Capital I

Role Description The ServiceNow Developer and System Administrator supports, enhances, and maintains the ServiceNow platform. This dual-role position involves both backend development and platform administration to ensure the system remains scalable, secure, and aligned with organizational needs. - Designs, develops, and implements custom solutions on the ServiceNow platform using JavaScript, Flow Designer, and ServiceNow Studio. - Maintains and administers ServiceNow applications, modules, and update sets. - Implements system enhancements, integrations, and new applications based on business requirements. - Performs regular system audits, upgrades, and patching activities. - Creates and maintains documentation for technical architecture, configuration, and user guides. - Monitors system performance and resolves issues in a timely manner. - Collaborates with cross-functional teams to support ITSM, HRSD, CMDB, and custom applications. - Manages user roles, access control, and security configurations. Qualifications - 4+ years of experience with ServiceNow development and system administration - Proficiency with Glide API, Script Includes, Business Rules, and UI Policies - Experience configuring and maintaining ServiceNow core modules (e.g., Incident, Change, Asset, CMDB) - ServiceNow Certified System Administrator (CSA) - Strong understanding of REST/SOAP integrations and data mapping - Excellent troubleshooting, communication, and documentation skills - ServiceNow Certified Application Developer (CAD), preferred - Experience with ServiceNow ITOM, ITAM, or SecOps modules, preferred - Prior experience in enterprise environments with CI/CD pipelines and agile methodologies, preferred - Familiarity with Nuvolo or other industry-specific applications built on ServiceNow, preferred Requirements - Compensation: $80,000- $160,000 annual. Salary is dependent upon experience level and qualifications/certifications Benefits - 401K Employer Matching - Paid Time Off (PTO) - Holidays - Health Insurance - Dental Insurance - Vision Insurance - Employer-paid Life Insurance - Employer-paid AD&D Insurance - Employee-paid voluntary benefits - Employee development resources Company Description Capital i is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on any protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Capital i makes hiring decisions based solely on qualifications, merit, and business needs at the time. Capital i is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at recruiting@capitali.us

Role Description Please note: This position is part of a proposal effort and will be filled only upon contract award. The Nuvolo Solution Implementation Specialist leads and executes the successful delivery of Nuvolo’s Enterprise Asset Management (EAM) and Integrated Workplace Management System (IWMS) solutions. This role will work closely with client stakeholders, internal teams, and third-party vendors to ensure Nuvolo implementations are configured, tested, and deployed according to business requirements. Essential Duties and Responsibilities - Lead and manage end-to-end Nuvolo implementations, including planning, configuration, testing, training, and deployment - Conduct discovery sessions to gather business, functional, and technical requirements - Customize Nuvolo applications using workflows, forms, UI policies, and business rules within the ServiceNow platform - Provide subject matter expertise in Nuvolo modules such as Facilities, Clinical Engineering, Space Management, and Maintenance - Collaborate with ServiceNow developers and other system integrators for seamless integration with existing ITSM/CMMS/ERP systems - Provide user training and ongoing support during post-go-live stabilization - Create system documentation, configuration guides, and training materials - Ensure data quality and assist with data migration and cleansing processes - Monitor system performance and provide optimization recommendations Qualifications - 5+ years of experience with Nuvolo implementations (minimum 2 full-lifecycle implementations) - Deep understanding of CMMS/IWMS concepts and best practices - Strong experience with ServiceNow platform architecture and scripting - Experience with asset management, maintenance planning, and space tracking - Proven ability to work directly with customers and translate business needs into technical solutions - Excellent problem-solving, communication, and stakeholder management skills - Nuvolo Platform Certification, preferred - ServiceNow Certified System Administrator (CSA), preferred - Experience with healthcare technology management (HTM), Clinical Engineering or facilities management, preferred - Familiarity with ITIL and Agile methodologies, preferred Requirements - Compensation: $85,000-$158,000 annual. Salary is dependent upon experience level and qualifications/certifications Benefits - 401K Employer Matching - Paid Time Off (PTO) - Holidays - Health Insurance - Dental Insurance - Vision Insurance - Employer-paid Life Insurance - Employer-paid AD&D Insurance - Employee-paid voluntary benefits - Employee development resources Company Description Capital i is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on any protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Capital i makes hiring decisions based solely on qualifications, merit, and business needs at the time. Capital i is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at recruiting@capitali.us.

Role Description Please note: This position is part of a proposal effort and will be filled only upon contract award. The Project Manager will oversee and manage complex projects that involve multiple tasks, ensuring alignment with customer requirements and business objectives. This role is responsible for: - Defining project scope and objectives - Compiling and analyzing project data - Providing advisory support on project-related activities, risks, and issues - Leading communication efforts with stakeholders - Conducting quality assurance reviews - Ensuring project deliverables meet high standards Essential Duties and Responsibilities: - Lead project planning, execution, and delivery on multiple concurrent projects. - Define project scope and objectives in collaboration with stakeholders and customers. - Compile, analyze, and present project data to ensure informed decision-making. - Proactively identify and mitigate risks and issues related to project performance and delivery. - Maintain strong client relationships through continuous communication and updates. - Conduct quality assurance reviews to ensure compliance with project standards. - Develop and maintain project documentation, including project plans, risk management plans, and performance reports. - Perform comprehensive analysis, stakeholder analysis, gap and fit-gap analysis, business process re-engineering, data analysis, training analysis, and change management analysis. - Support business development efforts by contributing to project proposals and client presentations. - Stay updated on industry trends, best practices, and emerging technologies in project management. - This position directly supervises project teams and provides leadership to ensure project success. Qualifications - Bachelor's Degree in Business, Information Technology, or a related field. - Minimum of 7 years of experience in project or program management. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams). - Experience with project management tools such as Microsoft Project, Jira, or Trello. - Familiarity with cloud-based collaboration platforms. - PMP (Project Management Professional). - Communication, leadership, and client relationship management skills. - Experience in enterprise IT or business transformation projects, preferred. - Knowledge of regulatory compliance and industry best practices, preferred. - Must provide documentation of eligibility to legally work in the United States without an employer sponsored visa. - Must be able to pass client background screening for security clearance. Benefits - 401K Employer Matching - Paid Time Off (PTO) - Holidays - Health Insurance - Dental Insurance - Vision Insurance - Employer-paid Life Insurance - Employer-paid AD&D Insurance - Employee-paid voluntary benefits - Employee development resources Company Description Capital i is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on any protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Capital i makes hiring decisions based solely on qualifications, merit, and business needs at the time. Capital i is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at recruiting@capitali.us.