute to how we attract, develop, and retain employees. At the same time, you will work closely with our Operations team, supporting the further development of our internal processes and ensuring their smooth operation in daily practice. If you are looking for a role where you can contribute to operational excellence, take on responsibility, and truly make a difference in a dynamic environment, we look forward to hearing from you. Benefits - Fair pay: You will receive fair compensation, regular paychecks, and of course the technology you need to be able to work really well. - Great team! ou can expect a lively, interdisciplinary team as well as a friendly and supportive working atmosphere - including regular team events on site. - Remote-first. Want to work from home? No problem. Want to work in the office in Berlin? Great too. We're remote-first – you work wherever suits you best. - 30 days of free time – relaxation is important. With us, you get 30 days off per year: 26 vacation days and 4 extra Mental Health Days for your break in between. - Flexible working hours Whether you want to get started right away in the morning or prefer to start later – you design your day to suit you. - You make the difference! With us, you're not just a participant, you're right in the thick of things. Your ideas count and you can really make a difference. About Cara Care Cara Care is a digital health company with the mission of providing holistic, scientifically sound support for people with gastrointestinal issues. Through our apps, users can identify symptom triggers, receive personalized recommendations, and access digital therapy programs for: - Irritable bowel syndrome (Cara Care for irritable bowel syndrome) - Heartburn (Cara Care for reflux and irritable stomach) Our irritable bowel syndrome program is officially approved by the Federal Institute for Drugs and Medical Devices (BfArM) as a reimbursable digital health application (DiGA). Supported by Bayer We are delighted that Cara Care recently became part of the Bayer Group. This step strengthens our mission and enables us to further expand our impact. With Bayer's global healthcare expertise and our innovative digital approach, we are ready to redefine digestive health care. Working with us At Cara Care, you'll work with a team of doctors, researchers, developers, product and people experts who are passionate about improving people's lives. We are inspired by our patients and driven by real-world impact. We work quickly and closely together, never losing sight of the importance of well-being – both for our users and for ourselves. Diversity is important to us We believe that diverse teams develop better products. That's why we are committed to creating an inclusive environment for everyone – regardless of race, religion, skin color, national origin, gender, sexual orientation, gender identity, age, or disability. We know that applying for a new job is a big step, and we really appreciate your time and effort. We look forward to getting to know you!

• Design, develop, and operate scalable software components across our stack – from backend APIs to patient-facing mobile and web applications • Collaborate with Product, Design, and Medical to explore, define, and deliver new product features and improve our current platform • Drive technical excellence in architecture, code quality, and security – particularly as we operate under healthcare regulations (ISO 62304, TR-03161, MDR) • Contribute to a platform that powers multiple regulated digital health products across indications like IBS, GERD, and upcoming expansions • Mentor other developers and help raise the technical bar across the team

Role Description Cara Care, a digital health company backed by Bayer AG, is on a mission to improve people’s digestive health through technology. As we expand our product portfolio and modernize our platform, we’re looking for a versatile, pragmatic, and forward-thinking Senior Software Engineer (m/f/x) to join us immediately to help shape the future of digital therapeutics. You’ll join a cross-functional product team with high ownership, lean processes, and a clear focus: deliver real impact to patients. We’re looking for someone who thrives on solving real-world problems with code, is technology-open, and knows when to build fast and when to build right. - Design, develop, and operate scalable software components across our stack – from backend APIs to patient-facing mobile and web applications - Collaborate with Product, Design, and Medical to explore, define, and deliver new product features and improve our current platform - Drive technical excellence in architecture, code quality, and security – particularly as we operate under healthcare regulations (ISO 62304, TR-03161, MDR) - Contribute to a platform that powers multiple regulated digital health products across indications like IBS, GERD, and upcoming expansions - Mentor other developers and help raise the technical bar across the team Qualifications - 5+ years of professional software engineering experience, ideally across backend - Strong backend development skills using any modern established language (Python, Go, Node.js, Java, PHP). Our stack includes Python, Django, PostgreSQL - Good understanding of distributed systems and service-oriented architecture - Strong understanding of Containers, Kubernetes ecosystem - Familiarity with cloud native architecture and the cloud native landscape - Familiarity with Google Cloud Platform and its core services (or any other major cloud provider AWS, Azure...etc) - Strong Linux system administration capabilities - Strong familiarity with self-hosting, setting up and managing and securing bare Linux cloud instances - Basic familiarity with monitoring and observability concepts - Familiarity with Prometheus, Loki and Grafana stack is a huge plus - Solid understanding of relational databases (Postgresql, Mysql, ..etc) - Curiosity, pragmatism, and a drive to continuously improve both product and platform Requirements - Basic Networking experience is a plus - GitOps experience with ArgoCD or FluxCD is a huge plus - Familiarity with Ansible or similar config management tools is a plus - Experience in product-centric teams and working closely with non-technical stakeholders - Bonus: experience in regulated industries, healthcare, or security-conscious environments Benefits - You receive fair pay, regular salary payments, and of course the technology you need to do your job really well - You’ll join a lively, interdisciplinary team and a friendly, supportive working atmosphere – including regular on-site team events - Want to work from home? No problem. Prefer coming to the office in Berlin? Also great. We are remote-first – you work wherever suits you best - Rest is important. With us you get 30 days off per year: 26 vacation days plus 4 extra mental health days for breaks when you need them - Whether you like to start early or prefer a later start – you shape your day in a way that works for you - With us, you’re not just part of it – you’re at the center of it. Your ideas matter, and you can truly make an impact

• We’re looking for a Senior Data Architect to join us immediately and help shape the backbone of our data-driven future. • If you love designing scalable data systems, making architectural decisions that matter, and turning complex data ecosystems into clean, reliable platforms - this is your role. • You’ll own the evolution of our data architecture end-to-end and play a key role in turning data into a real strategic asset across the company. • You’ll work closely with Product, Engineering, and Leadership, and your decisions will directly shape how data is stored, accessed, trusted, and used.

