CAA Club Group

Role Description The Claims Examiner Property is responsible for commercial and personal property claims on a national level within established authority level. This position involves claims of moderate complexity and severity. - Investigation, evaluation and settlement of claims of moderate complexity and severity, mainly through claims examining with occasional direct handling responsibilities. - Review and analyze policy conditions, provisions, exclusions and endorsements pertinent to a variety of property losses. - Verify loss details and confirm coverage related to assigned claims. - Review amounts on all estimates, invoices and documentation in support of payments. - Document claim files with appropriate particulars of claim and claim handling adhering to claim documentation standards. - Maintain timely and accurate claim reserves on files. - Proactive identification, optimization and coordination of post-loss recovery opportunities, identification of potential sources of recovery and ensure salvage and subrogation opportunities are identified and pursued to minimize claim losses. - Prepare reports to management and reinsurers. - Actively participate in settlement of claims at meetings, conferences, and mediations. - Support all marketing and client/customer service initiatives. - Oversight, monitoring and review of claims activities and services performed by third party claims administrator. For candidates outside of Ontario, this will be a remote work position. Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply. Qualifications - College Diploma or University Degree completed. - Enrolled in and working toward (F)CIP designation. - A minimum of 3-5 years of experience with property claims. - MS Word and Excel proficiency. - Exceptional team player yet capable of operating independently to meet deadlines, prioritize workloads and achieve established service and performance standards. - Excellent interpersonal, written and verbal communication skills. - Strong diagnostic, analytical, organization, negotiation and time management skills. - Ability to bring resources together to achieve desired objectives and outcomes. - In-depth knowledge of residential construction procedures, methods, techniques and building and property estimating software programs experience would be a bonus. Our Commitment We are an equal opportunity employer and are committed to provide employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disability throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Role Description The Underwriter, Commercial Lines (Western Region) will underwrite and price new business applications, endorsements and renewals of low complexity on small commercial packages and business policies within a set binding authority to grow and maintain a profitable portfolio. - Maintain in-force policies and ensure all policies are issued within service standards with the appropriate wordings, schedules, and certificates. - Make risk selection decisions for renewals and endorsements and ensure all policies are issued within service standards with the appropriate wordings, schedules, and certifications. - Manage and achieve excellent working relationship with brokers. - Provide exceptional customer service by answering telephone inquiries, making outgoing calls, and responding to emails and/or faxes as may be required. - Work collaboratively to support broker, claims, pricing, and accounting inquiries. - Track and produce daily, weekly, and monthly production activity reports. - Other duties as assigned. Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply. Qualifications - 1 - 3 years of experience in underwriting commercial property policies. - Post-secondary education in a related field, and/or currently holds or working towards CIP is required. - Strong organizational and interpersonal skills with the ability to multi-task. - Able to effectively set priorities to meet deadlines with a strong attention to detail. - A team player with a positive attitude to achieve excellent service delivery. - Ability to work collaboratively in a team environment. Benefits - Work-life harmony with access to an award-winning holistic wellness program. - Continuous learning through our robust corporate curriculum and education reimbursement program. - Incredible rewards, travel incentives, and product and service discounts. - Pay-for-performance and best-in-class recognition programs. - Competitive benefits that include a defined contribution plan, personal spending account, and so much more. Company Description Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Role Description The Intermediate Underwriter, Commercial Lines, underwrites and prices new business applications, endorsements and renewals on commercial lines policies within a set binding authority to grow and maintain a profitable portfolio. - Maintain in-force policies and ensure all policies are issued within service standards with the appropriate wordings, schedules, and certificates attached. - Develop and maintain excellent working relationships with brokers by providing exceptional customer service. - Work collaboratively to support broker, claims, pricing, and accounting inquiries. - Provide exceptional customer service by answering telephone inquiries, making outgoing calls, and responding to emails and/or faxes as may be required. - Track and produce daily, weekly, and monthly production activity reports. - Assist in monthly business activity reporting. - Willingness to travel as some travel may be required. - Other duties as assigned. Qualifications - Experience in commercial lines underwriting. - Post-secondary education in a related field is required. - Working towards CIP, FCIP, or CRM designation is an asset. - Extensive knowledge and experience with product development and developing underwriting guidelines. - Strong product knowledge and a thorough understanding of insurance policy wordings and the ability to make sound business decisions based on those wordings. - Excellent analytical skills and decision-making skills. - Excellent communication skills both oral and written. - Strong organizational and interpersonal skills with the ability to multi-task in a fast-paced environment. Benefits - Work-life harmony with access to an award-winning holistic wellness program. - Continuous learning through our robust corporate curriculum and education reimbursement program. - Incredible rewards, travel incentives, and product and service discounts. - Pay-for-performance and best-in-class recognition programs. - Competitive benefits that include a defined contribution plan, personal spending account, and so much more. Company Description Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success.

