Built Technologies

Role Description Built is hiring a Mid or Senior Cloud Platform Engineer to join our Cloud Platform Team in Mendoza, Argentina. This role is for the hands-on engineer who keeps AWS environments running smoothly, improves Terraform every week, and is the person product teams want in the room when an infrastructure problem needs a practical, durable fix. You will help operate and improve the cloud platform that product engineering teams build on: - Triaging AWS issues - Hardening infrastructure as code - Supporting production databases - Improving delivery pipelines - Raising the bar on reliability This is a strong fit for someone who enjoys digging into AWS console errors, tracing IAM denials, untangling Terraform state, and tuning the database or deployment path behind a production slowdown. At the L3 end of the band, this person will increasingly lead well-scoped platform initiatives while staying close to the operational craft. What You'll Do - Solve AWS problems across the services Built depends on, including EC2, EKS, ECS, RDS, S3, IAM, VPC, Route 53, CloudWatch, KMS, Secrets Manager, and the surrounding service ecosystem. - Author, review, and improve Terraform across Built's AWS estate by extending modules, resolving drift, managing state safely, and lifting the quality of reusable infrastructure patterns. - Support production databases as a hands-on partner to engineering teams, including: - Schema reviews - Index tuning - Slow-query investigations - Backup and restore validation - Replication or failover checks - Capacity planning - Migration support across RDS PostgreSQL, MySQL, Aurora, DynamoDB and related data stores. - Own practical improvements to GitHub Actions CI/CD workflows, making day-to-day builds and deploys faster, safer, and easier for product teams to debug. - Improve observability by building useful Datadog or CloudWatch dashboards, writing meaningful monitors, tuning noisy alerts, and helping teams instrument services with metrics, logs, traces, and basic SLO thinking. - Participate in incident response and on-call for AWS-related failures: investigate quickly, communicate clearly, write clean postmortems, and turn findings into Terraform-backed or operational fixes. - Partner with product engineering teams on infrastructure design by reviewing TRDs, recommending AWS patterns, and helping teams choose services that fit the problem, reliability needs, and operational cost. - Help raise the standard for security and compliance through least-privilege IAM, secret hygiene, patching cadence, vulnerability remediation, and data-protection practices appropriate for a regulated fintech environment. - Grow into larger ownership over time by leading bounded reliability, infrastructure, database, or developer-experience initiatives from problem definition through delivery. Qualifications - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. - 3-7 years of hands-on experience in DevOps, platform engineering, SRE, or cloud infrastructure in a production environment. - Strong AWS troubleshooting skills, including comfort with CloudTrail, CloudWatch Logs, VPC flow logs, IAM policy analysis, AWS Support tooling, and root-cause work across compute, networking, storage, and identity. - Solid working knowledge of core AWS services, including EC2, RDS, S3, IAM, VPC networking, Security Groups, Route 53, KMS, Secrets Manager, CloudWatch, and at least one of EKS or ECS. - Hands-on Terraform experience writing and refactoring modules, working with remote state, managing environments or workspaces, and resolving drift and provider issues with care. - Experience building or maintaining CI/CD pipelines in GitHub Actions and shipping production changes safely through reusable workflows, secrets management, and failed-run debugging. - Working knowledge of at least one observability platform such as Datadog, Grafana, or CloudWatch, including dashboards, monitors, alert quality, and basic SLO concepts. - Ability to script in Python, Go, Node or Bash for automation, operational tooling, and cloud-platform glue work. - Clear written communication, with the ability to explain an AWS issue, Terraform change, database finding, or incident timeline to engineers outside the platform team. Requirements - Production DBA or database engineering experience, especially with MySQL and/or Postgres: query tuning, EXPLAIN plan analysis, indexing strategy, backup and restore, replication, failover testing, schema migrations, and partitioning. - Experience operating DynamoDB in production, including data modeling, partition and sort key strategy, GSIs and LSIs, capacity mode selection, streams, DAX, and tuning hot-partition or throttling issues. - Experience supporting database migrations and major version upgrades on RDS or Aurora. - Familiarity with data security and compliance practices around PII, PCI, and regulated production environments. Benefits - The rare opportunity to radically disrupt a $1.5T industry. - Competitive benefits including: uncapped vacation [US ONLY], health, dental & vision insurance. - Robust compensation package, including equity in the form of stock options. - Learning Grant program to support ongoing professional development. - 401k with match and expedited vesting [US ONLY]. Operational Details - Team size: You will join a team of 6+ platform engineers, with senior ICs on the team to learn from and partner with. - On-call: Rotations are a week at a time, with frequency based on team size, expected roughly once every two months. The team works continuously to reduce incident volume so on-call stays manageable and low-noise. - Location: Mendoza, Argentina, with flexible working hours.