• 🎯 What you'll do with us: **Strategy & Innovation** - Develop and implement digital marketing strategies to increase brand awareness and revenue - Plan and execute (automated) campaigns along the full-funnel patient journey to boost online visibility and conversion rates from awareness through the end of treatment - Identify new digital trends in AI, data analytics and content automation - Work closely with internal and external creative, tech and marketing teams **Social Media & Email Marketing** - Plan, execute and optimize social media campaigns and email marketing **SEO, SEA & AI Visibility** - Develop and implement SEO strategies - Plan, manage and optimize SEA campaigns - Monitor and expand our brand presence in AI-based search tools - Conduct keyword, prompt and competitor analyses to improve visibility **Analysis & Performance Management** - Continuously evaluate relevant KPIs (traffic, conversion rate, leads, customer journey) and prepare reports - Correlate different data points and derive actionable recommendations - Define data-driven measures and optimization proposals **Website Management & Conversion Optimization** - Independently optimize the website: structure, content, UX and loading times - Set up, maintain and further develop tracking setups (GTM, GA4, Search Console) - Improve user flows and drive targeted conversion optimization **Digital Content & Design** - Develop and design content for the website and social media in collaboration with content teams - Derive content strategies from performance analyses

📍 Deutschland | ⏱ Vollzeit | Start: ab sofort | Dauer: unbefristet Du hast Lust, datengetriebenes Marketing mit kreativen Strategien zu verbinden und unser digitales Wachstum messbar voranzutreiben? Dann werde Teil unseres Teams als (Senior) Manager:in Digital & Performance Marketing und übernimm eine zentrale Rolle in der Weiterentwicklung unserer digitalen Marketingaktivitäten entlang der gesamten Customer Journey.  🎯 Was du bei uns machen wirst: Strategie & Innovation - Entwicklung und Umsetzung von digitalen Marketingstrategien zur Steigerung der Markenbekanntheit und des Umsatzes - Planung und Durchführung von (automatisierten) Kampagnen entlang der full funnel patient journey zur Steigerung der Online-Sichtbarkeit und Conversion-Rate von Awareness bis zum Ende der Behandlung - Identifikation neuer digitaler Trends im Bereich KI, Datenanalyse und Content-Automatisierung - Enge Zusammenarbeit mit internen und externen Kreativ-, Tech- und Marketingteams  Social Media & E-Mail Marketing - Planung, Durchführung und Optimierung von Social Media Kampagnen & E-Mail Marketing SEO, SEA & KI-Visibility - Entwicklung und Umsetzung von SEO Strategien  - Planung, Steuerung und Optimierung von SEA-Kampagnen  - Monitoring und Ausbau unserer Markenpräzenz in KI-basierten Suchtools - Durchführung von Keyword-, Prompt- und Wettbewerbsanalysen zur Verbesserung der Sichtbarkeit Analyse & Performance-Steuerung - Kontinuierliche Auswertung relevanter KPIs (Traffic, Conversion Rate, Leads, Customer Journey) & Erstellung von Berichten - Verknüpfung der unterschiedlichen Datenpunkte und Ableitung von Handlungsempfehlungen - Ableitung datenbasierter Maßnahmen und Optimierungsvorschläge  Website-Management & Conversion-Optimierung  - Eigenständige Optimierung der Website: Struktur, Content, UX und Ladezeiten - Einrichtung, Pflege und Weiterentwicklung von Tracking-Setups (GTM, GA4, Search Console) - Verbesserung der Nutzerführung und gezielte Conversion-Optimierung Digitaler Content & Design - Entwicklung und Gestaltung von Content für Website, Social Media in Zusammenarbeit mit Content-Teams - Ableitung von Content-Strategien aus Performance Analysen

• You support our patients via the in‑app chat, email and phone, actively contributing to a positive user experience. • You provide empathetic assistance with both content-related and technical questions about our digital therapy programs. • You know the content of our programs in detail and can respond to users’ concerns and feedback individually. • You act as the central interface between our patients and the Cara Care team, bringing valuable feedback directly into product development and other departments. • Through your commitment, you help continuously improve our team processes and foster a positive team dynamic.

• Develop and write scientifically grounded, patient-centered concepts and content in various media formats on nutrition for digital therapeutic applications • Contribute to the conceptual (further) development of product features with a nutrition-therapy focus • Quality Assurance (QA) of nutrition-therapy content • Translate clinical evidence, guidelines, and study data into precise, understandable, and regulatorily compliant content • Ensure the technical accuracy, consistency, and compliance of external nutrition-therapy communications • Initial experience using or integrating AI to create, personalize, and scale content