Calor

Role Description The Customer Engineering team at Calor Gas are looking to recruit an engaging and proactive Gas Engineer providing engineering services and emergency response to Calor customers in the Carlisle and surrounding areas. Key responsibilities will include: - Installing and maintaining Calor’s bulk tanks and assets at customer sites. - Travel (van and fuel provided) in order to meet customer service standards for our largely rural customer base. - Participation in a standby rota to respond to gas emergencies out of normal working hours. Qualifications - ACS Gas Qualified. - A Full Manual UK driving licence is essential. - Experience in dealing with customers and providing excellent customer care. - Any relevant gas engineering experience would be considered useful. - Understanding of LPG and the installation and maintenance of bulk LPG tanks and cylinders would be a distinct advantage. - Knowledge of relevant legislation and industry standards, including Health and Safety awareness. Requirements - Be able to follow procedures and instructions. - Full industry specific training and support will be given to the right individual. - Willingness to travel. - Ability to communicate clearly. - Excellent customer service skills, be patient and ensure customer needs are met. - Be a team player and work well with others. - Good organisational skills. - Be able to monitor quality and reject sub-standard work. Benefits - Competitive salary dependent on experience. - Single Private Medical Insurance cover with the opportunity to add Family at discounted rate. - ERs Pension contribution up to 7.5%. - 4x salary life assurance cover from day 1. - Income protection 50% of salary after 2 years. - Market leading retailer discount scheme with major retailers. - Holiday purchase scheme. - Discounted gas and appliances. - Eye test and glasses expenses every 2 years up to £90. - Holiday increasing with length of service. - Corporate Headspace subscription. - Annual flu vaccination. - A company vehicle, mobile phone and tablet also provided to complete your role!

Role Description To show visible leadership and take personal accountability for health, safety, security and the environment in accordance with Calor GB’s Health, Safety, Security and Environment Policy, HS-Q-01 within their geographical area of responsibility. This role acts as the eyes and ears of the Customer Engineering Leadership Team. - Ensure field teams carry out work safely and to the required technical standards via live in-field observations and post job assessments. - Provide SME support across all work types, ensuring compliance with Calor, LGUK, UKAS and BS/EN Standards. - Support the wider Calor community in Sales, Marketing, or Customer Service queries including incident investigation, install specification, and marketing event support. - Maintain and communicate changes in Legislation, Codes of Practice, Calor standards, industry best practice, and new products. - Support and coach colleagues, particularly during the onboarding and training of New-Entrants, New Starters, and office staff. - Carry out assessments with recently trained engineers in the field as part of their course completion and final sign-off. - Feed back concerns and gaps highlighted in the field to the training and technical teams for continuous improvement. - Conduct consumer incident investigations, determining causes, highlighting trends, and liaising with Insurance and legal partners. - Support the Customer Engineering training team in developing, maintaining, and briefing out training content as required. Qualifications - Wide range of experience within the Liquid Gas industry. - Current ACS Certification. - Experience and knowledge to work/advise both within and outside of processes and procedures in a safe and considered way. - Experience with a wide range of LPG equipment. - Experience of working with multi-disciplined teams across different functions within Calor. Requirements - Current MCA Inspector or ability to meet the Inspection Body criteria. - Hold a current Auditing qualification. - Hold a current Vocational Assessors qualification. - Hold a current SHEA Gas qualification. - Hold IOSH Managing Safely qualification. - Hold a WAH for Managers qualification. - Understand MCA Inspection activity & Inspection Body requirements. - Experience of working with External bodies such as UKAS or Gas-Safe. Key Responsibilities - Show visible leadership and take personal accountability for health, safety, security and the environment in accordance with Calor GB’s Health, Safety, Security and Environment Policy, HS-Q-01. - Monitor the application of Calor and Industry specifications, procedures, and SSOW using Audit, Assessment, and Observation. - Support and coach colleagues, aiding their development by providing feedback and guidance directly. - Support the creation, maintenance, delivery, and in-field assessment of training. - Provide ongoing updates to the field on new equipment, new processes, and companywide initiatives. - Support the wider Calor teams; Sales, Marketing, HSSE, Tank Refurb, and others with SME support. - Carry out assessments with recently trained engineers in the field as part of their course completion and sign-off. - Provide ownership and follow up on actions raised through in-field Audit, Assessment, and Observations. - Conduct consumer incident investigations and follow up, determining causes and highlighting trends. - Support the Customer Engineering training team in developing, maintaining, and briefing out training content as required.

Role Description Are you ready to use your engineering expertise to make a real impact? We’re looking for a Project Engineer to join our Engineering team at Calor. This is a fantastic opportunity to play a key role in delivering improvements that enhance safety, reliability, productivity, efficiency, and sustainability across our high-hazard operations. From supporting Operations, Sales and Customer Engineering to leading major capital projects at depots, filling plants and terminals, this role offers both variety and challenge. You’ll also help ensure the integrity of our high-hazard processes keeping our people, our customers, and the public safe. - Lead and deliver engineering projects with a focus on multi-discipline installations. - Apply specialist engineering knowledge to solve real-world problems and improve business performance. - Provide technical expertise and support across Operations, Sales, and Customer Engineering. - Contribute to the design, development, and implementation of new systems and equipment. - Ensure all projects comply with safety regulations, industry standards, and Calor specifications. - Manage contractors, consultants, and suppliers during project delivery. - Share your learnings and knowledge with the wider team, supporting knowledge development across the function. Qualifications - HNC (minimum) in a relevant engineering discipline; working towards Chartered status preferred. - Strong understanding of COMPEX / ATEX requirements in hazardous areas. - Experience working on high-hazard process plants and a good understanding of COMAH Regulations. - Familiarity with safety analysis techniques such as HAZOP and LOPA. - Proven project engineering and management skills, including cost control. - Ability to set high standards, challenge the status quo, and deliver continuous improvement. - Strong communication and stakeholder management skills. Benefits - 25 days annual leave plus Bank Holiday - Private Medical Insurance - Company Pension Scheme (matched contributions to up to 7.5%) - Life Assurance - Staff discounts on gas - Shopping discounts