Title: Contracts Manager Location: Nashville, TN or New York City (Hybrid); Remote - USA Job Description: Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges. Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. About the Role Built's legal function sits at the center of every deal, partnership, and vendor relationship the company runs, and it moves fast. As Contract Manager, you'll be the operational backbone of Built's commercial contracting: negotiating SaaS agreements, MSAs, NDAs, and vendor contracts, staying ahead of product and pricing changes before they become contract problems, and navigating the specific, complex procurement requirements of large financial institutions. This is a high-ownership role for someone who redlines confidently, inserts themselves into business conversations proactively, and genuinely enjoys the place where legal precision meets commercial speed. You'll work directly with our Head of Legal, Risk & Compliance and have real ownership over a meaningful portion of Built's contract portfolio from day one. What You'll Do - Review, redline, and negotiate a high volume of commercial agreements: SaaS subscriptions, MSAs, NDAs, strategic partnerships, vendor contracts, and data licensing terms - Partner with Sales and RevOps to support deal execution; acting as a trusted, practical advisor on contract risk and structure while keeping deals moving - Stay proactively ahead of product and pricing changes by engaging with Product, RevOps, and Go-to-Market teams before changes become contract problems - Navigate bank and financial institution procurement. Built sells to large FIs with specific, complex requirements, and this role requires confidence negotiating with firm counterparties - Own the contract lifecycle in Ironclad: track key terms, renewal windows, compliance obligations, and amendments across Sales and Procurement - Build and maintain contract templates, playbooks, and best practices that scale with the business and accurately reflect what Built is selling - Use AI tools to accelerate drafting, redline review, and contract analysis, and proactively identify opportunities to push operational leverage further - Provide practical guidance on regulatory considerations and risk exposure to help business teams move fast without creating undue liability - Design and deliver internal training on contract-related topics to enable Sales, Finance, and Operations teams across the company What We're Looking For Must-Have - 3+ years of hands-on contract management experience: drafting, reviewing, and negotiating commercial agreements (not contract administration) - Confidence negotiating a broad range of commercial contracts well beyond NDAs: SaaS agreements, vendor contracts, MSAs - Experience partnering closely with Sales teams in a fast-paced environment - Strong organizational instincts; able to manage high volume and competing deadlines without things slipping - Exceptional written and verbal communication skills; able to engage effectively across all levels of the business - Comfort using AI tools in contract or legal work: drafting, analysis, summarization, or workflow automation - Bachelor's degree Strong Differentiators - Background in SaaS, fintech, or highly regulated industries - Experience navigating bank or financial institution procurement processes - Familiarity with Ironclad, DocuSign, or comparable CLM tools - Demonstrated ability to improve contract processes, templates, or workflows for efficiency and scale - Prior exposure to venture- or private equity-backed companies; background working with financial institutions or lenders What We're Not Looking For Attorneys without operational contracting depth, or candidates whose titles say "contract manager" but whose actual work has been primarily administrative. This role requires someone who gets their hands dirty redlining across a broad range of commercial agreements, not just NDAs. Why This Role You'll work directly with Built's Head of Legal, Risk & Compliance, with real ownership over a meaningful slice of the company's commercial portfolio from day one. Built's legal team has built an unusually high level of trust across the organization; this isn't an order-taking function. The faster contracts close, the faster Built grows, and this role sits right at that intersection. - High impact. Your work directly influences deal execution speed and revenue growth. - Real ownership. You'll manage a meaningful contract portfolio autonomously, not as a support function. - Cross-functional exposure. You'll work across Sales, RevOps, Product, Finance, and Legal, and be trusted by all of them. - Industry depth. Fintech and construction finance contracting is genuinely complex, and expertise in it is valuable. - Growth path. For a high performer, there's a clear trajectory toward senior contract management or legal operations leadership as the function scales. Our Guiding Principles - Be Bold. We pursue the biggest problems in our industry, challenge assumptions others take for granted, and take calculated risks to get there. We don't hide behind consensus or committees. Playing it safe is just failing slowly. - Help Customers Win. We learn our customers' businesses deeply — how they think, how they deploy capital, what keeps them up at night. We treat their capital like our own. We ship leverage, not features. And we measure ourselves by customer results, not our intentions. - Move with Urgency & Purpose. We bias toward delivery over perfection, remove friction from our own paths, and communicate in real time. Momentum compounds — and we build it every day. - Own the Outcome. We own outcomes, not just tasks. We hold a high Say:Do ratio and take responsibility from idea through impact. When something breaks, we fix it — we don't wait to be asked. - Never Satisfied. We raise the bar continuously. We stay curious, hold exacting standards, debate hard, and hold our opinions loosely when the evidence shifts. Excellence is a habit, not an event. Built’s salary range for this position is $90,000 - $150,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees; your total rewards package at Built will include equity, market-current medical, dental and vision coverage, an unlimited PTO policy, and other benefits. Travel Requirement: If the role isn't required to be hybrid or on-site, non-local candidates (not based in Nashville metro) must be able to travel at minimum twice per year to Nashville, TN or another designated location for company-wide events (e.g., "Connect Week"). Additional travel may be required based on business needs and role responsibilities. Perks: - The rare opportunity to radically disrupt a $1.5T industry - Competitive benefits including: uncapped vacation [US ONLY], health, dental & vision insurance - Robust compensation package, including equity in the form of stock options - Learning Grant program to support ongoing professional development - 401k with match and expedited vesting [US ONLY] Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We’re committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status, or any other characteristic protected by law.

