CapeTalent

Role Description This is an Individual Contributor (IC) role. We're looking for a Senior Learning Experience Designer who designs and builds in equal measure, and who does their best work when the pace is quick and the problems are loosely defined. You'll own complete learning journeys end to end — not one-off courses — translating dense FinTech and SaaS product workflows into experiences that feel simple, hold attention, and scale across a global audience. - Map and build full learning journeys tied to real workflows and the performance outcomes they're meant to move. - Produce storyboards and learning flows clear enough that development can run smoothly and at scale. - Take tired legacy material and rebuild it into something visual, current, and genuinely learner-first. - Grow the shared toolkit — design systems, frameworks, and reusable models others can build on. - Craft interactive facilitator-led sessions, complete with participant materials and facilitation guides. - Build persona-driven microlearning, simulations, and game mechanics that lift engagement and retention. - Use Articulate Storyline as the home base for builds — with AI feedback and interactions living inside the course itself — and design in Rise where clean localization matters. - Weave in video, animation, and other media so the finished experience feels cohesive and polished. - Rework existing templates for better flow and engagement — nothing ships straight out of the box. - Keep everything compliant, tracked, and QA'd in Docebo. - Lean on AI (Claude, Gemini, Notebook LM) to speed up outlining, drafting, content development, prototyping, file population, and revision cycles. - Work shoulder-to-shoulder with SMEs to keep learning anchored to business goals and metrics. - Juggle several projects at once without losing speed, quality, or deadlines — and without needing much oversight. - Operate comfortably against SLAs. Qualifications - At least 5 years designing and developing instructional content, backed by a portfolio of end-to-end journeys, scenario work, and impact you can point to. - Experience building with Generative AI (Claude, Gemini, Notebook LM) in live production. - Fast and assured in Articulate 360 (Storyline), Rise, Synthesia, and 7Taps, plus Figma or a comparable tool for quick prototyping and storyboarding. - Comfortable in Adobe Creative Cloud (Photoshop, Illustrator, Premiere Pro, Audition) to create and integrate multimedia. - Fluency with JavaScript and Storyline web objects. - Track record building interactive, facilitator-led and live virtual sessions that are engaging, scalable, and outcomes-driven. - Reputation for shipping strong work quickly when volume is high. - Skilled at turning complicated systems into learning that changes performance. - Background designing for customer-facing teams or product training. - Evidence that your work moves the needle on engagement, adoption, and outcomes (NPS, completion, and the like). - Experience creating reusable, scalable content and frameworks. - Grounded in learning science — cognitive load, Bloom's, the forgetting curve and spaced reinforcement, behavior change and motivation, and microlearning/chunking. - At home in Agile and fast-paced settings. Requirements - Design learning experiences, not just content. - Build quickly using modern tools and AI. - Drive measurable impact through engagement and performance. Benefits - 6-month contract (strong likelihood of extension). - 100% Remote (U.S. or Canadian candidates only). - 40 hours per week @ $55–$65/hour (C2C or 1099), based on experience. - Standard U.S. business hours (EST/CST/MST/PST). - Heavy Slack collaboration. - Laptop provided.