Role Description The Customer Engineering team at Calor Gas are looking to recruit an engaging and proactive Gas Engineer providing engineering services and emergency response to Calor customers in the area. - Installing and maintaining Calor’s bulk tanks and assets at customer sites. - Travel (van and fuel provided) in order to meet customer service standards for our largely rural customer base. - Participation in a standby rota to respond to gas emergencies out of normal working hours. Qualifications - ACS Gas Qualified. - Experience in dealing with customers and providing excellent customer care. - Any relevant gas engineering experience would be considered useful. - Understanding of LPG and the installation and maintenance of bulk LPG tanks and cylinders would be a distinct advantage. - Knowledge of relevant legislation and industry standards, including Health and Safety awareness. - Full UK driving licence is essential. Requirements - Be able to follow procedures and instructions. - Flexible, positive, and adaptable approach. - Willingness to travel. - Ability to communicate clearly. - Excellent customer service skills, be patient and ensure customer needs are met. - Team player and works well with others. - Good organisational skills. - Ability to monitor quality and reject sub-standard work. Benefits - Single Private Medical Insurance cover with the opportunity to add Family at discounted rate. - ERs Pension contribution up to 7.5%. - 4x salary life assurance cover from day 1. - Income protection 50% of salary after 2 years. - Market leading retailer discount scheme with major retailers. - Holiday purchase scheme. - Discounted gas and appliances. - Eye test and glasses expenses every 2 years up to £90. - Holiday increasing with length of service. - Corporate Headspace subscription. - Annual flu vaccination. - A company vehicle, mobile phone and tablet also provided to complete your role!

Gas Service Engineer - Home based - Ideally located in the West Coast The Customer Engineering team at Calor Gas are looking to recruit an engaging and proactive Gas Engineer providing engineering services and emergency response to Calor customers in the area. Calor Gas is the UKs leading LPG supplier. We offer a range of off grid energy options for heating, cooking and other needs, to homes and businesses including sectors such as agriculture, transport and manufacturing. Competitive salary dependent on experience Plus, additional benefits such as. - Single Private Medical Insurance cover with the opportunity to add Family at discounted rate - ERs Pension contribution 4.5% for first 2 years and 7.5% after 2 years - 4x salary life assurance cover from day 1 - Income protection 50% of salary after 2 years - Market leading retailer discount scheme with major retailers - Holiday purchase scheme - Discounted gas and appliances - Eye test and glasses expenses every 2 years up to £90 - Holiday increasing with length of service - Corporate Headspace subscription - Annual flu vaccination A company vehicle, mobile phone and tablet also provided to complete your role! Key responsibilities will include: - Installing and maintaining Calor’s bulk tanks and assets at customer sites. - Travel (van and fuel provided) in order to meet customer service standards for our largely rural customer base - The role requires participation in a standby rota to respond to gas emergencies out of normal working hours. Therefore, you will need to have a flexible, positive, and adaptable approach. Additional rates of pay apply. As such we would like you to have/be: - ACS Gas Qualified. - Experience in dealing with customers and providing excellent customer care. - Any relevant gas engineering experience would be considered useful, and an understanding of LPG and the installation and maintenance of bulk LPG tanks and cylinders would be a distinct advantage. - Have knowledge of relevant legislation and industry standards, including Health and Safety awareness - Be able to follow procedures and instructions - Full industry specific training and support will be given to the right individual. - A Full Manual UK driving licence is essential. As part of our field-based team, you will take part in Calor’s training programme and will build the skills and knowledge of installation and maintenance work needed to provide the best service possible to our customers. This will include providing you with the knowledge and skills you need to support our 24/7 emergency response service which is an essential part of what we do! Key Behaviours we look for in a Calor Gas LPG Engineer: - Have a safety-first mindset - Be curious, ask questions and be able to learn and absorb key knowledge required - Be flexible in your approach to work - Be willing to travel - Be able to communicate clearly - Have excellent customer service skills, be patient and ensure customer needs are met - Be a team player and works well with others - Listen well and quickly builds rapport - Seek and be open to feedback and shares information with others - Have good organisational skills - Be able to monitor quality and reject sub-standard work Opportunities to progress, to develop and to be recognised for your achievements are part of our daily life, and we want to share that with you! Together with your commitment, drive and personal performance, we believe you can bring out the best in yourself at Calor. If this sounds like an opportunity you’re interested in, please apply. To be considered for the above opportunity you must be eligible to live and work in UK and hold a full driving licence that is valid for you to drive in the UK. You must also be medically fit to drive. We are a responsible business where safety is our number one priority. As such, during any visit to, or employment with Calor, you may be randomly selected to undergo a drugs and alcohol test. Such results, which would be shared with you, may be taken into consideration in relation to any employment application or continued employment. If you are successful in being offered this role, you may be required to carry out pre-employment checks including but not limited to a DBS (basic disclosure) check. Calor Gas Ltd. is committed to the fair treatment of its staff, potential staff or users of its services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.