Role Description Reporting to the Director, Technical Risk Services, the Technical Risk Services (TRS) Coordinator will support TRS leadership and team members with coordination, operational and administrative tasks. - Receive, review, and enter Technical Risk Services assessment requests into LC 360 database - Verify request details for accuracy and completeness - Follow up with Underwriting teams to obtain missing or clarifying information - Track assessment statuses and timelines to support service expectations - Schedule meetings and presentations involving TRS staff, underwriting teams, and other internal stakeholders - Support Underwriting teams by responding to routine inquiries regarding TRS activities - Assist with internal tracking, reporting, and workflow management - Upload, organize, and manage inspection-related files - Develop an understanding of commercial property and automobile risk exposures - Participate in training, coaching, and development activities provided by TRS Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply. Qualifications - Post-secondary education with a focus on technical and/or engineering fields (fire protection, mechanical engineering, building construction), or - Insurance professional seeking to transition to loss control - Bilingual (English, French) - Excellent communication skills, both written and verbal - Ability to work in an environment fostering teamwork Requirements Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted. Please note that we may use AI tools to help us through the recruitment process. Benefits - Work-life harmony with access to an award-winning holistic wellness program - Continuous learning through our robust corporate curriculum and education reimbursement program - Incredible rewards, travel incentives, and product and service discounts - Pay-for-performance and best-in-class recognition programs - Competitive benefits that include a defined contribution plan, personal spending account, and so much more Company Description Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Role Description Reporting to the Manager, Long Haul Trucking, the Underwriting Assistant is responsible for providing administrative support to the underwriting team. - Ensure all policies are issued within service standards with the appropriate wordings, schedules, and certificates attached. - Verification of insurance certificates issued by our brokers. - Communicate directly with brokers to track current quote requests. - Assist underwriters with the pre-selection of quotes and summarize basic exposures. - Completion of worksheets. - Gather and review information for monthly activity reports. - Review, prepare, create, request and send incoming and outgoing mail, reports and forms. - Other assigned duties, including managing the team's inbox. Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply. Qualifications - Post-secondary education. - Interest in CIP program. - 1-3 years of experience in a similar position. - Excellent communication skills, both written and verbal, and strong interpersonal skills. - Excellent customer service skills. - Ability to work in an environment fostering teamwork. - Ability to thrive in a highly structured, detail-oriented environment. Our Commitment We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Role Description The Underwriting Assistant (AB) is responsible for providing administrative support to the Regional Program Manager or Underwriters. - Mapping all new business and renewals - Enter required information into SIM, Guidewire, Passport, and Bordereau. - Issue the policies according to the underwriters' quotation and instructions. - Issue endorsements in systems where required including terminations and reinstatements on a timely and accurate basis. - Prepare files for underwriting review and attach all documentation required for underwriting. - Review and respond to all broker requests on a timely basis. - Identify problematic issues that may affect service and/or quality and report them to management. - Provide service as per best practices of the company consistent with national standards and policies. - Review certificates, losses and other correspondence and refer to underwriter where necessary. Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply. Qualifications - Post-secondary education in a related field, and/or currently holds or working towards CIP would be an asset - Excellent communication skills both oral and written - Strong organizational and interpersonal skills with the ability to multi-task - Exceptional customer service skills - Ability to work collaboratively in a team environment and independently - Strong time management skills, accuracy and attention to detail in a highly structured environment - Ability to effectively handle multiple priorities and meet deadlines in a fast-paced environment Benefits - Work-life harmony with access to an award-winning holistic wellness program - Continuous learning through our robust corporate curriculum and education reimbursement program - Incredible rewards, travel incentives, and product and service discounts - Pay-for-performance and best-in-class recognition programs - Competitive benefits that include a defined contribution plan, personal spending account, and so much more Company Description Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Role Description Evaluate, select, negotiate, and accurately set the rates for assigned policies to ensure a profitable business volume, in line with delegated authority and underwriting guidelines. - Finalize the entry of insurance contract data to ensure prompt transaction processing. - Ensure that endorsements, renewals, reissues, and cancellations are reviewed and analyzed in accordance with company standards and guidelines. - Collaborate in implementing directives related to renewal rates, commitments, and premium adequacy. - Analyze the profitability of new business opportunities under the guidance of a senior underwriter by assessing risks based on underwriting data. - Establish and maintain professional relationships with brokers and clients to enhance understanding of the target market and contribute to service quality, problem resolution, and risk selection, in accordance with company standards. - Work with brokers and clients to promote customer retention and satisfaction through regular communication. Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply. Qualifications - College diploma and/or equivalent professional experience. - 1-3 years of relevant experience in commercial vehicle underwriting. - Team player who easily adapts to a growing environment. - Bilingual (French and English). - Holds or is in the process of obtaining the CIP (Chartered Insurance Professional) designation. Requirements - Please note that we may use AI tools to help us through the recruitment process. Our Commitment We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.