Role Description We’re currently seeking a hands-on REMOTE Instructional Designer with deep Articulate Storyline expertise and a modern, AI-enabled approach to eLearning development. The role is a contract. This is a hands-on design and development role focused on building high-impact eLearning experiences, simulations, and microlearning within a complex, fast-moving environment. You’ll work across Storyline, video, and microlearning platforms to create engaging, scalable learning solutions while leveraging Generative AI to accelerate development and enhance learner outcomes. What You’ll Do - Design and develop interactive eLearning courses and assessment templates in Articulate Storyline - Build tax form simulations, scenario-based learning, and gamified experiences - Publish and test content within LMS environments (Docebo preferred) - Create training videos using Synthesia and develop AI-generated narration scripts - Embed video into Storyline courses and microlearning experiences - Design and publish microlearning using the 7taps platform - Partner with SMEs, Product Design, and LMS/Operations teams to develop and launch learning plans - Leverage Generative AI tools for storyboard development, scenario creation, and content generation - Maintain, update, and enhance courses across multiple learning modalities - Track project progress and maintain Jira tickets in an agile workflow Qualifications - Advanced Articulate Storyline (Articulate 360) development - Strong JavaScript skills for custom triggers, logic, and gamification - Experience building interactive eLearning and assessments - Experience working within an LMS (Docebo preferred) - Familiarity with Synthesia and 7taps - Experience leveraging Generative AI tools in instructional design workflows - Experience with Jira or similar project management tools Requirements - 1099 or C2C Contract Details (No W2) - 6-month contract (strong likelihood of extension) - 100% Remote (U.S. or Canadian candidates only) - Start date: April 2026 - 40 hours per week - $45-$50/hour (C2C or 1099), based on experience - Standard U.S. business hours (EST/CST/MST/PST) - Heavy Slack collaboration - Laptop provided - Portfolio REQUIRED What Sets You Apart - Ability to thrive in a fast-paced, evolving environment - Strong systems thinking and ability to design for scale - Comfort navigating ambiguity and shifting priorities - High attention to detail with a strong learner focus - AI-forward mindset and passion for modern learning design Why This Role You’ll help build next-generation learning experiences combining Storyline, AI, video, and microlearning to deliver scalable, high-impact training. Know someone great? Please share, repost, or tag them—there’s incredible talent out there ready for their next remote opportunity.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are currently seeking a REMOTE Instructional Designer (2-month contract) to support an External Academy learning platform that prepares Experts across a global financial product ecosystem. This is a hands-on design and development role focused on building and migrating assessments into Articulate 360 as part of a broader effort to bring learning and certification experiences fully in-house. The ideal candidate enjoys translating complex workflows into clear learning experiences and using AI tools to accelerate development and quality review. The Academy LMS is Docebo, and this role is essential to ensuring learners have a smooth, engaging, and successful training journey. What You’ll Do - Design and build Storyline-based learning and assessment experiences - Convert existing exams from a third-party platform into Articulate Storyline - Build and structure multiple-choice and scenario-based assessments - Support simulated learning experiences that mirror real product workflows - Collaborate with program teams to ensure assessments align with learning objectives - Use Storyline variables, triggers, and logic to support assessment functionality - Review learning content for accuracy, usability, and consistency - Use AI tools (ChatGPT, Gemini, etc.) to accelerate development and quality review Qualifications - 2+ years instructional design with a focus on development - Experience with Articulate Storyline and Synthesia - Experience with JIRA - Experience integrating AI tools into your workflow (Gemini, ChatGPT) - Comfortable explaining technical concepts to both technical and non-technical audiences - Strong analytical, problem-solving, and troubleshooting abilities Benefits - 1099 or C2C Contract Details (No W2) - 2 month contract (NO extension) - 100% Remote (U.S. or Canadian candidates only) - Start date: March 2026 - 40 hours per week - $30-$40/hour (C2C or 1099), based on experience - Standard U.S. business hours (EST/CST/MST/PST) - Heavy Slack collaboration - Laptop provided - Portfolio REQUIRED You’ll Thrive in This Role If You… - Self-starter who can work independently and in team environments - Interested in expanding your AI experience - Passion for enhancing learner experience and going the extra mile to support customer success - Capable of identifying opportunities to improve support processes and learner outcomes - Effective communicator who can navigate cross-functional teams and diverse customer personas

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Senior Instructional Designer to design and develop performance-driven training for a complex FinTech / SaaS financial services product supporting customer-facing agents. This is a senior-level individual contributor role focused on building high-impact eLearning, system simulations, and blended learning solutions in a fast-paced, enterprise environment. - Design and develop end-to-end learning journeys for FinTech and SaaS product training - Conduct needs analysis and translate business requirements into instructional design strategies - Build and create detailed storyboards, scripts, and design documentation - Develop domain-rich curriculum aligned to agent performance metrics - Translate complex financial systems, software workflows, compliance requirements, and product functionality into clear, learner-centered content - Design scenario-based training that mirrors real-world customer support and call center interactions - Support compliance training and regulatory-driven learning initiatives - Strong collaboration with SMEs, product managers, and cross-functional stakeholders - Develop advanced system simulations using Articulate Storyline (complex triggers, variables, branching logic required) - Build interactive eLearning modules using Articulate 360 (Storyline & Rise) - Create microlearning and reinforcement assets for product releases and feature updates - Design interactive video learning experiences using Synthesia - Develop assessments, knowledge checks, and performance support tools - Review and modernize existing software training content to improve engagement and learning effectiveness - Use AI tools (ChatGPT, Gemini, NotebookLM) to accelerate storyboard drafting, script writing, and content development - Generate realistic agent scenarios and branching customer conversations - Prototype interactive learning assets - Analyze learner data and recommend performance optimization strategies Qualifications - 7–10+ years of experience as an Instructional Designer - Advanced proficiency in Articulate Storyline (enterprise-level simulations required) - Demonstrated experience building and creating detailed instructional design storyboards - Experience designing FinTech, SaaS, financial services, or enterprise software product training - Experience developing training for customer support agents or call center teams - Strong background in adult learning theory and performance-based learning design - Ability to manage multiple instructional design projects in a fully remote environment Requirements - 1099 or C2C Contract Details (No W2) - 6-month contract (strong likelihood of extension) - 100% Remote (U.S. or Canadian candidates only) - Start date: March 2026 - 40 hours per week - $55-$65/hour (C2C or 1099), based on experience - Standard U.S. business hours (EST/CST/MST/PST) - Heavy Slack collaboration - Laptop provided - Portfolio REQUIRED Benefits - High-impact FinTech / SaaS enterprise product training - Modern simulation-focused learning environment - AI-forward culture and tools - Strong potential for extension