About Built Built's Mission: Connect and simplify doing business in real estate. Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges. Through its connected product suite, Built enables stakeholders to finance, develop, build, own, and operate smarter—all in one place. The platform brings together loans, deals, portfolios, payments, inspections, and collaboration to deliver faster execution, greater transparency, efficiency, and trust across the industry. Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at getbuilt.com: - Life At Built / Built Cares - Series D Financing Round - Built Recognized in Two American Business Award Categories - Built Secures Investment from Citi The Role We are seeking a Director of Product & Design to lead our SaaS product portfolio, including: - Construction Loan Administration (CLA) - CLA+ for Commercial Real Estate - Deal Management - Construction Financials - Lien Waiver Management This leader will own portfolio strategy, execution velocity, and design excellence across these domains, while actively driving AI-powered product innovation and AI-enabled product development practices. You will lead Product Managers and Designers across these areas and partner closely with Engineering to accelerate both product delivery and intelligent automation across our platform. This role reports into executive leadership and requires a modern product leader who leverages AI tools to prototype rapidly, pressure-test ideas, and rethink workflows, not just incrementally improve them. What You’ll Do Portfolio Strategy & Business Ownership - Define and drive the multi-year product vision and strategy across Built’s SaaS portfolio. - Own portfolio-level prioritization, sequencing investments to maximize customer value and revenue impact. - Identify and prioritize AI-enabled opportunities to simplify workflows, reduce manual processes, and increase customer leverage. - Partner with Finance and GTM to align product strategy with revenue, retention, and margin goals. - Evaluate build vs. buy vs. partner decisions. Execution & Operating Model - Establish and maintain a clear operating cadence across product and design. - Ensure roadmaps are outcome-driven, not output-driven. - Balance innovation, customer commitments, and platform health. - Drive strong product discovery practices and measurable delivery discipline. Team Leadership - Lead and develop Product Managers and Designers across domains. - Coach PMs to operate as strategic business owners, not backlog managers. - Elevate design quality, user research rigor, and UX consistency across products. - Build a culture of accountability, velocity, and customer obsession. Cross-Functional Partnership - Partner deeply with Engineering leadership to ensure strong technical strategy alignment. - Work with Product Marketing and Revenue to ensure launches are crisp and impactful. - Collaborate with Customer Success to ensure voice-of-customer insights drive prioritization. What We’re Looking For - 8–12+ years in Product Management within B2B SaaS. - Experience leading multi-product portfolios or complex platform ecosystems. - Proven ability to scale PM and Design teams. - Superior strategic thinking paired with operational rigor. - Strong familiarity with modern AI tooling for product discovery and prototyping. - Demonstrated ability to move quickly in growth-stage or scaling environments. - Deep understanding of SaaS metrics (ARR, retention, expansion, usage, margin). - Experience partnering closely with Engineering leadership to drive high-velocity delivery. - Excellent communicator who can align executives and frontline teams around clear priorities. Nice to Have - Experience in fintech, proptech, construction tech, or regulated workflows. - Experience operating in mid-market and enterprise SaaS motions. - Familiarity with workflow-heavy, compliance-driven products. Success Metrics - Clear, aligned portfolio strategy with measurable business outcomes. - Improved roadmap predictability and delivery velocity. - Increased customer retention and expansion within SaaS products. - Stronger UX consistency and usability across product lines. - High engagement and performance across Product & Design teams. Why Join Us You will play a defining role in shaping the future of Built’s SaaS platform. This is an opportunity to lead a meaningful portfolio at scale, develop exceptional product and design talent, and directly impact how the construction and real estate ecosystem manages capital. Your leadership will influence not only what we build, but how we build. Built’s salary range for this position is $200,000-$250,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits. Travel Requirement: Remote teammates (i.e. not based in Nashville metro) must be able to travel at minimum twice per year to Nashville, TN or another designated location for company-wide events (e.g., "Connect Week"). Additional travel may be required based on business needs and role responsibilities. Perks: - The rare opportunity to radically disrupt a $1.5T industry - Competitive benefits including: uncapped vacation, health, dental & vision insurance - 401k with match and expedited vesting - Robust compensation package, including equity in the form of stock options - Flexible working hours, paid family leave, ERGs & Mentorship opportunities - Learning grant program to support ongoing professional development Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We’re committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status, or any other characteristic protected by law. Greenhouse Data Disclosure When you apply to a job on this site, the personal data contained in your application will be collected by Built Technologies (“Controller”). Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. If you would like to contact Controller to ask questions surrounding processing of your personal data or to make a request, you can send an email to privacy@getbuilt.com. California residents: Please note that Controller does not sell your personal data or share it with third parties outside of Greenhouse Software, Inc.